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Century 21

1.7
29 complaints

Address

Madison, New Jersey

Complaints

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Freddie Bynum

Aug 6, 2023
0

I have lived in one of your rental properties for maybe 5 years now… i keep having same issues over and over again.. they don’t fix things properly.. this will b 3rd time n month my a/c has gone out..

it goes out at least 3 times every summer….

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Robin muller

Jun 19, 2023
0

I have never been so disgusted and stressed selling our home. Communication was undesirable and promises that were made and not followed thru. I stated our needs right from the beginning. I am so unhappy I used Robinson Century 21 to purchase my home 36+ years ago and was so pleased.

I am so sorry I used them now

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Corbett

Jan 28, 2023
0

Was on hold for two hours. Had spoken to one person, transferred to another department and disconnected.

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Ben Lucero

Jan 17, 2023
0

my problem is with Becky ? she is up there in position. but she has been harassing me asking personal questions and I tell her what she wants to know. but tells me grow up! and I really think she is rude and childish and would like for her not to speak to me anymore. she should be fired.

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Juan Avalos

Dec 14, 2022
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I've been harassed by your employee Lori Buskirk. Using company email to talk about auto loans. Please stop have Lori stop harassing me

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Kim Harris

Nov 11, 2022
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I have filed a complaint before against Jenny Young Century 21 Stellar real estate.

First she told me that she will no longer answer and speak to me because I have anxiety I am also Legally disabled. Jenny also has anxiety and pretty much learned from her over 30 years. What Jenny is doing is discrimination and it is against the law and I spoke to her yesterday she was nasty and said we were never friends which is a lie.

She attended my mothers visitation. I went to Jenny’s Boyfriend funeral it is just a lie and discrimination is against the law.

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Marna Cahn

Oct 21, 2022
0

We hired Kirk Williams of Century 21 United Brokers for property management services. Kirk was great at the onset getting photos and vetting prospective tenants and getting all of the paperwork completed. There were repairs to be made which were handled appropriately.

00 per month going to him to basically collect the rent and disburse the remainder to us. Instructions from us for certain upkeep(landscaping services) were ignored and the property began to appear horribly unkept. Two major pieces of landscaping died and we had to have removed.

When we had to notice the tenants to vacate it was handled accordingly. Kirk performed the "walkthrough" in order to make certain the house was in order for the return of the deposit. 00 security deposit. In fact all was not well.

Doors which had…

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Susan Rosenblum

Oct 16, 2022
0

I spent hours & hours & hours creating a promotional brochure. It was late at night. I had saved it to take a break (it said saved at the top in the bubble).... The Vistaprint website was malfunctioning so I tried it again in the morning & my project was gone.

it was almost like my project disappeared on purpose so I would use the design tech. I want it back & I am told that a design tech can do one for me. That is not the solution.... I want the one I created ..... AND .....

but this far cancells that.

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RICHARD PAEZ

Jun 18, 2022
0

Century21 in Waxhachie Texas 751675 ---- Very bad service, fraudulent signing without my consent, anti-customer values.

They treated me the customer like shit. They motto is very clear, greed and sale the customer's house with disregard to what customer saids.

This Manager Jason Benson and Kari Coulter should have their real estate licensed pulled. They both are crooks and dishonest.

I am filing this to Century21 as a complaint. I should also file a complaint to the Texas Board of License. Their practice is very anti-consumer.

I will never every do business again with Century21.

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Marc Seelye

Jun 13, 2022
0

My wife and I closed on a home on 6/10/22 that was listed by agent Andy LaBlanc of the Century 21 Brokerage in Sault Ste Marie MI. Our agent met us at the house to do a pre closing inspection.

Upon entering the house, it was clear that the sellers’ possessions were still in the house. We had offered the sellers 60 days post closing occupancy which no one informed our agent the sellers wanted to take advantage of. We had driven four and a half hours for the closing and had planned to stay in the house for the weekend.

At the closing the sellers made it clear that they had always intended to take advantage of the post occupancy and showed us texts of messages to Andy LaBlanc asking what the rent would be. Andy LaBlanc had informed our agent that the sellers would be out of the house by…

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Mikael Lillsunde

May 24, 2022
0

Hi

Live outside Mérida in Venezuela and have a beautiful property for sale. Have been in touch with your office in Mérida to come out and have look ant hear their opinion about price etc. However, they just will not cone out because it is outside Mérida (about 20 minute drive). I have offered to pick a broker up. I do not really know what the proplem is. Msybe something else than distance. But I think they are doing the whole organization a disservice as well as harm to itd reputation. Please do not disclose my name. Thanks

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Martin Howley

Dec 21, 2021
0

Agent Khalid Khalille rented me an apartment in playas del coco. The apartment was terrible. Pee stains on the floor broken furniture. Dirty sheets. No towels. It was horrible. We have him notice of intent to vacate. Paid our rent and he is refusing to return the security deposit.

