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ESPN

2.0
878 complaints

Address

The Walt Disney Company, Bristol, CT, 06010

ESPN customers are primarily frustrated with announcer quality, citing excessive talking, bias, and failure to focus on game action. Technical issues including wrong channel information, app problems, and poor camera work are widespread. A significant portion of complaints involve politics being injected into sports coverage and inappropriate gender-related commentary.

Common Issues

38% (154)
announcerscommentatorstalking
12% (48)
political viewspoliticssports not politics
22% (89)
channel wrongappcoverage
16% (65)
talking whole timenot calling gamerambling
12% (48)
women announcersladybimbo

Complaints

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Ron Tipton

Dec 28, 2019
0

I totally dislike the current broadcast of the LSU-Oklahoma game. I want to see the game on the full screen. I don't want the two extra boxes on the screen. And I don't like all the analysis of each play.

This is the worst experience I've ever had watching any football game. ESPN will go down in infamy for its broadcast of today's games.

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Fred mueller

Dec 24, 2019
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Why do the sports (football) announcers have to get sidetracked on others subjects than the game at hand?

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Donald G. Childress

Dec 20, 2019
0

Your announcers suits for football, specifically, look like they are tailored to be undersized for the wearer.

A suit should properly fit, not look like the wearer will tear out the shoulder, crotch or buttons rip out.

Sincerely,

Don and Dorothy

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philip foster

Dec 17, 2019
0

Monday night football is not an enjoyable experience anymore. The current announcers are technically good but both of them lack that special something that has always been part of Monday night football. I guess it all boils down to carisma, neither has "IT".

Please do a better job next year when picking your announcers. ] have been great for a long time. I think they were with Monday night football for a while. CBS has a couple great announcers ,Jack Buck and Troy Ackman.

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bill ryan

Dec 11, 2019
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Espn+ is apparently double or triple billing many customers. And it is happening to me. It is extrmely hard to get ahold of them & then you spend hours trying to correct their problems. After hours they are still doulbe billing me & no solution!

Tried to make a complaint can not. what a joke! Refused to get a supervisor, give me a corporate or legit place to report double billing. I believe ESPN+ is set up to double or triple bill and have financial reasons not to correct.

After hours told rep (think it was Jordan) he is being paid, I am not. Gave him my phone number & asked that he call me when fixed. I missed my game and spent hours trying to correct ESPN+ problems and for that I am being double billed and my account they expect me to correct?

ESpn+ is set up to facillitate double or…

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dan roibal

Dec 10, 2019
0

Ive been watching Monday nite football since the beginning and ive noticed a lot of factoids that have been used to enhance the game or should I say individuals have been incorrect. on dec 2nd it was said that Russell was one of three quarterbacks with 8 3000 yard seasons and a winning record for eight With little trouble I found another six on that list.

Dec 9 it was said that since the merger Zach ertz was the only tite end with back to back 70 reception seasons , well once again im sure there are a lot more but Gonzalez and whitten both didi it . cmon guys is anybody paying attention or you can just feed us anything to make the show more fantasy.

truly a fan first , dan roibal

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Marco

Dec 10, 2019
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ESPN should be embarrassed with the announcers doing the Giants Eagles game. They were horrible. They repeated themselves all game. They were also very much favoring the Eagles. I will never watch another game with those announcers. Booger McFarland is the worst ever as well as Joe Tessit.

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Larry korslund

Dec 9, 2019
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Bill Walton ruins the experience of watching the game. I don't believe you could call him a sports caster, all he does is talk about himself. We are force to watch the game with the sound off.

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tracy atchison

Dec 8, 2019
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why cant you schduele the games better missed the First 12 minutes of the KU Colorado game THIS HAPPENS ALL THE TIME. the games always go over so why dont you allow for this. Plus bill walton is the worst analist ever that guy is a idiot ESPN really sucks

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Adam

Dec 7, 2019
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How is it that streaming games is always choppy on my tv app, but the a breaks during the game stream perfectly smooth?!?!? Fix this, it’s been like this for years....FIX IT!

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Meliss Salta

Dec 3, 2019
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I am watching Monday Night Football, and I can’t believe that ESPN can’t find a better commentator than Booger McFarland. His voice is annoying and he talks too much.

