FIAT

My 2014 Fiat Pop didn’t pass New Jersey inspection. Took it to Maple Shade Fiat in NJ and they told me they had to replace the whole emissions system at a cost of $600. They did that and it STILL didn’t pass inspection so I wasted $600 for nothing.

Tried calling Service Dept and left messages but no one returned my calls. What is my alternative now as I can’t drive the car until it passes NJ inspections. Can I just take car back to dealer and get it fixed FREE OF CHARGE?

I think Fiat OWES me that much. I will await your reply before pursuing this matter any further. Thank you Carol Iamurri

To whom it may concern,

I brought my car in Hendrick Chrysler Jeep FIAT at 543 N McPherson Church Rd, Fayetteville, NC at 8 a.m. on Saturday, June 10m, 2023 early in the morning requesting 4 new tires, tire alignment, and vehicle full check. I made sure that my advisor (Misty Whatley) knew that she had to update me if anything came out wrong. Then my husband drove me back home. That afternoon, she called me asking if I would like to get new wheel covers at the price of $210 each. I denied. She then told me that I had to wait until Monday to get my car.

I waited till about 11 am on Monday, June 12 and no one called me. I called the dealer, but no one answered, so I let my husband drive me to the dealer. I walked in and saw Misty. I waited patiently until she finished her call with someone…

UPTOWN Chrysler Dodge Jeep Ram FIAT Service Center, 6350 Denton Dr, Dallas, TX 75235 has been unable to repair or provide reasonable updates on the status for my black Fiat 500X for over a month. Jerrett Frericks , 682-239-3820, does not coordinate with the service technician and consistently does not return calls when promissed.

Danney Jarman 4043 Pepperwood Flower Mound, TX 75028 Phone: (469) 645-8536 Email: danneyj@gmail.com

3 motorhome that has just 77000 Klm (46000) miles . just run in I would say Engine man light constanty comes on after a few miles of driving , putting engine into limp mode , not good on the motorway at 30 miles an hour , since June 2021 has been in Fiat main dealership in Bigastro , BIG AUTO Orihuela for over 5weeks on and

off , sensors changed , catolitic converter washed out , didnt think that should be done , problem with exhaulst , needed modifieing , , no change ,ERG valve changed no different ,Air sonsor changed , no different , presure sensor changed no different , injectors changed , no different and so on , last visit to complain the fait main dealer informs me that the tecknical department at fiat wont talk to him and this is not there fault it is what the machien tells them to…

hello My name is haim gad ashkenazi and I live in Israel I have a 500X Fiat car from 2016 the vin is ZFA3340000P393685 and the vehicle's license number is 13-063-39. That after 29,000 kilometers the vehicle has traveled is a normal thing and if there is still a warranty on the computer and the oil pump of the gearbox I was told from the service center that they are not responsible for components that have passed 3 years of vehicle warranty.

The gearbox breaks down after 29,000 kilometers, I have had quite a few vehicles in my life and I have never encountered a similar phenomenon, the cost of repair in Israel at the service center is almost 1500 euros which is a very expensive amount. In such a case I would appreciate your reference Thanks in advance Haim Gad Ashkenazi 972525669100+

This is the sorriest dealership that I have ever visited. The service department won't even answer the phone. Spent 3 weeks trying to get a hold of the manager. The shop decided to remove my license plate cover and install their own.

I demanded my cover back, they said they did not have it. The manager said what can I do to make it right. I said an oil change, he responded that he has to talk to the owner, 3 more weeks nothing.

Then the guy answered the phone said we will give you 50% off an oil change. I asked how much is an oil change? He said $200. I asked this is an oil change on an Fiat 500 he said yes.

Do they really think customers are that stupid? What a joke. Shame this dealer is under the Fiat name.

Awful customer service Awful manufacturers warranty Awful extended warrany Chrylser Fiat has NO Honor or Integrity Poorly made vehicles Message center going off and on, telling me repair what I repaired a couple months ago On top of that Chrysler changed manufactures and extended warranty, didn't notify Chrysler Fiat owners so now I have to travel over 100 miles to have vehicle repaired because of the changes to the warranty I no longer have rental coverage unless vehicle totally broke down and

the dealerships here in Houston want to keep my vehicle for 48 hours to repair a TMPS sensor which only takes 1 to 2 hours, go figure that. I have to come out of pocket for rental that was initially covered by the warranty. Don't buy a Fiat!!!!

