Mary Terrell
I purchased a 2014 ford Taurus march 18. On March 21st I took it to pep boys to get diagnosed it was then recommended to transmission shop I took it there the same day my payment was due April 4th I paid that.
As of today april 10 I still don’t have this vehicle it is still in the shop. I have spent over $1500 since then just on rentals and the shop has not started any repairs stating they are waiting on silver rock and drive time.
Within the next day I will have to spend more money on a rental out of pocket and my payment is due in three weeks again and I still have not driven this car but two days.. I believe drive time knew there was a transmission problem with this vehicle and sold it anyway.
I am out of pocket so much money and have seen no since of urgency to fix the situation.. I…