BP

I worked for BP gas station in Luxenberg WI for three months. My time there has been horrible. The machines are so outdated, keeps crashing down. When crashes down I call our manager/owner and has told me to figure it out on my own.

When I started in December of 2023 never worked in a gas station before but I have worked in retail. I had 1 training day for 3 hours, and the next night I was all by myself. I had no help, I am a fast learner but I can not learn everything within 3 hours.

The owners friend that works on the weekend was caught stealing lottery winnings. Told manager/owner showed him proof and just said he is allowed to. 95% of the employees do not speak English, and have not nor ever closed correctly which then I get the blame.

I stop at the Bp in Weirton Wv all the time for gas and a few other things and they recently got a new manager and a had 2 new employees as well and now it's a manger and one cashier and any time I stop in there and the manager is working she is always sitting in the back either sleeping or or is at least half asleep, when she comes to wait on me she always looks like I am bothering her.

She has never greeted me when I come in there or anything and just seems miserable all the time. I never see her stock or clean but an older gentlemen is up there cleaning when the manager is working and he is not even an employee there so assuming it's someone the manger knows or her boyfriend or something.

A lot of times I have gone in and she's in pjs and slippers and sorry but if you are supposed to…

On 12/02/2023 I purchased items and I saw that their was old food in the case.

However their wasn't chicken wings. I asked the lady can she make an order of 10 wings. She said 30 min which the cook was back their. They had 6 employees their. So she said 15 mins. I said I'll be right back I pay when I receive the food.

I said theirs not chicken wings in the hot case and politely I stated that. Usually you pay after receiving the food. She said okay it will be 15 mins and I paid what I just purchased. I returned 15 mins later and I told the lady thank you 4 times. She ignored me..

I told the male clerk I ordered chicken wings bc none was in the hot case. He asked the lady and she said I told you to pay first. I replied you told me come back in 15 min it will be ready then she walked away.…

September 18, 2023 BP petrol REF: service complaint for gas station located in Minnesota. 9500 Noble parkway Brooklyn Park, MN 55443 Sir, I recently employed your gas station in early September to break down my car tires to re-balance and re-installed on my 2004 Jeep Grand Laredo.

Upon completion I was given back my Jeep and I started to drive away when I heard a constant noise coming from my car. They took the car in and look at the front left wheel and remounted it. The noise was still there.

Your mechanics ask me to look with them as they wiggle the steering wheel back and forth. A Constance noise was happening and they indicated my wheel u-joints were bad. The preceded to give me a quote for $800 dollars to repair the problem, Then indicated a the pitman arm would need to be replace as…

m. I stopped at the BP state line gas station in pleasant prairie Wisconsin. I ordered two packs of cigarettes but was charged for three when I brought it to the attention of the trainee behind the cash register. The trainer got very belligerent using racial slurs toward me and told me to leave and not come back.

I have been a customer of this gas station for 20 years. I spend a lot of money at this BP. I expect to be treated better

On Friday July 22nd I went into the family fare at 2700 Peters Creek parkway in Winston-Salem North Carolina to buy a soda and wash my hands I have been going into the store for years my son and I have recently became homeless a couple years ago I was able to move out on Winston-Salem for 8 months I came back cashier in the store a female by the name of sunshine who has been working on numerous mornings when I have come in there for the past 4 months but

today she told me I wasn't allowed to come back in there because I was friends with the homeless people they had hired that lived in the woods behind the BP and was stealing from them accuse me of stealing and associating with those people the other female employee who I do not remember her name off the top of my head told her no I told…

Yes now I am so upset and bothered by this company and their behavior in metropolis Illinois. I've been trespassed for no reason and harassed by them sense 2021 when they trespassed my camper. Can you believe that a camper being trespassed lolol.

Now as of today we were just informed by police that we were told yesterday to not come back to bp. Interesting how they didn't find it in the police log because I never went there yesterday. Now we're trespassed for unknown reasons and noone will explain a thing.

I'm impressed how they can trespass someone who wasn't even there that day for unknown reasons. I want an explanation for this and a apology for being mistreated abused and looked down on

I don’t know why your company name is even o the sign . You go inside your store There’s holes in the ceiling The cashier is chasing people around with a blue aluminum base ball bat . He’s looks like he’s from India .

Or would even have your name on the sign .

