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Crest

2.7
20 complaints

Address

1 P&G Plaza. Cincinnati, Ohio 45202

Complaints

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ABDULLAH Mohamed

Aug 13, 2023
0

I am completing about my refund money I paid to sending back my item to my seller it cost me£25.40and also I want my refund for £184.64 eBay must pay me all the Me all the money I paid to sending back the items to the seller okay eBay I am waiting for your help with this matter okay.I be witing eBay by tomorrow morning check my f all the money is they should be in my account It is £25.40 and also £184.64.

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Fran Tadajewski

Jul 5, 2023
0

I have been using Crest Whitening 3D toothpaste for years, the last few large tubes of paste that I have been using has been filled with more air than paste, very disappointing. Since this is the case I will have no alternative but to change toothpaste since a large tube would last for approximately 1 to 2 months; using/brushing my teeth 2x - 3x a day, very sad.

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mark schwartz

May 29, 2023
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i got a tube of toothpaste from crest and the cap does not come off i like to know if there is something that can be done

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Debra Dorzok

Apr 16, 2023
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I have always bought Crest products but it will end now as I have read that Crest has gone woke. I am very disappointed in your loyalties against this great country that made you where you are today.

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James Pantaleno

Mar 25, 2023
0

Your teeth whitening strips have changed. They used to be easy to keep on come but now fall off almost immediately.

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Sandy Weber

Mar 25, 2023
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I bought the white strips and the bottom fell off each time I tried to use it.

Also it didn't whiten the teeth. I've previously used it with good success. This time it never worked and I've used Crest products for years. I called and sent in pictures 5 times being sent from department to department with no success.

no such luck with the others. All I want is a refund. Based on the consumer contacts I'm disappointed in Crest and will definitely let my friends know about this.

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Denise Howland

Mar 23, 2023
0

I had been going to Crest for several years now with my ESA. No one had ever told me I could not bring her in the store. Yet on March 22, 2023 I was stopped at the door and told I was not allowed to bring her in their store.

Then I was questioned as to why I needed an ESA. I told this man that Fedreal Law states they are not allowed to ask these kind of health questions of people. I was then told they did not want me to come in with my ESA! Rudely.

I asked if this was something new because I had been shopping here for years. I was told no it was not new. So I am asking why am I not allowed to bring my ESA into your store on Douglas street in Midwest City Oklahoma?

I do not have any problems taking her into Walmart, Winco, Aldi, Hobby Lobby or any other places. She is very well trained…

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Mary K Jarrett

Feb 3, 2023
0

I purchased your Gum Detoxify toothpaste in a 4 pack from our local Sam's. On of the tube split open at the seam. I had to scoop out the toothpaste and put it in another container. I didn't know if anyone else had this happen.

Is there something you can do for me? Thank you for you attention to this matter.

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Amy Hutchinson

Feb 3, 2023
0

I bought this toothpaste on 1/31/2023 and opened 2/1/2023 to use it. And after I used it once I noticed that it was open on the end. My husband and I both used it. I’ve been using Crest since I was a kid.

And I’m currently 41 and have never had this problem before now. I’m worried about the safety of this product for me and my husband. Lot # 90216631.

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SIR ZEAITER

Nov 22, 2022
0

The vivid crest whitening strips didn’t work disappointed that I couldn’t get a different product that’s maybe better I wasn’t necessarily calling for a product refund and I made that clear to the rep but they didn’t care. You are out of your money and if you don’t use them from the time they come and see results immediately return immediately unfortunately I gave it time to work.

It didn’t and now also out my money. Thanks crest.

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Michelle Munoz

Nov 4, 2022
0

I purchased a family pack of Crest toothpaste and the toothpaste was very watery when I tried to use it. How would I get a replacement for the two tubes? I am a dedicated crest buyer; this is my first bad experience. Thank you

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Noel Sisk

Oct 24, 2022
0

We have been using Crest toothpaste for a number of years. 8oz tube of Radiant Mint and it seems to have more air in it than toothpaste. So I think you need to check into this in your manufacturing process and see if there needs to be some adjustments in filling your toothpaste tubes.

Thank you, Noel Sisk, Huntsville, Al

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Dylan Gruber

Aug 6, 2022
0

Hello I bought your whitening strips, The level 8 ones at my local CVS. They just came apperantly and we're very far from the date I should not use them by. I was excited and ready to use them. My teeth starting we're not very yellow at all, a little bit but kind of white, not shiny though and not very white like other people I see.

When using them I saw NO difference what so ever. After using them for 10 days I did not see any difference and was using them exactly as the box said, I even watched youtube tutorials to see if I was doing something wrong.

The only thing I got were white splotches that barely have gone away after a week and no difference. I wasted 50 dollars, which I do not have because I am not rich I just wanted to whiten my teeth.

