Gardens of Time logo

Gardens of Time

1.0
46 complaints

Address

208 Utah St Suite 300, San Francisco, CA

Complaints

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Elaine Coxon

Mar 28, 2021
0

Game is taking too much time to load. Keeps coming up with error should not use users surname. The scorer is not going high enough on the games. The tower ruins the lipstick building and the Canadian museum are not the correct buildings.

Unable to update some of my larger older buildings.

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Elaine Coxon

Mar 28, 2021
0

My billing is 26th of the month paid but have not received my 100 bars of gold.

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Sherry

Jan 21, 2020
0

getntwo levels then crashes of course have to start over. Frustrating

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Mark Morgan

Dec 11, 2019
0

GOT abruptly disappeared from Facebook game list and have been unable to retrieve.

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Karen Betz

Dec 1, 2019
0

Game keeps freezing up at start and during quests. I have lost all of my inventory.

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Karen Whitham

Feb 17, 2019
0

Gardens of Time is loading slowly and freezing and crashing frequently. This has been going on for several days.

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Barbara Hocter

Feb 14, 2019
0

The game for the past 3 weeks has not worked all we get is a notice saying be patient,,,however they have no problem in taking my money for inner circle and there are no benefits....they are misrepresenting themselves with false promises..it feels like I'm being scammed as well as hundreds of others! I have been playing for years and the problems began when ROCKU took over

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Yvonne Stouffer

Aug 11, 2018
0

As I start to play,it quits and says Internet Explorer has stopped game,please help me I love this game. Then I loose all my points,Thank You

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James Fraser

Aug 2, 2018
0

I play Gardens of time and I have played for several years. Over the past three weeks the game has become increasingly unstable and takes many attempts before it loads. The time machine, at startup, keeps continually rotating and will not load.

Some days I am unable to open the game and play and it is now coming to a point where I am considering stopping playing a game I have enjoyed playing with friends. I blitz with my friends and find that toolboxes are not being credited to me.

My User ID: is 1304329682 but when I try to send gifts at the beginning of the game another ID number, not related to mine, states that it is not valid. Can you please confirm that you are able to fix this problem before i delete and stop playing the game that appears to be focused on advertising rather than…

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Shirley Fletcher

Sep 3, 2017
0

I have played this game before this company took over, I stayed with you, it was a rocky start, but you came through and the game was good for a while, if I tried one, I tried 100 times to get the GOT working, I am not alone in this quest to play your game, many have similar problems, mine, slow to load - when I try to give gifts (I have over 250 players) I get a freeze - I have to completely close down.

in the end I just removed the game in sheer frustration - I really would like to play again, maybe a completely new start, it's one of the best games and I was a loyal player even a member for many years - you must have made a fortune off me - ok - lets see what you can come up with - yours sincerely Shirley Fletcher

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Beverly

Apr 25, 2016
0

Every time I send a gift request a pop-up shows up with the name of the person or persons I'm sending them to---how do I stop the pop-up?

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Joanne Riggs

Nov 1, 2015
0

I just jumped to another level and made a purchase for over 7k it showed up to place and froze up. I am frustrated why does this happen and I want my purchased to be given back ID 1000012227813332. It is very frustrating to try and get a hold of customer service for a game like this when everything is online.

I am thankful I found the complaint department with this information! Thank you for your help. I will await your solution.

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Katalin Gyorffy

Jun 2, 2015
0

I subscribed to inner circle but did not receive gold. Got everything else but the gold.

Also refresh does not work to check messages I have to refresh the whole page.

also having problems with moving objects around. How can I tell this company what is wrong if there is no support phone number online?

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Anonymous

Feb 16, 2015
0

I have been using the same email address since I started this game and now ,when I attempt to login, it tells me it does not have this address on file. I cannot access support since you have to login with your email so I cannot find out what the problem is. They should have a way to contact them for a problem like this. This game has been one annoying glitch after another.

