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EA Games

2.0
55 complaints

Complaints

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ian walls

Nov 20, 2016
0

Can anybody tell me how the hell I can report people for cheating on battlefield 1. There doesn't seem to be a form or anywhere in the game to report people for cheating and ruining my game I'm getting fed up with it EA.

You need to do something about it on Monte grappa they sit and surround the church so soon as you come out you get killed same as the forest. As soon as your dead they are waiting for you to rejoin and in streets its all the same again it took me 12 attempts to rejoin.

I'm really getting fed up and wished I never brought it for the family to play me and my daughter and son play it and we are all fed up so please can you tell me how to report people please

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Ntokozo Mazibuko

Nov 9, 2016
0

Why hello Ea Sports fifa group, I'm Ntokozo Mazibuko, I'm from South Africa and I'm a huge Fifa fan, and I love all the things you've done on the Fifa games, like the graphics and players, but I here by write this note, not knowing wether it's a complaint or a solution.

I've played a lot of Fifa games in my life, excluding Fifa street, but mainly Fifa 06,07,08,09,10,12,14,15, but don't mind the old Fifa games like Fifa 10 and downwards, cause I understand that the game was like 2D, but now the game is more realistic and enjoyable, and I'm taking about Fifa 16 for ps4, now that's boss, but I feel like the game needs some more entertainment and competition, more on the career side, mainly the manager career, don't get me wrong your manager careers a good, but the only thing is that they…

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ian walls

Oct 30, 2016
0

Why did EA games spoilt a another game like battlefield 1. It has cost me over £100 to play and enjoy with my friends at to what cost there are cheats to ruin the whole experience. I emptied a whole machine gun into a player and he just stood there and shot me.

And why is there players lower than me and have unlocked everything? I am very disappointed with the cheaters and the cheats I thought customer support would have done something about it.

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ian walls

Oct 24, 2016
0

Why is it that in EA Sports, FIFA 2017 that absolutely nothing has been done about the amount of fouls the opposing teams get away with:

1. Hand balls to stop you scoring 2. Being one on one and fouled in the penalty area by the keeper and you get a penalty but they never receive a card and there still there to save the penalty 3. The amount of cards your team receive but they get away with not getting any when they foul 4. When they do a pass back the keeper picks up the ball 5. Hardly any free kicks to your team but the opposing team get one nearly every challenge 6. What has EA sports done to the free kicks — its ruined it

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Josh

Oct 18, 2016
0

I was 91 rated on FIFA now I'm 88. Please how can I contact EA sports so can I have my rating back. It's unfair to force us to worry about things like this. And when I went on Facebook they did not respond to my complaint.

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ian walls

Oct 11, 2016
0

Where do I start Star Wars Battlefront why are there so many cheaters on-line playing your game. I brought it for the whole family. But with so many cheaters its impossible to get anywhere in the game like for instance.

I have seen people with lower rank than me that have everything unlocked 2, and people that can not be killed. I watched my son play a game at the complex and there were 2 players that got over 100 kills and were not killed. The whole family get so stressed out that this game and FIFA17 have cost me a lot of money in ps4s and replacing the TVs now for FIFA 17. Why have the pass backs by the other team still being picked up and they never receive any cards and why is it when my son was plying a game he was one on one with the keeper, and the keeper fouled him and got a…

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Ben

May 2, 2016
0

Why do you insist on making the in-game mechanics (CPU-controlled DB's, specifically) so unrealistic that they border on telekinetic?

Also, how does the CPU-controlled QB always know when I'm blitzing even when it's disguised? Do you sell these psychic pills, because if so, please send me some ordering instructions. Sincerely, a pissed off customer who also thinks this company message up the whole NCAA negotiation.

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Nate

Apr 28, 2016
0

EA corporate, I have a complaint to tell you guys. Never mind 2 complaints. My first one is my lagging experience. Every time I play NHL LEGACY on HUT it lags ALL THE TIME. I need it to stop know so I don't have to keep quitting all of my games.