Is there anything you can do to help me…

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Kim Marples

Jul 25, 2022
0

I have an order from 13th July 22 to which I have had no product as yet. I have sent other emails to no avail. Not a very good service although I do keep getting emails telling me how to use the strips, which would be nice if I had them.

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Lynne

Jun 19, 2022
0

I buy your $ 50 plus #8 white strips .. I’m tired of always getting empty strips and the ones that don’t come off the plastic strips. It’s a lot of money for the product .. if I’m going to pay it ..

I hope to get all the strips that it says I get .. hopefully you can resolve my issue.. I have been a 10 year or longer customer and it’s very disappointing.. I want to get what the package says I get ..

Waste of my money .

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Julie Hutchinson

Jun 6, 2022
0

Hi … I only use crest toothpaste, but may now change due to my recent findings: each tube of paste I buy, there is a noted air pocket, the tubes are not filled as they were in the past. I understand in these times everything has downsized their products but it just feels wrong. Thanks, Julie Hutchinson

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Amanda Clizbe

May 5, 2022
0

I found a shard of glass in my toothpaste. My daughter almost swallowed it. I was petrified. I'm so scared about what is going to happen the next time I brush my teeth. This is unacceptable. Attached is a picture of my young daughter holding the shard

I'd like a refund among other things.

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Gina

May 2, 2022
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I purchased crest whitening toothpaste used it for the first time and my lip turned black.

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Linda

Feb 18, 2022
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I lost nearly all taste sensation after using Crest pro health toothpaste, how do I recover from that? It’s been weeks, since I stopped using it.

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Sharon vicknair

Jan 20, 2022
0

I love crest toothpaste my complaints not about the toothpaste several years ago we bought crest and it had a flip top lid I still have that lid because I can’t find another one for toothpaste don’t have it anymore I’ve even bought that nasty Colgate because they had flip-flops and it wouldn’t fit I would love to see the fliptop back on the toothpaste and prayed mom’s gonna break if I know of the news in about 10 years now

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Labh kaur

Jan 15, 2022
0

Hi, My name is Labh kaur. Last time i buy crest 3D stripes pack for whitening teeth but I didn’t find the results even i remember the amount will full refund in prepaid visa. when i used i feel pain in my teeth.

If you need further instructions please let me know. Thank you Regards Labh

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Bill Birt

Nov 8, 2021
0

I bought a 2 pack of crest soda and peroxide tooth paste and hurts my gums. I like total crest toothpaste. Please refund me 4.00 dollars.

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Laura Pierce

Oct 26, 2019
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I cannot believe you continue to air that gross commercial of child puking. It was detested and thought was relieved it was gone last halloween. For the families that have kids with sensitive stomachs .. AND adults! STOP IT! It is not a good sell for your company.. BOYCOTT....

remove this gross ass commercial!! It ruins the fun of the holiday!!! Get a CLUE ALREADY!

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Sherry hammond

Jun 28, 2019
0

I have used Crest all my life. I'll soon be 56. No complaints till now. I bought a tube of Crest cavity cool mint jell. It is bubble gum for kids that's in a big tube of toothpaste. My husband doesn't even like it.

Letting u know someone messed up. Thanks sherry Hammond From Galax va. Bought it at Walmart in galax va

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Tressa Derkos

Jun 2, 2019
0

I have been using your cinnamon toothpaste and after about a week and a half of my tongue hurting horribly i went to the doctor. I figured out the only thing different was using your toothpaste. I researched online about the toothpaste and there are alot of reviews complaining of the same pain.

I hope that there is something you can do for me to resolve this issue. I have spent money going to the doctor because of your toothpaste. I would be glad to show you the other reviews of the exact same symptoms that i have.

I am willing to reach out to my lawyer and resolve this issue if needed. Thank you.

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Sarah Helge

Apr 14, 2019
0

How bout a minus 25?? Crest with Baking Soda and Peroxide is beyond horrible. Though I am diligent about trying to wash off any remaining toothpaste from mouth and lips, I taste horrible peroxide and baking soda ALL DAY AND NIGHT.

It makes me feel as if I'm eating something poisonous. I would like my money back, but I do not have a receipt. I never dreamed a Crest toothpaste would be this awful!

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Edith Julian

Apr 12, 2019
0

I used the duo products twice a day until I had finished both tubes. Then I developed dry mouth, inside and out and its continued since March, 2019. My lips and skin around the outside of my mouth stay chapped and scaly night and day.

This has never happened until I used these products. I feel the ingredients in one of the other have caused this. I have seen a dermatologist for this problem and received medication but the problem persists.

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Danielle

May 16, 2016
0

I buy the 3D whitening all the time and love the product and have bought crest for years. 7 oz and at the same price. 7 oz now or change back? Thanks!