ESPN logo

ESPN

2.0
645 complaints

Address

The Walt Disney Company, Bristol, CT, 06010

ESPN customers are primarily frustrated with announcer quality, citing excessive talking, bias, and failure to focus on game action. Technical issues including wrong channel information, app problems, and poor camera work are widespread. A significant portion of complaints involve politics being injected into sports coverage and inappropriate gender-related commentary.

Common Issues

38% (154)
announcerscommentatorstalking
12% (48)
political viewspoliticssports not politics
22% (89)
channel wrongappcoverage
16% (65)
talking whole timenot calling gamerambling
12% (48)
women announcersladybimbo

Complaints

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Mark Terrance

Nov 4, 2025
5

I cannot believe ESPN took themselves off YouTube TV. I know they are a legacy media company and holding on to what little power they have left, but Amazon, YouTube, Netflix, is the future. It's just so frustrating because I know YouTube isn't the problem, I've been a loyal customer for years. ESPN is the problem!

Just another reason to avoid paying for anything ESPN, ABC, or Disney ever again.

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Mike Menges

Apr 5, 2025
1

The announcing in your coverage of the South Carolina-Texas women's Final Four semifinal game is obviously very pro-South Carolina. But I guess I shouldn't be surprised that the New York Yankee homer network would show favoritism. Just wanted yall to know that many folks in the middle of the country do not appreciate or support your on bias.

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Joe blow

Jan 23, 2024
0

Who in the fuck said we wanted to watch dull, boring ass tennis when highlights and sports writers are talking about the playoffs over the weekend?! Why are you people so out of touch with the American viewers?! It’s like when the NFL allowed Peacock to “stream” their game!

What the fuck are you suits THINKING?!

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Lisa B

Oct 28, 2023
0

Please, please do not have two women commentate a basketball game. The Celtics- Heat game tonight is almost unwatchable. Two women doing one game is just too much!

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Gordon

Oct 21, 2023
0

Do any of ESPN's decision-makers ever watch broadcasts of college or pro football games? Who cares about crowd noise if it drowns out the announcers? It is so frustrating to think that the incessant noise of the fans is more important than the coverage.

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Tony

Oct 9, 2023
0

Love your show .but for 45 minutes get up all it dose is talk about the jets for 45 minutes and what about others sports or talk about other teams not for 45 minutes all about the jets don't hate but fox show talks about the same thing for l Iike 5 minutes and move on with the show .thank you Tony

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jacques soiret

Oct 7, 2023
0

Where did you come up with the idea that fans want to see the announcers in a split screen ? Nobody wants to lose half the screen so they can listen to the mindless yakititi-yak of 3 ego maniacs.....want to see the game in full screen--I didn't get an 80" TV so I could watch football on a 45" TV because of split screen.......stop this nonsense...absolutely stupid and not wanted by the fans...I won't be watching again until you do

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Patricia Walker

Oct 7, 2023
0

The Texas/OU game on 10/7/2023 is being broadcast with a split screen showing the game and two sets of commentators. This type of broadcasting is very annoying. Just show the game!

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Harry N Goodman

Oct 4, 2023
0

I am absolutely disgusted with the addition of Pat McAfee to College Game day. He is loud, abrasive, and arrogant and tries to upstage the other commentators. You too a program which was outstanding a destroyed the continuity of a previous fine tuned machine.

I no longer watch C G D because of McAfee. Terrible decision! Harry Goodman

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Teresa

Oct 3, 2023
0

Joe Buck & Troy Aikman are the worst MNF announcers ever. I have to mute to watch it.

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Gregory reiserjr

Oct 2, 2023
0

Wanting to double charge me for a subscription i have already....this is not the first time that it happened...couldn't stream nfl prime time which is exclusively for espn plus...even though I already have an espn plus subscription

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Alan Donaldson

Sep 26, 2023
0

I couldn’t be more disappointed with your newest analyst (the guy on the Bengals - Rams game). So much absolutely useless information and yakking comments. I turn the volume off. Who needs it? Please, please get someone else, someone good.

I’m a big fan — ESPN and NFL but this is a new low.

