Clinique

i had a bad experience at your location in auburn mall.... the young lady name JANICE assisted me with my makeup but was very rude... could someone please call me to assist me with this matter and can help me with a refund on these products please..... contact info is 706-461-6081....

I have been using Clinique for a very long time foundation lipstick and my rosacea cream My last Macys purchase came with a free foaming facial soap which immediately burned my face my skin has been on fire all day and redder than ever my creams are not calming it down at all What is wrong with this product?

On Wednesday October 25. I was at the Double Barrel Saloon in Las Vegas in the late afternoon and met a woman named " Kim Dick " who told me she was a manager at Macy's Clinique counter at the Medows Mall.

Sh had a few bags of Clinique products she said she was selling cheaper than if buying from Macy's. She told me that the money I pay her will go to the Victims of Las Vegas shooting. I paid 50 dollars to her for this bag of your product.

I now feel as if I have been bambozled by this terrible woman who is your employee, selling you beautiful products on the side for her own, extra income. You must do something about this woman she is a fraud!!!!

I'm devastated she would use the awful shooting as a way to scam people!!!! What a disgrace!!!

I was at the clinque counter once in liverpool street looking at their foundation range. This was approximately 1 year ago. After my experience with their poor customer services and racist comments, i have not looked back and would never use clinque ever again.

As a makeup artist, i was looking for a good product to add to my kit. " etc. Something along that line. But no! She said "i am sorry but we do no have the foundation shade for you". I was so shocked and taken back by her comment.

I mean i have asian light skin. I normally use natural foundation shade with other brands. I am not green or blue. I really didn't think i heard it right at first. Still i was in shocked and upset yet disappointed.

To be honest she did have this evil look in her eyes. I could potentially brought a few…

I purchased s bottle of Clinique Beyond Perfecting foundation and love the product.

However, when replacing the applicator after each use, the makeup spills over a little with each use and makes a mess with other cosmetics in my bathroom drawer or cosmetic bag. I have just stained (got the color out with some work) a pair of slacks by picking up the bottle to apply my makeup.

Very disappointed in the bottling of such a great product. Have you ever had a similar complaint?

As a routine customer I have purchased Clinique products from a department store at Macy's in the West Farms Mall in West Hartford CT. There is a "team manager' that has a very argumentative and compulsive attitude every time i have entered the store.

Not only has the negative vibe been noticed by me it has also been a rare situation for relatives. I have that have referenced me to the store for purchases. My concern is that this is not being directed if it happens routinely with other customers.

I have asked to speak to someone higher by this employee and her reply is the person above her is on vacation. What can I do to address this matter?

I was not even offered one small cheek pop blush for the mess the first one created. Instead, she transferred me to "America's Consumer Care Line" which had a greater than 45 minute wait time (no surprise there). Does Ms.

Freda, Clinique President, not know how to lead? I used to admire Clinique. So sad now.

Went to a clinique store in Braamfontein. I wanted to buy make up but wanted to change what I was using previously as its summer now. Got the worse service ever. The was a lady and a gay guy and told the lady that I wanted to test the make up and she didn't seem to want to help me or gave me the make up that I wanted to try on.

She told me that I'm wearing make up as it is and blush on top of that and that seemed to be the problem and then decided to leave.

I've been using Clinique for more than 20 years. My recent liquid soap that was purchased had an off smell (oily). I had returned it to the store, but Clinique is giving me the run around giving me the correct product at my expense. I'm very upset.

As its still not resolved. I m currently sitting without my product.

I purchased the make I have worn for years. I also got the free gift bag. I was so disappointed in the lip stick. Great if it was beginning of summer or lived on west coast. Plus you have to be blonde, skinny and 16.

so disappointed in the shade of lipstick. I give them as gifts sometimes.... not any more!