Please fix the problem Or just take The BP sign I personally think your company is a more honorable company then what is being presented here in Stone Mtn Ga

Crook and dishonest people who work in shell gas station at 3875 Flat Shoals Rd Union City GA.

TWICE NOW, these young punks at the BP travel plaza in BASTIAN, VA 24314. Would not take my BP CARD AND LET ME FILL MY TANK, ( THE CARD HAS A 5,000. DOLLAR LIMIT) i WAS GOING TO LEAVE IT IN THE STORE WITH THEM TILL I FILLED MY TANK!!

I MUST HAVE THE MOST DISHONEST FACE IN THE COUNTRY!! MY HUSBAND DOES THIS ON A REGULAR BASIS NO PROBLEM!! THE PUNK SAID HE WAS THE ASST. MANAGER FOR THE LAST 3 MONTHS AND HE DOESN'T DO IT. BECAUSE OF RUN OFF CUSTOMERS!

I GET THAT, I DRIVE A CLEAN 2010 VEHICLE SHINY, WITH MY NAME ON THE TAG! AND LEAVING THE $5,000. CARD WITH HIM. i SAID YOU THINK i WOULD LEAVE MY CARD? HE SAID i NEED AN AMOUNT!!! I GAVE HIM ONE!

DID NOT FILL MY TANK!!!!!!! I DO NOT HAVE TO BY GAS THERE!!!!! OH I ALSO TOLD HIM I WAS RELATED TO THE OLDER MAN THAT WORKS THERE HENRY. WHICH…

We stopped by BP at 1406 Dixie Dr Asheboro NC after traveling from the mountains. I went into the store to grab some snacks and my husband took our small dogs for a walk to stretch their legs… when I was exiting the a worker named Susan was standing in the doorway with the door opened smoking a cigarette and

cussing at my husband saying and your going to let them S*** all over the grass. Susan’s vulgar behavior with the cigarette hanging out of her mouth with standing open was excellent customer service!!!!!! I told her that was my husband she was referring to and we are responsible pet owners and clean up behind our pets!!!

I did ask for her name. She threw her chest out for me to she her name badge as she still had the door wide open with the cigarette hanging between her lips… Susan…

My name Andrew Dean, I'm at the BP gas station on Harford road and 25th in Baltimore Maryland 21213, The guy that's working behind the counter the cashier He's not selling to me because the first time I came over there I didn't have the money so I had to go home to get the money The second time I was moving the money from my first car to my secondary card That's why he's saying that I was taking too long and

that I was playing games when I wasn't I was just trying to buy some pain medicine and Reese's cups and a soda and he said he's not going to sell anything to me it's 11:19 he also said he don't want to see me again, I had to go to another gas station Can y'all please do something about this, because it's the second time it happened.

Smelly, dirty, nastier than subway bathroom.

The older woman working is extremely rude and unprofessional. She was on the phone with the DM apparently, but she wasn’t paying attention at all, I had to ask her to put $ on a pump twice. I also asked her multiple times if it took my fas rewards discounts off.

She said no, told me to slide it again, and then told me it should come up once I insert my card. Which it did not so I ended up spending $6 more(discounts and rewards)…. Then yelled at me that she can’t refund cigarettes, I said I asked multiple times so I got my discounts and she told me well she was in the phone with her DM.

I’m sorry but I thought the customer comes first?!

At the end of April, 2023, I don't know the date that it happened.

I would like to make a complaint on a BP employee, Leann Meredith that handles the cash register on 1900 Gillionville Road.

"I got you man", you have to keep your place free from all the hassle this town had given you. Less than a mile from here, unlikable. People that will rob you for $5, people that break in your house when you not home, people that you would like to keep out of your store, I got it. When you have a person like me that talks to a person and say that it's not a good place for you to be, right now. I tell them, go on your way because the lady has called police. I know that she is doing right but I'm going to keep a young black man from getting killed, or something. I was telling them that the police were…

I stopped by the BP on Yakinville rd and bought a bag of Steak jerky . 50 after tax. I questioned it the cashier said it was old advertising that sale is no longer available. This was around 7:30 , May 1st , the young man was short with dark hair.

I would consider that to be false advertising. Seeing how he made no effort to take it down.

Thr location I went to I know that they are open 24 hours I even looked it up. But yet when I went to open the door it was locked which is okay because sometimes at night they use the window.

So I go to the window n the girl working was right there n she looked right at me so I just said are you guys open ? She just looked at me with such attitude n acted annoyed n shook her head no.

