Fujitsu

I have been phoning for Days! The woman who answers 1800-873-3822 is RUDE and unhelpful. She supplied me with 888-888-3424. The phone is ALWAYS BUSY. When you finally do get through it says the person you are trying to reach is unavailable and hangs up on you with no possibilities of leaving a message or getting to anyone else.

I have been saddled with a model AOUG15LZAH1 Heat Pump wall hanging unit. I purchased the home with the unit already installed, it was NO doing of mine because I would have purchased YORK. The manual is useless and I just need some help as to why there is a orange light flashing. This is NOT rocket Science. There should be someone, anyone available to spend a few minutes on the phone with me to let me know why.

I am exhausted trying to get through and this is a…

I bought a second hand Fujitsu TP7000S from a store, the bios is admin locked and there is no way for me to access it, I tried multiple times to get in touch with their technical support just to be told if I did not buy the computer from a reseller of fujitsu or fujitsu them self, They cannot help me as they need all kinds of proof, I think that is a bit unprofessional from their side, how are anyone whom bought second hand fujitsu equipment suppose to get help if fujitsu don't want to help them.

Awful customer service. Waited 45 minutes on hold just to he hung up on by the technician with no call back. My ticket # was 696666. I called back and notified the call center and got put at the back of the list. Absolutely disgraceful service.

Luckily I'm a technician and will make sure my customers don't ever see a fujitsu unit on their site again

Hi,

I am writing this mail to bring to your notice that Fujitsu support delivery and response for the critical issue is slow. I am very much frustrated the way things are going from last 2 months. So, i thought of writing a complain and bring to your notice. I am business customer with below details Name of company: Civil & Electrical Project Contracting Company (CEPCO), Jeddah, Saudi Arabia and have raised two issue.

1. TQ ID: 233693459 - For H/W issue was raised on 26th May 19 and Quotation was received on 23rd June 19 & PO was send 23rd June 19 1st Aug 19 payment and since then i did not receive consignment. Every day i keep calling and get to hear some old story. 2. TQ ID: 2386016917 - Power supply failed issue raised on 25th Aug. In log they could not get much information so they…

I would give 0 stars if possible. Where do I begin? I sent my laptop out for repairs in mid April, with an estimated completion date in early may, which was good as I had finals coming up soon. Well 2 months go by and no word from Fujitsu, no updates, and the estimated completion date remained the same throughout the process.

I checked on May 24 to see where it was, and the screen still said "estimated completion: May 15 2019".

Finally, I received my laptop back 2 days ago (June 11) only after I called them numerous times (to which they still gave no answers) and finally had to have my college call them to figure out what's going on. I get my laptop back, and it's running EXTREMELY slow, so I called tech support and they told me to update the drivers and it should be fine.

I updated…

dear sir I have given my Fujitsu scanner model no 7160 and def serial no.A33AG23405 to your service provider Accel frontline ltd Chennai on 27-04-2019.but still they are not giving any proper response. also I tried to call on 04442994280 but no one picks the phone. Please let me know what should I do.

My name is Ilir Gjocaj, film producer and archivist from Kosovo. IN 2016/2017 It has been sold to us a broken LTO drive (Fujitsu LTO-6 Desk Top Model (RoHS7) from Macedonian Fujitsu reseller SETRA DOOEL, Skopje, Macedonia, together with a Celsius Xeon desktop, 5 LTO tapes, and a video projector.

Because we couldn’t use the LTO drive during that year (the budget of 2016 went on purchasing the tech and on only in 2017 we use the budget to digitize our film stock) this year we found out that the LTO drive is actually broken and the warranty expired. As a matter of fact, it was very clear that the drive was sold used and broken since their repair department found a head pin with some tape inside, and that head pin it wasn’t ours, as we documented to them.

We only have the tapes we brought…

Sirs,

My particulars:Model: # AOU24RLB Serial # FRN011999 Installed on – 9/23/2016

Case# 68418/77368

Returned to have Compressor and 2 boards replaced We returned on 1/31/2018.

I have now been without heat for this house for over two months. And your company has been simply awful and rude. You did not give proper support to the repairmen from Haynes heating here in Cedartown and after a week of trying to help they had to take away the compressor unit in its entirety and send it back to you. I was told to expect the unit back in a week or so.

That was over six weeks ago. Since then you have been incredibly slow to repair the unit and even told Haynes that you were 'backlogged". That is such a joke. I was in equipment sales all of my life and if any of my firms could not repair and ship…

I was purchased Fujitsu laptop on snap deal last year November, it has a warranty. While I am using since last 6 months if I try to close the laptop it is very hard so one side corner back side it is started fractures.

I was busy with my laptop there is no service centre in my city so I did not complain. But now the problem is very high so I complained but they are saying it was my fault but I have not done anything.

It is manufacture problem so please solve my problem here. I am sending complaint ref no and laptop condition video file link and images also.