I have a 2013 500c I bought new. I’ve taken it to the Dealership for maintenance and repairs when needed. The Dealership where I bought it was Holt and used them until they were no longer there. The closest one now is not convenient but still want to use the Dealership.

, when I get it home to North Richland Hills... I find screws and bolts on the passenger floor board. Not knowing if they were extras are they were important???? I didn’t have time to take it back so I trusted that all was good. instead of 28/29mpg.

The second time I take it back when the light comes on I ask about the gas mileage and was told that it just depends on how I drive. Oh and the light stayed on, so I called back and they gave me the sequence of things to do for it to go off. OK....

the yellow light comes on…

I have a 2013 Fiat 500C with less than 39,000 miles on it. It is a fun car to drive. However, I have had to replace the front breaks and routers at 13,000 miles and front and back again last year. The starter had to be replaced at 35,000 miles should have lasted for 85,000. I just left my repair shop to find that my rear wheel baring are shot and I may need to replace a sensor-again these should have lasted for at least 85,000 miles. I bought the car thinking with the low mileage I would not be stuck with these expenses. There is also a problem with the electrical system and the trunk will not open and the convertible top also is impacted. I can’t even get these fixed due to all these repairs.

So disappointed, frustrated and angry,.

Employees at the customer care department are rude and unprofessional. I have bought many cars in my life, (raised in Detroit by auto workers), I have never been spoken to or treated with so much disrespect as I have been by the Fiat customer care representatives.

From the dealer service departments all the way to customer care one of the worst, never will I buy or recommend Fiat to anyone. Wish I could just return the car, so I never have to speak to, or deal with, again.

Below please find a sum of what happened to my car.

Drop off was at Fiat Van Nuys on 5/31 at 8am for AC malfunction. Was promised a call back later in the day. Never happened. The following day I called Kenny the supervisor who said the car isn’t ready, they’d call me back.

An entire week had passed with me calling them daily when I received a text on 6/8 that said my car is ready for pick up. I picked up the car on 6/10, only to find out the following:

- 2 controlled substance RX scripts were missing from the glove compartment.

- Multiple tools were missing from my trunk (saw, hammers, screwdrivers, Swiss knife).

- Protective plexiglass/ plastic cover is missing from the dashboard display.

- The sunroof cover is not the one my car initially had.

- The doors were misaligned.

- The…

My complaint is I took my fiat 500 x for service when I got home I found that oil was leaking all over the drive way and my neighbours drive were I park the car over night so I went back to the garage in my other car because I didn't want to damage the engine on my new car this was its first service .

Any way the garage told me I would have to bring the car into the garage my self which I thought was not very good after sales and I asked about the cleaning of the oil in the drives and basically said this was my problem not there problem it was there work man ship that was the problem because the oil was from the filter they had fitted if the vehicle had been checked properly they would have seen the oil leaking and

rectified before I picked the car up I only drove the car about 20 km…

I have had my car for less than a year 2016 FIAT 500X. It has been in the shop 3 times this time with a whopping price tag of $917. I called Fiat's customer service and was told that they couldn't help me.

This time it is the thermostat, thermostat housing unit, daytime running lights and parking lights(which I also had to get fixed in August) and a bunch of other things. I am very disappointed in this car. I traded a TOYOTA CAMRY and that was the biggest mistake

Dear Fiat –

I have been leasing a 2016 Fiat 500e for the past three years and my lease is due on March 12, 2019. I love the car. The orange accents on the gray body look great. The car is small enough to fit in my narrow driveway. The electric engine has plenty of zip. And with the rear seats folded down and the rear hatch, it offers easy access and a comfortable space for my dog.

I called Chrysler and my local Fiat dealer about leasing a 2019 Fiat 500e. Unfortunately, no one has any in stock and no one knows when they will have them. There is also a very limited supply of the 2018 Fiat 500e.

