Apple iPhone

Lost my I phone15pula Please help me

I asked for a refunded from beauty plus, after they confirmed that they have refunded me ,the money has not reflected in my account

Updated my iPhone Pro Max 12 with iOS 16.4.1, it went through the install process, turned itself back on, then after it had turned the screen back off, it immediately went into the vicious Apple Logo cycle of off and on, off and on. Now my phone is rendered useless. It's basically a shiny paperweight~!

I immediately went to Apple Country Club Plaza in Kansas City, the nearest Apple Store, to get it fixed.

The tech who looked over my phone was very pleasant, although I could see the writing on the wall once he started pointing out the cracked back and slight moisture on the lens. His and everyone else's excuse from that point dismissed my perfectly working iPhone prior to the iOS install saying the cracked back on the phone is clearly the cause and that it HAS TO BE a hardware issue. It's…

The 16.1.1 upgrade wiped out all my map contacts (places,favorites,etc)

The volume on my phone drops to half during Siri navigation. It is beyond annoying

The apple iPhone 13 is the biggest piece of junk. Just got it 2 months ago and haven’t been happy 1 day with it. I would not recommend this piece of shit phone to anyone. Know I know why Verizon was giving them away that should have been my first clue.

I wouldn’t buy this piece of junk for a nickel

iPhone stopped working after less than 3 weeks (overheating and won't charge past 80%). Apple wants more money to replace it or for me to send it in for a minimum of 3-5 days plus whatever time they take to repair and return it. Can't believe they don't have a btter solution when a brand new phone isn't functioning after less than a month

When I had went to search for my “Good Knight Productions” Music within Apple Music, I had noticed that they were all missing!

Please Apple, bring back my Music Favorites!

Otherwise, I will have to leave to Google Music and then sell my iPhone to Dad!

I have called apple customer service three times now a so-called customer service agent answered me. They knew nothing and had babies or kids screaming in the back ground. Would what you charge for your products you should have ptoffesionsl taking call.

Why bother hiring stay at home people to waist out time? I will never call customer service again. Shame on Apple

I am very, very disappointed with my product. I purchased an I Pad Air for my elderly husband. He only uses it to check his bets and to check the race fields . It has now suddenly stopped working, won’t even turn on.

Yes, it is of cause out of warranty. I chose an Apple product as I mistakenly thought it was a superior product and would last the longest. I have had a Samsung tablet for much longer and have had no problem at all.

I use my tablet constantly, compared to the once or twice a day that my husband used his IPad. I have taken it in for repairs and was told it was not worth fixing as it is a chip problem and would most likely happen again.

I know there is nothing you can do, but I felt you should know about this. Have a great day. I will definitely never buy Apple again.

On my most recent trip to North Star Apple Store and I never want to buy another Apple product again just to keep from having go for through the headache I just went through again. SERIOUSLY!!!

Tried to upgrade my phone today, second attempt kind you because AT&T stores don't carry anything higher than the 256gb iPhones. I really was only doing it because the older of my 2 iPhones is starting to get glitchy. So I figure why not go directly to Apple it'll be a lot simpler, or so I thought. Walk in the store and a rep approaches to assist me, tell him I want to upgrade my phone. He tells me he has to put me in for an appointment because I can't just walk in and do what I need to do and it would be a wait. Ok fine so I stepped back out into the mall, did my order online for in store pickup…

I bought an iphone mini at your Apple store in Tucson (La Encantana) in July 2021. I was waited on by an hispanic male who sold me what I thought was an otterbox protector for my phone. He lied to me and sold me a crappy gm70dn52v0dxg iphone mag safe.

My phone number is 520-861-0282. I am sure you are able to see who sold me this and lied. I went to your store on Wed June 8, 2022 to get the screen protector I also purchased at the same time replaced.

I spoke with a man who said he was the manager. I showed him how the crappy fake otterbox was cracking while he was replacing the screen protector which had also cracked. I asked him why the otterbox had cracked so quickly as I'm old and don't skateboard.

