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ESPN

2.0
850 complaints

Address

The Walt Disney Company, Bristol, CT, 06010

ESPN customers are primarily frustrated with announcer quality, citing excessive talking, bias, and failure to focus on game action. Technical issues including wrong channel information, app problems, and poor camera work are widespread. A significant portion of complaints involve politics being injected into sports coverage and inappropriate gender-related commentary.

Common Issues

38% (154)
announcerscommentatorstalking
12% (48)
political viewspoliticssports not politics
22% (89)
channel wrongappcoverage
16% (65)
talking whole timenot calling gamerambling
12% (48)
women announcersladybimbo

Complaints

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Gary Hunter

Oct 4, 2021
0

Chatted about purchasing ESPN+ and finding out it is not supported on our LG tv model 65UN8500AUG. Was directed to a site that costs. Not willing to pay.

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John Bard

Sep 28, 2021
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How can you have three commentators and all three of them are bias and are clearly Dallas cowboy fans! I turned off the sound to your television show and put on the radio station 94 wysp out of Philadelphia because it was making me sick to my stomach!

I don't mind listening to a commentary where they show the pros and cons of both sides! But these m************ are only saying good things about the cowboys and bad things about the eagles! Especially Brian Griese! He should never be a commentator again!

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C D

Sep 28, 2021
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9-27-21 MNF. This is the dumbest most unexciting broadcast of a football game I have ever seen. Won’t be watching MNF this season even if it is my team playing. The radio broadcast is more exciting.

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Jack Crabtree

Sep 28, 2021
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Camera coverage on Monday night football .. Cowboys vs Eagles is terrible. no idea if the ball is being handed off or QB is dropping back to pass. shouldnt be covering Monday night football with an inexperienced camera person

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Annette michael

Sep 28, 2021
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Can you have the Manning brothers not talk when there’s about to be a play made it’s fine to talk in between the plays but they talk nonstop and it’s very distracting I watched his football players it’s nice to know actually watch a football game they don’t need to keep talking during the plays

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Danny tubich

Sep 27, 2021
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Get rid of those Manning brothers. I am an avid football fan, But Monday night football has been totally destroyed for me!

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Gregory T. Gibbs

Sep 26, 2021
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I am very disappointed in the unprofessional comments made by announcers on your Collage Football final program on 9/25/21 about college football player's. Their critiques sound like a 7th grade narcissistic bully not professional commentators and will likely haunt the players in their regular school environment. Please think about how you criticize college kids.

Greg Gibbs

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Diane

Sep 19, 2021
0

Tonight I am so mad watching the Raiders and the Ravens game. Why do the Manning Brothers need to take up some of my Big Screen. That is so annoying I put a towel over that part of the TV.

They would not shut up during the entire game, so I muted the TV. I can tell you if this continues I won't be watching any games on ESPN.

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Giles Bourg

Sep 18, 2021
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I recently subscribed to ESPN+ to live stream LSU game, after visiting several sites it was suggested stream by using hardwire. After several attempts I was unsuccessful, I missed viewing the game unless I watched it on my 1/2 phone screen. One of my friends who was present who also had recently subscribed to your service, we were unable to stream his ESPN+ app on his phone hardwired.

I went to your chat after game to your chat site to seek help after three attempts with three different people to help zero, still cannot stream. These people with your chat help were extremely nice but were of zero help. It was the proverbial catch 22.

After the third attempt at help I asked that I be refunded which they could not do but they were willing to walk me through procedure with Apple. My problem…

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Doug Thornberg

Sep 14, 2021
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During football games, the commentators babble incessantly. Shut up. I want to watch a game, hear the game, not listen to bullshit. I'm dumping ESPN.

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Michael Spiegel

Sep 9, 2021
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Dan Orlovsky does not provide any meaningful content or analysis when it comes to the NFL and college football. I'm not one to write letters like this, but I'm not alone in having to change the channel and ignore anything where Dan Orlovksy is commentating.

His "hot" takes have no reason or fact behind them besides only to insight and trigger people. If this is the quality of analysis you're interested in, so be it, I won't be watching. Even your own team members, Kirk Herbstreit, have called him out for his terrible content. I'm not ignorant to the fact we live in a world where people take pleasure in this type of content. A quick, disrespectful, baseless soundbite is not what I come to ESPN for and I expect more from this company. Needless to say I'm disappointed with what seems to be…

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George Wilcox

Sep 5, 2021
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I am watching the Jackson State versus Florida A&M football game and they announced the “battle of the bands“. The two announcers talked during the entire time and you could not hear the bands playing at all. Why even announce that you were going to show the battle of the bands and then not show it and then in the middle of Florida A&M they switch to a commercial. Totally disgusting stop talking!

