Casio logo

Casio

3.0
3 complaints

Address

570 Mt. Pleasant Avenue, Dover, NJ, 07801

Complaints

Casio logo

Franklin Carvajal

Sep 2, 2016
0

Product was made available an e-mail was sent to me notifying me so that I could place an order. I placed an order on the 25th of August, and billed on August 26th, Monday. I never received a e-mail verifying the order. but I did obtain the order number through the call center. My complaint is this. We moved from Auburn to Redding, so our billing address is different than our shipping address. It was made clear in the order, and received without an issue. I was awaiting a shipping e-mail.

I never received it and called over 4 times to receive information on order status. Each time I called the representatives had different answers, none which were a solution. Come to find out through one of the representatives that a call I made this morning and spoke with one of the service reps was not…