Alan Donald

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John McCormick

Sep 25, 2023
0

The bias against the Tampa Bay Buccaneers was disgusting. Constant praise of the Eagles and how they are so good and bucs are not ruined my watching of the game. My favorite was when Mr Buck said the Eagles were perfect and the bucs stopped them defensively.

Every time the eagles made a play, they went overboard. When the bucs made a play it was “oh well” .

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Jeff Steinwart

Sep 19, 2023
0

Bald African American female anchor. WTF is going on in your heads that would make you think that people want to watch sports news & the anchor is a black bald women!! Maybe if you are lesbian who watches WNBA, but 99% who don’t should not have to be subject to this… get her off the air now.

Nobody wants to see someone so disgusting looking! Get your head out of your asses & bring back the way it was 10 years ago…

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David Richey

Sep 19, 2023
0

I hate the split screen NFL games tonight. Play the single game on each channel. If I wanted to see the other game I can switch back and forth on channels

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Barry Dixon

Sep 14, 2023
0

Terrible decision to let David Pollack go and then put Pat MaAfee on. McAfee is a bully and a horrible on-air representative of sports.

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Casey Snider

Sep 14, 2023
0

One of the worst customer service experiences I have ever had !!! The CSR was extremely rude, and pushed my issue off on my bank, then on Hulu. After asking for a supervisor over 5 times, CSR Joshua (no ID or number) said that the supervisor is the one that gave him the advise to give me then refused a supervisor and said if I request one again, he would have to drop the call !

69 per month since Dec, 2021 when I signed a contract with Hulu that includes ESPN plus! Hulu has been deducting the correct amount for the bundle that I signed up for . The CSR originally agreed and said I had two accounts that I was being charged for .

This has been a horrible customer service experience! And the boy sounds like he’s in a basement and just woke up !

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Herb Hesseltin

Sep 12, 2023
0

Get rid of peyton and eli show, it ruins MNF! They are a total distraction from football.

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Bill

Sep 10, 2023
0

The televised game between UT and ALABAMA football on Saturday was just awful with 3 telecasters on a split screen talking and acting like they were the main show throughout the entire game. We watch ESPN 2 for sports not to listen to to blowhards who think they’re the stars. Come on….PLEASE!!!!!!!!

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Bo Vaughn

Sep 10, 2023
0

whoever espn had on the alabama/texas broadcast towards the end of the game should not have been on there, let the regular broadcasters speak and keep the game fullscreen.

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J stone

Sep 10, 2023
0

Please get the announcers off the screen during play time. You can't hear the referee decisions for the announcers. Plus, we are here to watch the game not to watch the announcers display their egos. TY

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Virginia Hornsby

Sep 10, 2023
0

Watching Alabama vs. Texas game on September 9, 2023 and not impressed with the coverage.

First, the language being used is not necessary and concerning for the young people watching. The interviews conducted were of no interest and the discussions with others on the otherside of the field was very distracting from the game, which is what I (and others) were trying to watch.

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Ralph Eckley

Sep 10, 2023
0

The new guy on Game Day and tonight on the sidelines of the Alabama/Texas game is worthless as a commentator. I am not an Alabama nor Texas fan, but definitely not a fan of that guy.

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Teresa Christian

Sep 10, 2023
0

The drunks on the sideline commentating on the Alabama/ Texas game is annoying Having the slpit screen between them & the game sucks I wanted to watch a full screen with professional commentators. You made this into a zoo

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Priscilla R Dearmond

Sep 10, 2023
0

CAN'T GET A HUMAN BEING ON THE PHONE. CAN'T EMAIL, CAN'T CHAT WITH ANYONE. WHAT THE HELL?

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Deron Cameron

Sep 10, 2023
0

Too many damn TV timeouts.

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Trina D

Sep 9, 2023
0

Please do not use Chris Everet for a tennis commentator any more!! Or at least tell her to STOP talking so much and being such a know-it-all!! It’s so annoying and distractive throughout a match.