I asked Chrysler if I could extend my lease until the 2019s arrive. They said I would have to provide them with a VIN number and a date when the new car would arrive. I asked them when the 2019s…

Dear Fiat –

I have been leasing a 2016 Fiat 500e for the past three years and my lease is due on March 12, 2019. I love the car. The orange accents on the gray body look great. The car is small enough to fit in my narrow driveway. The electric engine has plenty of zip. And with the rear seats folded down and the rear hatch, it offers easy access and a comfortable space for my dog.

I called Chrysler and my local Fiat dealer about leasing a 2019 Fiat 500e. Unfortunately, no one has any in stock and no one knows when they will have them. There is also a very limited supply of the 2018 Fiat 500e.

I asked Chrysler if I could extend my lease until the 2019s arrive. They said I would have to provide them with a VIN number and a date when the new car would arrive. I asked them when the 2019s…

I currently own a 2018 Fiat 500X and it has been in the shop for repairs for 1 month, only because they cannot get 3 parts in to complete the repairs. They keep hearing the parts are on back order and the delivery is late, which I have found to be the norm for Fiat parts.

My wife recently had a Fiat 500 Pop, she loved, but because one part was not available anymore, the insurance company had to total it, and she had to purchase another Fiat, starting all over again. My question is how can you produce a vehicle and not have repair parts available for it when needed?

Could you please explain what the issue is. We are considering purchasing from another company if this is to be a continuing issue, which is a shame since we do love you vehicles and have both owned 3 over the past years.

To whom it may concern I purchased a 2016 RaM 1500 Ecodiesel with 46,000 kms on January 2017 from a Toyota dealer in Simcoe This unit was purchased originally when new with 3 contracts - corrosion & service plan until 100,000 kms as per the documents I have . With in 2 weeks I made a appointment with Finch Chrysler in London Ontario for service and to register the warranty under my name .

In August I noticed an engine oil leak so I returned to Finch Chrysler . I just passed the 60,000 km mark and they stated that my warranty coverage has expired . I mentioned that I have extended warranty but they denied it . Till this day I can't seem to get to the bottom of this , I have called chrysler customer care and they mentioned that the warranty wasn't transferred in time . I have done my do…

STAY AWAY FROM FIAT!!!! Fiat Customer Care is the absolute WORST COMPANY in the US. They DO NOT CARE ABOUT THEIR CUSTOMERS FOR THE WORD CUSTOMER SERVICE DOES NOT EXIST IN THEIR VOCABULARY. They cheated me by telling me I needed to pay for an authorized tear down of my engine ($1400 or more) in order to see if they could offer any kind of good will assistance which they didn't offer.

I have a 2012 Fiat 500 with only 39,000 miles. I serviced my car regularly getting oil changes, routine maintenance as scheduled. Then in April/May of this year, I started getting a warning light "Low oil pressure, Stop Turn off engine".

I had the oil level checked and it was fine. After reading about other Fiat owners who had the same warning lights go off and warning that the car was not safe to drive, I…

I'm highly disappointed with fiat I Bought a new motorhome in October 2017.We had a recall in early December a pipe was found to be fractured .Donnellys in mallusk in Belfast are doing the repairs they ordered the new pipe.donnellys rang me to come in for the pipe fitting on fitting the pipe they discovered the cooler had been fractured also I rang donnellys to-day about there progress 31-01-2018 they said they were waiting for the second part to come in they it could another two weeks .this is not acceptable.

) 500e. Our first FIATe was turned into dealer at end of lease. April 30. 2017 It was never inspected in a timely way. After many phone calls from Chrysler Capital, inquiring about 2014 FIAT, I complained about the dealer, & said this was not our job to worry about the 2014 car, when we had a new FIAT.

I was assured that we would not be held responsible for their lack of "grounding" the 2014 car. What happens? Car is inspected 3 months after we turned it in, in early August and yes we get a bill. Bill pointing out a missing power cord, and excess wear and tear on tires.

