Experian

I called and not only did it take almost 30 minutes t o get someone on the phone, you have to call several numbers!! There is even a dicussion forum on how to get a HUMAN on the phone!!! That says A LOT about your company because I called the other two and immediately got a person!!!!

when I finally did they were rude. I literally said "hold on let me make sure I got this right" and asked her the steps and she proceeding to say in a little hateful attitude, "did you not hear me?

" GET YOUR CUSTOMER SERVICE TOGETHER!!!!!

Repeated try to cancel freeze online and by phone failed you suck.

Experian wont stop unfreezing my account. I know that my freeze doesnt cost anything because i have friends who are not paying a dime. They are trearing me wrong because i turned them in to BBB for trying to get money from a stolen prepaid card. They are the ones.

A Judge & Attorney has sent them a letter. They wont listen.

Bought a Nissan Kicks last Sept. The dealer, Koeppel Nissan, didn't give me any papers, etc. for the 3-year finance plan when we left the dealership. Tried to contact the dealer, but got nowhere. Didn't know where to contact Nissan initially.

Then, I was contacted, and I talked to a Nissan NMAC person, and he started to straight it out for me, WITH NO PENALTY because of this fiasco. Think it was then the Koeppel Nissan owner who got involved also.

I paid the 3-4 months I was behind. I am not current. I filed a complaint on Experian's website, but they did nothing. So, my FICO score dropped from like 820 to 720. , which I believe it could be coming in the mail after I took the car out of the dealer's store.

Experian did nothing to correct their error.

I submitted information on 12-09-2019 and 11-26-2019 violated my civil rights. Even with clear evidence of fraud, they continue to report the wrong historical information. Filed a complaint with the NC Department of justice. Clearly shows the creditor lied on contract figures and gave a detailed letter from creditor being unlawful.

Experian refuses to follow the fair credit reporting act 1964,1970,2005.

Someone froze my account. Ruining my credit, my life!!!! I posted on social media. I will continue until you contact me! This is not right!

For two months I have asked you to delete me rom your customer list. You still keep stealing from my credit card account. What part of this request do you not understand? Please do this now!

I wanted to get experian boost to use my electric, gas, and rent payments for helping with my credit score. I gave Experian my social security number, etc. No help was given on how to do this. Instead, they say they're going to give me my Experian credit score.

They don't even do that. " I never signed out, I never got an information, etc. Repeat the process over and over again with the same results. So, I gave up my personal information for what? What is Experian Boost but a ripoff?

How are you going to make things right?

i did not authorize this transaction and I would like to have a refund put back on the card. She is not capable of managing her funds and sometimes she will get the card out of my wallet without my knowledge and do things with it and doesn't know what she's doing .

Her name is not on the card mine is. I want to cancel whatever she did and get the refund put back on the card. Her name is pamela Bailey. Thank You Chimera Nelson (daughter)

I have been trying to enroll in boost for over a month. They do not have my bank listed so I cannot join. I told them it was Palco Credit Union and they still have not added my bank so I can proceed.

I have written Experian 3 times now and still they have done nothing with each letter I wrote to them. I am trying to buy a home using my VA who requires all 3 Credit Bureaus Scores. I was able to get TransUnion Report and Score along with Equifax. In investigating myself and Mortgage Comp. I was told I have a Zero (0) for a score? I have done everything they asked me by contacting my Toyota Financial, Honda Financial along with 2 Chase Credit Cards AARP and my SouthWest Chase Credit Card along with USAA Credit Card and a Walmart Master Card.

Everyone of the folks I spoke to were nice telling me that every month one sends my report to the different Credit Bureaus including Experian. What I do not understand is Experian sister Bureaus TransUnion and Equifax have an updated Credit Report…

They cannot seem to temporarily lift my credit freeze on the phone or onlne. They want me to mail alot of intormation.

You refused to grant me a freeze on my personal credit report because I couldn't answer when I had bought or leased a car in the 1980s. The rest of the questions were a snap. The one about the car must be designed to help deny such freezes.

BTW, I got a credit report a month ago with a score of 842. Not bad. I don't want anyone to access that information without my permission because too many banks and others want my business and send me junk mail and emails.