All they’re laughing and giggling of jaywalker and Tiffany green does no one any good except destroy the mood and the ability to listen to the battle of the bands. It was really something I was looking forward to. But the two announcers and ESPN2 Stop me from seeing it. Totally disgusting.

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Mk Bennett

Sep 4, 2021
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Watched the UM game on espn. Orlofsky the announcer is incredibly BAD! He’s much more interested in running his mouth with some truly ridiculous and ignorant comments than following the action on the field. He failed to identify who scored the last mich td because he waxing on and on about the mich qb.

The mich kicker made 3 points after and he wasn’t identified. This guy is even worst at announcing than he was as a player. Get rid of him!

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Kevin

Sep 4, 2021
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Coverage of tennis us open. Your coverage sucks!!!! Who decides which match to air. You have to have men on one channtand women on other. Without buying bs ESPN +. I can't enjoy the tournament because of horrible coverage. Kvitova vs sakkari. Really???

Should be Berritini vs Ivashka. No doubt. This sucks!!!!

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John elkin

Sep 1, 2021
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I loved watching john Smola’s and al letter until they showed their self centered selfish side by refusing to vaccinate. I guess they don’t care about the elderly and young they are going to infect and put in harms way. If I am watching tv and they come on I will be changing channels

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Sara Becker

Sep 1, 2021
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I can’t stand having to listen to Chris Fowler commentate the US Open!! his comments are uninformed & moronic. His comments interrupt the thoughtful & interesting flow of commentating between Jon McEnroe, who does a fantastic job, & Brad Gilbert, who is also fantastic.

Get Chris off the air please!!!

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William Clark

Aug 31, 2021
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I have subscribed to ESPN+ for several years for the coverage of European rugby. I now see no link to rugby on either the ESPN or ESPN+. Has ESPN dropped coverage of the sport, because if you have, then I have no further use for my subscription.

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Tony

Aug 30, 2021
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Why can’t we hear your commentators speak about D Watson if traded going to the NY Giants instead of them all saying with it seems One Voice he should go to Miami . It always seem that the Giants get a pass when it comes to criticism.

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Raymond Shigeta

Aug 28, 2021
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How come you have a FEMALE calling the UCLA vs Hawaii Football Game on Saturday 8/28/21. This is a MAN’S Game . Females should stick to the WNBA, Woman PGA Games or Female Tennis Games. This female announcer did not know anything about football and butchered the pronunciation of Polynesian players names.

I had to turn down the volume on my TV Set to see this game. What a shame for ESPN

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JOSEPH WEISER

Aug 15, 2021
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ESPN broadcast of Mid Atlantic Llws championship game continues to freeze up and lose sound throughout the entire broadcast.

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Alan j Weissberger

Aug 13, 2021
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No longer can watch ESPN or ESPN+ on ESPN app for my Toshiba-AMZN Fire TV (NOT STICK)! I cleared cache, cleared data but that did not work. Then I uninstalled, reinstalled ESPN app for Fire TV but it still doesn't play anything- non stop spinning vertical line followed by ERROR MESSAGE "Unable to Play Video"

Don't have this problem with any other Fire OS/Fire TV apps!

Also, the ESPN app deletes itself from time to time and I have to reinstall it. And I can't disable CLOSED CAPTIONS!

THIS IS DEFINITELY SOFTWARE BUGS IN YOUR APP FOR FIRE TV!

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Phil McCarthy

Aug 3, 2021
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football on now ? how about the philies baseball game !! save football for the fall, you idiots. no more espn for me

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Timothy Fernbaugh

Aug 1, 2021
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Why do you have that a******* calling the Formula 1 race? Would you please get rid of him. Thanks

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Chris Mabee

Jul 29, 2021
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Worse MLB broadcasts. Talk about everything except game we are trying to watch.. So aggravating and I speak for Many!!’

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Paul Hout

Jul 26, 2021
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Please change the annoying introduction music to programming. This so called “Country” music is ridiculous and doesn’t fit with the programming. It sounds like the same “entertainer” that bounces around in the stage grabbing his crotch with a Cowboy hat screaming “get fired up” at Keats that’s what I think he’s attempting to sing.

