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Cincinnati Bell

1.0
5 complaints

Complaints

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John H Sexton

Feb 21, 2019
0

Workers were out this morning on Bluemeadow and Livingston rd 2 trucks, my complaint is that they drove one of the vehicles on my property which caused the ground to sink in with the ground saturated due to the wet weathered did not help accidents happen but before leaving they should have repaired the area that was damaged.

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Charlotte Ferguson

Dec 28, 2018
0

I keep getting phone calls regarding knee braces, braces for pain for knees, always about knee pain from this exchange and phone # 513-634-0834. I am really tired of all of these scam phone calls. There must be a blue million of them from this same exchange.

I know that you are making money from these scam phone calls which are from cell phones. PLEASE-track them down and stop these harassing phone calls. Maybe my next complaint should be filed with the FCC if you don't get a handle on these bogus calls who are trying to steal our personal information. Thank you.

Please call me with success in stopping these annoying calls. 513-661-8439 and 513-633-1712.

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Larry Pittman

Aug 9, 2018
0

Ordered wireless internet and tv bundle from Cincinnati Bell. Over the course of weeks, from the beginning, almost nothing worked. "wireless" internet seldom worked at all. When it did the speed was too slow to use on laptop 30 ft away. TV worked now and then. Several calls to "tech" support, nothing was ever accomplished. After 2 weeks I gathered all the equipment given me and took it back to the Cincinnati Bell. First ridding of the internet that never worked correctly then later took back all other equipment.

Now I'm being billed $122.71 for a month's service which I certainly did not receive. I received zero benefit from this experience. Only lots of time on the phone trying to fix the problems. I do not feel that I should pay for this alleged "service".

Account #: 8591042825017

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Brandy Lee

Feb 4, 2018
0

I received service yesterday 2/3. I have been a long time TWC/Spectrum customer. The only complaint i have ever had, has been the price of service. I will be going right back to paying more for a better service. I had an appointment with CB on Saturday morning bewteen 8 and 10.

The tech arrive at 840, which was great, however,he didnt leave until 315pm. My entire day was taking up for a 2 hour job. My time is important to me especially because i normally work 7 days a week. I was glad to see the job finally done (so i thought).

I decided to take what was left of my day to relax and watch some Netflex. The internet wouldnt hook up on my smart tv nor would it hook up on my partners phone. The tech got my phone online but i eventually lost service soon after and never got it back. He also…

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Bobbie Davis

Dec 23, 2016
0

I own Angilo's pizza. I have two Cicinnati Bell phone lines. 742-0555 which is working. And 742-0552 which is not working. The number is my credit card line. I have been told that Cincinnati Bell cannot repair my 742-0552 line for the next 7 days, which leaves me unable to accept any credit/debt cards.

I have tried to convey the urgency of this situation to your repair personnel on the phone, but they really don't care and just keep telling me how sorry they are for the inconvenience. I don't understand why it would take 7 days to schedule a line man to check out my phone problem.

I pay Bell promptly every month. Account #513-742-0555 643. If I don't get this 742-0552 line fixed by tomorrow, we just might not need Cincinnati Bell... to service us any longer.

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Gloria Deese

Dec 3, 2016
0

I am not getting my all my subscribed services. How can I contact Bell corporate to file a complaint with the CEO?