I went to the dillards in billings mt. Asked to be matched for a tinted moisturizer and a compact powder for work. Also asked for fuller coverage look and powder match for going out. It was my first wedding anniversary that week. I think the big problem was I asked to have my whole face matched. I just got done with 9 months of Accutane and have a lot of different tones. It has been a battle to find a good color. I was first informed that I didn't need multiple matches... and then informed that they didn't have the staff to spend that kind of time with me. I have always chosen clinique because of the quality and the price point. Also because of their acne line. Was one of the only things that helped when I had cystic acne.

Even when I was a single mother going to nursing school I spent…

I have been purchasing Clinique quickliner for eyes for several years now and do find that the tip disppears after the first use. I have struggled along with the blunt edge of the eyeliner, but recently purchased a 04 slate and it's worse than ever. Is it possible I am not using it correctly, or is it simply a bad design?

I have been using Clinique Aromatics for years as I found it was the perfume that suited me the best! Myself and one or two of my friends who also use it, have been discussing the smell of Aromatics which is not what it used to be!

It also does not last as long, whereas I would have sprayed once and people would always comment on the beautiful smell. We would like to know if you have changed your "formula" for Aromatics? My last two bottles just have not been the same at all and was disappointed!

I would appreciate your comments regarding this.

I have emailed Clinique twice with a complaint and so far I have been totally ignored. I will never buy another product from them as there are other quality products around and more importantly other Brands really care about there customers.

I wanted to bring to your attention an interaction with one of your sales people on Saturday, June 11th, at around 3:30pm, at the Stamford Lord & Taylor’s Clinique Counter. I was shopping with my daughters, picking up a few items for myself at various cosmetic counters.

Everyone was super helpful, friendly, and welcoming. I did not walk by ONE counter without being approached asking if I needed help - not one! That is, except for your counter. My last stop was at the Clinique counter where the 3 women working it, were not helping anyone, were in the center near the register, were not warm, friendly or helpful.

We were there maybe a minute until a woman (I did not get her name, but she had long, very dark, straight hair) approached us and, very awkwardly and in an unfriendly tone asked what…

I bought a small men's shaving creme to take on a plane trip (CA to NYC). i thought it would pass security. No. You small size is 4oz. Security has a 3oz limit. Perhaps you could make a 3oz size?

I have been wearing Clinique products for many years. Recently my daughter purchased a Vitamin c lip smoothie for me from Leeds Bradford Airport. I have only used it about 4 times and now it no longer works. 00 so very disappointed.

Went to the Clinique sales counter, the woman or sale assistant have no idea what she was saying, I ask her questions and the only thing she saying is that yours cosmetic are fragrance free. I asked her if she have any sample to try, she gave me sale of serum make for mature skin and I'm only 20. You need to train you staff better because they have no idea what they doing!

Very upset as a customer of how this has ruined my skin.

Purchased the advanced concealer because I can no longer fine the even better concealer. I received it today and the tube is filled about 3/4 of the tube For 18.50 I expect a full tube. I feel ripped off.

Please bring back the super moisture makeup and hydration maximum makeup, I can't use the make up with sun screen in it and I like the oil based.

I am now 60 years old and have always purchased Clinique products and have never been disappointed with their quality. I recently renewed my Skinny Stick eyeliner ( 05 skinny jeans) and was very disappointed as it crumbled away as I used it and it lasted no time at all.I was very surprised and I can't believe this is a deterioration in your product but just a" one of " situation. Looking forward to your reassurance.

I have a quick Clinique complaint that I need to share with everyone. For years I used Clinique quickliner for eyes. The last two times I purchased it, this is what I discovered. The content of the product has been reduced so it does not last nearly as long as it used to.

Moreover, the actual consistency of the product is much softer and, therefore, it breaks more easily. I am so disappointed in Clinique for doing what I perceive to be cheapening the quality of a formerly good product. Does it bring Clinique a few more pennies?

I do not understand the corporate mindset with respect to this kind of situation.

I love using Clinique products for my skin and makeup. I recently purchased Clinique butter shine lipstick. I love the color "pink goddess" and love the way it looks on me. Here is the problem. I am on a fixed income.

