EasyJet

I have been trying to phone Easy jet on the telephone for 10 days now about a Holiday booking, I received the Holiday confirmation which included the Atol and Booking Documents to download but I am unable to do. When I go into my account it says that the booking or name is incorrect, the booking payment was made and the funds taken out of the bank account.

I had one piece of regular cabin baggage but was told the flight overhead lockers were already full and I must give up my bag. This was completely untrue. Luggage racks practically empty on boarding. This unnecessarily delays me on disembarking.

Your ground staff did not coordinate with on plane staff - they just made this up. It is unfriendly to customers - verY irritating. I made sure to have just 1 piece of luggage so I could be quick on arrival. Ticket value not met.

Unhelpful customer care by Miss. Musti when I called the +33 485 880 261, the flight club, along with my flight club number. She was repeating over and over again the same information without offering any additional help or proposing a new solution.

I was recently flying with Easy Jet Naples-London-Naples and encountered in a serious situation that I wish to bring to the attention of Easy Jet Management. Please provide appropriate source that will insure me an answer. Thank you

my flight on Monday 29/7/2019 EZY 8905 to GIB from Gatwick not only was delayed 10 hours but landed in AGP ( malaga ) and incurred in extra taxi costs and got home by 530 am instead of 830pm as scheduled in GIB.

I would for Easyjet to compensate for the extra costs and the huge delay cuased by the airline since they failed to properly mantain both planes. the first one we stayed in the runway for 5 hrs inside the plane and on the replacement AC was innoperative and was hell to be in.

Booked a flight with Easyjet last year. When we arrived in Amsterdam the hotel internet was not operating so could not check in the night before. We made sure we were there at the counter two hours prior to our flight; and they still had given our seats away!

We were told we would receive 500 euros compensation for the inconvenience and to date have received Nothing! They have lied to us constantly and have stated we have been paid. I would like to know where the hell the money is because we didn't get it.

THESE PEOPLE SHOULD BE OUT OF BUSINESS Book with someone else when travelling to Europe!

Easyjet from Stansted to Split 14th May 2019. There was a group of several adults and many children on the flight who ran rampant and unsupervised for the entire time, including during the takeoff and landing. It was complete chaos for all passengers for two hours.

In light of the evident safety violations and presumably violation of Easyjet policy I do not understand why the flight did not return to Stansted and the offending passengers removed from the airplane (and possibly arrested). The flight was a nightmare for all concerned.

My wife was harrased even before and during taakeoff. In my opinion the police should have been called and the passengers removed.

Having been told only one cabin bag per person on arriving at airport with a cabin size bag and hand bag we paid to put cabin size bags in the hold then on boarding the plane we see other passengers with hand bag ,hold all and cabin bag . Then we see the cabin bags been taken from passengers to go in the hold free of charge . If it's free for them who ignore the rules why make them at all

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Flight Number EZY6938-EDI Saturday, 08-09-2018

We were recently on holiday in Elounda, Crete staying for eleven nights. It was a very enjoyable holiday in terms of the hotel, the amenities and the helpful hotel staff. However. our enjoyment was somewhat marred when the hotel reception passed us a letter two days before departure informing us that our transfer coach was to pick us up at 14.50 for the flight to Edinburgh scheduled to leave Heraklion airport at 21.20. Consequently we had to endure a three hour coach trip (on a journey that typically can be managed in fifty minutes to an hour total), followed by a three and a quarter hour wait at the airport and then a flight of four and a half hours before landing at Edinburgh around 00.20 on 09-09-2018, Incidentally, in addition, the flight…

My flight West jet #WS1 from Calgary Canada, Nov 29 to Gatwick was delayed 24:00 hrs due to { plane problems} I arrive in Gatwick Nov 30 at 9:50 AM, My reservation with easy jet, was 13:00 pm to CPH had expired due to the delay in Calgary with West Jet. Your agent made me purchase round trip when I only needed a one way as I had a return ticket.

With a little good will from your agent there was lots of room in the plane but still had to pay round trip. I had little choice but to purchase the ticket as I had people waiting for me in CPH.

I feel I was treated unfairly and should be reimbursed the price of the second ticket. I enjoyed the flight and all the attendances on the plane, however the male agent was not very helpful wouldn't even give me the receipt for my credit card payment and…

l was booked into a flight EZY2403, departing 19.35 from Bristol to Malaga, which was cancelled due to the French air traffic strike. Having explained that l needed to return to Malaga as soon as possible, as l had left my disabled husband for 2 nights only, l was booked into what l was told was the first flight to Malaga with available seat. From LUTON the next day at 08.40. Would l be prepared to take it. Having accepted the booking, l was told that l would have to go to the check-in at Luton to collect my boarding pass as they were not able to give me one in Bristol!

l then waited 3 hours to be collected by taxi, and driven to Luton .with 3 other passengers, having been told by customer service person that though an hotel had not been reserved for us, it would be done, and our taxi…

In October 2015 we had our EasyJet flight cancelled coming back from corfu to Manchester for 16 hours due to engine failure. We was told we are entitled to compensation, after many phone calls to easy jet they are still fobbing us off saying that it's still going through the process,we know that's absolute rubbish because the couple we went with already got theirs over 2 months ago.

And for the customer service, absolutely appalling, we have sent over 20 emails to them and not once have they been replied to us. We are now in march 2016 on the 13th without hearing back from EasyJet corporate.