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Robert Hamblin

Dec 1, 2019
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So you hire Micheal Vick to commentate? I'm canceling all of my sports channels. How vulgar.

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Terry Van Hofwegen

Nov 28, 2019
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My wife and I are sick and tired of your basketball announcers and annalists who announce college basketball on espn. Today we were watching gonzaga. Instead of announcing the game and who has the ball and whats going on in the game, they are talking about college football and who the best teams are right during the basketball game.

If we wanted to hear about football we would listen to talk radio or sportscenter. The the announcers who did the gonzaga game wednesday night should be fired!!!!!!

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Ivan Williams

Nov 26, 2019
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I am a life long basketball coach and fan of some 70 years. It is totally inconceivable why you would pay Bill Walton to appear on a basketball game and contribute nothing related to the game. All he does is cause 100's of basketball fans who would like to enjoy a game to mute their TV when he is on so they can endure the broadcast. Thanks for your attention.

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Mark Betancourt

Nov 26, 2019
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Please tell Bugger to stop talking his drama shit! How can he still be on MNF? He is the worst announcer EVER

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Sue Morford

Nov 26, 2019
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It is November 25, 2019. I am watching the Maui Jim Invitational Tournament, Kansas-Chaminade, on ESPNU. How can a company with a rep like ESPN continue to allow Bill Walton to cover NCAA basketball? He is a rude, conceited, self-centered, self absorbed, uninformed, racist male chauvinist who talks about everything other than what happens in the game, is a big name dropper, it’s like listening to someone who doesn’t understand basketball. Get him out, please!!!

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Steve Williamson

Nov 26, 2019
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I now watch Monday Night Football with the sound off. Booger is unbearable.

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Mike Dubgan

Nov 19, 2019
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Once again Steven A Smith is using in appropriate language and some comments which might be considered raceist.

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Mike

Nov 18, 2019
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ESPN, I’m so sick of hearing Stephen a Smith and others with your bullshit bag of racist comments! Every time I turn it on is why I turn ESPN off!

Thanks ...

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kevin smith

Nov 17, 2019
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Your announcers are damn irritating, they won't shut up. ou-baylor game. Herb horseshit can't keep his mouth shut. It's not just your network. I just watched Iowa-minnesota game and their announcers were doing the same thing, instead of calling the play they were just talking about nothing that was going on in the game Guys don't tune into a game just to listen to two idiots talk about something they nothing about..

Tell them just to shut the hell up! Please call horseshit and tell him to shut the hell up!

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M. B.

Nov 15, 2019
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whenever Molly qerim is absent on first take and Rosalyn gold-onwude replaces her. she never gets a close up when they are at the round table. all of the guests get close-upsin addition to the co-hosts. somehow her being the moderator does not get a close-up.

its happened at least three times this year within the last two and a half months. obviously ESPN First Take is doing this on purpose and I don't believe that Rosalyn even realizes it. I do and I think it's very unprofessional that we can't see close up who's actually moderating or on the show.

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Fuck you racist scum

Nov 15, 2019
0

fire josina you pieces of shit. or are you anti white racist pieces of shit, which i assume you are.

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Melissa McMahon

Nov 12, 2019
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yes this is true they have played in the nfl before. smh. Every freaking time too. “This player is a veteran blah blah blah” Either the player is a rookie or he has played before in the nfl. Maybe they are new to the team then they are simply new to the team.

The word is being overused which is wrong. Fans know the difference. give those guys the credit because they earned it! such a thing as a thesaurus. Makes me think the announcer that is overusing the word has a separate agenda all together

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Gregory Miklos

Nov 9, 2019
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I am pissed that I went to watch Duke basketball game and I had to SUFFER through 22 minutes of woman soccer waiting while the Dukegame already had started.

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Michael Devlin

Nov 6, 2019
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I am trying to watch the Duke Vs Kansas basketball game. You are using a moving camera which completely ruins the viewing experience. It distorts the movement and makes it hard to watch. Use the stationary cameras and stop trying to do too much.

I stopped watching the NFL network football games for the same reason. They use that overhead moving camera. Just broadcast the games and stop with the BS technology. You wonder why you will be bankrupt in a few years. When you fix what isn't broke you go under.

