China Airlines

China Airlines mishandled my luggage’s and damaged them as well. In the process they cause a great deal of problems and grievances for me especially I am a person with visible disabilities. At one point ambulance was needed and suggested.

To make matters worse the personnels I’m filling this complaint against whether they are directly or indirectly China Airlines staff called the police to the scene for the purpose to get rid of me which I find it absolutely offensive and outrageously unacceptable.

They cancelled my flight and charged me back for my refund service. What kind of bullshit is this. When i called they said the only flight they cancelled is mine.

Mid flight on China East Airlines all the passengers were sprayed with an insecticide without consent.

Also I entrusted East China Airlines with the safe keeping of my bag. The bag has literally disappeared, in my opinion it is stolen by someone managing the baggage. My entire experience with China East Airlines is a terrible nightmare!

I was sprayed with insecticide while on the flight without my permission, I was gravely disrespected by the woman at the boarding booth in Seattle, I was assured that they definitely had my bag located. Then suddenly that was no longer true.

Why would anyone ever trust East China Airlines with baggage and a safe flight under these terrible conditions. I am asking for a complete refund of my ticket cost so can book a different airlines for my return trip…

If there is connecting flight in china, why all passenger have to go through immigration procedure? I traveled by CHINA EASTERN flight in August 2019, and had two stop over, one with the same flight and other with different flight number.

I had to go through immigration process twice in each Air Port. For same flight, if there is stop over why passengers have to leave the aircraft? Or why they have to go through painful Immigration process ? If leaving the aircraft is a requirement, then allow the passengers to stay near by the aircraft in a transit area and give them identification tag.

It will minimize the pain for the travelers, specially in a country like china where airport staffs hardly speaks English!! I thought Chinese Government or people are smarter than America !! I have…

Kindly note that I had been booked for Ethiopian Arline from Gaborone on Saturday September 14th 2019 connecting at Bole Airport and then Beijing and arrive in Wuhan on Saturday at 2145 pm. When I booked my luggage in Gaborone I requested that it be destined for Wuhan but to my surprise when I arrive I was told my luggage is not there and told to fill the luggage loss form.

The attendants had a struggle with English as they could also not inform me where my luggage is? I left for them to trace luggage and agreed to call the following morning. To my surprise I was informed my luggage was in Beijing as was told a power bank needs to be taken out of the bag.

I filled the authorisation form for them to feel take it out and send mu luggage which I managed to get tonight Wednesday 18th September…

my flight no was CA879 on 9th july but when i reached beijing they delayed flight about 24 hrs thats means for one day because of this i missed my interview for job.l lost big thing because of this.please acc to rules justified it THANKs

I traveled from Frankfurt to Guam on 21 May 2019, and was randomly searched before boarding my second flight. The problem I have with this is how is it random and I am the only African American and I had already completed a 12 hour flight?

It was humiliating and embarrassing also it is never appropriate for anyone to touch someone’s breast when patting them down especially when there is nothing instructed them that something may be there. An awful experience along with the piece of aluminum foil and no explanation. Extremely rude officer offered no explanations because she felt she did not have to and it was okay to treat me like a criminal. Unacceptable.

My Membership number is WA2243610. I have been a loyal member only flying with China Air for over 15 years. I now want to again fly from Bangkok, Thailand to San Francisco California round trip on March 18th. 2019 and returning on March 28th 2019.

My credit card expired Last November and I got a price off the internet or 26,090 baht for the round trip. I lost my credit card about 3 or 4 years ago and when I called the Bangkok office they gave me the same fare that was on the internet.

Today I called and they told me that they could not give me the discount that is on the internet and that instead of paying 26,090 baht I had to pay 28,490 which is 2,400 baht more. It is not the 2,400 baht different that upsets me it is that after 15 plus years of loyal business you treat me like this when…

I booked a flight from Vancouver to Manila on November 26th. I pad CAD 973.88 for the flight. Due to illness I couldn't fly and I claimed a refund on company's web site.. I was communicating with Aaaron Chong from Vancouver sales office who said that there will be no problem with the refund. After I claimed the refund Vancouver office is ignoring my emails and call centre is also ignoring my calls about refund.

PNR PD5OMM.

China Airline Vancouver Reservation and Ticket Sales Office Phone: 1-604-242-1168, 1-800-227-5118

Address: 10451 Shellbridge Way, Richmond, BC

I tried to file a claim for 100% reimbursement for the San Francisco to Manila trip we booked with China Eastern. During our departure from Manila, a China Eastern Employee informed me that she was only able to print one boarding pass (for my daughter Leila) and that I would need to request the remaining two at the counter in Shanghai.

The plane left 3 hours late in Manila which left us little time to board our connecting flight. When arriving in Shanghai, I informed the employee that I need to have two boarding pass printed. She told me I was ok with the one boarding pass and told me to continue to the gate.

When arriving at a Security point, they informed me that I had to go back and obtain the remaining buddy passes. The first employee that I encountered yelled. " I…