Hmmm, we turned in the cord, in April. (dealer lost? and we had a lease for 15K miles/year. Excess wear and tear on tires? don't think so. How do we know how this car was used for 3…

Fiat should give ground clearance and should give some space for allow wheel change 15 for 16 or 16 to 17 and should give ac at the back sit .in 500x trekking plus ground clearance and no ac at the back is problem for me accept that I loved it no doubt .

I have a complaint to register against a Fiat dealership at Silver link North shields. My wife took her son in to the dealership for his service and to collect the curtesy car that had been arranged. On arriving Scott was told by the for mentioned lady that no car would be forth coming as they were all being fixed. When my wife then interceded on her sons behalf Mrs Knowles was extremely rude and obnoxious. Coupled to this the staff were very unprofessional eating pizza and I believe kebab on the service desk while speaking to customers and my wife.

This sort of behaviour should not be allowed or for that matter staff talking to customers as if they do not matter. My wife runs her own company and as you can see I myself am an Account manager dealing with the general public every day. I…

I have had my Fiat 500 L for a year and 5 months and my clutch has went out and they aren't covering the $1200 to repair it. I called customer care and was told by a Rep. that it would be covered based on their findings. I get a phone call from the dealership next morning that it wont be covered. I proceeded and called customer dont care back and now its not covered, its 12k on the warranty for clutches. 50k is the warranty but 12k on clutches, and they explained how it depends on the driver how long a clutch lasts.

I am 49 years old driving a 1.4 litre multi port turbo lol if I wanted a race car I would have purchased a sports car. I have recently found out that clutches in Fiats go out. Its a common problem. I enjoyed driving it and even was going to get my daughter a Pop. No, no, no…

I would be believe that the definition of a garage would be 'An automobile repair shop (also known as a garage) is a repair shop where automobiles are repaired by auto mechanics and electricians'. Part of this would be to investigate, problem solve and seek a remedy to the customers complaints and observations, however it would be Fiat's service staff that they will determine whether your problem is worth while and whether it would be a waste of there time which in my opinion is 100% wrong.

I have a 2014 Fiat Punto Easy with a intermitting problem at low speed, on full lock to the right there seems to be a squeaky / rubber-on-rubber from the left hand wheel / suspension, heard only when in the vehicle. Upon booking the car into the London based garage was told 'if you cant go out with an…

My car is a FIAT 500x year 2016. I have owned my car for 9 months and it broke down on me. I called the service center where I bought it in San Antonio they said they closed the location and I needed to take my car to Austin. I called the Austin service center and was told to call 888-242-6342 spoke to someone who told me to call roadside assistance. They picked up my car and towed it to Austin. In the meantime, I am without a vehicle. I called this number and spoke to Jake who said he would approve reimbursement for a rental vehicle. The rental place stated I had to give a huge deposit and I can not afford this.

The next day they called me and said the vehicle was ready but I had to take a day off to come pick up my own vehicle. They suggested I call this same number back for…

My complaint is about your ad. You show two people pulling in to a drive way, running over, picking up a childs playhouse and putting it in their fiat. I take it you are encouraging people to be thieves. If this is the case, you have the dumbest ad people in the world.

Delivery 2nd time getting postponed. Even after giving regular comments and making full payment they are delaying and no proper customer service.

This is my third Fiat Ducato - brilliant. The first one (2006) came with two remote fobs - brilliant. Why have they made your product and service WORSE by only including one remote fob on new vehicles. On this issue your policy is wrong, your PR image is poor, and it is infuriating on a modern vehicle at this cost.

I dare you to be the first company to return to your old (better) policy on this issue. You would capture market share, and force others to follow suit.

Purchased a New Leftover 2012 500 Pop in 2013 with 25 miles on the O.D. Also purchased the extended Warranty. Car is driven approx 5 miles daily by my wife to and from work. The car now has approx 11500 miles. Driving home, she found that she wasn't able to change gears. After arriving home, the car would start but unable to shift, however if you put the car in gear and then start it would drive but unable to shift. Had the car towed to the dealer where we purchased the vehicle.