He said it was NOT an otterbox. He said Apple does not sell otterboxes. The man who…

NORMALLY, APPLE PROVIDES GOOD SERVICE. MY EXPERIENCE THIS EVENING AT APPLE STORE WEST SIDE WAS TERRIBLE. I HAD A WONDERFUL HELPER, NOAH, WHO WAS CALLED AWAY A FEW MINUTES BEFORE MY PROBLEM WOULD HAVE BEEN SOLVED. NOW I WAS UP AGAINST, ROSE, A TERRIBLE MANAGER IN THE SENSE THAT SHE WAS TRYING TO BLAME MY EXASPERATION ON THE FACT THAT SHE WAS CLUELESS ABOUT HOW TO RESOLVE THE YAHOO PROBLEM SHE INSISTED THAT NO ONE BUT SHE COULD HELP ME.

ALL SHE DID WAS CHEW GUM WITH HER MOUTH OPEN, NOT EXACTLY PROFESSIONAL. HAVING BOUGHT A NEW PHONE YESTERDAY, I AM VERY DISAPPOINTED BY THIS EXPERIENCE. SHE ASKED ME TO LEAVE THE STORE INSTEAD OF GETTING ME NOAH OR ANYONE ELSE.

MY APPOINTMENT WAS FOR THIS EVENING, FRIDAY MAY 6 AT 7:45PM. I WAS THERE AHEAD OF TIME AND THE STORE WAS RELATIVELY EMPTY.

Poor Customer Service. Rude and disrespectful supporters.misleading information . No compassion nor respect of the Customer concerns or needs .

What is wrong with Customer Service Reps, there is some level of serious incompetency either at a management level or a rep level!

Why are you asking me how can I help you when you have even pulled up my account and have not checked to see what the flags are?

Are really that stupid or so lazy? Seems like it’s both!!!

Called coz verification of my Drivers License failed. Apple Cash says this is technical department have to transfer you to GreenDot, this after I called the number I was told to call. For verification gave my Apple ID asks which device I tell her. I ask how many devices are listed she says “one”.

Now on hold for ever with GreenDot, give rep case number. She asks how can I help you? I say do have my account open? She say “yes it popped up, how can I help you?” I say what…

I have a Apple iPhone 11 Pro customer with AT&T my battery started getting hot so I took it into the store they send me to uBreakiFix they told me that the phone was overheating and that it was not safe to be around obviously set my house on fire it’s fire or burn or burn somebody took it back to AT&T they sent home with me my thing is this is I have a phone I get in the car I said the phone down the phone starts burning my consul the drink holder thing I wish to grab it from a child sitting in the passenger seat it burns my fingers all them as I drop in the floor I get home and

countertopApple still yet to give me a phone number was out of us for 27 days 28 now and that drastic able to steal my home I want a full refund and what time in the house from my work they want to be paid from…

I took a contract in September 2021 AT GATEWAY IPHONE store in Durban. In December 2021 Iphone agreed and accepted that I could upgrade to another handet. The consulant said its an upgrade which i was told to pay an upgarde fee only.

The consultant said he will cancel the contact from September 2021 without any cost I just was told by the consultant to pay the upgrade fee and he then asked me to return the handset that was issued in September and issued a new handset which he has issued a new sim.

To my understanding and the consultant that this was legit and he proceeded with the upgrade. As an IPhone consultant If this was not allowed as a trained consultant he should have adviced me as the consumer and said it was not possible but instead he allowed the upgrade, did the required…

I have 7 companies that i self funded in the middle of a pandemic. I drove all over California trying to get help with my phone. It hasn't been connecting well and not charging. I went to stores like Verizon in Napa, Bay Area, Los Angeles, San Diego to confirm that it was not working and not due to any damage from my doing.

Every store passed the buck and provided another Company/ Break it we fix i/Apple - to reach out to. Those companies had the same question? why if I had insurance… Didn't they just replace my phone? I have visited the Glendale Apple store five times for support and each time has been quick and an answer that hasn't supported.

