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Fred Meyer Jewelers

2.0
5 complaints

Complaints

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Margie Shurts

Sep 22, 2022
0

Back in 2016? my husband purchased a diamond for my wedding ring from your jewelry store in Bremerton Washington and they set the stone in my ring. Each year I take it to get cleaned and checked, at 1st it was every 6 months then during Covid it was changed to 1x per year.

I took it to them this morning and Inna stated they don't guarantee loose diamonds, I tried to explain to her that they have checked it and cleaned it for me numerous times, she insisted Fred Meyers doesn't guarantee loose stones, so I tried to explain it to her again with her repeating her same phrase, I finally said to her to just give me my ring back and I will not do business with Fred Meyer jewelry any longer.

At that time she finally said "well I can check it for you". I just left as I was not happy that it had…

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Catherine Buck

Mar 20, 2022
0

The hook on my cross broke. 00. She said I would get a call telling me what it would cost. 00 plus tax. 59. I explained the lady told me a different price. She said it didn’t matter, “You signed the form”.

I bought my wedding rings there, an expensive gold chain. I have never been treated so rudely in my life. I will never purchase jewelry there again!

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marceyah

Jan 2, 2019
0

purchased and paid for a 300 gold chain to put my charm on. the lady said I owed another 66 dollars . I asked her for what and she said to put the charm on. I told her no one ever told me, quoted me, in any matter there would be an ADDITIONAL charge.

So the result, Fred Meyer returned my money, took off my charm and so they lost a 300 sale over 66 oh and one more thing she said to me "I should have known about it" What the hell is that about!? I should have known about it???

After I bought a 700 table and chairs from Fred Meyer this is the way they treat me.

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annette whatley

May 31, 2016
0

Bought a couple of rings in December on the 60 month, 8% interest deal that was going on. My first bill came and was about 70 dollars and then the next payment was around 200 or so with nothing else added to the account.

In fact I have less on there than I originally did. I cant get anyone to fix the problem and have since been threatened with collections. no one in the store helps and when I call the Fred Meyer corporate office they say the store needs to call them with the payment stats.

The manager of the north ogden, Utah store is horrible and very rude as well to customers and the other employees that work there. I'm ready to call BBB.

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Aimee Cruz

Nov 13, 2015
0

This was at your Redmond, WA Fred Meyer Jeweler location, 17667 NE 76th St, Redmond, WA 98052. I would like to share my experience with you on my very first time in a Fred Meyer Jewelers store. I have always shopped at Kay Jewelers for any piece of jewelry I have gotten, but since I shop regularly at Fred Meyer grocery I thought I would try the Jewelry store. It was bad from the very start. I came in to get my ring cleaned and to find my husband a wedding band for work (something cheap and can be scratched) As I was talking with the employee I made a joke about how it took longer to find his ring than it did for him to find mine.

Her comment was my ring was “cute and simple” SIMPLE is the exact word she used to describe my wedding rings. She does not know what the back story could have…

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Tina Trang

Aug 7, 2015
0

I'm a regular customer here, used to be one of my favorite place to buy Jewelry's. Last week I bought a diamond earrings for my daughter. The girl name Julie was helping me. She told me that there is a special today on the earrings that I wanted. I wanted it in white gold but they had to order it for me. Mean while I could wear the yellow gold on my daughter ears. When the white gold arrive I could just bring it back and they will switch it for me. So I paid for it and left. How cool is that? Here comes the problem...

The next day I got a called from Julie and she told me that she did a minor mistake. The white gold cost $8.63 more. Do I still want her to order it? I said YES.... Three days later she left me a message and said the earrings are here. 2 days later I came in which is today…

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Anonymous

Apr 15, 2015
0

I wanted to gift my wife a pair of diamond earring for her 40th birthday and decided Fred Meyer to be the place to buy it from. I am thoroughly impressed by third service and was amazed with the kind of variety they had.

FMJ is doing an excellent job in designing their jewelry. When I went to the outlet, I was greeted well by the staff there and they made me understand the quality and certification of a diamond which I was unaware of.

I would definelty recommend Fred Meyer Jewelers to all who want to purchase quality jewelry.