Exxon-Mobile

I'm was charged 126$ and 26$ trying to use the gas pump at a Exxon location here in Houston at your Exxon store on 249 Access Rd. There was no gas in the wells and no notification was as giving to the customers about this.

It's been 6 days with no refund to my account. I would like to file a grievance and theft charges for the taking of my money without notification that the he store didn't have any gas. I want my money back and compensation for the days my money has been missing . This is theft

Violation of ADA - want to be contacted

Alex at the mobile located in magnolia and Warner in the city of fountain valley blatantly violated the ADA be refusing myself and service dog to enter. Made a scene and embarrassed me. I want him terminated or I intent to file federal lawsuit.

I live in Hattiesburg Ms. As I was checking out at the ExxonMobil on Broadway Drive, the cashier told me to stop bringing change in because it made her drawer heavy and she had to count all the change. It was only 3 dollars in quarters.

I said, Well dang, I've never seen a store not accept change. " She was so rude, this upset me, alot, because I only visit this store once or twice a week and I've never brought in change. I use my card.

She's a very overweight, heavy, miserable, woman and she's always sitting down or leaning over propped up on the counter or register. I have never seen her smile. She's always in a very bad mood and pretty rude. I got crying upset because her attitude yowards me was awful.

btw, there are always homeless beggars asking for money at this store. I'm a…

The district manager, Kelly, is a bully to all of her employees. Refuses to help with any issue, and creates drama in the work place.

Last Friday 7/14 I stopped at station # 885 to get candy and gas with a $20 bill. When I went to the counter the male employee who works there stepped in front of the young woman and completed my transaction.

when I went out to pump the gas it would not work. I once again had to walk back inside to get it fixed. this is the 5th or 6th time he has done this. It has never happened with any other employees.

It was at about 11 am. The male employee has a handicapped hand. I will no longer buy gasoline there because I am tired of being hassled. I will buy candy for my family and skip the gasoline. Perhaps you could train your employee better but he has worked at that station for years.

Even when it was Speedway. I believe he has some kind of attitude problem though I have never said more…

None of your Mobil pumps ever accept any of my credit cards either to slide in or by the "tap" function. I always have to go inside which wastes my time and makes me think this is being done on purpose to make customers want to buy something inside the store.

I'd like these pumps fixed so that my credit cards work, or I will have to start going to a different gas station. Thank you.

I stopped by the gas station at 10139 Kingston pike in Knoxville Tn yesterday evening to fill my car up with gas. I pre paid at the pump. While I was filling my car up with gas I decided to go into the store and buy a candy bar.

The candy isle in this store is located directly across from the cash register where an older, blond cashier was standing. ” Her tone was very hostile during the entire interaction. I said, “I am just going to go” and left.

I will not be returning to this Exxon gas station again. It’s a shame, since it’s the closet gas station to the medical facility that I work at. quite certain I did not look like I was there to cause trouble.

I was just a the Exxon at 19 E Pine Ave. McBee SC 29101. And the cashier was very unprofessional with a nasty attitude. She throw the cigarettes on the counter and throw my change toward me which I left there.

I should be handed to every customer. No matter was your employees think of someone or if they have any issues with a person, when you are on your job representing a company. Should you not be professional and put your feelings to the side.

I'm sure that is what Exxon wants the employees to represent the company with professionalism and dignity which none of that was shown she also told me that if I saw her car there that I should go to the store across the street; that's not very good customer service and I don't think that's how you want your company to be represented.

It was…

Store 29 in Picayune Ms @ 9 am today, I filled my gas tank, then went in to purchase a lottery ticket. D. in with me as I'm 63 years old. The person working said she couldn't sell me a lottery ticket without showing my license. She was extremely rude.

I will never spend another penny at this store.

Attendant stayed on his cell phone and shorted me 20 dollars and with me about it. He wouldn't give me the management number and he gave was disconnected.i will not be back to do business with this location again but I will get my money back.

I have had a Mobil gas card since 1985. 26 due 10/4. I EFD'd the payment on 10/3. It was a day late getting to Mobil. They charged me $31 late charge on my November bill. I didn't pay it.

19 PLUS an additional $33 late charge. I sent them a note on my bill that I wasn't going to pay the late fee. 19 charge (on time). I told them to close my account. Got an "Immediate Action Required" letter 3/10/23.