I've spent over three weeks calling numerous numbers, numerous companies, physically driving around California to get help to only be misguided.…

Complaint against iphone's authorised dealer namely Apple store owned by Danial in Pakistan

Please be informed that I have purchased iphone 12 64 GB (IME # 350342028146126/350342028053116) duly PTA registered and accessories for a sum of PKR 207,000.00 on 21 October 2021 and obtained an Invoice no. 00897 from above dealer located at Ocean Towers, showroom 244 to 249, 2nd Floor, Block 9 Clifton, Karachi, Sindh 75600. Please be informed that they have sold unregistered PTA and a defective phone and caused me mental and financial lose. Since, 21 October 2021 I made several complaint but said dealer is unable to resolve the matter and ran away after fraud. the store is closed from mid of November 2021 and I am unable to reach them through given mobiles number (0092 3002443538 and 0092…

My problem is with the authorised apple service Istyle service in Romania that makes false claims about me having unauthorisied intervention to my iphone 11 pro. Wich is not true but i guess they have other plans and want me to pay for a new phone so that can repair my phone and sell it again. My phone had been protected wiht screen glass and protective cover before it left the the store(Istyle) in romania

Repair Id#. D515185737 Case# 101541474992

Within the perspective warranty, I shipped broken manufacturing defected plastic crumbling headphones, which lead to the hinge letting go back to Apple for replacement or repair, as I was told I was entitled to when I purchased them. The AppleSupport employees from the very start gave me resistance and as a result manipulated their systems to reflect what they would not cover, not reporting or telling the exact truth. They lied on the work order, stating I never said what I did, I had to speak to another employee and they learned that I did honestly and truthfully report the exact problem. Once that was resolved, Bret from Apple Support who calls himself a supervisor, and Apple Technicians who apparently have a ‘crystal ball’, manipulated the…

I don’t willingly accept apple and I clouds new requirements to use your systems.iCloud takes my data,music,pictures notes etc ,from my iPad and iPhone.i buy these items with enough data storage to fit my use.I don’t need iCloud for storage.when I didn’t agree with your new requirements you stole most of my personal data,notes pictures,music until i accepted your new requirements.i still don’t have my data back.i had not accepted iCloud for any storage use.y’all stole my data anyway.is this how you want to treat customers?

I placed a MacBook Pro order for my sister to use in college. I thought about going to the Apple store to buy it but Apples non stop promos about buying online is so convenient. Well that was a complete joke after what I went thru.

Not only did they canceled my order (without explanation) I have to wait up to 5 days just to get any type of money. They ruin my plans and wasted my time

Was lied to by employee. His name was Rick. 00 google play card and assured me it would be refunded in 3 to 5 minutes. 00 dollar cards. 00 dollars. 00 dollars. This really is unethical and an extremely poor excuse for an alleged professional business!

My husband and I purchased iPhone 12. My husband the iPhone 12pro and me the pro max on April 23, 2021. On this pass Sunday I had lost service and it said I had no SIM card. So the following day I went to the apple store in Monterey, California and was told it would be about three hours before someone could help me.

I left and went back home located in Seaside, California. After two hours I went back to the store and was told my appointment was not until 4pm,and it’s now 1pm. So after voicing my frustration and disappointment i again went back home.

I returned to the store at 3:50 pm and waited at the Genius Bar. A specialist showed up and looked at my phone and then took it to the back and came back with a new SIM card and said I would have to take it to the at&t store to have it…

Good morning, There is a consistent disturbance from the house in my neighborhood every weekend. The noise pollution continues from Friday evening around 5pm until Saturday morning past 3am. The address is 7620 Kipling Parkway and Altamont Ave, once or twice a week.

Every weekend without fail the same disturbance. The neighbors have been trying to reason with them for two years. The curfew is being ignored, the law is being broken, tension is escalating and the neighbors are exhausted addressing the same valid concern.

