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Carphone Warehouse

2.0
5 complaints

Complaints

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Claudia CSIHAK

Feb 8, 2023
0

I made contact in carphone warehouse Chingford Hall Lane Unit 1b cork tree retail park (7388) in 29.01.2023 and I didn't receive my phone IPHONE pro max I've been there 3 time and I didn't receive my phone yet its still delayed another couple of days but I'm waiting my phone from that time thanks

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Denise Hainsworth

Sep 4, 2019
0

I have a mobile phone I got from Carphone warehouse , I have had this phone for about 12 years I paid to have the phone insured for loss or damage but didn't realise that I also paid Geek Squad, until a couple of months ago at which point I stopped it, I have recently been told that paying for the Geek Squad was sold to me and not required, I am writing this E-mail to claim back the money I paid as I feel looking at things I should not of been sold it

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Ken Vaughan

Nov 12, 2017
0

They said it was I D network holding things up then customer service was to blame. l spent about 6 pounds on car park fees, and a lot of time wasting. I think I am due some compensation

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Steve

Jul 13, 2016
0

On the 13th June 2016 I handed in my phone for repair to my local Carphone Warehouse store in Cannock. On the 17th June the store sent my phone, along with four other people's phones, to the repair centre. I received an email informing me that my phone would be ready to pick up from the store on the 29th June.

On the 29th June I arrived at the Carphone Warehouse store in Cannock only to be told that the box containing my and the other four people's phones never reached the repair centre and they don't know where they are. On the 4th July a form was sent to Customer care from the Cannock store which was supposed to start things moving toward replacing my phone.

Since then, the store, the repair centre and the Customer Care centre have all been fighting between themselves as to who is…

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Michelle

Nov 29, 2015
0

I recently brought a Samsung Galaxy note 4 gold from carphone warehouse bout 2 months ago i had a virus on me phone my dad factory reset me phone for me and noticed the top screen was coming loose I had taken it back to the store where I had brought the item from all I got was a load of abuse from a member of staff they didn't want to sort out the problem at all there words were I could buy a new mobile I explained to them that I didn't know the phone was damaged when I brought the mobile they tried to blame my 4 year old little girl I had to defend her all my little did was play on games he said me daughter some how damage the phone I said she couldn't have only being a child.

I explained if it doesn't get sorted out I'm taking it to the Leicester Mercury and to a small claims court I…