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Lauren Scheffers

Sep 16, 2021
0

PHONE MESSAGE I JUST LEVE

THIS IS LAUREN SCHEFFERS. CENTURY 21 HAS BEEN AN UNMITIGATED DISASTER!!!

NOT ONLY WILL I BE POSTING THAT ON SOCIAL MEDIA, BUT I WILL BE FILING FORMAL COMPLAINTS WITH THE OWNER OF THE $149,000 CONDO THAT THEY LOST OUT ON A BIDDING WAR BETWEEN 2 INTERESTED BUYERS. DUH!!!!

STEVE REQUIRED THAT MY BROTHER CALL CENTURY 21 WITH HIS PHONE NUMBER, WHICH MY BROTHER DID.

**********NOT A SINGLE PERSON FROM CENTURY 21 CALLED ME SINCE SARA TOLD ME *MONDAY* AFTERNOON THAT MEAGHAN WOULD BE RETURNING AROUND 4.**********

NOTE: I BELIEVE I WAS TOLD THAT A MANAGER WOULD CALL ME. NOT EVEN *THAT* OCCURRED.

AT MY 73 YEARS OF AGE, CENTURY 21 PROVED TO BE THE MOST INCOMPENT BUSINESS I HAVE EVER ENCOUNTERED.!!!!!!

LAUREN SCHEFFERS

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Karen Reed

Jul 9, 2021
0

I was a tenant renting a room in the basement from the home owners and was in the process of filing a small claims case against the home owners for disconnecting my utilities and harassing me. The home owners put their house up for sale with century 21 realtor Felix Lopez. 00 once I left.

Felix told me that if I didn’t sign the agreement then I would be served with an eviction notice. Felix knew about my situation and was aware that I was looking for another place possibly purchasing a home. He told me that if I was served an eviction notice then I would have a hard time trying to find a place let alone purchase a home for years.

00 that I was promised nor was I able to go through with my small claims case that I had filed against the home owners. As a real estate agent Felix should know…

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Kenneth Darby

Aug 12, 2020
0

Just some advice: Maybe your agents should practice some social Distancing from Political Insults. Take Cynthia Lariviere who claims be an agent at Century 21 / Tenace Realty in Jupiter Florida. Her calling veterans who don't agree with her Politics ( Racist, Nazi's, ) may not be such a great move, because I will be sharing this with all of the Veteran's groups where I am active .

I expect a reply I can make this complaint go National

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Linda Aldrich

Jun 23, 2020
0

I spoke to Alethia in Customr Service at your corporate office regarding a boundary dispute with my neighbor who is flipping a home at 87 Gadpouch Road in East Hampton, CT. His driveway is on my vacant lot and clearly shows such on my A2 survey which is registered at Town Hall of East Hampton.

My lot is located at Map 05 Block 2, Lot 2D between 87 and 93 Gadpouch Road in East Hampton, CT. He is currently selling the home which is contingent now. We have notified his sales agent (Tom Evans), Century 21 Clemons Group, 2301 Silas Deane Highway, Rocky Hill, CT 06067 about this situation and the realtor removed the disclosure regarding the driveway and the new owners to be will not be aware of this problem.

Even his Century 21 For Sale sign is on my property! We find this to be highly…

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Petya Andreeva

Feb 27, 2020
0

I felt extremely unsafe and threatened while speaking with the sales person behind the counter at the Broadway location in New York City. The woman started shouting and using inappropriate language to the point where I almost called NYPD. Her behavior needs to be investigated further.

The manager Lisa did an extremely poor job of addressing it. They did not know how to process a single return using an email receipt which any store in the 21st century should be proficient at. After being sent from one counter to another for hours, I went downstairs where I was told the manager (Lisa) would meet me and process the return.

Instead, yet another a sales representative with No name tag started to try to process it. After she failed and I told her to ask the manager to come in, she started…

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Felipe

Sep 19, 2019
0

Exceptionally bad service. Persons attending costumers really unpolite. Wanted to take a two part suit but when asking to take only a part of a suit and a top part that was alone the manager took the suit away telling me that we could buy it only the way they wanted and walked away with the product.

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DELLA R FORD

Jun 9, 2019
0

A month ago, I let my landlord know I needed to move to a cheaper home. My rent near San Antonio was $1300 a month. It was a nice home and within one day I was showing the house to prospective renters for the landlord.

In two days, it was rented for the end of the month. I had to get busy finding a new home and decided to try and find a rent to own so that I could finally retire. I went online to Zillow and searched daily until I found a rent to own home accidentally through Dean Yan, a Century 21 agent who lives in Plano, TX. I contacted Mr.