" The wife came and knocked on my door offering her telephone number to turn the music down when it gets too loud. The point of the matter is the noise should be turned off after a certain hour. presently July 35, 20210at 3:37 am the noise continues. Please help

I was charged for an app I never put purchases on. Last year to this year there was charges of $4000! I was told I could get $808 back, I agreed to it. Now they have denied it and I was never told!!!

Now I will be suing apple! This is ridiculous!!!!!

TODAY I CALLED AND ASKED TO HAVE CHARGES THAT WHERE UNAUTHORIZED PURCHASES BY MY 10 YEAR OLD GRANDDAUGHTER KAYONNA FURFARI, TO BE REFUNDED. 08 REFUNDED AND THAT I NEEDED TO PRESS CHARGES THROUGH THE BANK AGAINST MY 10 YEAR OLD GRANDDAUGHTER.

I COULD UNDERSTAND IF THESE CHARGES WHERE FROM A MONTH AGO, OR EVEN A WEEK AGO, BUT LITERALLY ITS HOURS AGO, AND ITS NOT LIKE WE HAVE EVER ASKED FOR REFUND BEFORE. 07 TO YOUR COMPANY IS NOTHING,BUT TO THIS FAMILY IT MEANS SOMETHING.

SO THANK YOU FOR NOT HAVING A HEART THIS DECEMBER, FOR NOT UNDERSTANDING THAT EVEN WITH YOUR PARENTAL CONTROLS, THAT FAILED US, KIDS DO MAKE MISTAKES, AND YOU SHOULD BE ABLE TO REMEDY THEM. THE FUNNY THING IS THAT ALL SHE WANTED FOR CHRISTMAS WAS AN APPLE I PAD SO SHE COULD DRAW.....

HOW FREAKING IRONIC IS THAT! NEEDLESS…

my phone will shut down on its own when it hits 40 percent. then come back on minutes later and be at 20 percent. then back off. i have replaced the battery many times, the last being about a month ago.

i have owned i phones for years spending a lot of money. it would be nice to see some help on your end with this phone.... please respond when able. Tracy Gillette

Very upset with the fact that my iphone 7 decided to quit connecting to my cellular service after one of the previous updates. I called into apple support 2-3 times in the past couple months to inquire about the problem.

Apple customer service representatives were at a loss as to what the issue with my phone was. They reacted as if they has never heard of an issue like I described. The issue has happened multiple times usually last about an hour then the phone would reconnect and a t like there never had been an issue.

Yesterday my phone had this same issue and shut off at around 3:00 pm. This time though it did not reconnect. After 16 hours with no cellular connection I brought my phone into the cellular provider. At that point I was informed of a known issue affecting certain iphone 7s…

I have brought my I phone 6s plus from Dubai . Now when i taking a photo camera is vibrating and unable to take photo . Please let me know how i correct that.

I bought a I phone from sprint have no wifi connection and sprint said they couldn't help me asked my tv provider they said only apple can work on these phones why do you sell them through other companies cant work on them if you drive a buick and break down out in the boon docks you would have to have it towed to the largest city to find the right mechanic according to your ideaS OF ONLY authorized people can work on this product sounds stupid to me think I will just junk the phone go to someone else and

make sure not to buy a apple phone

I brought my apple watch Dec, 2015. in good faith. I have all apple product( iPhone, computer, I pad). My Apple Watch screen pop out. I was advise to take it to the a apple store and get it replace. When I got to the store I was told my watch will not be replace and to get it fix it would be $79.00. I was really confuse because if the company is aware of the problem why should I pay. Was advise if I not satisfy with that was given a number to call.

Call the number (case# 100854507692 Mya) who stated she was a supervisor) was also told noting can be done after the store denied it.

After speaking with my attorney was advise to call back and get a POC.

Call back and got rep. Victoria who advise the same, and was going to check to see if anything else could be done.

