Linda Wilkins
00 to help pay off account. Then I got funds withdrawn from my account twice now. Could not find my payment at first then located it after me calling and emailing several times. It was jut in my husband account that had a zero balance and not used since the 90’s.
Would not transfer payment until my husband called. Suppose it was not my husbands account. Would there be a problem. He finally got through and was told it would take 7 days. He got through on 6 Feb and it still is not transferred.
I called Wednesday and was told that they were working on it right then. Checked account today and it has not been fixed. It was an admitted error on stars end and should have been taken care of right then.
The account has been paid off but I am still…