Del Taco

Our order was made wrong when we asked if they could remake it the food was THROWN at us and other employee was acting very aggressively (to say the least). I am a military veteran and my adult son has cancer and this is how we were treated!

Manager would do nothing to assist us! HORRIBLE RESTAURANT in Colorado Springs

I went to our local Del Taco today, I went inside to order because I thought it would be more accurate and quicker. I waited over 30 minutes to receive our food. I ordered 2 double del burgers with just ketchup and cheese, they ended up having everything on them and we didn’t even get to eat them.

The employee that was working in the kitchen was using foul language and insanely slow at getting food out. There were only 3 employees & the drive thru was long. I’m upset for waiting so long to receive our food & then get down the road to find what we ordered wasn’t even correct.

This was the worst experience and I was extremely disappointed in the service especially for the price I paid for our entire order.

I live in Chandler Arizona & tonight at 11:00pm I went to the Del Taco on Ray Road east of Dobson. I ordered 2 Tamales with red sauce on both no green sauce. The young kid told me he couldn’t do that it was company policy.

I told him it was not because another Del Taco did it for me recently, he kept saying sorry I can’t do it! I asked for a manager & he said there was no manager there it was himself & the cook!

Also I wait 10 minutes at the drive through which is crazy. It seemed like he would take a order from 1 car & fill their order then when they drove off they would take the next order. I had 3 cars in front of me & that was the case with every car!

I am 76 years old & I have worked a ton of different jobs & apparently this kid does not know what customer service is. I even told…

I went to your West Jordan Utah location on redwood road and was using of coupon that you guys are offering on your website for two del tacos and the manager Angelica would not adhere to the offer and belittled me made me feel so disrespected and accused me of copying the coupons to my phone when I was actually on the del Taco website and she clearly seen that those coupons were on your website and

that is an offer that you guys are offering right now if you sign up to your mobile app that you receive two free del tacos she disrespected me she started speaking to coworkers in Spanish thinking that I wouldn't understand but I am half Hispanic and heard her belittling me and making me feel like I wasn't good enough because I was using a coupon and on top of it embarrassed me in front of her…

Went thru drive thru and spent 45 minutes in line with 2 cars ahead of me then another 20 minutes with one car ahead. I don't know what kind of people you hire but it was the LONGEST WAIT TIME FOR JUST 2 CARS .

I will never come back to this del taco ever again. Oh yeah and I used a quarter tank gas just sitting ideling in line. That person sounded loaded. And everyone in line is pissed. I'm irate rite now. My food better not be cold I'll hit the roof. Sickening

I'm dissatisfied with the lack of taking orders and the fact I had them tell me what I ordered and they still mess up on my order. I think you should teach your employees how to understand how to make sure they complete a order correctly. I'm making this complaint because it keeps on happening at this location 2963 S 5600 W, West Valley City, UT 84128

2531 E. Craig Rd. I have been a loyal customer of this location for over 10 years. Five days ago I had driven up to the drive through at 7:40 the store was still closed. The sigh says drive through opens at 7:00.

I had seen your employee with the red hair walking up. I had asked her why the store is not open for business. She answered me with a attitude saying it is not her fault for being late. So I went along with my own business and went to work.

Today October 29th I had came back to order my two egg and cheese burritos . No one had answered me at the drive through.

Finally the girl with the red hair with a attitude had told me to give her time so she could take my order. So I had given her my order and she asked me if I will like some hot sauce I had said yes.

I had driven away…

You have got to be one of the worst fast food places in the country to work for. The turnover in the Greeley Colorado store is outrageous! You have total walkouts of the entire crew and I've seen it happen twice.

I never know what to expect when I go in there. Most of the time the lobby is closed due to no employees. The other day I went in there and they had the lobby and drive up open with two employees. No wonder people quit.

I have no idea what you're paying or expect of your employees but it isn't working! Get your act together Del Taco corporation! Your food and prices are good, the way you treat your employees is awful! It won't be long before you shut your Greeley location down due to NO employees that will put up with your company. Mark

I ordered from your restaurant at 12am, my food was supposed to be delivered at 1232. Well it is now 1:20 and my order has been canceled twice and re ordered twice and again canceled. The door dashers I spoke too which was about 3 of them said your restaurant wouldn't reissue my order for them to bring it to me and that someone else picked up my order.

This is my first experience with doordash or del taco and I am appualed.

Today (Friday) 10/14/2022 4:32 PM I went to Del Taco Walnut location Del Taco #226 Store #909-468-1844, My order number is #33, When I enter this store, Usually a guy is very good and will greeting customer and do things very efficiency. Today is a girl , and I visit this store often.