I never got time crystals. Everyone else can request them and other items. I get nothing! Why can't I get or request crystals? Game shuts off whenever it wants anyway. Am about to delete game!!! The crystal issue is pissing me off!!!!

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Anonymous

Feb 16, 2015
0

I've upgraded the ice hotel and toy shop but it hasn't registered it on the quest bubble and hasn't given me the winter castle. Also I never got the dragon tower when I completed that quest either

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Anonymous

Feb 16, 2015
0

When I click on to receive gifts that peoplel have sent me or if I click a request from someone it just pops back up so I carnt receive any of my gifts that people send or energy it won't go into my box I'm playing at a disadvantage nor can I help someone else

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Anonymous

Feb 16, 2015
0

since that time I am unable to make request one on one to my GOT friends or make posts requesting crystals I find this very unsetteling and find that I do not play the game anymore because of this as the whole idea of the game was to complete requests and so on.

so for this reason I am requesting to be removed from the trial pertaining to the Time crystal crafter. Thank you Neila Clark

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Anonymous

Feb 16, 2015
0

I am well over what it says cause every time I get back on it there is a few thousand missing off it which makes it hard for me to unlock new levels this high up . I would really like to continue playing this game but I will not do so if I continued to be cheated ,please fix it to where my actual score is there and my levels that I have earned are unlocked please and thank you .

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Anonymous

Feb 16, 2015
0

Over a week, now not being able to purchase gold bars! I got new iPad on January 5, everything was transfered only somehow I've lost my purchasing power in gardens of time, I can purchase with silver, not gold bars that cost real cash, WHY? What happened?

Can it be corrected, I'm on no. 78 ,chapter 31,have oodles in inventory& a full garden, I'm afraid to delete,as I could possibly lose everything and we are talking hundreds of dollars, what can I do?

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Anonymous

Feb 16, 2015
0

Bought stringed quartet& flamenco dancers, on quartet. Only gray space, on dancers one girl. This is my second complaint, after the last, they came on for about an half hr then oops gone again, even added some upgrade to quartet nothing.

If I put them in inventory they show up, but once I stick them in garden same old story, please help!

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Anonymous

Feb 16, 2015
0

I have played this game for more than two years and have completed it (ranked at 100, the highest). However, the game continues but Playdom does not expand the grid so that long-time players can continue to put items in the garden; the grid is maxed out.

Adding insult to injury is I pay the monthly fee but don't get the item of the month which, even if I did receive it, I don't have space to place it in the garden.

And, there is nothing on GOT site that allows me to complain.

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Anonymous

Feb 16, 2015
0

I am so mad! I just used 182,250 coins to upgrade Royal Albert Hall to level 5. All the material requests had been in a completed state. I was short the last 60,750 needed for the 3 of 4 blueprint!

When I went back to it I no longer had completed materials status & I was back to needing 0 of 4 blueprints. I have been requesting materials for this upgrade for months now! I won't buy fake gold with real money sorry!

This is the 3 rd time I have tried to upgrade this item & others & have been cheated by the game! WTH!! This game is starting to be a drag! Enough of the million update arrows as well!

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Anonymous

Feb 16, 2015
0

I have played diligently to reach Level 91. For the first time, the glitches have overpowered my ability to go forward in the game. otherwise I cannot advance the story. I can clear screens and earn stars and points, but I want to hear the characters again.

None of my friends seem to be responsive to my request to help me with materials. This never was a problem before, and now I am "frozen in time" just like Elizabeth. This is a major pain and there seems to be nothing I can do, but hope that the material requests come through but it is painstakingly slow, and I know something must be wrong with the requests going through because others are compaining as well. What to do?

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Anonymous

Feb 16, 2015
0

During the editing process, such as moving objects around/ and or selling off objects or placing objects back in my box for later use, a screen would pop up declaring I updated an object,taking away my gold bars related to said object. This absolutely was untrue, since I have never did any updates yet since I started playing Garden Of Times since October 2012.

I do not use the updates since I feel that is waisting my gold bars/money! Due to this assnine error, I, have lost 22 gold bars! Just wondering if this is just another way for Disney to become even more profitable!