00 on a product I thought would be of high quality. Instead this lipstick seems to soften and break off in tiny pieces. It is not kept in a warm area. It should be able to withstand the average 68 to 70 degree home.

I am very disappointed with this product and wanted you to be aware of the issue with this lipstick.

I have been a loyal Clinique customer for forty years...I especially like your Dramatically Different Moisture Lotion. I make a point to purchase it twice a year when you get samples with a qualifying purchase. It is a good way to learn about your new products. For forty years the moisture lotion purchase qualified for the samples...yesterday (2/12/16) I was told that my 26.00 purchase no longer qualified.

I needed to spend 27.00. I consider this a slap in the face of a loyal customer. I left without purchasing your product. I will no longer be purchasing Clinique products. For the sake of one dollar you have lost the brand loyalty of a faithful customer.

for 40 years. I purchase this each time it is offered with a sample of products with purchase. It is a good way to try new products. The purchase of the lotion was always enough to qualify for the samples.

This is the first time this has happened in 40 years. I left without purchasing the lotion. For the sum of one dollar you have lost a very loyal customer. It is a matter of principal. So much for product loyalty!!

I have been buying clinque mascara for many years and always been pleased with the results. I needed to order a mascara and couldn't go out due to having chickenpox (not good at the age of 66) not to worry I ordered it online from House of Fraser.

When it arrived I was really shocked at the diminishing size of the product even though the price was the same. I usually buy lash doubling mascara as this was unavailable i chose lash power feathering mascara why has the size changed!

I will not be buying your products in the future as I feel you are making the size of the product less to increase your profits.

I received what I think are mold covered lipsticks. When I emailed to ask about it, they never replied. I ended up emailing 5 times with no response. Horrible customer service. Don't waste your time.

I just registered a complaint with Clinique corporate office and did not recieve an email to confirm my email address and process complaint with Clinique? Which is what I was to expect. Can anyone tell me if my complaint was processed? Thank you!

I have used Clinique for 10 years having been inspired by the natural fresh look Clinique demonstrates. Sadly over the years the products are reducing in quality. The super balanced foundation half full. The eyeshadow smokey eyes after a month cardboard coming through.

The lip liner the end of the stub when hardly used and the mascara empty and dry. I am a busy lady a full time teacher but felt strongly to write this. I hope my comments are heard because I feel very unfairly treated your items are high end brands and this is an insult to my hard earned money.

Clinique products are very poor and sadly I feel I need to choose an alternative now after they have ignored my feedback.

I spent a lot of money at store in cape town on Clinique products. My face has broken out into red itchy pimples along jaw line and on forehead! What the hell i have never even had acne before and I am 50.

I purchased your Clinique Beyond perfecting foundation and concealer, With a free gift bag. When I went to use the foundation I found out they gave me the wrong color. I drove back 25 miles one way so I could get the right one.

I said they could return this one and give me a few samples so they will not have to open the new bottles. Tina from the Brookfield sq. branch in wi. told me I need to return the gift bag before they could return it.

I said I was coming back for a facial in Sept. and I would purchase it then. I already tried on some of the things in the bag. She said no! I exchanged it for another with out knowing if it was the right color.

I called a day or so later to talk to Ann the manager. She also said No! I told her I was the one who was inconvenienced here.

Also, tried…

I am so upset and angry at the fact that since i have reacived my number 3 skin care products my skin has become spotty i have started to get alot of break outs and have now stopped using all 3 products i wont be using again so theyl just go in the bin and it hasnt even 1 week only 5 days since i have been using them please advise me in what i can do can i get a refund?

Looking for a product that gives the best Skin care, make up, fragrances? Well I think you should just try Clinique. I have given it a shot and tried the make up range they have. I have to say the product is good, reliable and affordable.

Clinique Sonic System Purifying Cleansing Brush is the best brush that takes care of removing all the dead cells from the skin and giving a clear complexion. I helps remove makeup, massage your skin, exfoliate and moisturize with just one tool.

I have used this and I love the fact that its an all in one product. I give Clinique an A+ for the wide range of products that they have and would definitely recommend this to all.