Get rid of that stupid car questions.

The operator did not give me my order number. I suppose that it's not important but to me it is. I am a very organized person and wanted the order number for my records. Due to this I would give a rating of 0 stars.

I hope that my request to freeze my credit to prevent someone from opening a charge card in my name was honored. I am a victim of a scam attempt so I want to prevent this possibility. Martha Elizabeth Bekken

I sent in the required documents to unlock my report, and they evidently did not receive the documents. I need my credit unlocked, and no live person to talk to. I answered all the security questions correctly, and they said I didn't. What a big mess! I've been trying to unlock my report for a month.

Garry 505-877-7912

Does anyone know how I can get a live person? I also entered the pin that I believe was issued to me, but that number isn't working either!

Experian took three weeks to close my membership account and in the meantime added another month to the services after I cancelled. This affected my credit score and they was unavailable to remove the charge and update my credit account with Merrick Bank. As a result my credit score has dropped almost 100 points.

Your automated phone system is malfunctioning. It will cut you off not allowing to input requested info. It will not allow you to request info or talk to a real person. Past emails requesting stating this and requesting a callback have be ignored.

I need someone to get in touch with me as soon as possible. My account have been charged every month going back to 2011, that is as far as I can check . Experian had been debiting my account without authorization. Please contact me.

Brenton King 954-445-0560

Thank you.

Called today to check and see if there was a freeze on my credit report that was preventing me from getting credit cards. Your rep Tay insisted I give my entire social security number over the phone in order to be serviced by him.

I had just gotten done calling the other two bureaus, and both required only the last four digits of the number be recited. Tay insisted that I wasn't dealing with them now and if I refused to give my entire social he would not help me.

I reluctantly provided the number, and added on the recording that it was being given under protest. In an age where everyone is trying to get our personal identification numbers, making it mandatory to recite the entire SSN over the phone is ridiculous.

Perhaps Tay would have had to enter my files through a different window,…

I have been trying to cancel my membership for almost a week, before the trial membership is up, and, you bill me for a month. Why, can't you cancel my membership without potting me, on hold for 1-2 hrs? You have my information!

I have out going calls on my cell phone. Cancel my trial membership!

I cancelled my membership in December 2016 and monthly payments are still be withdrawn. I tried using the main number but the message states there is a 2 hour delay. I waited on the phone the other day for an 1.5 hours with no response. I have been in touch with someone named Alicia on Facebook Messenger (from your company), and she confirmed I have no active account and that I must talk to a live representative. The number she provided to me says it is disconnected or out of service. At this point, I am requesting a live call from you to discuss this situation.

I look forward to your timely response.

David Boynton 401-741-5387 dab116@yahoo.com

I cancelled my Experian subscription to this service prior to the cancellation deadline in writing as requested. By email and written letter. They still charged me for at least 2 months of additional service claiming that I did not cancel the service.

After providing the proof of written cancellation in writing again they continue to deny my refund for services after I cancelled the enrollment. This is a ploy to gain fees from consumers because they know we will not hire an attorney at a higher fee than the refund amount.

Never will I recommend Experian as a service or company!

Legacy bank of Plano TX ordered a credit score from three companies including Experian. The credit score was fine but there was a social security number listed on the report that was neither mine nor my wife's so don't know if it was a typo or attempt at fraud.

It is curious that the last four digits were correct but just digits off in the rest of it. Tried to receive on line and by phone but was unable to resolve but offer other services for a fee that I do not want.

Very disappointed in the service! You can be sure I will be calling Experian customer complaints with my problems!

Experian continues to report negative information about my credit worthiness. I have complaint to their management on numerous occasions. But still, There is no charge from them. How can I file a complaint against Experian so other people know what they have done to me!

Getting credit is always easy but to manage your credit limits should be always careful. I prefer to plan my financial things every often and I would like to know my affordability status for my future expenses. It's been difficult for me to sit and draw the tables and i expected some professional to help me out in this.

Experian helped me a lot to know my credit history, have a control on my financial situation, make informed financial decisions and also helped me to protect myself from identity theft. Thanks a lot Experian for making me understand my position and i would like to suggest you to have a word with Experian if you want to your credit affordability.