21st Century Insurance

I have called 3 times to give the right info about milage to update my policy. EACH TIME I WAS ON HOLD FOR 1 HOUR AND 30 MINUTES AND STILL NO RESOLUTION I WAS OVER CHARGED AFTER CONFIRMATION OF CORRECTED INFO THIS CAUSED AN OVERDRAFT FEE.

Each Call I was told different information. I have told, faxed, emailed my correct millage info. I have asked for a supervisior I was told I have to get a return call no transfer or voice mail set up, no direct phone number or extension.

I still have not gotten a return call from a supervisior (request made on 7-21-23 @ 11:20 am ) I THINK THE LONG HOLD TIMES ARE DUE TO COMPANY WANTING THE CUSTOMER TO DO ALL THEIR WORK THRU THEIR WEB SITE. I PAY TO HAVE COVERAGE BY THIS COMPANY I'M NOT ON THEIR PAYROLL, BUT I HAVE WAIT TOO LONG ON HOLD, ALSO AFTER GIVING…

I called 2-17-23 to find out why my automatic payment wasn't made, I was told I had until the 25th of February to give them a copy of my registration with the word salvaged on it, but if I have until the 25th why did they not take my payment on the 10th, the woman acted like I was trying to scam them or something, I didn't appreciate that AT ALL, I called back that woman told me what I needed to do and

I went to the DMV to do it. Some of your employees need to be trained on how to speak with people.

I usually get a Jr Bacon Cheesburger and choc frosty. Today at Windys on Wayne Ave. Chambersburg I ordered my sandwich & frosty. When I bite into it I thought there was something awrong. The bacon wasn't cooked. Took it up to cashier informed her she said yes it is.

The manager was standing talking to a man think it was a casual talk. Saw her looking at me but didn't come over. I told the cashier to give it to manager. After I had ate the greasy hamburger the manager came with another sandwich.

I told her I didn't want it and this is the first and last time I will come here. Why anyone says bacon is cook when it looks half fried I never know.

I had a flat tire, and wasn’t able to change the tire because I just had a back surgery, I called 21st century roadside assistance at 8:15 pm, and the dispatcher told me that it would take 60 minutes to someone to get at the address and phone number that I provided, they also sent a text message of the expected time to arrive, I called back at 9:32 pm to find out why no one was there yet, they told me someone will there in 10 to 15 minutes, kept on calling no one showed up until 11 pm, I have been a loyal customer for over 10 years, and

set up automatic payments which means I have always paid on time, and they provided a inaceptable service and make me wait 3 hours just to change mi flat tire, and if they would mention that it will take three hours, I would call another towing company or…

I called for Roadside service today at 10:00 and was on hold for 2hrs!!!!!! My car was not running so a truck was to come and pickup the car and as of 12:45 today no truck has showed up!!!!!!!!! I'm a customer for over 35 years and now thinking about cancelling my insurance and going with AAA!!!!!

This situation is not acceptable period!!!!

I opened a policy with 21st Century Insurance ( Policy # LF-3440-1616) this was for life insurance. When I was issued my life insurance policy I noticed that the agent had made errors in my information particularly as to the wrong birthday. Birthday is 3-20-52. It was entered 3-20-62.

I have been to my 21st Century Insurance agent 3 times about the correction. I had brought also my drivers license for verification. it was accepted. Last week Friday 8-14-15 I went in to see if correction was made. and they reported no.

They gave me a cancellation form and shrugged their shoulders. The said I needed now my birth certificate. I just want this fixed.

21st century Insurance group gives one of the best auto insurances when compared to others in the market. The website has a lot to useful information on how to go about the right insurance for your vehicles and claim policy information.

From accidental coverage to general insurance claims, one can find useful information based on our requirements. My vehicle had earlier met with an accident due to which the glass window was damaged. Since I opted for this insurance earlier itself, I was surprised that they even have coverage on glass damages which other insurance companies do not offer.

21st century Insurance group is the perfect choice in terms of choosing the right insurance for you vehicles and I recommend this to anyone who want the best insurance for their vehicles.