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Robert Smith

Sep 9, 2023
0

College game day has become unwatchable with the addition of Pat Macafee. My household will never watch it again

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Stephen Brown

Sep 8, 2023
0

College Gameday is a complete and utter disaster with Pat McAfee taking David Pollack’s place on set. Nobody want to see a grown man’s chest hair in a tank top. There used to be some balance with previous players Desmond and Kirk from the Big10 and David from the SEC.

Now you don’t have anyone on set that played for the best conference in the country, Stoopid!!!

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Paul Weaver

Sep 6, 2023
0

ESPN has done it again…another terrible show, that is. “Unsportsmanlike” is on the air and, omg, it’s absolutely horrible! ESPN, in its effort to be PC compliant, has once again ignored excellence. These 3 hosts have no chemistry, no original thought, and no information.

This show is just hot air. Typical of ESPN, it’s style over substance. Which explains why the ESPN audience and numbers are plummeting.

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Paul Barnes

Sep 6, 2023
0

You are going to have Dan Mullen call the Egg Bowl? The former Mississippi State coach most responsible for how toxic this rivalry has become? Have you lost your GD minds? What idiot making way too much money had this brain fart?

This is a moronic decision, and you just alienated half the audience that genuinely cares about the game. Screw you. Seriously.

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Jeff Lifshen

Sep 3, 2023
0

COLLEGE GAME DAY is now the WORST program offered by ESPN by far (including all of Stephen A. Smith's work) and everyone associated with it should be re-purposed. Have some respect for Lee Corso's family and reputation and please get him off the air.

He's had far too many mini-strokes and his demented speech, while "presidential" at present, is just sad to watch. Any producer who has kept him on the air should be fired immediately. It's cruel to him and his family and serves absolutely no entertainment purpose (besides watching a demented man put on a mascot head to cheering after 3 hours of garbled speech and sad viewing).

Furthermore, the fans in the background never previously had JESUS as the #1 visible sign amongst them. This has become a semi-political rally and pathetic…

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Darrell Goble

Sep 2, 2023
0

Remove bottom line ticker

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Ed Nieman

Sep 2, 2023
0

I’m canceling espn+ until you turn spectrum back on. Don’t give this bullshit that it’s spectrum fault! Your brand has sucked for several years now and getting worse by the day!

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Jonathan Mullins

Sep 1, 2023
0

Just a little preface l live in northern Kentucky and Spectrum is my internet provider, so I Am obviously not happy with ESPN. why can’t you just do sports. You will not force people to purchase more channels just to get your channels.

People already spend way to much money on tv. I’m sure if you keep pushing you can go the way of bud light how will your shareholders like that.

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William Fleetwood

Sep 1, 2023
0

I have been trying to reach the ESPN customer service department all day without success. Nobody will answer the phone. I purchased this morning ESPN+ this morning with confirmation sand still do not have ESPN+ !!! What the heck is going on ??? What

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Wayne Stanley

Sep 1, 2023
0

So I pay for cable then I also pay for espen- yet because the rich people cannot get along without greed ruling the day. I cannot watch a game on cable or espen+. Get y'all sh/t together or maybe bud light ?!?!

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John Falkenberg

Aug 27, 2023
0

I don’t like your channel, trying to watch gaints game and you have 3 people talking and I can’t hear the game or announcer.

Good by no longer a customer

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Peter

Aug 23, 2023
0

My complaint is Stephen Smith. I’m tired of looking at his Sourpuss Face. I have enough crabby people in my life. I don’t appreciate the fact, he appears on a political tv network either. Why doesn’t he stick to sports.

Do I really want my sports announcer talking about politics? The answer is no! He’s not doing ESPN any favors. Why does he bring up the “race” card. Please lay him OFF, or put him on a midnight radio show instead

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John Pons

Aug 18, 2023
0

Worse customer service. When a ESPN+ game comes on nothing works. Right now NFL is on. I have missed first half waiting on ESPN customer support. I paid for 1 year and yet to view anything for my money

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Drake Waldron

Aug 16, 2023
0

My favorite show is Pardon the Interruption. I dvr it. I can’t believe you are considering canceling the show. I have no interest in Around the Horn. I find that show to be a boring repetitious exercise in debate.