I am happy that many Duke games are on the ACC network.

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Shane

Nov 5, 2019
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Monday night football with Booger is unbearable! He constantly, excessively, unsuccessfully tries to call plays seconds before the snap. Every single time he fails miserably and it’s incredibly pathetic. He’s trying to be a John Gruden or Tony Romo and I honestly had to turn the channel, such a wannabe it makes me cringe! Get rid of him!!!

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Peter iglesias

Nov 5, 2019
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Why do you broadcast that annoying air raid high and low pitch noise during the football games. Have you not seen the complaints on line The crowd noise feels like I’m part of the game It doesn’t need some bull shit fake noise Thanks Peter

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Dan Rodriguez

Nov 5, 2019
0

Booger Mcfarland is the most annoying commentator ever. I now either watch something completely different than mnf or I put the tv on mute. Please replace this commentator now.

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James Shipman

Nov 3, 2019
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I purchased UFC 244 several days before the fight, only to find that ESPN won’t work on my brand new LG tv. I call and speak to someone who basically said too bad. I then find a fire stick that they suggested to use, but the fights would play about 5 seconds and freeze 3 minutes.

After 2 hours of this I drove to my nephews house to try and see the fights. I missed 3/4 of the fights and had to cancel my own party at my home over this. I’ve never been more dissatisfied with a product and treated so rudely and I’m almost 60.

I wanted to cancel and my money returned and was promptly told too bad. I can’t use this at my home, so it’s of no use to me.

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Ed Sandstrom

Nov 3, 2019
0

ESPN play-by-play totally dismissed BYU-Utah State fans last night by abandoning the play on the field (audio portion) for at least 90% of the entire forth quarter. Your "commentators" argued through, and ignored dozens of plays and, instead, gave us their effete diatribe about who should be in the top five, etc.

We were all stunned by their disrespect for the BYU-Utah State fans at home. Obvious they didn't want to be there in Logan doing their jobs. Our small group actually cheered when a commercial would interrupt their inane prattle. Out of respect for the visually impaired members of our group, we finally turned off the TV sound and tuned in a local radio station that carried the game.

Just think of the money ESPN could save be leaving these three clowns home. How about a new…

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Ken Goldstein

Nov 3, 2019
0

Michael Eaves is horrible. He doesn't enunciate, and doesn't know what he is taking about. He doesn't know the correct players, teams or schools. His comments are ridiculous and take away from the highlight.

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Spencer Hafoka

Nov 3, 2019
0

Watching the BYU vs Utah State game tonight on tv. These commentators spent the entire 4th quarter debating on the college playoffs. Annoying listening to these guys ALL place assumptions about something unrelated to the game!!!

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Jeffrey Milman

Nov 3, 2019
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Terrible sound quality for the UFC 244 pay per view. The preliminary fights were ok. Doesn't anybody monitor the sound? Absolutely terrible. Please refund the charges.

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Catie

Nov 3, 2019
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Bought ESPN+ to watch pay per view fight, it did not load my fight. Tried to get ahold of customer service for 3 hours. The chat came through after 30 minutes of waiting. I responded but the chat guy kept writing back "Are you there?

" i would respond and he signed out of the chat forwarding me to frequently asked questions page. Called 2 separate customer service phone numbers for espn, after 30 minutes on each the robot said " we are experience higher than normal wait times, please call back later" and hung up the phone calls.

Could not get back on the chat. Also no email responses. Could not watch the fight I purchased.

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Tami Ham

Nov 3, 2019
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today is November 2nd, 2019. We started our morning drinking coffee and watching the College Game Day Show broadcasting live from Memphis. They got us all excited to watch the game. We wait all day and turn on our ESPN app THAT WE PAY FOR TO WATCH COLLEGE FOOTBALL and it says 003 error not authorized....

so we call the 800 number. AFTER 35 MINUTES ON HOLD someone answered the phone and she tells us you should be able to watch the game on ESPN 3 with your provider. After telling the operator we don't have ESPN 3 on our TV provider she said yes you do.