Now not only was this a lie because they’re supposed to be open 24 hours but she handled the situation in such an unprofessional way! I did not get her name but I do know this was around 1030/11 on Sunday April 30th 2023.

Hope this helps figure out who the worker was. I’ve actually seen her in there a few times n she never asks for my ID. Thought that was pretty important so I had to mention it. Thanks for…

I have had a pending charge on my card since Friday at 7:34 a.m. I paid this amount in full with a different credit card and I would like my money to not be held any longer please take it off a pending status ASAP this is for the gas station that was on 112th Street in Kansas City Missouri by the airport

I went to the register and bought $20 worth of gas and I bought windshield wiper washer fluid. They charged me twice the amount that I paid and it is 2 days later and they still have not released the money to my card. I will never ever shop at BP again I hope other customers complain the woman at the register never told me I was going to get charged double the amount of what I paid.

For the last 4 months customers been telling employees at 5996 Woodward ave location in Detroit Michigan that they need 2 people working during lottery time that if us loyal customers can tell that they can see it they attitude is terrible and response is it’s 3 other gas stations up the street and if customer that’s not playing lottery has a few items than lottery line has to wait on top of they have 2 lottery machines and

to tell customers that is very rude and unprofessional especially when customers is loyal and comfortable with going to the same gas station

I was accidentally charge twice, someone else gas. The attendant call himself showing me how to do it. And in the process he hits pump number 9 instead of pump number 6 of which is, where I was. Here's my statement from the card I used, and here's one of the receipt charge by BP to my card.

Please let's fix these charges for your attendant cause this and didn't know how to not let them go through. Therefore I'm charge for charges I didn't do.

Pretty disturbing that the cashier Brooke and manager Madison can sit at the front counter talking about very inappropriate things.

Also Brooke handing out her only fans to a minor. My nephew who is 16. I will not be returning this store and I will be letting others know not to spend money in a store with people like that.

The police department already have Brooke’s information that she gave my underage nephew and will be investigating her. BP should really watch who they hire.

This BP gas station over charges it's customers. The price on packages say one thing and then they charge more at the register. Or items don't have prices and charge very high prices for the item. When I complain the cashier rudely interrupts me.

I tell him that I am going to complain but he doesn't care. These folks are in an impoverished area They overcharge the customers and price gouging. They need to be investigated BP 2595 MLK Jr. Drive Atlanta, GA 30311 Store #6156962 Cashier name is Stan

Very dirty and very unprofessional via cashier clerk Tristan store: 4120

BP sucks and should not be in business. This company complains and makes oil mess in the golf coast and yet still in business.

Went in to see if they had paper towels to help clean my windows on my car. by the door. At 2:15 pm on Feb 12. Said they dont put towles out. s. every gas station does. to go somewhere else. you want customers treated? NE Swisher Iowa 52338

Everything I go into the gas station this girl is smoking a weed pen or on the phone or high and can't get nothing right and it kills me cause my son was killed in a car crash with a stoned driver so I will no longer be going to your gas station or my family or friends

We buy a car wash and wash not in service so I went inside store and ask for refund the employee was a old lady told me she she'snot authorized to give me back the money and I need to call the store manager was not there we are from another state she was rude and not customer service care at all and when I call the # was the store and

she say yes I lie to you that is not her # I just want my money back I been loyalty member for more than 5 years and I never have a bad experience like this were we fill she was racist with us she refuse give her name to us store is minit mart 628 monee il phone 708 235 0885 manager name Jennifer

OK my name is Steve Vogel I live in Columbus ohio . 09 pm transaction # 8340)My brother and I needed a phone cord, so we go in bp and talk to dark hair (gary) guy working register and also us co worker ask them about cords and they answered me and they were fine.

He then got the cords from rack (maybe had to unlock) but Bp has video surveillance in store near register. So I paid cash and have my receipt and I am on camera paying hard earned cash. Cords do not work they don't stay on, they don't charge phone correctly , they simply don't meet standards.

So 2 days later I go back and ask for money back and was told "no" And was then told to come back and talk to manager Trey or Tey who is a female. Well I did and she was not there .