(this store only me and that 2 customers sit on the table), This girl did not tell me she will right with me , So I know I should wait, This girl just keep talking and laugh with other colleague and ignore me, I stand in front desk one minutes and finally I asked her, Is any one here?

Then she reply me , I will be with you shortly. After she make taco , I order #10 Epic Combo taco only, she touch the register and I pay for it, She back to work do my #10 Epic combo Taco without wash her hands and not even…

I ordered 2 Del Taco double bacon cheeseburgers no cheese, And it got no bacon.I walked to the store, so I don't really want to have to go back with 2 cold burgers. I think I'll just avoid the restaurant altogether. I get that Del Taco emphasizes speed through the drive-through, But to make a customer wait while they deal with the drive-through customers and then get the order wrong: Not a good thing.

Ordered food online went to pick it up, they said system just came up there just got the order and that grill was also down for cleaning so no burgers grub my order could be done. No substitute they said so I had to cancel the whole order escucho the app doesn’t allow you to do after placing and paying for it. Want my money back.

There’s the order and my bank account showing being paid

bad management, stole my money at Gardena location! manager Andrea location number of Del Taco was 385 cashier shorted me $$10.00!

Purchased gift certificates on line. 100 purchase with a 100 card and bonus 25 card. The bonus card has expired and I've tried 20 plus emails to that dept to make right. Hasn't happened. Always had a physical card before, this was different and I didn't know that.

Don't ever do their electronic. Several times it wouldn't work. In drive through. They almost dropped my phone as they had to have it to scan. Ridiculous. Asked for money to be refunded for original purchase as it had not been used.

Only 6 used of the 25 card. Multiple emails, told different dept would have to handle. Nothing. Ridiculous and according to gift card rules/ laws, they need to honor this purchase with workable means, hard card! Love my local del taco, have done many gift cards before and no problem.

I know this…

uuummmm I'm not sure if I have ever been so humilated for making sure I received what I ordered as for paying for , its my place of first choice when it comes to food ,my husband is a hamburger guy but I've always chose del Taco I don't know if I'll ever go back .. Klamath falls Oregon

Posted hours at location on Imperial and Western in LA is 8pm which to start is ridiculous! I approached the door for inside dining at (7:51pm, only to find the door locked. When I pointed to my wrist all employees indicated I should walk through the busy drive through, which I was told previously wasn't allowed.

What kind of crazy bullshit is going on? I'm guessing this is a regular occurrence at the managers whim. Stupid!

I went to Del-Taco drive through last night. All the lights were on and the open sign was on. I could see 2 people inside working. One guy and one girl…I waited at the drive through for several minutes. No one spoke to me.

Then, suddenly the lights went off. I pulled up to the window. The sign said 12 midnight was when they closed. The guy wouldn’t look at me and had his back to me. I was hungry after a long night at work but they would not even say anything to me.

This is not the first time for this location on Arapahoe road in Centennial Colotado. HORRIBLE service!!!

Worst beef taco salad I have ever eaten I ordered it regular but with NO sour cream. But theyseemed to hold almost everything else too, but the lettece. There was at least 2 big handfuls of that. Seemed like little else though.

I don't know if they were just out of everything or what. There couldn't have been more than 1 tablespoon of hamburger, "3" single Little chips (small little triangle like, tortilla chips). Absolute NO guacamole. what-so-ever. ) Oh, and there were some diced tomatoes, and some cheese.

Honestly, it tasted like a shredded up lettece salad, with no dressing, and a small little hint of meat, or hambuger meat. The 2 little plastic cups of salsa was the only thing that had ANY TASTE AT ALL. Actually, it was pretty good, and I don't usually eat the salsa but, I needed…

Employee Hope that works at store #1141 was very rude when I told her I got the wrong order as I showed her my receipt (I get the same order every day except this time my drink was changed, she insisted "No it's right! I made it myself!" I come in every day for lunch. I really love Del Taco food but I will find a new place to eat lunch do to Hopes rude encounter.

This is the second time I have been at this particular Del Taco, in Rancho Cucamonga off Vineyard and 19th St. I waited a half hour, there were young kids working just like before, clowning around, cussing, when I got home, all of my crunchy taco shells were all broken in little pieces.

I also had a order of nachos with old peppers, the cheese and chicken looked like it was just thrown on there. My son and I didn't even eat, I had to go to work and we just threw our food out.

00 thrown in the trash. The first time I went to the same Del Taco, it took forever, staff was horse playing. They purposely shut off all the lights so people think they are closed.