Discover

My name is Linda Mott I have been a Discover customer for years. I wasnt abel to get ahead paying the minimum payment because my interest was very high so I paid off over $7500. This month my statement said my min.

She kept telling me that it can't be recalculated and I kept saying that simply can't be.. She kept talking over me and offered No help. Sarah Rosenstock in Pheonix was the Discover representative I spoke with and this complaint should be put in her permanent file and remembered at her salary review.

I recently became a customer with Discover credit card, but I am having horrible with their billing department customer service. I opened a dispute after purchased super-fake bag from one seller on ebay. After provided all the documents and evidences to help and support my dispute.

However i received the notice that told me their decision was on seller favor and the credit was reapplied back to my account. I had to call them several times.

Finally they admitted that maybe some mistakes and they will continue working on my dispute. After talked to many different representatives from their billing department , few of them had extremely rude attitude, leak of knowledge of dispute progress. They DO NOT review detail of all documents before they made the decision.

I do not how to review the…

Have called for 5 months repeatedly to fix a charge that was never made. It is like a ping pong match, one of these Internet subscriber products that I did not want, did not subscribe to and all know they are a problem (Just Answer). Challenge charge to Discover and 6 months later still screwing around with it......they must have all the time in the world as I don't!

I've been a Discover customer for probably 20 years never had an issue or late payment. My wife and I both make good money so I just pay my bill and never look. well my complaint is now that I started to look at my Bills payments exc.

I noticed I have a crazy high interest rate. As both my wife and I have amazing credit I got online and asked if something could be done about this or the rate looked into. I was told Discover only works with people on interest rates if they cant make their Payments.

So I thought I'd email before I go someplace else. The bank people also couldnt believe the response I got. well itll get payed of and switched to another company by next month, but thought Discover deserved an answer on why.

Sincerely unhappy long time customer.

I settled for $1,700.00 and they lied and documented $1,800.00 and because of this I can't even get a new car???? I have discover paid down to $700.00 dollars what the hell is wrong with you people.

I received the a letter that said you had put me on direct pay WITH0UT MY CONSENT. I had used a direct wire service to pay my bill once or twice. That action by me seems to have precipitated your mistake. I called immediately to cancel. No one could explain how this error occurre

I would like you to do two things.

One is a statement in a letter that I am definitely not on bill pay

I need an explanation how this happened..

I used my card for a psychic reading with a company that I received an email from. 00 per month membership. Life was very hectic at the time and I was not always looking over my statement, I made my payments.

In January when life slowed a bit I noticed the charge on my statement. I called Discover who told me who it was and that this is a reoccurring charge. I never signed up for anything, received any notification for any membership.

I called the company who refused to refund my money under fraudulent charges. I filed a complaint with Discover. They reversed all 10 charges temporally. I filed a complaint with the FL BBB who already has several complaints for the same company.

The company ASKNOW refunded 4 of the 10 charges - per their statement I was too stupid to look at my bill.…

Today I was talking to a superv Mary K who I hung the phone up on and then started to cry for a moment bc she made me so mad which is not me. All I wanted was a explanation of my statement which she made it worst. I want someone to call me 8597454396 a HIGHER UP please! I am upset bc I do not believe my statement should be as is, it was not explained to me that the old balance would be calculated with the new balance and the payments does not justify dividing it so I could see my balances on both going down not one going up higher. I will wait for a period of time then I will contact the Federal Agency and the Attorney General to look into this matter. Mary K should not have talked to me as she did. Thank you.

vMary K

Called Discover 1-800 number and nobody answered. Did some research online and found some additional contact numbers I thought I would list here for those outside the country. I was traveling aboard in Spain at the time and my card was declined due to suspected fraud.

The international number for support I ended up finding on a third party site was 1-801-902-3100 (both English and Español). They actually said that the payment was overdue and it was not fraud. I had to FedEx overnight payments to Discover Financial Services at a P.O. Box in Carol Stream, Illinois. It worked!