I called them and spoke to two different people who told me they closed my account, but, the late charges would continue - It's "company policy". 95. 20. This is ALL LATE CHARGES.…

I stopped to refuel my vehicle on 3 April 2023 at 5:11 pm at Scott Exxon, 19 South Side Lane, I-81 Exit, Dalton, PA. I paid in cash $30 for gas. As I began the fueling an advertisement screen became visible on the front of the pump along with dialogue through a speaker.

The speaker was extremely loud and I subsequently put my hand over the speaker. It cut the volume a little but it still hurt my ears to such an extent that I ended up with a tremendous earache. On top of that the pump was very slow in pumping out the gas.

I guess that it was 1/3 to 1/4 of any other refueling pump that I have ever used. I assume that that meant more advertising revenue due to the longer time to refuel. If I had used a credit card instead of cash, I would likely stopped refueling before 10 cents worth of…

510 Spur 156 Waskom, Texas false advertising. I told cashier price was wrong she answer they was working on it I told her that’s 10 cents different she said ain’t nothing she can do… while I was walking to my vehicle she changed it. I want my money lie lie lie

My claim # is 1302133 filed on March 06-07 2023. As of this date I am getting No response on this. I have called several times in this. they do not respond either . I have all receipts, from Honda garage on repair, plus other receipts pertaining to this Hopefully this can be resolved with no further action.

Store clerk , curssed me out after i told him the pump was not working , He said and i Quote mutherfucker you did not pay for the gas using perfanity over and over Im very upset . Im a working class citizen , Im african american , black people shop at this station , it needs to be closed down if this is how we are treated

I have a complaint claim. # 1302233. On march 06 we got gas in prattville Al. Exxon QV. Drove to fairhope Al, on march 07 car would not run, i called wrecker got towed to Tameron Honda in Daphne Al.

i called exxon and filed a complaint, however I gave them then other excon. Told them that when I got my receipt on visa bill I. Informed them that it was the Exxon qv on hgy 14. They reported the change. As in today.

March 18 th i have called exxon several times with no reply from them. Honda billed us nearly $4000 for repairs. Plus wrecker plus rental car for. 10 days. We are waiting from exxon as to what to do .

we have receipts of expenses. And do not feel that. We are responsible for expenses occured... Please reply

Yes the way that the manager runs that store i dont lile his atritude and you guys wont be getting my service anymore i heard he is on papers

February 22, 2023 at around 11:30am at the Mobil Gas Station 1900 North State Road 7, Lauderhill, Florida 33313. I have never been so disrespected in all my 65 years as a customer anywhere. I filled my tank and paid at the pump went inside for my receipt.

The clerk was sitting low watching something on his phone with no view of what was going on in the lot where the pumps are and where he’s working. I went in to retrieve my receipt the only one in the store at that time.

He didn’t acknowledge me whatsoever. I stood there with no acknowledgment for nearly 2 minutes until I opened my mouth and requested my receipt. He got up very slowly as if he was annoyed and asked what pump? I didn’t know the pump number but 2 more customers walked in at that time and said it was pump 7.

The clerk with…

18 cent so I gave her a 5 dollar bill and told her I had 18 cent and she began to get smart with me talking about no I can’t take the 18 cent waved her hand for no reason is that how you treat people I don’t know why she was having a bad day but I’m not the reason and her name was Alexis I go to that gas station a lot I don’t think I will be returning to the gas station anymore

I arrived to this location southwest freeway houston Texas. Mind you I have happily and comfortable used this store since I’ve moved to Houston and never have been refused the bathroom key. Due to recent wreck it’s harder to hold n heavy I begged to use employers that I’ve been offered multiple times and told no. Well I returned into store to tell cashier I was hurt to be laughed at and taunted others or my humiliation off peeing on myself while trying to use atm and purchase gas (paying customer) on side of very busy freeway and very lighted area.

After my walk to start returning to vehicle a tow truck guy (different race) asked and was immediately offered employers bathroom. I do understand under certain health conditions there are protocols to follow but what orovelages does Exxon give…

Everything I go to make a purchase the attendant on duty overcharge me and when I correct him about the price he (they) get mad. One attendant refused to serve me and told me to leave. They also don't give you back your correct change.

