Chegg.com

Refused to refund for unused subscription for services that weren’t provided as advertised

When you cancel your subscription but they still charges your account. Please don't waste your time/money on these scammy service

Well my first issue was when Joni Whitehead in the Corning NY office told me on the phone to come down and they would find me work. Joni Whitehead took one look at me and stated Adecco had no work for me but would sign me up for a CNC course I declined.

I then returned home and submitted a application online filling application out in its entirety for a dish washing position or a pizza maker position. I am more then qualified for both jobs. Then this morning Joni Whitehead leaves a message for me stating they have a opening they need to fill.

I returned the call ask for Joni Whitehead and I was told to come into office anytime after 1pm. I returned for a second time to the Corning NY Adecco office. This time Joni Whitehead asks me if I have a resume I explained to Joni Whitehead that I…

I purchased a coloring book for eighteen dollars & forty nine cents. " I did not. I purchased it. I called Chegg, and spoke with a male named Keith. He refused to give me his last name. Saying, I would need to pay seven dollars more to purchase it.

I have never had a problem with Chegg in the past. I have recommended Chegg over other companies in the past & recently. To a lot of people. I will never recommend Chegg again. I feel like I'm being taken advantage of.

I can't rate 0 stars or I would. I just got the most unbelievebly horrible customer service of my life from "Jamal" at Chegg.com at the number 8442245946. My credit union & Chegg were working in collaboration to make sure my account didn't get charged an insufficient fund fee due to me canceling my subscription last minute. All my C.U. needed was a refund confirmation to not charge me since a (pending) credit to my account hadn't showed up yet from Chegg.

Not only was "Jamal" very rude, at one point told me he couldn't follow/understand me but when I asked to speak to someone else so I could "make sure this got done, since it was very important to my financial well being" he literally replied "there's no one else you can talk to, there's no one I can transfer you to." The real cherry on…

00. I am living on Selinsgrove, 17870 PA, and the closest branch to me is about 4 hrs driving. The customer service locked my account without asking or telling me that she is going to luck it because I need to change my card in order to dispute these transactions.

I am right know waiting for the new card and i have no money, furthermore, my family are here with my wife and daughter. So I cannot buy even milk for my daughter. This is the worst thing ever happened with me.