I am requesting my…

My phone number is 610-952-4384, verizon wireless customer, claim id:445568412. My phone calls would not work so i ordered a new phone from asurion. My "new" phone did the same thing as my old phone. the callsdid not work unless it was on speaker or my headphones were in, and sometimes that didn't even work.

so i call asurion and ordered another replacement device and have had this device for maybe 3 weeks and this device is not even up to par, same situationsare taking place. when i am on the phone some people cant hear me, also this device has been jumping from screen to screen since i got it.

Now the phone is typing in passwords by itself and locking me out of my phone for hours. i spent $200 on a replacement device and in return got two replacements that still do not work. I am very…

I purchased an Apple iPhone 8 in September 2017 and experience no major issues until last night (June 18, 2019). I was using my phone when the screen suddenly went black and started to overheat. so hot that it started to burn my fingers and I had to put the phone down on the table.

The unit kept getting increasingly hot, I was surprised the housing did not melt. I feared that the phone was going to explode or start a fire. I immediately called Apple Support but no one was available to take my call (after 10:00 PM) so I let the phone sit overnight to cool down.

First thing in the morning, the phone has finally cooled but it would not power on. I tried a forced restart but it still would not power on so I made an…

Terrible service.....just wanted to sell me my computer....help from many individuals, while serving other customers. I never got my paper receipt that I asked for. Totally selfish reps. Rep...Sarah...New Haven Ct. store.....Broadway...filled with gabby...reps I have been an Apple customer since 2004....I have 4 computers....how things have changed.

I will call the store today as I never got my receipt...

Pay attention to how they are trained...pleasing the customer is how they get paid...

In late 2017 I bought three IPhone 7. One of them has a manufacturing defects after 8 months of usage. The IMEI is 36 921207 369857 1. The IPhone user (my Son Ali) can't hear or receive calls. The phone has a sound problem. My son reported the issue to Apple workshop in Charlotte, NC and they recommended to replace his device with new one but he has to pay $300. I believe Apple proposal to replace the device with a cost to customer is not fair and not acceptable.

The problem was already reported to Apple support Middle East. I personally discussed the issue with Apple support in Dubai. The Apple Rep checked the Phone model and he confirmed that this model has problem and he told me to report it to the nearest Apple support.

I am an IPhone customer since the inception of IPhone G2. We…

In late 2017 I bought three IPhone 7. One of them has a manufacturing defects after 8 months of usage. The IMEI is 36 921207 369857 1. The IPhone user (my Son Ali) can't hear or receive calls. The phone has a sound problem. My son reported the issue to Apple workshop in Charlotte, NC and they recommended to replace his device with new one but he has to pay $300. I believe Apple proposal to replace the device with a cost to customer is not fair and not acceptable.

The problem was already reported to Apple support Middle East. I personally discussed the issue with Apple support in Dubai. The Apple Rep checked the Phone model and he confirmed that this model has problem and he told me to report it to the nearest Apple support.

I am an IPhone customer since the inception of IPhone G2. We…

In late 2017 I bought three IPhone 7. One of them has a manufacturing defects after 8 months of usage. The IPhone user (my Son Ali) can't hear or receive calls. The phone has a sound problem. My son reported the issue to Apple workshop in Charlotte, NC and they recommended to replace his device with new one but he has to pay $300. I believe Apple proposal to replace the device with a cost to customer is not fair and not acceptable.

The problem was already reported to Apple support Middle East. I personally discussed the issue with Apple support in Dubai. The Apple Rep checked the Phone model and he confirmed that this model has problem and he told me to report it to the nearest Apple support.

I am an IPhone customer since the inception of IPhone G2. We experienced good quality and…

case 100732385212 iphone SE cannot get a response from the team unlocking this phone. The support line technician cannot help as they are not allowed to contact the team and they cannot get updates or read notes from this sequestered team.

This has been going on for 5 weeks. Attached is the request proof of purchase documentation.