We were told that the car was smoking and needed a new Clutch, Pressure Plate, Flywheel and Bearing and this was not covered under the Warranty to the sum of $1800.00. Turns out, that this model had a Pressure Plate Problem we were not advised of. We had took the old parts to a local transmission shop who had said…

Took my fiat panda into my local garage as the clutch appeared to be slipping.The mechanic checked the clutch plate only to discover that oil had been leaking onto it.It was that bad that a whole new clutch had to be fitted. However my mechanic rang fiat newport south Wales to ask advice on this matter as he had never seen this problem before. The reply was that yes there was a fault on this model and told the mechanic how to resolve same. In my mechanics opinion the car should have been rectified by fiat as the clutch was not worn at all.

As you can appreciate I have had a hefty bill for the clutch to be repaired,which was not my fault.I am not happy with this situation and would ask you to look into this matter. I am a disabled driver and need the car.

After only six months. and 6500 miles, the engine cranks, but wont start. IF YOU LET GO OF THE KEY IT CONTINUES TO CRANK OVER! SCARY, switch keys and sometimes it will start. We took the new 500X to Fresno, yesterday, 2/15/2016, That's the nearest fiat dealer, 60 miles from our home, and the dealer said they didn't know how to work on the manual tranz, 6 speed turbo. models yet. Fresno checked the software, did the upgrade, and the car still cranks but wont start.

Of course it started for them, so we are stuck with a new UNSAFE FIAT. They asked me why I feel its UNSAFE. REALLY? Have you ever been a female, in a dark parking garage in FRESNO in a car that wont start! They said the best they could is find me a rental car. that I GET TO PAY FOR. Why Am I making $ 300.00 + payments for a NEW…

My new Fiat Ducato motor home has been giving problems since March. Between Fiat and Inyanga motors Empangeni they cannot resolve. The service and feedback is pathetic. This was to be my retirement vehicle which I have been unable to use for almost a year.

Various parts have been changed out but problems still persist? I have no fait in this vehicle and feel it needs to be replaced ASAP. My next trip is in March to Botswana and Namibia I do not feel comfortable doing this trip in this vehicle.

I have registerd a complaint with the Ombadsman with very little feedback.

I have had problems with lights blowing out, day lights license plate light brake lights and trunk not opening taking in for service again. This is a problem with the car I think is electrical but always told no. I was told trunk not opening wires were broken and very dangerous to drive with live wires.

This needs to be recalled.

Went to Glendale dealership for oil change. Failed to replace belly pan and other protective parts. Plastic scraping while driving alerted me to issue and now three weeks later can not get them to respond about replacement parts. I have called three times, been left on hold, and then told they would call to never receive call back.

Myself and all my friends say we really like the fiat, but we will not buy one. We hate your new commercials with Kanye West. We don't like his music, and now we have to hear it in your commercials.

Most of his music doesn't even sound great and now as a brand you tied yourself to him. What a joke! Thanks for allowing us to speak our mind and share the customer perspective.

I cant believe my motor home as been to four different fiat garages 3 in south France and one in York and they cant do a proper diagnostic because these early models are mismatched and only have 2 wires coming out of the diagnostic plug. So, therefore need a special adapter.

I have just been told fiat charge the garages £300 to hire this then this as to be passed onto customer why should the customer pay for this and why do fiat charge these fiat garages for the cock up they made in these early models. I am fuming and if I don't get any satisfactory answers from FIAT executives I am taking this further.

No response from customer support online either.

I purchased a new Fiat Ducato & converted into a motor Home. After 15000ks it developed a fuel injection problem & went into limp mode. Inyanga motors (a fiat agencey) had it for 6 weeks claimed to have solved the problem?

First trip same problem the vehicle is back 8 weeks & counting. Long stories I have to keep phoning this is my retirement vehicle & it is costin g me money. The service is pathetic.

My brand new Fiat Ducato was converted into a motor home by Vista in the Cape is giving endless problems. Purchased middle last year for my retirement. Vin number ZFA2500000250660 engine number FIAE04811889253. Easter this year on my way to the cape the engine management light went on saying fuel injection failure. I returned to Pietemaritzberg to a Fiat dealer who could not diagnose the problem as the light went off. He suggested I continue saying the vehicle could be driven & I might loose power. Got to Kokstad light came on & started to cut the engine. I managed to limp back to Richards bay & took the vehicle to Inyanga motors Empangeni (the only agents in the area).

