First Data Global Leasing

Iotice signed up with TSYS card processors in May 2020 through a contract agent : Danielle Jongwaard. 20 bank draft from a "FDML" organization. I tried contacting Ms Jongwaard at TSYS in Phoenix Arizona and was informed she no longer was employed there.

When I asked for an explanation of this charge I was informed that this was a 48 month non-cancellable equipment lease. I explained that I had told Ms Jongwaard that I wanted to purchase the terminal outright apparently she slipped in a lease Agreement into all the paperwork without informing me or with my knowledge.

38 months into my contract my credit card processing fees Doubled and I changed processors. I attempted to return the equipment with written notice 3 times! and was unable to reach any representative.

Finally on my own I was…

Returned leased credit card processing machine in 2018 as we went our of business. 18 to pay off lease. We continue to get a monthly statement, which I have refused to pay - thus adding late charges. Our lease has expired to my knowledge so why are we being billed?

Katrina Osborne & Arlena Chisholm discovered in 2017 that a merchant machine that we believed was supplied by Wells Fargo was really leased from a vendor. The machine stopped working in 2017 and we reported the malfunction on several occasions to wells fargo.

We were at these times advised that we would need to contact another vendor. We were never advised that a vendor was involved initially when the contract was signed. After being advised by Wells Fargo, we reported the malfunction to the vendor and to date we have not received a working machine.

5 years with no functional machine. It is unacceptable for Wells Fargo and Furst Data to expect and collect money for leased equipment that is nit functional, yet they have been consistently collecting! Since we…