99 they charge you 1$. This goes on all day every day. I attempt to purchase between 3-4am

Everything I go to make a purchase the attendant on duty overcharge me and when I correct him about the price he (they) get mad. One attendant refused to serve me and told me to leave. They also don't give you back your correct change.

99 they charge you 1$. This goes on all day every day. I attempt to purchase between 3-4am

We have been customers of Exxon Mobil for years without any problems. Ever since the changeover to WEX bank there has been nothing but problems. They are charging $10 for paper invoices even when we are set up for paperless billing.

They were difficult to set up payments and we ended up being charged late fees. We are now going to cancel our Exxon Mobil credit cards due to their incredibly terrible management. Three other businesses that we know are doing the same.

We will not get our fuel primarily from Exxon Mobil any longer. We may be one smaller company but the poor management by WEX reflects poorly on the company

I had a very very nasty clerk scream at me when trying to address a payment issue at the exxonmobil Tiger mart in little falls NJ in Route 46 East. I received a email from Rio of corporate. Promised me mgmt would get back to me.

Nobody got back to me, and Rio went MIA as well. I have lots of picture proof. I would like for someone to get back to me.

We received a letter from Daniela P. Vespa (Unconventional Revenue Section Manager) to inform me of my right to ask for and obtain royalty information. I have called the phone number regarding questions three times and emailed the owner inquiries website and have not received any response from either. I need a real person (not a recording) to ask my questions to. Is there someone who can assist me with my questions? Thank you for any assistance available.

Have a blessed day.

STOLE MY MONEY

After 35 years of being a loyal customer I’m told that Exxon has switched banks handling their payment accounts and I now need to update our information . I previously filled out a form for this and had our cards denied because it was not yet received.

I then spoke with someone via telephone and we we’re able to complete the information required. Our cards were once again approved and things have gone well since .

However, I received the latest statement yesterday , January 17th with a payment due date of January 20th! I then noticed a charge of $39 plus $10 paper fee added. I can only guess that the previous bill was late because of the short time allotted on the due date..

We have an excellent history of our payments over these past years so I called with questions concerning these…

To whom it may concern, On Sunday 08 January 2023 @1510, I went into the Exxon Mobile Store at 228 S Thor St Spokane, Wa 99202 with my 12 yr old son. Both of the male associates were sitting on their chairs and neither one greeted us.

I got about half way down the aisle when the bigger of the two associates with red hair and red beard said to me ( very rudely) “take off your hood”. I didn’t have my hood on all the way.

It was hanging more than halfway off of my head and my face was clearly visible when I entered the store with my son. ” I told him I didn’t have an attitude and he then said, “yes you do.

” I told him I did no such thing. I slide my hood off of my head as he so rudely requested. Had I walked in there with my peacoat and jeans on, ( as I have done in the past with that…

You have employees in you port clinton perry Street store who are rude and disrespectful to customers. They have friends and relatives hanging out in the store and on the phone with them during there working shift. You guys say 24 hours but close at 10 pm everyday because you can't keep employees.

I've lived here for over 5 years and it's the gas station I prefer to go to but not when a couple of the employees are working as they are rude. Good luck cleaning the trash employees you have. I really hope you can improve the environment there.

The female employee working today around noon on water street in port huron Michigan accused my daughter of steing a lighter on camera when she did not do it. The employee threatened my child with the police and I'm not sure of other threats but the girl was very vulgar towards my child..

she then proceeded to take 9 dollars from a 20 dollar bill my scared daughter gave her to pay for a lighter she did not steal and the employee gave her 11 back. It was ny daughters idiot friend that stole the lighter, NOT my child.

I am living this woman lied and threatened my child when it wasnt her that stole and she took money from my child. I want something done and my child payed back 10fold and that employee fired. Email me back and we will go from there. Please and thank you.. Sincerely David McA

The Exxon gas station here in Montgomery Alabama at 4100 Atlanta Highway is supposed to be open and it is not open yet.On the internet it says that it opens at 6 o’clock.