I would like to see the return of my gold bars back in my account but I guess that won't happen! If this company pulls this stunt on a number of consumers, imagine the profit it would gain. Yes,I am calling this company…

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Anonymous

Feb 16, 2015
0

Lost 10,000 points in reputation today. Played in AM and only needed 60 points for next level. Signed on in PM and needed over 10,000 points. One of my friends has been telling me she loses points all the time, but this is the only the 2 nd time I noticed it.

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Anonymous

Feb 16, 2015
0

So I found all the items in the London nightclub but the app malfunctioned and it kicked me out. The energy was gone (ok that's fine I get it...) but I didn't get any closer to another star, no xp or anything. Grrrrr..

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Anonymous

Feb 16, 2015
0

I can't receive gifts or send gifts, so game play is almost nonexistent unless I spend a boatload of money. I can't afford to play with real money, but now the gifts are broken, so I can't play at all.

I am really upset and will continue to give 1 star reviews as long as you continue to ask me if I want to leave a review, which is every day. And I will ask my 235 Game Center friends with the same problem to do the same thing.

So, not only does it not work, but there is no contact at all letting us know what is going on. Please fix it or tell us what's happening.

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Anonymous

Feb 16, 2015
0

this is about Playdom games several women are being bullied and harassed and stalked on gardens of time game all of us have filed complaints since MAY 2012 with printouts as proof and they have done nothing we have contacted Disney and get the runaround these women are being cusses and stalked and harassed on a daily basis all because they filed a complaint to try and

protect a fellow player Playdom says they have zero tolerance for this but have done nothing to stop it since May 2012 . where do I go to get someones ATTENTION about this or do I need to go public against Disney since they own the game .

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Anonymous

Feb 16, 2015
0

I've tried to reset /reload the game. I've tried waiting a couple days but nothing happens. I have gotten more gifts etc but the game won't let me accept them. I'm getting very frustrated. I have also lost gold. I purchases $10 worth and like 2 days later I had 1 bar.

I'm not spending another cent for gold to have it disappear! Can someone tell me what is going on with this game? I was addicted to it but now it's just getting annoying!

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Anonymous

Feb 16, 2015
0

For some reason, the first four quests of chapter 8 won't open. The hands of the clock spin endlessly; yet quest 5 was available and I was able to purchase the premium scene. I am at a stand-still.

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Anonymous

Feb 16, 2015
0

I have cleared my history, reset myiPad, updated my game, and logged in and out numerous times however I still cannot receive my materials, energy, gifts, or log into any challenges. HELP! This has been going on for a week and I cannot upgrade any buildings to the next level.

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Anonymous

Feb 16, 2015
0

It's been better than 24 hrs & section to ask neighbors for building materials has not come on !??!

Also neighbors to send gifts to, has only come up once.

Also, in puzzles there seems to be certain sticky objects that won't come, then after penalty, there it is! I have iPad 2 . While I'm at it, I've used my whole team of neighbors for a certain object from time to time, often to come up nil.

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Anonymous

Feb 16, 2015
0

I have completed the first two chapters of Lulu's Winter Wonderland, received the Times Square building, upgraded it to level two and it disappeared. I am quested to upgrade it to level 3 and it is no where to be found. I never received the second scene reward for 4 star mastery.

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Anonymous

Feb 16, 2015
0

After faithfully logging into Gardens of Time 5 days in a row to earn a bonus spin, it now charges 5 gold bars to spin. The prizes are not worth the price. Why pay for an earned bonus? Many of us want to know.

I had 12 gold at last play when log in at 4 AM I only have 1 gold. Please return my gold, I dont want to have to stop playing this game however past 3 months I had more problems with the game, and no officials, employees of Gardens of time doing anything about, I'm just one of millions having issues.

Why, an hour or two after I have gifted or asked for gifts, do the same names appear again (for both asking and giving gifts)? Very frustrating especially when the time crystal games have an expiration date! I would like to use money to further my position in this game, but am unable…