On the 13th June 2016 I handed in my phone for repair to my local Carphone Warehouse store in Cannock. On the 17th June the store sent my phone, along with four other people's phones, to the repair centre. I received an email informing me that my phone would be ready to pick up from the store on the 29th June.
On the 29th June I arrived at the Carphone Warehouse store in Cannock only to be told that the box containing my and the other four people's phones never reached the repair centre and they don't know where they are. On the 4th July a form was sent to Customer care from the Cannock store which was supposed to start things moving toward replacing my phone.
Since then, the store, the repair centre and the Customer Care centre have all been fighting between themselves as to who is…