I stopped at Mobil gas station at the Athens and Decatur Exit 49 off I-75 to get gas, a couple of drinks, and a couple of lottery tickets. While I’m waiting in line, I hear one female cashier say to a male cashier that she smelt alcohol on his breath (one worker said to another that they smelt alcohol on the male worker).

I end up in the male cashier’s line. I set my two drinks on the counter, ask for $30 in gas on pump 5, and two #8 lottery tickets, and I ask to pay with $10 in cash and the rest on my card (plenty of cash to pay for my lottery tickets).

The cashier acts confused and says we have to do it as another transaction unless I have the full total in cash. I have gone to other gas stations with similar purchases and have not had to do it this way, but whatever.

We do two…

Approximately six months ago, I purchase an extra RapidXchange propane tank to keep at the house from the Exxon Gas Station at 1115 Highway 76, Clarksville, TN. I kept the tank in my garage. On Nov 24, 2022, I was going to use the tank to fry a turkey; however, the tank had a defective value (it was frozen).

On Nov 26, I returned the unused/full tank for an exchange. (I'm confident the propane supplier would give the store credit for a defective tank). The supervisor/manager, a short black haired woman, refused to swap out the tank. Since I have no use for a defective propane tank I left the full/unused tank at the store, because that's where I purchased it.

The problem is I'm out the cost of the propane tank. All I wanted was to exchange a defective tank for another tank. All stores…

On Nov 4,2022 @ 12:45pm I stopped at Exxon 2 cash my lottery ticket in. I had 3 Bingo and 2Keno. The tix were not torn apart. I gv all 5 to the cashier. I knew 1 Bingo ticket was $100 winner, but I did not state that to the cashier I just asked him to chk them all.

He handed me back 4 tix and stated none of them were winners. I told him yes, 1 of them definitely was a winner. I checked my purse, and was immediately very confused. I am 100% positive I left all my tix still attached, and that 1 of them was $100 winner.

I am a single, working mother. And that's alot of $ to me. I definitely was not mistaken. I even showed the ticket to my mother before we stopped at the Exxon to cash it in. I just left them attached bcz I wasn't sure if any of the others were winners.

I think where I…

I was in the facility at Montgomery IL on orchard rd an a female employee made a smart remark towards me so I questioned her about it and she began to swear and curse and scream at me because I asked her about what she had said. This whent on for about 5 minutes and I need to speak to someone about this please.

Went to Exxon to get fuel attendant said she would not sell Me fuel to put in My truck after I asked to buy fuel to put in a cup to carry to other equipment I told her kindly I was not going to use the cup and I still wanted fuel to put in My truck and was refused service At 3525 S Wilmington St Raleigh NC 27603 Cashier name Melina at 6:30pm 10/23/22 I will be contacting her manager as well

Billing: Your billing service is the pits. They continually DO NOT record payments (verified by bank or credit card statements) then charge late charges. This is an outrage. I have to send them their own verification e-mails, bank statements, copies of checks paid--this is insane. It costs me for all of this, plus time. The new billing service is WORTHLESS!! Can't they get anything right? I have been a customer since 1971 and never had trouble until YOU changed billing companies. This is causing me terrible stress. No need for this: just change gas companies. OK.

What a shame. ExxonMobil has just gone to HADES!!

I would like submit a formal complaint with exxon about this gas station due to damage to my car from contaminated gasoline. On September 18, 2022 around 7pm I got my gas from this gas station. This gas station is right by my house and its the only gas station I was using for the past couple of years.

On September 19, 2022, the next morning I attempted to take my daughters to school and when the car turned on it started my a sputtering noise. When I stepped on the gas the car was not moving like it was supposed to you and half way to school car stalled out. I had to get it towed to dealership and have them take a look at the issue. It took them about a week to find that the gasoline from the exxon gas station was contaminated. Water got in their gasoline holding tanks which I pumped into…

It was at 2201 Expressway 83 mission Texas. at 1:30. Those that have trouble walking put gas in car. Usually there are more than one employee working. Last time there was 3. They used to be very nice and help.

Exxon is considered one of the best gas stations. WHY!

Time and date of occurrence : At 430 pm central standard time in Brookhaven Mississippi at the Brookway Boulevard Exxon service station. I dont know the employees name, I did not see a name tag and believe me I looked for one.