Yan, which wasn’t an easy thing since he said he was in China at the time I left a message. Long story short, I told him I wanted to rent to own 609 Walnut Street in Ranger TX. The pictures both on Zillow and on Mr.

Yan’s Century 21 site showed the…

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Robert T. Holbrook

Apr 27, 2019
0

My complaint is regarding an apparent scam presentation of my house located at 821 Decatur Street Northwest, Washington, DC 20011. In fact, there is an obvious attempt to devalue my house by giving the visual impression that my house is in the category of an as-is-purchase buy ; giving the picture of the back of my house ( alley area ) is the street view of my house. Therefore, providing a flagrant and deceptive visual of my house !!

Contrary to how my house is currently presented on Zillow, all new quality windows have been installed, new siding has been installed at the rear of the house, a quality entry/ storm door has been installed, the bath room and kitchen have been redone,all new outlets and switches have been installed in every room ; as well as all new ceiling lights ( some with…

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Courtney G Seyler

Mar 29, 2019
0

Century21 is the worst place to rent or buy from. They will evict you for paying rent on time. I have every recipe even the deposits. With dates and times of proof of payment. I was still evicted when I went to court showed the judge all proof of every month.

Then the lady changed it when he told her I have proof. It then went from me missing April And May, to a toilet that was already broke before i moved in. 183$ for the toilet to be fixed that was already broke.

I sent an email to them about a toilet when I first moved in. TWO MONTHS later they finally get it fixed. Then they charge me for it when in fact I emailed towards the begging of my move in date witch was Nov 2,

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ronald goulding

Mar 26, 2019
0

i and my grandaughter have tried to get info: without success on propertys RE: 204 Conrtijo DE LA GLORIA LEON GUANAJUATO $120291 US .

Also property CORTIJO DE LA GLORIA $104000 US. All we want is a detailed write up and decent pic's of the bedrooms, with a view to purchasing one of these properties in Mexico. Regards Ron. Century 21 BRySA, LUIS RAMOS is the agent.

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Mandy

Feb 7, 2019
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I have been very upset and discourage with the amount of professionalism I have received while renting from century 21. I moved in a year ago and that is the most I ever saw out of my property manager, Raylene.

Keep in mind when I moved into my unit it was not properly cleaned, I had and still have broken blinds, three leaks out of four of my sinks, and the water smelled of sewage. So I have learned to manage my issues with my unit on my own since then.

One year later, now, I was told to send an email regarding the parking situation by my neighbor told by Reylene herself for me to send an email about my problem. So I sent an email. Only to be told there is nothing they can do.

Now again in other duplexes we share property with have 4-5 bags of trash opened everywhere. This not being the…

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Jaime Uriach

Feb 6, 2019
0

I was reserved the house 3,000 euros then the agency said to us if we not pass mortgage he will give back money. He said this 3,000 euros for the process that he need to negotiate with the owner the price for the house is 420,000 euros in advertising then we offer to the agency 380,000 euros.

He said with in 15 days the owner will give an answer to us but within 15 days the owner still said no for 380,000 euros. Then we said we can't buy more than 380,000 bath and stop the process we need our money back.

Then the agency tried to convince us to wait he will negotiate until the owner accept 380,000 euros.

Meanwhile he negotiate we present our documents to get the mortgage but finally the bank not approved 380,000 euros only 314,000 euros so we decided to not buy this house because we…

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Tommy G. Moreno

Dec 20, 2018
0

I am a first time home buyer who got cheated and was show fraudulent document by a Century 21 agent. I am a first time buyer have a HA loan and need to pay down payment loan this home was first listed for $70,000 so when these people took my $54,000 offer, I was in dream heaven I bought in June of this year moved in Oct 1.

the new roof started to leak went up on roof no new roof only patched then on Thanksgiving day the toilet went out for three day I tried to fix called the city sewer system they said I had tree root in pipes I have been going in a bucket since then Yesterday I stuck my head up the like new home which they said I got and all the wiring is per code the insulated is rooted and is fixing not healthy I spent all my saving to get into this home I do not have the $10,000, for…

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Terence Mull

Dec 19, 2018
0

Rude mangergers,office ladies,using the words "freakin" towards me when I ask for a door knob replacement goin on 3 weeks now.. and also took 3 months for smoke detector alarms to be replaced

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Keith chandanais

Dec 11, 2018
0

Purchased a home on novermber. 16th 2018. The seller and my realtor failed to disclose mold from previous water damage. Espectos in the duckwork. Entire bathroom floor tile busted into pieces. Busted windows. Electrical problems. Pluming issues. Illigal wiring. Broken service line.

And water and mold damage in lower level that i was assured would be fixed. And appliance that dont work. Dirty house and appliances. White carpets muddy when they were clean when we looked at house. Unsafe outlets and non certified electrical work done in house.

