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Caterpillar

3.3
10 complaints

Complaints

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Pamela pope

Sep 16, 2022
0

Truck was in holt CAT shop in Pflugerville, TX 3 times for 3 months. Wrecker brought to shop twice. Owner of Holt CAT in Pflugerville said he would work to resolve the issue. We have not been contacted by anyone one.

Have taken to another shop to get it repaired correctly.

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bill manske

May 10, 2022
0

In the beginning of February I brought my truck into Butler Caterpillar of Jamestown ND primarily for a stalling issue, my vehicle was losing fuel prime while driving and I also had some other concerns depending on the diagnosis. After hearing that it was my fuel lift pump and the price was reasonable I asked them to look at the oil leak and asked for an estimate for my exhaust manifold leak.

The oil leak turned out to be an easy fix with some o-ring seals on the injection pump, and the exhaust manifold had two broken studs. The price to fix the manifold would be $1200 if they could replace the gasket, studs and hardware, and drill 2 studs, $2400 if the manifold had to be replaced using the black manifold from caterpillar, and

as much as $6000 to replace the cylinder head, manifold,…

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Graham corrigan

Feb 19, 2022
0

i got told iv got the job here with ransted had there medical and induction. i spoke to ransted told me not to worry more training would be given i turned up on the monday after waiting 2 hours was told it was the end of my assignment left me with no job iv a family to support disgustedhow i was treated graham corrigan

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Rajveer saharan

Jul 4, 2018
0

My sem motor grader high engine oil consumption about 4-6 ltr. In 250 hours from hours of commissioning I intimate tipl and cat many times but no resulation problems so change my engine or motor grader. Machin details:-SEM919509 Firm:- Saharan construction company Jaipur Rajasthan (India)

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Marvin

Apr 23, 2018
0

They changed my air filters and broke my mirror bracket and when confronted with this I didn't get so much as an apology!

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Bruce Baker

Nov 30, 2016
0

Hastings Deering Queensland has installed a new Caterpillar parts system and have taken it from very good to very poor costing all of us time and money. Very frustrating experience with this brand. Please fix it immediately.

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Gary tysor

Nov 8, 2016
0

Had 2003 6nz rebuilt at cat in Yakima wash, 50,000 miles losing antifreeze. I can't find a leak, took it to cat Greensboro NC, home for me. They checked everything could not find leak, tore motor down, including liners, charged 10,000 dollars, replaced head, thought that might be problem.

Three thousand miles put three gallons of antifreeze in. Found leak in bottom of radiator, thats what we paid cat to find. I thought you pay big bucks for professional work. Had to put radiator in. We don't think we were done right.

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Terry

Mar 27, 2016
0

We purchased a new 545 d skidder in January 2015 we are a small logging crew just starting out and we had faith in cat enough to try this machine because cat has just always lead the industry in a lot of ways and thought we would try it. Well this has been the toughest year I have ever been through I have numerous problems with this skidder over and over and have not really had much help from my salesman or my dealer I stopped counting at the end of the summer how many days we had been down just because of this skidder and it was 40 complete days then it's prob almost 80 now in a years time we normally average 7k to 10k dollars a day so that's a lot of money.

I've lost just because of the skidder and it was all the machine I've tried talking to my salesman but they just brush us off I…

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Ahammed shafeel

Mar 19, 2016
0

I have quite a few Caterpillar complaints. I starts with the fuel pump, chassis cracking, rail cracking, and the vehicle not getting good gas mileage.

Also the front bucket is not in working condition. Attached is my letter about the 424B HD Backhoe Loader.

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ganesh channagire

Mar 17, 2016
0

I am not getting service that I expected from Caterpillar. Renting several items, I expected to have wonderful customer service. This is simply not the case.