Facebook logo

Facebook

1.0
1,981 complaints

Address

1 Hacker Way, Menlo Park, CA, 94025

Facebook users are experiencing widespread issues with disabled/hacked accounts and inability to recover them due to inadequate customer support that rarely responds. Users are devastated by losing years of memories and photos, while many feel unfairly restricted or banned without clear explanation or recourse for appeal.

Common Issues

45% (257)
disabledhackedlocked
30% (171)
no responseno replycan't contact
15% (86)
memoriespicturesphotos
25% (143)
blockedrestrictedbanned
10% (57)
overchargebillingpayment

Complaints

Facebook logo

P. Kamalakasan

Dec 20, 2021
0

This is I write to inform to you That's when we set as Block to see our friends list to others That's no point they can see our friends from Like and comments list This should be update in face book app P. Kamalakasan Sri Lanka +94777835698

Facebook logo

Dheeraj kumar sharma

Dec 19, 2021
0

Hello sir,

I'm from India .Sir my Facebook account has been disabled.i don't know why my facebook account being disabled.i didn't do any kind of activities through my account which doesn't follow facebook community standards.i think facebook disabled it by mistake. when i try to fill a request form they show me that my account has been inactive over a year also my email and phone number was not confirmed but before disable i continuously used my account.i tried everything but can't get any help from facebook.i have been using it since 2003.there are many memories inside it. if my account is permanently disabled, it will be great loss for me. Not only i lost all of my contacts but also i lost couple of groups which i operate through this account.Sir i have both my account access,email and…

Facebook logo

Jyauna Caples-Treadway

Dec 18, 2021
0

My Facebook got hacked at the beginning of December 2021. The hacker changed my email address, password, and phone number and deleted my recovery email off of it. Now, I can not get in my Facebook account at all. I tried everything such emails, phone calls and left a voicemail but still nothing. Customer service sucks.

How can you be a billionaire company but have poor customer service?? The help center ain't no help. I have included what my Facebook profile picture looks like and a statement that indicates that I let Facebook know that my Facebook got hacked into but still nothing.

If they had a 0 I would rate my experience a Zero. How many times do I got to send my CA ID card to verify myself and even my family and friends sent a report in about my Facebook account being hacked…

Facebook logo

Sandy Priori

Dec 16, 2021
0

I am constantly having my account restricted for no other reason than I am a conservative. I have been attacked, harassed and bullied online by liberal democrats. I go through the normal channels of reporting the harassment and always receive the same response.

This comment does not go against our community standards.

However, when I defend myself against harassment or bullying, I am immediately thrown in Facebook jail. There seems to be blatant double standards where if a liberal threatens or bullies a conservative, there are no repercussions.

However, if a conservative attempts to defend themselves against an attack, their account is immediately restricted.

Facebook logo

Edward Gunther

Dec 15, 2021
0

It appears that your employees have personL information that is related to a client of mine that seems to be coming up as a name that is I can Identify as a tragedy in my past-I will forward this to the FTC as harassment is illegal and therefor should be dealt with by authorities.

In all of my years of using Facebook I never thought this type of harassment would be used by Facebook. It is unfortunate that this social media giant would be so cruel as to this type of antagonizing --I will immediately bring this complaint to the FTC, FCC, and any other Government body to address this immature behavior by Facebook and

it’s employees who are engaging in this act of retribution.

Facebook logo

Kazirul Islam

Dec 15, 2021
0

dear fb team hello sir my personal account was disabled, submit my account but I don't Review Facebook community guideline, now fill form Facebook please Review and reopen my Facebook account, thanks for Facebook team

Facebook logo

Kevin Bautista

Dec 15, 2021
0

i just want to return my facebook account which is disabled i remember i just deactivate my account and suddenly your team disabled my account so please i just want to access on my account

Facebook logo

Candy Gigstad

Dec 14, 2021
0

I was blocked from facebook for a month for NO REASON! It says I have posted 5 times something that goes against fb standards. If you look at my fb there ou s nothing on there that's bad. And the last 2 that is reported they dont even show up in my support box!

With a reference number so I can have a chance to dispute them. It's not ok. I am being bullied. I want to be reinstated to post and comment on fb. Or at least the chance to dispute the decision.

Facebook logo

Sridevi

Dec 14, 2021
0

Some massive spam messages is going from my Facebook messenger to all contacts in my account.