I turn the sound down and it change the Chanel when I hear this latest musical attempt. You’re probably not going to change it and I don’t expect a response. ” Thank you for listening

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Rich floco

Jul 21, 2021
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Keep the racist with no talent or repercussions (Nichols)

And let the talent and class go - Taylor

My gf and I. White in 30’s and disgusted by ur opinionated low class style.

Lost viewers.

Sick

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Virgil Criss

Jul 21, 2021
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STEPHEN A SMITH. He's little WHAT TO BE who has a BIG MOUTH!!!! He's rude! I can't even say he's arrogant because he talks so stupid. I had to send this because I'm trying watching First Take, 9/21.

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peter thomas

Jul 20, 2021
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ESPN Plus cuts off, drops or freezes regularly. I go to watch my baseball game and it tells me to put a code in , why?? The agent then tells me to go to my computer. I have cancer and am in a wheelchair.

I tell her that and I don't get to the computer fast enough for her so she hangs up. Then another person hands gets on long enough to tell a tech but the tech calls and he hangs up .

Do you have a problem with the handicap? I miss so much of MMA simple because your software is awful. Now let me make a suggestion. I suggest you fire a handful of your techs and get some solid programmers in there to upgrade the mess you are using.

While your at it a little training about how difficult it is for the people in wheelchairs might be in order.

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Nathan Fencl

Jul 18, 2021
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For the NBA Finals Phoenix Suns get prays and extra stories yet the Milwaukee Buck are leading the series and Milwaukee fans are more numbaus and showing more support with more fans! West coast East coast bias!!! Sports, not with favoritism or bias from the reporter or company!

Hard to watch and understand why middle America is pass by for your favorites!!!

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David Alemazkour

Jul 15, 2021
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Call center employees hang up on you when they don’t want to take a cal. Had to waste 2 hours of my day trying to cancel one of my ESPN plus accounts. They are based in India or another country that English is not their primary language.

5 calls later and finally got someone who didn’t hang up on me or put me on hold for 30 minutes and hung up on. I will be filing a compliant with the BBB and attorney general for their lack of technology and double billing account holders.

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Greg Johnson

Jul 14, 2021
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Stephen A. Smith must be fired!! There is no way forward for ESPN to maintain its integrity with Stephen A. Smith. Although horrible, Mr. Smith's are not surprising!! Of course he made those comments considering he has shown very little to no empathy for his own race.

As an African American myself, it gives me no pleasure to say Mr. Smith seems to fancy to company of Caucasians over minorities!!! STEPHEN A MUST BE FIRED IMMEDIATELY!!

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Jason

Jul 13, 2021
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Very disappointed that espn let Stephen A on the air this morning.You knew of his racial comments and done nothing about it.Very sad he should’ve never been back on this morning or ever back on with all his past racial comments.If it was anybody else espn would’ve done pulled them definitely double standards at espn.You say you don’t support racist what you really mean you don’t support a white racist but you support a black racist.

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Anthony Phillips

Jul 12, 2021
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Who is this Mslika Andrew’s? She is a terrible reporter who the player don’t seem to like. She asks stupid questions and adds stupid statements! She told Holiday, basically, he was horrible the previous game; he called her out about that!

That was stupid of her!

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Dan Matticks

Jul 12, 2021
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Your commentators treatment of Milwaukee, the Bucks and the coach, during the playoffs and finals has been horrendous. Now today, they are throwing all kinds of compliments. We are not buying it. Just shut up already. I am done with ESPN. No more for me.

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Martin Edmund Quinn

Jul 11, 2021
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I paid $97.40 for the streaming of the UFC fight on 7/10/21 and an additional $15.14 for Disney plus as your website suggested that you needed this subscription to gain access to the fight.

Nonetheless, upon attempting to gain access to the fight via your site, i was constantly in formed that an "unexpected error had occurred". That was accompanied by a sports picture and nothing else.

I respectfully request that my payments be refunded as you failed to deliver what was sold to me.

Thank you.

Martin Quinn

Email ID's: MQuinn1965@GMail.Com - EskimoTMQ1965@GMail.Com Paid against VISA Card #: 4342 5801 7569 3274

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Stephen L Beck

Jul 11, 2021
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Terrible streaming, three different ufc's lagging and freezing, won't give me refund. Absolute garbage not worth the money. Do not order UFC's from espn!!

