PAMELA GERMANY-DAVIS
They don't deserve a rating the transportation agents are TOTALLY DISRESPECTFUL with TERRIBLE ATTITUDES none of them should be working with clients especially when it comes down to elevating an unnecessary stress level do to their incompetent mannerisms and the inability to follow simple procedures such as making travel arrangement for customers to get to Dr appointments.
Because of them I missed an appointment that it took me 4 calls straight for them to get it completely wrong and the nasty Rep canceled my trip and insisted that I would surely be picked up and a Lyft NEVER SHOWED UP. I'm so pissed at this terrible example of an insurance company I could puke SOMEONE NEEDS TO LOOK INTO THE BEHAVIOR OF THIS COMPANY AND REGULATE HOW THEY OPERATE