Facebook logo

Adam McConnaughhay

Dec 14, 2021
0

Facebook suspended and then deleted a Facebook group I manage. They claimed it had violated community standards, although no warning was given, and when I reached out to their support team they declined to give me details other than just to say review the standards, which I did multiple times and

could not find anything posted in my group that violated them to my best judgement. Support continually refused to provide help or clear answers or guidance for how to address the issue. After requesting review of the group, it took nearly a month and was permanently disabled, again without any explanation or indication of what the violation was.

Facebook logo

M Tariq Khan

Dec 14, 2021
0

Don't send code on my mobile phone number +923004629336

Facebook logo

donna starcher west

Dec 13, 2021
0

I was disabled under no fault of my own I have reviewed the community standard and have never nor would i violate them... I have repeatedly tried to each Facebook for assistance to no avail. This is a terrible way to do business..I have things on my Facebook I do not want to lose and would like reinstatement....

Facebook logo

Spania McGowan

Dec 13, 2021
0

I think I'm being discriminate against me. I share stuff on fb I'm in jail. I say something I'm bullying, if I report people smoking pot or getting girls for partners there is nothing wrong. Fb used to be awesome but there scared to let people speak there mind since pedophile is in office.

Well I I'm going farther with this. It needs to stop.

Facebook logo

Comread rajesh

Dec 13, 2021
0

Hii sir im comread rajesh mera fb id disable ho gaya h so pleased give me my personal fecebook

Facebook logo

Karen

Dec 13, 2021
0

Facebook is disgusting and repulsive at best. I am in Facebook jail for 3 days over joking around with a great friend about him stealing my dog gifs And us 2 joking around about going behind a barn and beating each others a.... hmmmmm biden can say it but I cant COMMUNISM at its finest

Facebook logo

Derik pulver

Dec 12, 2021
0

Facebook allows people to attack individuals and then when that person responds they get restricted. This disgusting website not only encourages girls to be half naked on their profile but will also allow horse porn but blocks and restricts those spreading truth.

Facebook logo

Waseme Isaac Mambo kiloo

Dec 12, 2021
0

Hello Sir,

My personal Facebook account was permanently disabled. And I follow all Facebook community guidelines. Sir I already confirmed my identity with Facebook. I don't do or post any illegal activities on Facebook account. Your security system permanently disabled my account without any reason. Sir I stored my personal data on my Facebook account. Sir someone reported my Facebook account with falls reasons. Sir I already submitted my official documents two days ago to your Facebook Team but I haven't yet received any response from Facebook Team. Sir I request you to reopen my permanent disabled account as soon as possible. Thank you Sir. Yours Waseme Isaac Mambo.

Email/ crownmih1200@gmail.com

Username/ Waseme Isaac Mambo kiloo. DoB/ 12.25.2000

Facebook logo

annabelle morgand

Dec 11, 2021
0

I reported three people posting offending and discriminatory content on FB relating to the ‘unvaccinated’, they were inciting segregation and yes hate speech. FB replies for all three complaints that it did not breech their standards. It tells a lot about FB standards and them letting propaganda being spread across their media. We see you

Facebook logo

Wahid Noor

Dec 11, 2021
0

Sir i have both my…

Facebook logo

Kalika hamou

Dec 10, 2021
0

My personal account has been disabled on Facebook without any reason

Facebook logo

Ken Farenick

Dec 10, 2021
0

My Facebook account was frozen due to suspected identity fraud. I sent FB my email verification and passport as proof of my identity. No one has contacted me or opened my FB account back since it's been closed Nov.23 2021.What is their problem?

Facebook logo

Larry Hester

Dec 9, 2021
0

I AM GETTING SICK AND TIRED OF FACEBOOK DENYING ME MY FREEDOM OF SPEECH!!!!!! THAT BILLIONAIRE NEEDS TO REALIZE HE IS DOES NOT HAVE THE AUTHORITY TO DENY ME MY FREEDOM OF SPEECH. WHAT I SAY, I CAN SAY BECAUSE I AM AN AMERICAN BORN CITIZEN, AND NO MATTER WHAT THE ILLEGAL FAG OBAMA SAID, HE CAN'T STOP ME EITHER.

THEY BETTER START LETTING PEOPLE SAY WHAT THEY WANT, OR HE AND THAT COMPANY ARE GOING TO FIND THEMSELVES IN FRONT OF A FEDERAL JUDGE FOR BLOCKING PEOPLE FREEDOMS.

