Boscov's

I bought a couch at the Palmer Park Mall Boscov's in September 2018. The motor has already died mid-recline on the one side. I filed a complaint with Guardian since I paid extra for their coverage, and they have not rushed to review anything.

Being tired of waiting for anything to be done - can not sit on this side of the couch comfortably - I called the store. The furniture dept. told me to call Corporate, since this motor failed within the manufacturer's 1 year defect warranty.

But Corporate told me to just wait for Guardian. I bought this couch from Boscov's because of their good reputation, but the way everyone is passing me along from person to person without addressing the issue is making me question if Boscov's stands behind their products.

I would like the couch repaired or…

Dear Hiring Manager,

I’m applying for the Sales Associate job position in hopes of improving everyone’s shopping experience. I am a team player. I have vast experience in customer service skills, Excellent written, verbal, and interpersonal communication skills. I am proficient with math skills. I could learn selling skills, to operate a POS register and a Telxon. I can work varied days and hours as work schedule requires, including evenings and weekends except the first and third Tuesday evenings of each month I have volunteer fire service to complete. I shop in the Christiana store at least once a week and have for some time. The last few times I found it to be deteriorating and not organized. The Department of pocketbooks was disheveled with boxes piled up; you couldn’t get through…

We bought an outdoor furniture set with a love seat, table, and two side chairs in brown wicker. We purchased this set February 26,2017.. It has started to break apart and looks terrible. We cover it during the winter months.

It was fine last year but now it continues to fall apart. We would like at have a refund or replaced. After spending $600 for the set it should stand up for more than 2 years since it was covered.

Your people at the York store told us to contact the manufacturer in China. Good luck with that! My phone number is 410-292-9609. I've already told the store personal that if something is not resolved, I will not shop at Boscov's any more.

They didn't seem to care! pictures attached

M. while shopping at the Boscovs in Woodbridge. Nj on the 2nd floor, my wife cell phone was stolen from her pocketbook that was in the shopping cart. We immediately reported this theft to the 2nd floor cashier by the mall.

No one from security responded and we had to ask for anyone to call the police. A police report was taken. We live in northern New Jersey and travel to this Boscovs frequently. We were extremely disappointed in this stores security policy. David A. Pinto H. 973-777-0533 C. 973-390-4425

Good Afternoon Boscov's Corporate:

My name is Deborah Williams and I am writing this note to say Boscov's here in Butler, PA is my favorite store here in Butler. As you know we do not have alot of good quality department stores left in our city. I was shopping yesterday and I did purchase a few pair of shoes. Love them. But I wanted to continue shopping after about 45 minutes and I could NOT!!! THE STORE WAS TOO HOT!!! I was so angry that we the customer cannot shop in a nice comfortable air conditioned store. Even Walmart is alot cooler than Boscov's, but I DO NOT WANT TO SHOP AT WALMART. I WANT TO SHOP AT BOSCOV'S!!! PLEASE, PLEASE TURN YOUR AIR CONDITIONING DOWN!!! I said to my cashier, "How are you able to work in these conditions?.........I hope you will please consider looking into…

I stopped in your York PA store today, as I had a reward certificate to use that expired today. I really did not see anything that I felt I had to have today but since my certificate was expiring decided to try and use it since in the past I have had certificates that I did not use. 98. 00.

31 cents I could not believe that the women insisted I had to use my Boscov's charge. I understand you have a policy that states your credit card must be used with those rewards, however I would surely think that 31 cents could be an exception especially since it cost more to produce a bill than 31 cents.

Since I did not have my card with me she procedure to look up my card and after 2 times stated she could not find it and that I must not have one. Lo and behold not sure how I could of gotten the…

You definitely dropped the ball with the availability of your rewards for "did you Boscov today" I know things happen BUT to not have 3 out of 4 remaining reward items is not acceptable. I did enjoy the daily discounts but I was so very disappointed with your lack of planning for this event. All that I got was "sorry" I made all this trips for naught.I felt bad for the employee bearing the bad news since I wasn't the only one angry

My customer service experience today April 23rd at your Egg Harbor Township New Jersey location. This afternoon I was at the Bed and Bath department to return items and to make a purchase. My interaction with the sales associate Eva was uncomfortable because her demeanor was cold and rude.

She was unfriendly not helpful, making sounds under her breath indicating to me her feelings of frustration. I walked away feeling sad for the way I was treated in your store.

The item I was looking for was available showing 4 items at this store however the clerk would not go check sizes . In Albany store woman's department. I love shopping at Boscovs did not like like that this lazy person would not help us today. Thank You.