My other one is a question. Why am I not getting the Holiday Packs for NHL LEGACY. I don't know if its that I have a Xbox 360 and it only works for the ps. I want to know so I wont ever say this question again and ever get confused.

Please tell me back as soon as possible so I know. I'm sick of the lag to cause I paid $60 for the xbox live for a year and I don't want it expire like this. I really need to know as soon as possible.

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Franco Sichetti

Apr 26, 2016
0

I have 1 million FIFA 2016 futbol coins and then I lost them I got hacked or a glitch happened please give back my coins. I got my coins from FIFA points so please help me.

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jim key

Apr 5, 2016
0

Hey Ea, just had the absolutely worst customer service experience of my life with your help line. "Supervisor" talked over me, treated me like I was dumb, refused to give me the email address of someone higher up to voice my concerns, and was no help in repairing a damaged consumer relationship. I have spent $1287.13 to date on MUT points. I have had a constant freezing issue and have been calling since December to get an answer/resolution.

Finally provided an answer today, but have been told to basically beg Microsoft for another copy as it was their fault (turns out it wasn't, so not great advice), been told that I would be contacted by Supervisors and after 2+ weeks of no contact I again had to call. I have been refused a Supervisor every call except for today, so 4 months to speak…

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matt

Mar 5, 2016
0

I am sick of playing my EA Sports games on online dynasty and it freezing during the game. not only do i lose the time spent playing it but i have to replay it all over again! especially when it freezes in the 4th quarter!

You spend 45 minutes playing it only to have to replay it all over again! stop wasting my time! When it freezes during an offline game in dynasty it takes you right back to the spot it froze in the game. so you don't have to replay it. If it freezes with 33 seconds left in the 4th quarter you reset it and start the game again and it takes you right back to 33 seconds left in the 4th quarter and you finish where you left off.

But in online mode you have to replay the entire game over! Why can you not put in an auto save during the game so if it does freeze or you get…

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Noah

Jan 2, 2016
0

I'm so furious with madden 16 and its XP sliders.. But anyway im reframing from using curse words. It makes no sense to have XP sliders on online play rather then offline because u can make your team so OP (over powered) its retarded.

It also makes offline play so damn stupid because you can hardly upgrade your team when its offline and it limits how I would like my team in my fantasy of connected franchise. Just because of that I very much dislike your game.

Thanks for reading if you guys even do that. - Sincerely One Pissed Off EA Sports Gamer

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Brian Neill

Dec 22, 2015
0

I made a purchase of $4.99 on my PS3 in FIFA 16 and when I exited the FIFA Store there was no FIFA points in my account but a $4.99 deduction from my bank account. I'm so upset that I want to phone EA Sports with my complaint.

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jeff truett

Aug 28, 2015
0

Dont like how people can play nhl 15 on phone against people on xbox 360 or xbox one, phone is more faster and scores more. I spend good money on player cards trying to get the best team possible, but people on the phone could play with kiddie nhl ers and still win, I am irate and will not spend another dollar on hut pucks or nhl 16 until situation is corrected. people on phone should play other people on phone.

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Fred Kay

Mar 31, 2015
0

Although you could say they responded relatively fast, this is the worst customer service I have ever experienced. I email origin with details of what has happened to my FIFA account. someone has hacked in and taken most players from my british league squad. So I complain to EA with a list of players that were taken ASSUMING THEY WOULD HAVE MY ACCOUNT INFORMATION AS THEY CAN LOOK INTO MY PROFILE AS THEY OWN IT. They respond with a email that says the following:

Thank you for your patience during our investigation of your FIFA Ultimate Team account inquiry. Unfortunately, we are unable to verify any lost in-game assets and cannot grant you any compensation. We apologize for any inconvenience or disappointment this may cause

That is it. No help on what I can include to improve the case,…

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