Belkin logo

Belkin

1.5
7 complaints

Address

12045 E. Waterfront Dr., Playa Vista, CA, 90094

Complaints

Belkin logo

Angela Vaughan

Jul 25, 2023
0

Entered chat to find out why earbuds were not pairing to be give phone number to ring as belkin chat does not support enquiries about belkin earbuds. I told the customer care person in the chat that it DOES and then got quick turn around.

The only reason I can see for this is that the person could not be bothered. There is no one to comain to except to the people you are complaining about. No email address either. I have taken the outdated road of actually physically sending a paper complaint just to see if anything happens.

I know I am just a tiny dot to this corporation and wonder where all this lack of human contact and customer support will end.

Belkin logo

Ebtehaj

Nov 6, 2022
0

Hey! I have bought the screen protector from apple and after a few months it started to crack and gradually there were several cracks which meant that I could not optimally use the touch button and was forced to take it off for the phone to work.

I have now been to Appel and they have informed me that I should complain to you. I have to say that we in the family are otherwise very satisfied with Belkin's products and it is sad that I had that experience with my Skämskydd and therefore want to complain.

Belkin logo

Valarie1211@gmail.com

Oct 25, 2022
0

The warranty replacement for simple screen protector is IMPOSSIBLE to use. The website listed on the paperwork the store gives you does not even have the right web address to get to the replacement warranty site. In addition when I phoned them the customer service option #6 is not even an option to select.

The guy who answered told me to press #6 even though it is not a option. I will NEVER buy the screen protector for $40 from BELKIN again.

Belkin logo

Florencio Santos

Aug 10, 2022
0

Very bad experience with customer service. Couldn't contact the spanish local team. After a few days dealing with the international customer service hub they never came back to me with an answer about an issue with a new SOUNDFORM ELITE.

Still waiting for an answer.

Belkin logo

John Grogan

Nov 29, 2018
0

I did not receive 1 of the 3 products I ordered (F8J207bt04-blk). A second product (F8W869dsC00-APL) was sold as if it would fit the Apple X. It does not fit the XR. I called customer service. They did not answer.

After 27 minutes, I hung up. Simultaneously I tried the customer service chat. After waiting several minutes, I was informed that my chat request had been cancelled, because no agents were available.

Belkin logo

Angie Carter

Nov 3, 2015
0

I don't need a car charger for my cell phone often but when I do it must be reliable. I have been on lengthy trips, holding my breath as I navigate my way around. I purchased your product from Verizon as recommended to be the best for my Samsung Galaxy smartphone.

I have lost power completely while plugged into auto power source. Actually it never has charged. We have been lost on secondary roads late at night on more than one occasion. My smartphone shows me the information I need but without power it will not work.

It never has worked right since day one. I have been stranded, used up far more gasoline then I planned, and have lost all confidence in your product.

On the other hand, I borrowed my son's auto charger and plugged into the same auto supply and it held a charge like a charm…

Belkin logo

Ben Lohrke

Jul 4, 2015
0

The guy at Belkin customer service on the phone was very rude to me he told me to install my software on my computer so it can register on there end. And he said that it would not work on windows xp then he knew it did not I actually looked at the cd it came with it does work on windows xp pro.

And then after that from his end he saw the chat room open by the way and it said chat end. I think the guy was rude to me and he said you can call us to help you setup your adapter by the way i am not calling him on my cell phone because he was very rude and

when I setup my computer please do not have him call me cell phone because I know how to setup up my wireless network with all my devices. I'd rather register my device through the Belkin website because the guy is very stupid and does not…

Belkin logo

Kristine Nohavicka

Apr 10, 2015
0

I have been purchasing apple products for years and this is the first time i am so angry, I will never buying an apple product again. I have a Belkin dock charger for my iPhone 5S. I did the IOS update today and as soon as I did it, the charger no longer worked. I was on hold with Apple for close to an hour and a half. The person I spoke to told me that even though Apple’s update caused the dock to no longer work, I still have to go through Belkin to deal with it. This makes absolutely no sense to me.

Apple.com sells the Belkin dock. Apple caused the dock to no longer work with it’s update. Am I to believe that means if I go to the Apple store right now and purchase a Belkin charger from you, once I get home and see that it does not work, you will tell me to deal with Belkin? I don’t…

Belkin logo

Anonymous

Apr 7, 2015
0

I needed a cover for my new iPod and purchased it from Belkin. The quality of the product is very good and I am totally happy with what I received. It was for just around $23 and I loved the texture of the cover.

Water proof just in case anything gets spilled would protect my iPod. Totally worth the money and indeed good worthy products at Belkins.