6 weeks later the vehicle was returned to me apparently problem solved. My first long trip last Friday (Aug 6) about…

I have been complaining about below issue since I bought this vehicle, but I have no clue why Fiat team is not reacting/giving solution to my complaint. I have not received Complete invoice. It’s been almost 6 months, I have not received extended warranty card.

Co-Driver Side sit makes noise while driving. what if something had happened there? who would have taken responsibility? The Paint quality is very Poor,…

We took our 2013 Fiat to the dealer we purchased the car from, Fiat of Daytona Beach, Florida. They told my wife they were not able to provide an estimate for the 30,000 mile service work. That was OK because we called several area dealerships which provided similar estimates. In addition I mentioned that there was something wrong with the steering that I mentioned to the service department before and was told they could not replicate the symptoms I described, so they would check it out during the 30,000 mile service. We picked up the car on a Monday night after the service area was closed and paid the invoice. The invoice said they replaced a steering part at no cost, but the invoice for the service work was several hundred dollars more than other dealerships quoted.

I call the service…

Yesterday, I traded my 2014 Fiat 500L in for a Toyota. The reason for this was my total dissatisfaction with the vehicle since purchasing it at Bairel Fiat in Pittsburgh Pa. The car had issues that were corrected once I understood them.

One was car drifting on hills and setting the trip odometer. On a service call I asked service people about problem. They had no knowledge of how to address problem. I figured it out myself.

Secondly, had a problem when sitting in traffic for a few minutes, about ten minutes, car would smoke and stall out. Took it in for service and was told by technician that the fluid must have dripped on manifold with no explanation on stall. Happened repeatedly and when I called I got the voicemail at service department, this also happened every time I called service.…

I have bought a 2010 ducato 120 multi jet its only dont 75000 miles its had to have gear box rebuild and a new clutch but the problem is now the paint work its, but but there is lots of white showing where the paint is chipped. I have sent a email to fiat no reply as yet but its only 3 weeks surly the paint should not chip. I have been told fiat repair it but cant get any reply as yet would appreciate your help.

I have lived in Spain for over ten years and have owned Fiats for over 32 years. My Spanish registered Fiat Stilo Estate is now seven and a half years old so I thought I would visit your Fiat main dealership in Seville to upgrade it to a Doblo that you are offering for Euro 12.800 on the Fiat website. What we were offered was the older version of the Doblo at 17,308.81 another at 17,147.81 Nothing was mentioned about the special offer Doblo plus the only colour available was white. When asked what other colors were available we were told that anything other than white would probably take three or more weeks. The colors mentioned were white and grey ! The Hire purchase was going to cost us over 4000 euros.

My vehicle as part exchange started at 3800 Euro's but was reduced to 1500. Reasons…

i would like to bring to your kind attention about services at marikar agency kottayam . very huge amounts was invested for built a service center at kottyam, but costumers are not getting benefits from the above service center due to the following problems . 1.

not available eligible mechanic , they could not identify exact problems of vehicle. 2. supervising is very poor he had dont know what is my duty. 3. waste of time , if we placed veh to the center there is no any commencement the works should be completed in the prescribed time. 4. 5 .

the work sheet was mentioned too maintenance they were attending few columns only. 6. they asking spare had changed but physically not done. people too like fait veh but problems is too.

I love my Fiat and I take extremely good car of my car. I bought my car in May 2014 and is under warranty from the dealership I bought it from. About 2 months ago I noticed paint peeling on the right rear wheel area.

Where it is peeling is not close to the tire so it could not create any damage. I took my car in to the Fiat Dealership. The manager of repairs from the start was rude and did not even want to deal with me or my problem.

He took pictures and quickly excused me. I tried to explain there was a flaw in the paint for it to peel and need to take a better look at it. He was trying to tell me a rock or some outside influence did the damage and probably the warranty would not cover it. Just like that!

He told me he would call me in 3 days with a reply if my damage was under warranty…