Tina Cellus or Sellis in the infant Department, the cashier, would not assist us with a deal going on in the store today only. Instead she asked me to step aside instead of assisting us and calling a manager to get the approval to do the right thing.

I refused to step aside since I was first in line and just decided to get the items I really needed which are going to be returned due to this terrible service today. A manager was finally called when I was leaving the register after asking for the employee's name.

I asked for a manager in the beginning and she told me she was the manager, she should have called for help in the beginning and she was unable to help assist the customer. This issue should not be taken lightly and additional coaching is required for Tia!

I purchased an Enzo Angiolini in your purse Department Sept of 2018. Used the beautiful purse for 3 weeks and the screw holding the handles together fell out. I took the purse back to the store I purchased it from and was replaced no problem.

Well, today January 26, 2019 again the screw fell out, I longer have the original receipt. I tried to get on the web site of this company to complain, but the only site that comes available are sites to purchase.

00 for a item it should last more than a few months. I will NEVER purchase an expensive purse again from your store. Patty

No customer service. Employees have no training at all. Visited the new Milford, Ct store. Female in women's dept. had no idea where ladies room was. In men's dept. 2 associates had no idea what a Check sweater was and they made no attempt to find out.

Three men talking together in men's dept. Two could have been dept manager. When I expressed my frustration, they ignored the comp. and changed subject. Bad service.

Not A Complaint but an idea for more foot traffic. The resturant in Hazleton loses out on business people. There are no telephone or WiFI service in that area for guest. They have to leave the table and go out of that area. Extenders are not a big investment to pick up the services and increase customer base.

For the elderly, the price of coffee at $2.11 is crazy when they can stop at McDonald's for $1.06. Elderly would walk through the store and make a purchase. Hope this is going to the right people to take a look. I have other ideas that will save money and make Boscov's a great eating experience.

I have a complaint regarding the lack of restrooms and the distance between the ones you have. Your store in Erie is a very large store, and you definitely need more restrooms, preferably located closer to the entrances, or more in the center of the store. Last week the restroom on the 1st floor was closed, due to cleaning, in the middle of the afternoon, and when I went to the 2nd floor, which only has 1 stall, was out of order. Please make some changes, as I've spoken to many customers, who also need more restrooms and not so far apart.

My other complaint, is there are not enough customer service employees at the check out counters. Myself and another customer (we didn't know each other) walked all over the store and finally had to check out at the purse counter. There was no one at any…

I purchase the mattress back in 2006 had nothing but problems with it it was exchanged guy came back out the new mattress there was an issue and then it was exchanged now again I'm still having issues there's like rope material coming out of the mattress about 4in away from the edge I don't know what kind of material is inside this mattress it's a beautyrest recharge Ultra I've been extremely patient in dealing with the garbage that has been delivered to my house multiple times and

now again I'm still dealing with this nonsense I have Lupus Raynaud's and kalana Spondylitis arthritis and it is imperative that I have a good bed and I was told that the replacement mattress would be covered under the warranty from the day it was delivered because it's a new mattress and now they're trying to…

The racks and fixtures are way to close together to access the products in the departments. Having an associate to help, if one can be found, is not making a satisfying shopping experience. A person with a mobility device or even a baby stroller should not have to go through this aggravation.

Someone with a wheelchair, walker, baby stroller even a cane can hardly get through the shelves and fixtures. These fixtures are not properly spread apart according to ADA requirements.

I applied for a credit card, informed by sales clerk I was denied, which I have never had happen. Own my home, have great credit, make $35,000 annually. I was so surprised I was denied, and upset I wouldn't receive 20% discount, that I forgot to get my private information back from the sales clerk, which, it should be their responsibility to make sure our personal information is given back to us.

I have no idea what she did with my social security number and now concerned of identity theft. My purchase was at the Erie, pa mill creek mall store number 47. 05, loved your store, but won't shop again due to the inexperienced clerk and I feel she didn't accurately enter my information correctly since I was denied credit card.

My receipt has a number at the top of 982602, which could possibly…

Ordered sneakers online they sent me two right foot sneakers. Also wrong delivery date.when calling and speaking with CS very rude and not helpful . Looks like I'm getting screwed out of my $50.00

11/25/2017-Susquehanna Valley Mall store about 12:11pm, had large order went to check out and a young lady started to help. a man who's name tag read "Robert, Assit. " Taken completely be surprise I stated you damn well should! My step son and I were appalled to be treated like this!

If I had not been buying gifts for my Granddaughter I would have left the merchandise and walked out. I felt bad for the young girl clerk, she stated she had only been working there 4 days. Al, when he was alive, would have been horrified by customers being treated so badly.

