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BP

2.0
93 complaints

Website

www.bp.com

Address

501 Westlake Park Boulevard, Houston, TX, 77079

Complaints

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Anonymous

Feb 16, 2015
0

I bought some coffee here in Clarksville TN at a local BP station and due to the temperature of the coffee and the design of the cup lid, I was burnt down the chest. There are blisters on my chest and much reddening.

I would like to be compensated for treatment and other damages as the law requires coffee to be at a specified degree that would not burn a person. I am contacting you to correct the problem of your service stations but I intend to seek legal advice this week as well.

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Anonymous

Feb 16, 2015
0

This BP card is now such a JOKE! Not only do you get screwed on your ‘BP Rewards’ which used to be 5% on BP gas purchases but NOW THEY DEFRAUD YOU! Check it out the next time you fill up.

Tonite, I fillled up my truck since it was the last day to get ‘DOUBLE REWARDS’ on their new promotion. 979/gallon ‘cash price’ if you use your BP CARD. just like always, right? WRONG! 079 ‘credit’ price that ‘Non-BP CARD HOLDERS’ pay and NOT the ‘cash’ priced promised if you use you freakin’ BP CARD!

BP FOLKS must think we’re all IDIOTS. I, personally, am done with them and their gas and their illegitimate operation! BP, please all me…I’d love to tell you what I really think! Good bye, BP!

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Anonymous

Feb 16, 2015
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I need to know who I can complain to about an unkept BP station in our city. We have a BP station in South Milwaukee at - 2318 S 10th Ave, South Milwaukee, WI 53172 Phone Number: (414) 764-8010. This station is always a mess and the owners have not taken the time to fix it up.

Half the pumps have plastic bags over them and are no good, and half the pumps do not give out receipts so that you have to go inside to get them from the cashier defeating the purpose of paying at the pump and then going, the sign numbers or letters for price on the big sign are broken.

It looks like a mess. I though there were laws or specs in place for every owner to maintain their place. Even the inside isnt the greatest. This station has been like this for a LONG time and when i have asked inside I get the run…

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Anonymous

Feb 16, 2015
0

I went into our local BP in Stockbridge Michigan to buy a cup of coffee. I asked how old the coffee was the manager told me 5-6 hours old. I ask if we could vet some fresh please. He laughed and said its a gas station.

So I told him I would take my buisnsss else SARS. He got load and said ." Go ahead I don't care" its not the first time I have had an issue with him. But it will be fhd last time. I know longer shop there. And have told all of my friends.

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Anonymous

Feb 16, 2015
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13); I filled my car and approached the cash machine, it was not working, it was not marked as being out of order. I entered the store and explained to a staff member (Dawn) that machine was not working and I would need to go a working machine as to pay; was rudely advised "switch" I explained that I did not have a switch card and

was told " you'll just need to phone someone and there card details as to pay as cannot leave". I was basically a hostage with no options. I. Returned to my car and phoned and received bank details as to present as instructed, I thought it was dangerous to use a mobile in a petrol station but Dawn knows better.

I went to re-enter the shop armed with the bank details as demanded and on way in a customer passed me and advised " teller says she thought you would…

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Anonymous

Feb 16, 2015
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I was at your BP gas station on route 70 in Cherry Hill near Greentree Road when a person name sharif came up to pump my gas. He was busy talking the phone when I said and quote "Twenty dollars, cash, regular".

He goes and starts the pump and attends to another customer. Then when I look back at the it is nearing then passes the$20 mark. 71. Sharif then tells me I said thirty dollars instead of twenty. When I said twenty and that's what I'm paying he says black people say that and asked if I was a black person. No I'm Caucasian. He was beyond disrespectful.

I went to this gas station a few times and this was unacceptable. I had to savage for change in my car to pay him because he was going to write me up. I wanted to speak to his boss but said I had to wait over an hour for him to come.…

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Anonymous

Feb 16, 2015
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broward county passed a law forcing gas stations to list highest price on signs so customers are not confused by cash only discounted prices BP at 2099 s state rd 7 davie fl. is not abiding by the law they still have cash only prices on signs I am also contacting county so any fines can be acessed to BP

BP should adhere to local laws including this county legislation that forces them to list highest prices on their gas station signs. not sure how or way they get away with this, but they are not following laws and need to change now.

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Anonymous

Feb 16, 2015
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My wife and I are school bus owner operators in TN. 00 worthof BP fuel every month school is in session. The BP station we use is Cumberland Crossing BP in LaFollette,TN. We were in the station around the middle of the week to get some fuel Only to find out that the diesel pump was leaking fuel.

W e went inside to let the attendent know theproblem, however the phone was more important to him. After he hung up with his call he came out and told me that it wasn't a problem. The fuel was puddling on the island!!!!

I took some pics with my cell phone and let him know.