I have been the recipient of her hateful attitude many times before. Everyone in town… this is a small community… has had something to say about her attitude towards customers of a different race. She is a black lady, and makes no effort to hide her disdain for whites who enter the store. I was at a pump directly in front of the door, And driving the only white colored car at the pumps. The numbers for the pumps are stacked on top of one another divided by a straight line. I wasn’t sure which side was considered pump 5 or which was 6. When I was attempting to…

00 on punp no. 8 I go out to pump please wait so I returned back in gas attendant said the man in the line told him I said pump 7 I ask the woman did she use the gas she said she use cash app.

53 was pending It's not the gas it's about the Manager handle his self with the situation I have dentures but he should have ask me if he didn't understand me after transaction Thank you listening Ms. Wanda Levine 5985 Del Lago Circle Apt 121 Sunrise Florida 33313 ExxonMobil the corner of Sunset strip and SunriseI don't have a receipt because you need to ask for it

I was just in your store at 10724 West Markham in Little Rock Arkansas, and one of your clerks really cussed me out as well as swung on me not once but multiple times in front of your store on camera. There was no reason whatsoever for her to call me out of my name nor swing on me and I want something done about it. m.

Central standard Time here in Little Rock. I my regular customer and I'm in here on a daily, if not nightly basis, and absolutely no reason for her to be able to have done such thing. It was very unprofessional and courteous and absolutely illegal because she had no reason whatsoever to try to swing on me let alone curse me and her be on the clock.

She's then refused to give me her name but I can describe her to the T. I really want somebody to contact me back one way or…

They have $150 held and I only bought 50 in gas. Now I need gas they dont have the ability to charge an exact amount. Nyoe im at at exxon, that have my money and im waiting for roadside assistance.

Very bad company. Ladrones que son. Date: 8/25/22. 7:00am Gas station 7520 nw 186 st. Hialeah. Miami-fade. Quisieron robarme 10 dollars. Pedí 33$ en la bomba 6. Y me pusieron 23$. Ladrones y les dije lo que se merecían. En vez de perdiendo disculpas me repostaron como difiera yo el culpable. Son rateros y canallas.

Jamás vuelvo a esta compañía de descaro.

Hello I stopped in this morning to purchase coffee, and a coffee cake, I turned in 5 Lucky 4 Life tickets to have them scanned. " none of them". " I knew she was not being honest, I could see it in her face. I replied; "yes".

She handed me my tickets, and I left. 00. 00? 00, but I thought you should be aware. a Cubbard Express. Best, Dawn

If I could give zero stars I would. I lost my Exxon Mobile card in early July and reported it. The said a replacement card would be sent in 7-10 days. I never received it. When I called back, I was transferred to three different people (obviously from a call center in India) each of whom I had to start from the beginning and repeat the information and then placed again on hold three times.

A situation that should have taken 10 minutes to resolve stretched out to nearly a half hour. I have been an Exxon/Mobil customer for 30-plus years and have never been more disappointed.

Fat little pregnant woman very rude and kicked customers out of store even though the store was still open was told by another customer that she was angry that is why she kicked everyone out is that how Exxon treats customers? The store is 1619 hardy cash dr in Hampton va

There is an employee in this store that is very rude every time I ask to put my number in for my points she claims she doesn’t know how to do it so I loose my points for that transactions. She is always rude when I am in there.

She stands around until someone tells her to do something I don’t know her name she won’t give it to me but she is a tall black woman with long hair that she keeps up sometimes and her name starts with a D I believe This is poor customer service and she really doesn’t need to be working with the public bc she don’t know how to talk to them and treat them.

I’ve lost over 100 points bc of her and her attitude not wanting to do her job.

The Mobil Station at 112-01 Beach Channel Drive, Rockaway Park, NY 11694 NEVER has receipt paper in its pumps. Customers have complained for years with no change. It is clearly a rogue station which refuses to comply. If the Company is OK with this, then so be it.

Hello,

This morning I've requested $20 gas at the gas station on Eisenhower Parkway in Roseland, NJ 07068. Instead the person filled it up worth of $72.44. When I told him that I wanted only $20 his replied: " the gas prices are going to increase so you are lucky" I would like my difference of $50 to be credited back to me. I hope that you understand and you will credit the money back

Best regards, Claudia