My Iphone 6s just died-I tried to get it fixed at Apple but they said I need a new phone. My phone is only 2 years old-the phone cost $800-it should last more than 2 years-the apple reps were very quick to sell me a new phone-this is a scam-Apple phones should last!! very upset

my I phone 6 Wi-Fi switch and bluetooth not turn on

I am an Apple fan and have been using iPhone for many years. I am a citizen as well as a resident of Singapore. I sent in my iPhone to QCD Technology Pte Ltd (QCD), iPhone service provider in Singapore, for a battery replacement.

I waited in queue for half an hour before being served. I was served by Syahindah. She asked me whether my battery is a third party battery. I told her that it is because when I was in overseas last year, (not knowing that the iPhone battery was of poor quality) the phone broke down.

I was in a small town which do not have apple service provider and moreover I need to use the phone's camera to take photos. In such situation I have no choice but to use a third party battery. I was also not aware that we are not allowed to use third party accessories.

She told me…

Every time i receive an update it asks for my apple id and password. i put it in and it says i,m wrong and locks me out. i wait about 11 days and they call and reset everything, the next update same thing, Now i have to wait again. this will be my last I phone. i want the lock taken off my phone.

john oldakowski 217-823-1889

I unfortunately up graded to an iPhone8 . My fault,forgot the last time I up graded the extreme hassle and loss of contacts and other relevant info! But bad memory will do that or old the stupid but never again!!!!!

They are heading one direction and that so down! I hope my contract is up before they go under!!

Since I bought this iPhone 8 Plus in Muscat, Oman in Nov-2017, I have been complaining to Apple about the loss of voice quality on the receiving end (the receiver suddenly loses my voice / complains of crackling noise only). The phone was given to an authorized iPhone service centre in Chennai (my home city).

They formatted the phone and reset the software and asked me to monitor the voice quality. The same day, I had the same voice problem. I then proceeded to deposit the phone in iCare Centre in Chennai. They had my phone for 2 days, ran diagnostics and came back and said there was no issue with the phone (Could not replicate the problem).

I have been in touch with the Apple Care Call Centre in Bangalore since 02-Jul-18 and they have been just promising me that the new update may fix…

Dear apple after-sales manager, We chose apple among many mobile phone brands out of trust in the big company. But for now, the current iphone7 I bought is very unlucky. This phone is for my daughter who began to leave parents go abroad for the university entrance exam.

She cherished this phone very much. The mobile phone looks still new for the outlook. This phone did not work properly since we bought it. In October 2016 after purchasing, the screen appears automatically flash apple logo. At the end of January 2017, we sent this phone to repair.

After that it does work until May 2018 when using suddenly shows no service, other functions still did well, under the cover of WiFi the mobile phone can work except calling. I sent it for repair on May 17th,2018, and then it was returned as a…

POOR customer service. Rude people in your stores and no one answering phones. Waiting on battery. I was told and to call for appointment as it was in. 4 calls so far and no one picks up the line, on hold now 17 minutes again.

I want my battery fixed. Just told after 17 minutes to keep waiting. REALLY. A PRIME EXAMPLE OF HOW NOT TO RUN A COMPANNY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! CALL ME PLEASE. case #100420853763. This country is doomed to failure with attitudes like this. Now 21 minutes GOOD BYE

its about one of your retailers in sri lanka, who does not know how to treat a customer, i was been disrespected and cheated in my eyes, please contact me for further information, help me

thank you

Very dis satisfied with the I phone 7! My family has 4 iPhones and 3 of the 4 have all had the no service issue! Why is it that I get a different story every time I talk to somebody and no one takes care of the problem until I get mad.

I pay a lot of money for the service, went a month with my phone barely working, get to the Apple store, and they try to tell me they won’t replace my phone! After Apple care tells me my model # is a phone that is affected.

In all they finally took care of me but it took multiple hours between phone calls n a visit to the Apple store. When my contract is up, I will never use an iPhone again. Pretty sad considering all I’ve ever used is an iPhone!