Also it took around 15 min. 00 worth of fuel!!!! This problem has been brought to the owners attention many times with NO RESULTS!!!! This station is very easy for us to get in and out of with our school bus and we need to…

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Anonymous

Feb 16, 2015
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) My wife and I were at the Cumerland Crossing BP in La Follette TN to get a little diesel fuel for her school bus before heading to Knoxville TN. The first problem started when my wife noticed Diesel fuel dripping from the pump and pooling on the ground.

She then went to tell the attendent and he acted like it wasn't a problem and continued talking on the phone in the building. I took some photos with my cell phone and he came out and said that it wasn't a problem anywayand did not want to dicuss the problem. THE ATTENDENT WAS RUDE!!!!!

The slow pumps were another ongoing problem. It some times takes upward to 30 minutes to pump 50 to 60 gal. of fuel and we have tried to ask them in a nice way to please look into the problem because we spend around 6 to 7 hundred dollars a month at that…

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Anonymous

Feb 16, 2015
0

We recently took a trip to SC. We stopped for gas off Interstate 26 - Exit 106A. I needed to use the facilities & was very dismayed to have to use them as the restroom was filthy. Paper towels overflowing onto the floor, no tiolet tissue (fortunately I had kleenex in my pocket). Dirty floor, sink. Overall a pig sty!!!

When I came out, the attendant was casually leaning against the counter, doing nothing & I remarked how dirty etc. & he just shrugged his shoulders as if to say "so what do you want me to do about it".

I told him I was going to report him, and that didn't seem to faze him either.

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Anonymous

Feb 16, 2015
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I been to bp service station at Milton opposite McDonald at Brisbane qld. I buy the candy I been to counter to pay the money . I give the money & the guy at service station give my money back & said you are talking on phone & is rude.

He is going to call the police for no reason he is saying this is my business and I have the rights I will serve to who or not. This was happen on 12 April 2013. At around 1 am.

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Anonymous

Feb 16, 2015
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2195 S Evans St, Greenville, NC I visited this location, on October 25, 2012 about 2:00pm or 3:00pm not to sure what the time was. I went in just to pump gas. I walked in and I notice the both the manager and the cashier were speaking to a customer, they were joking about how the young lady had paid with food stamps.

I'm guessing they knew this young lady because they just kept talking. Well I was next in line waiting for the cashier to even acknowledge me. Which she didn't that the reason I'm doing this complaint. There was an older gentleman behind me and he placed his items on the counter.

The cashier who hasn't even acknowledged me yet grab the soda can, I firmly told the lady that the can was not mine. She didn't listen to me because she was to busy still talking to the other young…

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Anonymous

Feb 16, 2015
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To Whom it may concern: I was on the side of US Highway 1 across from BP - 4310 S Washington Ave - Titusville, FL at 8:05 PM September 30, 2012. I was taking pictures of the South Titusville skyline using a camera for twilight photography practice; as an art form.

The lady working there ran across the highway and told me not to take pictures of her store. I was on public property well away from her BP store and had no ill intent to what I was doing. I am an ameteur photogpaher and I take a lot of night time exposure photos.

When she told me not to take pictures I put away my camera and tripod and went home. I do not believe that I did anything wrong. I have the photo and will be happy to send it to you.

I am not mad at the person who challanged me and I will contunue to be a BP customer…

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Anonymous

Feb 16, 2015
0

Sad to say the station I've been going to for the last 5 years is either promulgating a rip-off or has defective equipment. Today I selected regular gasoline as usual and the pump gave me premium with the resultant increase in cost.

I DID NOT SELECT PREMIUM GASOLINE. I NEVER DO! " I won't be going back to that station, will look for another in my neighborhood. I was on the look out for this because I know of three others who have had this experience with this station.

It is the Quick Trip Pantry at 16401 W. Greenfield, New Berlin, WI 53151

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Anonymous

Feb 16, 2015
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I recently received a gift card for BP. I've used it before and never had any problems.

However, Recently, I attempted to use it at the BP on the corner of route 422 and Tibbetswick in Niles, Ohio. I first asked for a balance which I had done before and had no problem with but now all the sudden they couldn't give balances. 00. 00 left on it.

I told them their machine must be down and the guy cop'd an attitude with me and said it was the card. I told him I didn't like his tone and asked to speak to a manager. He insisted HE was the manager.

So I drove down to the BP in front of the Eastwood Mall on route 422 and not only were they able to give me a balance but my card worked absolutely fine there. No problems. I drove back up to the other BP and showed the rude clerk my receipts and…

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Anonymous

Feb 16, 2015
0

00 late fee. said charge was due August 26, 2012. 00 put us over our limit. Have written a letter to BP but not response, talked to their customer service but the lady was not helpful. We are a small company and are trying to stay in business in these challenging times.

We always make our payments on time and pay more than the minimum amount!

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