Apparently she leaves before noon. So I call her and she…

The worker was EXTREMELY rude! After we’ve been traveling for hours and finally stop at a place to use the restrooms and buy drinks, the worker claimed that the bathrooms were not working, however my child had to use the restroom so

bad she went anyways and the bathroom proved to be in perfect working order. We then brought our items to the counter and he commenced to slamming the items on the counter, scaring my children, and said he wouldn’t serve us because my child used the bathroom.

We left and went to the gas station next door which had a fully stocked selection of goods anyways. The BP is located on 295 Smokey park hwy, Asheville, NC and We were there about 1:30 pm on 12/31

I have been going to the BP in Greensburg Kentucky for a year and a half at the drive-thru getting two packs of cigarettes and two candy bars all sudden today the red-headed boy that works in there gets an attitude and says only thing I am selling you to drive through is cigarettes if you want a candy bar you got to come in and get it I'll spend my money somewhere else that it is a appreciated

99 a gallon. 59 a gallon. False advertising, Thus is bait and switch, illegal! BP gas station 999 W Illinois Ave, Aurora Il 60506

Cashier refused to sell me two cartons of cigarettes without a debit card. I use my credit card all the time there. She said they had not been selling them for a while. I bought them two weeks ago.

136 south Gary ave. Bloomingdal illinois.

She said they had issues with credit and would only sell me a max of 4 packs with a credit fraud. If you accept a form, you cannot choose which one to accept unless it’s store policy. No sign present.

This misunderstanding was at the location of 2099 N St RD 7 in Lauderhill, Florida, 33313, BP # 198 (138660). We attempted to buy a tank of gas for our Range Rover on December 13th, 2022 at11:28:19 am . This was transaction #9057900. We used AMEX at the out door pump #5. The invoice # is 636466. The pump stopped at $13.89 prompting us to go inside to ask why.

The service person inside said in order to fill up we had to let her know how much gas we wanted to pump. We paid $40 on AMEX inside at 11:30:34 Am which was transaction # 1024189, Invoice # 636473. We received a pre-authorized receipt for pump #5.

When we began to ump a 2nd time at 11:34:49 am, the pump stopped at $5.92. The transaction # was 9057901, invoice # 636473.

Here is the reason for the complaint. We went back inside and…

I stop at the bp station in Harrisville WV every morning and fill my company truck up with fuel, get ice and drinks for the cooler. I also get a breakfast sandwich and an energy drink. This morning I’m sitting in my truck in a parking spot eating my breakfast sandwich, after getting fuel and packing my cooler. (Nearly a $150.

Purchase) When the manager comes out and tells me to get out of his parking spot, and that rush hour was about to hit and they needed every spot they can get. Well I guess they will have one extra one every morning at 7:10am because I won’t be back.

I’ve got a company truck with a fuel card and a P card for ice and drinks and from now on I’ll go elsewhere to spend my company’s money. ($150 . a day). My fuel is free to me, so It don’t bother me to drive another 10…

Discusting service . Pouring rain today got a flat. No one around. Asked. Nasty attendant to please help me air my tire and he said he would do it for $10!!!!! A nice customer pulled up and did it for me free.

Very rude, tried to extort money from me and I won’t ever return. This was in Islip terrace Carlton avenue!!!

Actually “ no stars”. It was pouring rain and I got a flat. p. No one but one man there. I asked him to please put air in my tire as I did not know how ) ( I’m a 73 year old woman and never did it. 00 !!!!

He wanted to be paid. I waited for a car to show up and a customer got out and helped me for nothing. Nasty man, I told him I will report him and he said “ good”. Never will I go there again.

The store manager Cheryl Pearson has all ways treated me with disrespect a friend of mine is in a relationship with her sister and it's a toxic relationship for 13yrs that I've known her she's giving me nothing but bad attitude from 8-22 till beginning of September I've been going into BP a good fair amount of times purchasing at least 2pks of pyramid 100s breakfast sandwiches multiple coffee's and

Cold sandwiches and she's giving me nothing but disrespect I'd really like to continue this conversation with you further via telephone there is a lot more behind this including her daughter also and as far as kicking the front rim of my bike breaking the reflector and getting a citation from INTL FALLS PD please contact me at 218-240-0335 thank you for your time

I just visited one of your fuel stations for the 1st time in over 30 years. I needed to buy some diesel fuel. I proceeded to start the fueling process and only after 5 gallons added realized it was gas that was going in the diesel tank.

00 to refuel a 50 gallon diesel tank. I had about 30 gallons in the tank when it happened. Needless to say why the bleep are you gasoline handles GREEN? Any other fuel station in the country has green handles for diesel.