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Keith A Peterson

Jul 10, 2021
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Kendrick Perkins recently implied that the Milwaukee Bucks are the worst and dumbest team to reach the NBA Finals. He mentioned that the Phoenix Suns had a better coach and a better GM than the Bucks. He seemed to imply that the reason for his opinion was that both the coach and the GM are black and for that reason the players could better relate and therefore are a better prepared organization.

I know there are currently hot issues with Maria and Rachel so why would you allow Kendrick or anyone to make comments where he puts an emphasis on what color a persons skin is? Adding a color in front of coach, owner, GM, athlete, announcer or any other position in life only creates divide.

We are all people and should not need to be specifically identified with a color as that should be obvious…

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Chris Abell

Jul 9, 2021
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Stephan A Smith. So tired of that idiot yelling at me on tv. I will not support your network as long as as he employed with your company

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John Kodis

Jul 9, 2021
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Your broadcast of the Spelling Bee finals was technically atrocious. Why did the feed keep cuting to another ESPN channel feed? Once or twice I can understand but it's happeed easily six or eight times already. Really annoying.

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Warren Troxel

Jul 7, 2021
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The narration of the July 7th Federer Match just refuses to allow me to watch a great Tennis Match. Who ever he is, it's his show, it appears he gets paid by the Volume of words rather than the quality of the remarks.

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Linda

Jul 4, 2021
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The bean counters have ruined Nathan's Hot Dog Eating contest this year for a number of reasons. Stretching it to an hour with the first 30 minutes being filler with way too many commercials was a total loss. You had an entire hour and you didn't even show the women's hot dog eating contest?

Plus, the ESPN announcers you used were just regular announcers. We want more of Shea, the true announcer. Not even in the second 30 minutes did you use Shea the entire time. Plus, you had transmission issues in the middle of the contest and ruined the entire buildup.

We watch this show every year, but if it's going to be like this, forget it.

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HeavenCynt7

Jun 29, 2021
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You played roger Federer match 3c4 hrs without another match showing at sametime but while coco was playing you cut her off put serena on practicing and we're missing coco playing a tight match. Why didn't you let us see coco then delay serena playing?

You are very prejudiced to giving normal channel time play. You want US !!!! TO PURCHASE tennis plus. AND WE CAN'T AFFORD IT.!!!

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John E Davoren

Jun 29, 2021
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As a result of YOUR lack of response to Jalen Rose's comments about Kevin Love "Tokenism" remarks my subscription to anything ESPN will be canceled. How embarrassing that your allowed to provide a platform to poison our children.

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Adam

Jun 29, 2021
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Jalen rose is a racist pos

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Beth Hanson

Jun 29, 2021
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The ESPN commentators for the Suns/Clippers game are so biased toward the LA Clippers. The game is being played in Phoenix, and they are giving the Suns NO credit for coming back from a 15-point deficit. Instead, all comments are how awesome the Clippers are.

If I did not have to watch it on this channel, believe me I would be watching on any other channel than ESPN.

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Pete Allison

Jun 29, 2021
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Can you PLEASE shut that Vandy whistler fan up or hit him in the head with a bat. I am from Oxford, Miss. and even I do not like him. PLEASE get him to stop, very irritating on TV. Thank you. Pete Allison Oxford, Miss.

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Julio Velasquez

Jun 25, 2021
0

Please keep reporting about sports and not about politics or about other news. If I want political news I’ll watch Newsmax.

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Mike Long

Jun 25, 2021
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#1: What the hell does George Floyd have to do with sports?? #2: Jalen Rose is a RACIST. Fire his butt!!

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Randy Taylor

Jun 25, 2021
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Jaylen rose comments were racist, we need to judge players on thier talent not thier skin color. I have the same thoughts about Kevin love and others on the team, but it has nothing to do with skin color. Jalen needs some training to help him understand that we need less division not more.

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Lori Nitta

Jun 25, 2021
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Jalen Rose said today that Kevin Love was selected as a form of "tokenism" and that we should not be afraid to have an All Black Olympics Basketball team (like we had in 2016 and every year before other than 1996?). If a white announcer said this about a black player, you would be falling all over yourselves to apologize and he'd be fired or at least sent for diversity training.

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