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Dashlane

2.5
4 complaints

Address

73 Spring Street, Suite 604, New York, NY

Complaints

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Jim

Aug 4, 2019
0

Worthless. Try to contact this company when you need and cannot get access to your accounts. Nothing works. Junk.

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ROBERT E. MCKEE III

Nov 17, 2017
0

My Dashlane subscription worked fine for quite awhile until either Microsoft or Firefox did an update. Half of the sites work OK,but there are others that I cannot get to work again. Dashlane for all intents and purposes does not have adequate customer support. There is no email.

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Page Graham

Oct 1, 2017
0

I want a refund. My lap top died You just charged me for and I am using a friends lap top.It is inpossible to to get to any help on web site. Refund please Page Graham pgnoc@aol.com

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Lyn Dickinson

Sep 5, 2017
0

I have been using Dashlane for a couple of years without any problems and recently they made upgrades to the software and now it doesn't work properly. It doesn't auto-fill websites. I have complained to them numerous times without a resolution.

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Michael H Weller

Nov 17, 2016
0

I wanted one year of Dashlane.

However, they charged me for five years. I am trying to contact them by phone but they do not have a customer support number. This is unacceptable in this day and age.

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Donald Kotowski

Nov 14, 2015
0

My computer crashed. I had to go to factory reset. I reinstalled Dashlane. I entered the Master Password. Dashlane required I ALSO enter a security code which they sent to my email. HELLO! My email is protected by a Dashlane password which I cannot access Why?

Dashlane will not permit me to login even though I have my master password!! An SOS was sent to Dashlane. Alas. Dashlane responds in their own good time,IF AT ALL!. Thus far, I have been waiting in excess of 36 hours.

" In this instance, I AM holding my breath. I need to resolve this issue, contact customer service, or can all my work and go another direction.