I know your station colors are green and white. How about making your gas handles white to match your colors and keep the diesels green? I mean seriously!!!!

I am writing in regard to your station on Tuttle Crossing in Dublin Ohio. My wife and I have been spending thousands of dollars per year at this station for a long time. I have noticed that this place has been going down hill for quite some time.

Many times the trash containers are over-flowing and there is trash all over the parking lot.

Also, I have had many times when there is nothing to clean my windshield with (fluid, towels, worn out squeegees). Today (10/28/22 )I went in to buy gas and there were two women working and only one register open. The only other person was a guy who asked for a job application.

I went out to pump my gas and when I noticed that there was nothing to clean my windshield with I went back in to tell the women who was talking to the job applicant. Her…

BP in Tuscaloosa, AL on rice mine rd where I go everyday almost has a woman there that is so rude every time i do business there. She's been there for awhile and after today I will not be back. Lost my business. 10/27/22

Was told I was too close, then told I was being “straight disrespectful” because I have too much room between my vehicle and the pump. Attendant had a horrible condescending, smug attitude. I will never give BP my business again.

just now NEW I was here on Tuesday evening with a friend who was trying to fill his tank when the pump shut off before allowing him to fill. It only allowed him to get some gas, but kept charging his debit card.

I went into the Mart Bp and asked the attendant if there was a problem with "pump#8", he replied, thank you. I went back out and told my friend, who went inside to find out why the pump shut off,but kept charging him, the attendant got rude and beligerant with him and told him to leave.

My friend asked again why he was getting charged and not receiving gas, the attendant then started throwing stuff at my friend and screaming obscene and racial remarks at my friend. We took pictures of the pump an the BP gas mart and left.

Other customers who witnessed this also said they were…

BP station in Lauder Hill FL 1386600 BP198 This pump is tooooooooo slow. You need to fix that shit

I went to this BP car wash, I have used this one several times. 00 dollars. I thought it must have been an advertisement for the more expensive wash. 00 wash I went on through. Sence I wasn’t given a receipt I went in to the gas station for it.

I told the cashier I didn’t get my receipt and need it. I don’t think he quite understood what I wanted, then I assume the owner came out to help me. 00 wash. 00 wash. 00 wash. I said I will never use his wash again and to that he said, “That’s fine”.

What he didn’t know is I had a meeting to attend of about 15 people and informed them of the treatment I got there. Needless to say it’s very bad advertisement for his car wash and gas station. I am not prejudiced against people from India but both those men were Indian and I guess that’s how they…

Why don’t they put receipt paper in their pumps. When you use a credit card don’t want to have to go inside to stand in line to get receipt. I will scan my receipt and can get points on them.

The last time my receipt had already been scanned. This is at the bp mart at 25 Ky Hwy 610 Virgie Kentucky 41572.

Our local BP station was taken over by new management. We are a VERY small town and the previous personal was amazing. Since it’s changed, I have been stopped from purchasing my cigarettes alcohol and using my credit card w/o ID.

Y’all don’t realize you’re in the woods here. So a woman or man of 46-56 yrs old is required to provide identification for such. Not only will I never shop there again as I was mortified in front of other customers, I won’t recommend anyone stopping there.

That is unbelievable, especially when these kids KNOW US!!!! I’ll go to Shell from now on. I

On Friday, Aug 26. I stopped at BP in Gas City, IN 46933. I inserted my card. the gas began spraying in my face and in my left eye and all down my side and shoes. I threw the nozzle on the ground and hurried up to the store and told the clerk.

He was already outside as he had seen the activity. He went over to the pump and we observed a large crack in the hose. He canceled the sale. It was like $2. And then I moved to another pump and inserted the nozzle and pumped the gas.

Went right home and got in the shower as my eye was burning and my neck and arm. My clothes and shoes were ruined. Then I went to the eye Dr on Mon. He observed inflammation in my eye and a burn on my eyelid.

I called an atty and he said seek compensation through the store’s insurance. So I did and I called them. The…

They close station at various times for a half hour at a time. Causes a safety issue when you pull up to use outdoor services and gangs hanging out waiting for them to reopen. I am a Nurse was on my way to work and needed gas and could not get gas at 6 am yet was endangered by angered people outside of station .

I left and won't return ever after using station for many years.