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Delores Creech

Aug 14, 2023
0

We want to watch a ball game with announcers calling the plays. We do not like the side chatter from former players. It is annoying. Please let us just enjoy the game!

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Bill Rigby

Aug 14, 2023
0

The Sunday night broadcast of Braves- Mets was the WORST I have ever seen!! I wanted to watch baseball, not listen to useless drivel.

Also 20-25% of my screen was devoted to your talking heads. Bad scene on all fronts. You need to do better.

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Keanan Brickhouse

Aug 13, 2023
0

Nothing about Espn is good. The fight went off last night, I stayed on hold 1,5 hours never talk to anyone. Emailed and they say they don't check it. No online help. Today i cant watch any llws softball games even though they claim its on espn plus on ads.

Ive talked to 4 people.

First hung up while i was on hold over 30 mins. 2nd hung up on purpose because she can't type my email right. 3rd tried but said I cant watch them on espn plus when i have all week until now and the ads say you can.

If I could give them -5 stars I would. After hours of drawing with it I'm not better of than ib was before i started. I hope someone reads this and tries to contact me and fix it. But I doubt it from what I've seen so far!

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Daniel Robinson

Aug 11, 2023
0

Please get the women’s sports recap on another show… for women.

The sports aren’t even close to the quality and as men’s. We all know it’s just a fashion show for them anyways. Women playing with makeup, jewelry, fake eye lashes… give me a break!

And the little spinner hosts… please go back to men who know what they are talking about.

I stopped watching your show because I have to deal with some pink haired, boobs out, sarcastic girl try to talk about sports. Im watching your competitors stuff.

Get it together… stop placating the women. They are all liars anyways.

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James Swigart

Aug 4, 2023
0

Yesterday, August 2, 2023, functionality in the ESPN app wasn’t available that I use just about daily. The problem persisted for at least 8 hours and I turned my phone off and on, deleted and reinstalled the app, and tried it with and without WiFi.

I called ESPN customer service and the person I spoke with said the problem was caused because at 8 am on August 2 ESPN stopped supporting iOS 15 and I needed iOS 16. My phone doesn’t support iOS 16. I thanked him and was resigned to having lost access.

Today, August 3, the functionality was back all day. The person who helped me lied to me and was too lazy to do his job properly.

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Joseph Kadich

Aug 1, 2023
0

First you fire Jeff Van Gundy.Now you fire Mark Jackson.The 2 best announcers and now you want to shove a loser coach -Doc Rivers on air.Sounds like he swallowed Drain O.The f ing idiot son of a Chicago cop who can't win shit unless it is dropped in his lap!So I won't be watching anymore.Thank god for Sports Surge!Disney eats shit!My middle finger salute to Espn!

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Andy Spiegel

Jul 29, 2023
0

I would like to know when you are going to fix the ongoing issues when it comes to soccer games through ESPN PLUS. There seems to also be some kind of issue with Bundesliga games.

Also, I’m also waiting for more Bundesliga 2 games to be shown as promised and what you have said when advertising. No excuses for these type of issues. Please fix it before the season gets underway.

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Priscilla Sullivan

Jul 24, 2023
0

I am watching the Red Sox/Mets game. Why bother broadcasting the game. There is no play by play. No one is announcing who is batting, who is pitching. Ridiculous. I will also be contacting MLB. ESPN should not be broadcasting the game.

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Antonio Davis

Jul 21, 2023
0

The Around the horn Show is the most prestigious show in America. I’ve been a watcher for over 20 years. s Bill get to answer 1st. On this show who answers the 1st ? Gets the most points. s he gets asked 1st.

On this show if you agree with ANYONE they get your points. If anyone white agrees with anyone black. The black people don’t get the points. It’s happen 3 times this week including today? Points were given based on how long you’ve been at your job.

Starting with bill of course. Other black guy been at his job longer the bill. Didn’t get the points bill got? When bill gets muted he gets mad & pouts . WOW. I have seen so many times when blacks don’t get the points whites get. It is mind blowing.

All the blacks can do is shake there head. Like what was done today. I only watch to wait…

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