Facebook logo

Aslamkhan

Dec 9, 2021
0

My Facebook account disabled My personal account

Facebook logo

Cecilia Lesho

Dec 9, 2021
0

More than a month ago, i had my facebook account suspended after i was hacked. When i tried to review there was assurance that i will recover it. Yesterday i tried to open another one but within few minutes it was also suspended.

Is not facebook able to tell when someone is just being hacked? Why Am i suffering like this. You guys can do better than this. You know my timeline and all the things i post but why would you keep me behind bars for such a long time? I am so upset.

Very upset that i am suffering for things i was just a victim of and did not do them.

Facebook logo

Mohd Rizwan

Dec 9, 2021
0

Hello sir I'm real user of this account. Your security system by mistake Disabled my Personal facebook account and You have disabled my account due to against Facebook Community Standards. But I'm provide you all identity with is enough to reopen my Facebook account i hope you look my appeal and open my Facebook account as soon as possible, Thanks.

Facebook logo

Catherine govender

Dec 7, 2021
0

I cannot login my facebook the profile is locked i tried to put so many emails that i created but its not allowing me to login cannot urll please assist contact numbet 0798187002

Facebook logo

Clare Crane

Dec 7, 2021
0

Yet again have been banned. No explanation. Every time I log in to appeal it will not log me in and just takes me to the same page. If I try lo in via insta, however, it logs me in straight away.

Seems they actively block my attempt at making them explain to me what I said that was against community standards! I am incensed. It generally seems that misogyny is fine but calling it out isn't.

Facebook logo

Jonah Jones

Dec 5, 2021
0

Hello, i wish to make a complaint about Facebook not listening to a great number of my friends on my Facebook letting you know that my account is hacked! It has been hacked for a number of weeks now and i know that many of my friends including my wife have reported my account as hacked.

These people have manged to completely take over my Facebook account and change the password so i can no longer access my account. They have my phone number so i cant open a new Facebook account. They even managed to contact my daughter and pretend to be me through messenger asking her for a code that would get sent to her mobile phone so they could change the phone number on my Facebook account.

This then resulted in her Facebook being hacked, she has however manged to get her account closed down by…

Facebook logo

Sk abdul Quadir

Dec 5, 2021
0

My facebook account has been hacked by someone named priya sharma. She sent me friend request and when i accept it my account showing her personal detal.

Facebook logo

Ridhi

Dec 5, 2021
0

I can't found any sms ....

Facebook logo

Sk abdul quadir

Dec 5, 2021
0

Someone hack my facebook account name priya sharma. She sent me Friend request and when i acccept she is using my FB account which is not acceptable. And whenever i am login facebook showing her fb id.

Facebook logo

Randy Locke

Dec 4, 2021
0

Someone deleted my account in your office because I gave my opinion had nothing to do with violence sex nudity any of that I see where is posting what I posted and I was just my opinion you deleted an 11 year old account and deleted my photos I would like my photos back yes they’re still in your main frame somewhere please somebody look into this I have a feeling it was a Trump supporter worker of yours who just didn’t like the fact that I’m not.

Facebook logo

Mistie Comerford

Dec 4, 2021
0

I was accused of violating community standards for answering a question someone posted with the word yes.

Facebook logo

Candy Wehking

Dec 3, 2021
0

I contacted Facebook because my News Feed is not working. Everything else on Facebook works, and my internet connection is intact. FB emailed me and told me to change my password, and gave me an 8 digit code, but never told me where to key in the code.

Now I can't even get on Facebook, because I keep getting a field that tells me to enter the 5 digit SMS code that they sent me, but I never received any such code from them. Their help page has been no help at all!

This same issue with the news feed not working came up a few days ago, and I saw a number of complaints from others who are having the same problem.

Facebook logo

Paulette Reynolds

Dec 2, 2021
0

I posted a photo on The Big Lebowski Appreciation group page earlier this week. It contained a picture of a cat napkin holder, a bowl of cereal, and a simulated box of "life" cereal, featuring Jeff Bridges as The Dude. The box, cereal bowl, and napkin holder were all older than the pandemic, so there were no references to the Covid-19 virus, nor the vaccines. No anti or pro vaccine sentiments were listed - anywhere.

My posting privileges are on hold for "23" hours, because I violated the "Covid 19 vaccine rule" that Facebook has in place. Up until this afternoon I appreciated Facebook's rule.

