ARCO

5.0
3 complaints

Website

arco.com

Complaints

Devin Nelson

Mar 14, 2023
0

Really doesn't make sense to me that the fat guy with a giant beard and the fanny pack over his shoulder behind the counter asked me for ID when I go there every other night. In fact, he made me go home and get it and when I got back he didn't ID the 17 year old in front of me buying cigarettes?

" it's because she tips"? What kind of unprofessional stuff is that? Apparently Arco will hire anyone who can stand up for 8 hours... They've lost a customer who has been going for years. Management really should be looking into this.

I don't think it's fair. And I think it's biased.. management here should get their stuff together and start secret shopping this guy? Why would you sell cigarettes to a minor but ID a 31 year old buying ONE WHITE CLAW?

This is again, the ARCO on Andresen in…

Carolina

Feb 2, 2023
0

m. I did not intend to fill my tank, just maybe halfway, when I noticed the gas pump had a hole on the top of the nozzle and I could hear air coming up of it, I made sure the nozzle was correctly placed, but

I could see gas coming out and running down the side of my car. I pressed the nozzle more against my car, so it wouldn't leak, but it kept leaking until I finally stopped it. I went inside to tell the teller about it, and the gal said, "If it happens, it happens, if you overfill your car, it will do that" I told her I was not filling up my tank, and that the pump/nozzle should be checked because it's broken.

She said "You don't understand, it does it all the time, we don't do anything, it just does it" I replied "You don't understand what I'm saying, it's not normal, it doesn't…

MaryH.Magdalena Curtis

Oct 31, 2022
0

On Saturday night around 5 pm I tried to purchase some gas for a disabled friend at the Arco station at 4700 N Golden State Blvd in Turlock, Ca . After several attempts to unsuccessfully pump the gas, I asked for some help from the male and female clerks in attendance at that time.

When the female clerk tried and tried again to help me out, she then returned to the store and started shouting at me that her boss knew me and that she didn’t want me to come back again. She then said that I had one receipt too many and she would not give me my final receipt for a gas purchase that she over pumped for on my debit card and then shouted again for me to not come back.

I just told them that all I wanted to do was make a purchase and that I was a customer. I said that they should respect a…

Greg Wolf

Oct 29, 2022
0

The Arco at 103rd Ave. and Grand Ave. (Sun City, AZ) is a disgraceful criminal hangout. It has been for a long time and management ignores it. A trained security guard needs to be hired. I went to the Arco at 8:43 pm and saw 4 druggies (they're not hard to spot here.) Went inside and told the cashier. (Her name is Lorenda.) She looked up at the camera and said, "nobody's there.) The camera is not even aimed correctly. I asked her to come to the window in the front of the store where the druggies were easy to see. She said, "my boss is here in the morning." That is shameful! Inside of the store one of the druggies wanted to fight me for no reason.

Doing business anywhere in America is a privilege, NOT a right. I'm on the verge of getting together a boycott in Sun City of Arco. (I can do it…

David

Oct 23, 2022
0

I stop by every morning to get gas, the person who works in the morning is terrible and rude with a bad attitude, he doesn't even know how to talk, he shouts loudly at me just because I asked for cash back! The second time I asked him about Red Bull price went up?

He basically started again shouting loudly at me and he said that's the price if you don't like it just get out and go somewhere else! Unbelievable! I started using my card at the pump for gas only I'll never go inside the store in the morning!

I want to raise this issue to the management please! They must replace this person or give a serious warning and need to learn how to talk to people and behave him self. Address: 12428 Heacock St, Moreno Valley CA 92557