We politely told her she was incorrect. All she kept doing was saying we could watch it on our provider. Then she said we could cancel our subscription. How about just providing the games you have on your app!! We asked to speak with her…

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Tom Sowinski

Nov 1, 2019
0

Your football broadcast coverage is terrible. You are quick to go to commercials and slow to come back, missing half the play. Your replays are inferior as they don’t show key replays!

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Leo Gomez

Nov 1, 2019
0

Aren't there any former pro baseball players or couches who after a world series game,can come in and analyze games played? A former softball player should not the one who does the analysis. Or maybe espn doesn't give the world series the seriousness it deserves..

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Adjoa A. Aiyetoro

Oct 31, 2019
0

I find it totally dismissive of women sports that the question on Sports Center this evening, 10/31, was what championship means more to DC - the Capitals or the Nats - with no mention of the Mystics. To their credit, the noon SportsCenter listed all 3.

I think you need to assess the fairness of your programming to women and do some more training.. " That team hadn't even won yet!

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Bill Bowden

Oct 31, 2019
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Monday night football has turned into an aggravating experience because of the ESPN commentators. At one time they were the best when you had Chris Berman with Mike Ditka and company on the pregame/halftime shows. Now you seem to have a staff that all try to outtalk each other at the same time.

And far as the game goes, you used to have great commentators calling and explaining the game, the last being John Gruden. But now we have Roger MacFarland analyzing just about every single play. He pretends to know it all, has a big mouth, and is positively aggravating.

He's so aggravating that I do things like put on my mute feature when he talks and now I usually switch to other programming and just keep switching back periodically to check on what's happing with the game. In short, I just…

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CC

Oct 30, 2019
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Corruption at its finest. Refund my money!! You did NOT provide a service so return my money.

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dave b johnson

Oct 29, 2019
0

ESPN is a bunch of race baiting leftist haters. I will never watch another minute of that Nazi-nation channel.

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ronnie ray Bogard

Oct 26, 2019
0

where was the time clock for the game and why so much fan noise --could not hear the play by play

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David Mignano

Oct 22, 2019
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I am getting sick of your halftime shows. This is a sports station. You need to appeal to all ages I have never even seen or heard of the clowns on the Genesis half time show. Half time for me is change the channel and see what else is on. Half of them cant even sing in English it is a bunch of rap crap. You really have gone down hill with your station.

David Mignano

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Terry Lichtenberg

Oct 16, 2019
0

99 a month for what I thought was espn+. When I try to use +, it says there is a problem. I’ve paid for 2 months. Zero service. Help. com 614-309-7643

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Mark Rosnow

Oct 15, 2019
0

B McFarland is a horrible announcer, you need to get rid of him if want to have any half way decent ratings. He's ignorant, arrogant, nonsensical, and a all around jerk.

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Steve

Oct 15, 2019
0

Stephen A (Ass Hole) Smith is just that, an ass hole. Every time he shows up on an ESPN show, I immediately turn the channel. The funny thing is, everyone I talk to does the same thing. Seems to me like ESPN could get a serious ratings boost just by firing this ass hole.

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Michael Spano

Oct 11, 2019
0

So now the assholes at ESPN has to put us through commercials so we're not allowed to see the suspense when they come out with the decision for a challenge play what a fucken joke!! THE ANNOYING COMMERCIALS ARE TAKING OVER THE GAME!!

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Tim Hildebrand

Oct 10, 2019
0

Just tremendously bad customer service at ESPN+. an hour into the game, partway through the second quarter. I've called numerous times about this. They never believe me, and are constantly attributing the problem to my misreading time zones, etc. I ask them to check the game feed window for themselves, but of course they can't.

) After 6 calls and several weeks of missed first halves, I don't know what to do. No other company is licensed to carry CFL games in the US, so I can't just take my money elsewhere. Very frustrating.

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Headin Thesand

Oct 9, 2019
0

your handling of the NBA and china is abhorrent. I will no longer watch espn

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jim c

Oct 8, 2019
0

When will you get rid of Booger McFarland so i can start unmuting MNF. I thought Dan Dierdork was bad. Boogers diarrhea of the mouth of nonsensical psychobabble make me want to puke. Please fire that idiot ASAP. PS: Now he is in the booth, did the other guy quit because he could not take Boogers crap?

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