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Henry Taing

Mar 31, 2018
0

I offer to purchase a home in Beaumont Ca and there were no offer and i summit the offer and then the agent say the offer was accepted and the escrow close in 25 days and then when 30 days the escrow still not close and til 40 day still not close and now it 45 days to close and I keep waiting and the listing agent (century 21) agent keep lying by saying the the buyer want to can cancel and then the seller want to cancel and now this and that

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Timothy John Kalinski

Mar 5, 2018
0

Several years ago now I purchased some property in Costa Rica with one of your agents from Jaco. I never did receive a confirmation or Title of any kind for the property despite all my efforts over the year and hiring local lawyers to help me with it.

I am very disappointed with your agency and your agent, who has done very little to help. It seems he was only concerned with making the sale and is not concerned that I have received nothing for monies paid.

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Crissandra Yorke

Feb 12, 2018
0

Hello and good. I purchased a item on 12/24/17 online. In addition, the item I purchased was a gift for someone and the person picked up the item yesterday. In turn, it was brought to my attention that, the item was too small for their child.

However, I contacted Century 21 and was told that, I can not do a return or get store credit due too the 45 day policy. I asked the supervisor for a one time courtesy store credit or refund. I was told again that, this was impossible due to the 45 day store policy.

I have shopped a lot at Century 21 over the past 6 years and feel I should get a one time courtesy refund or store credit. In addition, I can be reached at 917-886 5573. Thank you in advance for your response and have a good day.

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Mary

Oct 31, 2016
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I would like to know how Century21 can hire agents like they do. Our agent has caused us more headaches than I can begin to tell you. We told her of our house leaking, roof falling apart, and many other things.

Now she has decided she wants us out of the house we rented from her. They event sent an eviction notice. Please screen more carefully and help bad agents get away from real estate.

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Johari Davis-Johnson

Oct 11, 2016
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I am working with a Century 21 real estate broker on his inspection checklist. As a contractor I take have down and the rest at completion, and my payment has never been contingent on inspection approval. The broker, Sidney Martin working under Gwendolyn Newton, is with-holding my last payment and he is unprofessional and rude.

They are located in the Hyde Park area of Chicago, IL 51st and Harper. Who should I direct my comments at, corporate or the local business?

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Steven Conner

Jun 22, 2016
0

I lost a father and a grandma in 3 weeks time and I had to pay for the funeral. Century 21 in Cleveland, Tennessee took me to court cause I was behind a month in my rent. I told them I will pay it all in the following month but they kicked me out on the street.

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Abass Johnson

May 25, 2016
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I met one of your agent, Frank Mellace with Rauh & Johns, through one of the online services. This Century 21 agent is very unprofessional, and provided misinformation. For instance, he sent me a text requesting that I schedule an inspection; however, after I refused to use the agent he recommended because I felt my interest would not have been well served, I arrived at the property only for him to tell me that the utilities were not yet on and denied the facts that the inspection was schedule as per his request. I had to pay the inspector $75.00 I basically did everything on my own.

He even provided me with the wrong HOA's contact information, I had to take of from work, drive to the property and obtained the actual number form others. We closed on May 20, 2016, to my surprise, he…

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carmine sullo

Apr 13, 2016
0

I am looking for a house in the Sarasota Florida area. I have an agent and she is not century 21 agent. I am looking on line as well as my agent is looking. I understand that my agent can not give my 100% of her time so I also look. I saw a house online on 5976 48th st e MLS A4142242. I need a non deed restriction house and this question I to a Cathy Palmer of your company for this house and her answer could be a no or yes just as easy as her telling me I have to ask my agent I do not want to step on her toes. Well to me that is a very non caring person. I know for me if Cathy was my agent and selling my house I would be totally mad because this could be a sale walking away.

All she had to do is answer my question and she by passed it by her answer, like really she doesn't want to be…

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Louis Perez

Mar 28, 2016
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I called Century 21 customer service using phone number 1-954-675-5314 and requested information on a property. The person whom answered the phone (Alexis) was consequently the office manager as well, was short and abrupt when I just asked to speak to a live person about a particular property 10101 in Cutler bay, Fl. She asked me several qualifying questions such as my budget and type of home I was looking for. I am an investor who is looking for a specific zone for a specific conversion of a home to an ALF.

I am not interested in just any home but rather that this home qualifies being in a zone available so I just asked her for someone to call me. She refused to give me anyone else I could contact without having to answer the list of questions and refused to give me the name of her…

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Anonymous

Mar 16, 2015
0

My dream of buying a house has come true with Century 21 services. Century 21 is the best place to get real estate property listings, best mortgage details, houses for sale and many more online. Thanks to Century 21 for helping to choose the comfortable house and arranging quick loan on time.

The response and the customer care executives have been very helpful in the overall procedures and paper documentation. I would definitely recommend Century21 to anyone looking to purchase a property without facing any issues.