I am and have been a faithful customer, but I will not be treated like I was today! I would like this person reprimanded, his attitude was awful!

I have been a long time happy customer of Boscovs. Several times a year I go there and spend a lot of money because I love the store. The last two times I visited the store in Lancaster, Pa. Park City I went home with the security tags still on my clothes.

I had to drive back to the store both times to have them removed. Its a 30 min drive one way so I ended up driving two hours out of my way total because the check out girl didnt remove these tags.

Why do they even put them on the clothes when they obviously dont ring any kind of security bell on my way out???!!! " She assured me she would get them all. During my check out the manager kept interrupting her asking her about boxes that needed to be unpacked.

I am sure this distracted her and left me with 3 tags to find when I arrived…

I highly doubt anybody will listen or care when I say this... but here it goes. Binghamton Boscovs is a joke. A majority of the employees don't seem to be fit for wanting to actually work. While finishing up some last minute Christmas shopping in their store, I came In on the 3rd floor.. and so it began. Upon shopping in the housewares area I overheard two employees discussing how the one young man was going to be leaving, he didn't want to stay until his shift ended. He asked a fellow employee to clock him back in, in a half hour so it looked like he came back in from his 30 minute meal break. Since I am a manager In retail myself I was stunned, but I figured not my store not my business.

I continued my shopping, and went to the register to see if I could have a few items in my cart…

We are two retired seniors who live alone. In September 2014 we purchased two recliner chairs from Boscov's. We have no children living in the house to misuse furniture. One of the two recliners will no longer tilt back and the seat cushion has dropped down on one side. Something in the frame underneath has let go and the chair is useless. Customer service when contacted said they could do nothing about it. This chair has had little use and looks brand new.

It had a faulty frame that let go under very little use. This should be replaced at no charge as it is faulty merchandise. We have many family members in the area that shop at Boscov's and we spend a lot of money there. I can not recommend anyone purchase any furniture from Boscov's as it is inferior quality and falls apart. Boscov's…

I was at the Atlantic city Boscov's store on November 15, 2016. I went to the second floor to get the military discount and was told this was no longer being accepted. My husband hates shopping . I do all the buying and have used this card for years. My husband is a Vietnam veteran...73....I am also 73. Boscov's does not make it easy. You have to walk up two flights of stairs and then they tell you the ID is no good. I would need my own.

Why can't they send you a notice with your statement? Why can't this be located on the first floor? Don't advertise That you support military and pull this crap.

I work at boscovs store number 79 ( altoona ) and the management there is corrupt. My DM of woman's and petites Deanna Buda is a ignorant person. I am nothing but nice and I do my job like I'm supposed to and she constantly wants to harass me.

Today set me over the edge. She said to my face she is going to make sure I get fired or want to quit. All the higher management won't do anything about her because she's been there for so long.

I am not the only person she has targeted. So many women working in that store has been a victim of her. She is nasty and rude to co workers and gets away with it. I'm putting my foot down and going higher up in hopes someone will do something about her.

There are other people that can do her job better than she can. Why keep punishing co workers when the…

I was out the Sunday after Christmas doing returns at white Marsh Mall Boscovs in Baltimore, MD. I had received a pair of pants and needed to exchange them for another size the store in White Marsh did not have the size I needed so they offered to get me another pair from another store shipped to my house I agreed and it sounded great.

Once the girl had called a few stores and found me a pair in my size the girl asked me for my credit card information I said why cant I use the store credit they told me I could not. I had asked to speak to the manager the girl behind the desk who was very helpful and nice got me a manager I told the manager what was gong on she said that I was not allowed to use the store credit over the phone because they need to have the actual card in the stores…

On August 18th I purchased an inexpensive window blind asking that it measure 35 1/2". Brought it home, attempted to hang it but it was too short. Upon measuring it I determined it was 1/8" shy of the length I needed.

So, the next day I attempted to simply get another blind that was correctly cut but was told by the salesman that they could not add to the blind to make it the length I needed. Explaining that I simply wanted to exchange for one that was cut to the correct measurement, I was told I'd have to buy another one.

Pressing further, I explained that when I measured the blind at home it did not measure the length I needed and was told that something was wrong with my Stanley measuring tape! My husband, a carpenter, measured that blind that same evening and in fact discovered it…

I am a plus size and to get some real fashionable dresses is difficult. But Boscov's are the right place to shop such things. I find it very comfortable and reasonable on the pocket too. Their prices are hard to beat anywhere. A truly wonderful store.

The staff out there were quite pleasing and helped me during my selection of clothes. Boscov's have apparel for people who are too thin or petite as well. Great place to shop at and wonderful quality stuff.