Celebrity Cruises

As requested we submitted our feedback by the 27 October and asked to be contacted. To date there has been no follow up with us. I am once again asking for Celebrity to follow up with us otherwise this will be our last cruise with Celebrity. Wannetta Briggs & Jeff Carlisle We provide the following feedback from our 11 day Mediterranean cruise (10-21 October, Celebrity Reflection).

The following staff should be recognized from providing exceptional service and excellent customer relations: Room Service Attendant Oscar and his team, Ensemble Lounge Dario, Barista Jose Alexis and Bar Server Ines, and Sommelier Cajetan. They all scored a big 10 from us.

The port visit to Santorini was not a good experience. While we recognize that Celebrity cannot control other cruise lines or the local…

I bought and paid cabin 3043, for the Suez Canal cruise, onboard Celebrity Constellation, leaving Athens on 2016/11/14. I specifically chose that cabin for being midship and near some traveling partners of us. Today I went to my travel agent to pick up all the documentation (including air tickets, pre paid hotel reservations in Athens and Abu Dhabi, visas, traveling insurance,etc.which always do to double check everything) and was surprised to learn that the system (according to your local agent in Brazil) had changed my cabin and I would now be allocated in cabin 3132 (Aft of the ship).

I can not accept this situation, having been specific when making and paying for the reservation, that I would only travel if midship cabins were available. At that date I chose cabin 3043, from those…

My friends and I booked a singles cruise through Single Cruise.com and we informed the agent that we four had health issues of one had back surgery, two had lung surgery, and I myself had fallen down and broken my kneecap and was on crutches. When we got to the stateroom on the ship there were only two twin beds a twin couch and a trundle bed.

Now we are over 40 with health issues and the stateroom did not meet our needs. We had informed them our health issues and what we would need which was not what we got he had told us the there would be upper berths. when we voiced our complaint to Celebrity Cruise staff at the reservations desk we were told that there was nothing they could do so we had to endure it.

On the third day after my sister had to sleep on the floor I decided to go down…

Travelling around the Oceans and Seas are always exciting and with Celebrity Cruises it is much more fun which I had last weekend. I had a cruise tour with wonderful package and services along with my team. They also have shore excursions, Kids & Teens packages, Lounges,Bars,Clubs,Worldwide wine tour and many more on the menu special designed for customer delight.

The 2-Story Glass Wine Tower, Captain's Club are the special attractions here. Gambling games, games by ship are also added in their entertainment bucket. Walking and explore to the World of entertainment with Celebrity Cruises.