I have taken two (2) doses of the Moderna vaccine - with pride - and I am insulted to be lumped in with the Anti-Vax crowd.

I know that the Facebook protocol put in place 'automatically' did this,…

Facebook logo

george theodoridis

Dec 1, 2021
0

I am repeatedly banned for a month over offences which I have committed a long time agoi and have paid the punishment many times over those very same offences. Totally unfair.

Facebook logo

Marcia Yowell

Nov 30, 2021
0

I just received a 3day suspension for telling someone online spreading lies that they were delusional. This same person has f**k Facebook on his page. The whole word. You said this was bullying. I strongly disagree. You let people spread lies, misinformation, and when someone calls them out, they get in trouble.

I have been called names,and been called a wasted space of air. I have never cursed at anyone. Why do the liars get away with everything. Most times, these people are a fake account. Very disappointed in Facebook.

Facebook logo

Serina guyton

Nov 30, 2021
0

I am a concerned citizen and In my opinion Facebook should require id before allowing someone to make an account . Simply because underage children are making accounts and they are being bullied , threatened and getting into trouble with the law enforcement.

Just like this is what happened with my underage child . A underage child has my child name posted on Facebook and a family member sent me a screenshot with my underage child name on it and people were making threats , harrassing us, people have been coming to the house and

we are in fear of out life because they won’t take it down . In my opinion the children should not be held accountable cause they should not be allowed on social media without showing id or proof of age .

If they can’t do this it should be shut down because we…

Facebook logo

ahsan mahmood

Nov 29, 2021
0

you are disabled my account without any reason why you disable my account if i do any mistake so please sorry for that and resolve issues and open my account again my facebook account is. Ayreerana@yahoo.com

Facebook logo

Echo-marilyn Janisse

Nov 28, 2021
0

I was put in fb jail for 30 days and fb couldn't tell me what I said or posted just did it with out me having to defend my case, this is ridiculous and fb is out of control

Facebook logo

Samike Choudhary

Nov 24, 2021
0

Someone hacked my facebook account and changed all things I am locked out with my following gmail

Facebook logo

Nancy Hall

Nov 24, 2021
0

I have tried getting facebook back after being hacked. I gave verified my identity and received a email with a link. The link is not hilighted and therefore I cannot click on it. I cannot find any solutions to my problem and there is no customer supprt.

Facebook logo

Fb

Nov 20, 2021
0

Your app doesn’t work! Send codes does work!!!

Facebook logo

Gloria Rose

Nov 18, 2021
0

I was told that my account by FB that someone tried to hack it. I changed passwords 3 times and still got runaround on trying to get logged back on. Now trying to sign in, my account has been frozen, What gives?

Is this a way to say that I can't because of remarks I am using as my FREEDOM OF SPEECH?

Facebook logo

Anne Richardson

Nov 17, 2021
0

I removed my rental ad from facebook. Over 5 days I cannot delete my debit card. I keep getting links directing to various departments. Once I fill out information on link it does not allow me sent the information. I have also follow there steps about how to remove a card from their site but it does not work.

I need help with this matter. I can be contacted at 862-201-6577.

Facebook logo

Cage

Nov 16, 2021
0

Every ad or post i delete continues to repost. I make the necessary changes so i will never see them again and they come back. Please no Ads of any sort.

Facebook logo

Qamar

Nov 15, 2021
0

My Facebook account blocked please unblock it immediately

Facebook logo

Alexander Kriukov

Nov 14, 2021
0

I got my account taken over by hackers after a phishing attempt. The hackers have also hacked into some of my friends account. Multiple people reported the hacking and Facebook ignored all complaints because ,according to them, Community standards have not been violated.

There is no customer help line and Facebook does not respond to any of my emails where I provided evidence of the hacking including login attempts from remote servers and the screenshot s of the phishing emails that my friends were getting from the hackers. Facebook only cares about their profits not about providing security for their customers.

Facebook logo

Doru Floares

Nov 14, 2021
0

Why did you block my account for something I shared from Facebook?? If the content was against your policy then it shouldn’t be on your platform from the start. It’s an abuse what you have done and you should be more careful

Facebook logo

Sharon Jones

Nov 13, 2021
0

I am disabled from using Facebook. Was told I was hacked. Don't believe this. Am sick and tired of reading Facebook's rubbish that does not work.

PreviousPage 16 of 64Next