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Gatorade

2.0
34 complaints

Address

555 W. Monroe Street, Floor 1, Chicago, IL 60661

Complaints

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David C

Aug 18, 2023
0

Bought Gatorade Frost Glacier Cherry. Expiration date FEB 24 24 1537AZ053031 Opened it, took a drink, and then noticed a chemically sweet taste as well as the taste of sewage. Faint smell of sewage came from the drink. Stomach is a bit upset but nothing major.

Please check into this and pull it off the shelves.

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Georgia ResmanCathy Resman

Aug 14, 2023
0

Gatorade X Water bottle purchased for granddaughter broke after 1 week and being dropped while riding her bike. Poor construction? Faulty material? Poor design? Whatever reason, expensive on at near $30.00. Mother purchased at daughter's pleading and grandmothers frown. Reported this incident a few months ago and received online confirmation with Case#04858042 ,and a 'will contact you' comment. I am still waiting for follow up.

Thanking you in advance for attention to this expensive experience, with nothing but broken bottle to show for it. Georgia Resman

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Levi constantini

Aug 5, 2023
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I purchase the 10 pack of 12 berry propel packets on Amazon every six weeks. Last time I bought them they only cost 39 dollars which was reasonable, but it's only been six weeks and the prices went up 20 dollars!!! That is crazy!!!

Your retailers are taking advantage of us customers that are trying to live healthy lifestyles and maybe loose weight. I don't know if you pushed the price up on them and that's why it happened. But maybe there should be more oversight

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Kim Sparks

Jul 23, 2023
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My Gatorade tasted sour didn't have a fresh cherry taste left an after taste I spend a lot of money with your company my 8 pk Gatorades thelast two pks were not good I bought at Ashland dollar store in Kentucky my barcode is5200010312 12fl oz bottles 2809 Carter ave Ashland KY 41101

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Constance R Johnson

Jun 25, 2023
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Lime cucumber pepino limon is undrinkable. I spent $2.50 on swill that I had to pour down the sink. We're about ready to switch to Powerade forever

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Summer Fullington

Mar 21, 2023
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We have ordered a variety pack of no sugar blue white and pink drinks and we opened the pink berry flavored one and it smelled of bad chemicals and it had a darker color

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Melissa Stoecklein

Mar 16, 2023
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Your bottles are not easy to open!! If adults are having problems with it, how do you expect kids to open the bottles. What’s the use buying them if you make it impossible to open

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Laura Posey

Mar 16, 2023
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I purchase your 51 oz glacier freeze powder about every two weeks, my son loves it.

However the last two purchases there was not a scoop in the container, I’m sure this is a packaging error and things like this happen. My son has special needs and is very insistent that he make his own Gatorade, as you might guess it’s very messy with no scoop.

I’m hoping that making you an aware of the situation might help in the quality checking process more stringent. Thank you for your time.

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Sandra Hetrick

Mar 12, 2023
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As senior citizens with limited hand strength, my husband and I, 83 & 84 years old. Love drinking Gatorade Zero and G Gatorade. A problem we are experiencing is getting the screw top caps off easily. I understand the reasoning for tight caps, but it is very difficult to open them.

When we are able to get the cap open, the liquid squirts out all over and makes quit a mess. I don’t know if there is any solution to this problem but I wanted to make someone aware of this.

We do want to continue to drink Gatorade, just wish an easier way getting them open.

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Isaiah Colwell

Feb 6, 2023
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I had a recent purchase of a Custom GX bottle. When I first received it, I was very happy with the quality and it worked great, although soon after the valve mouth piece began to leak. It was tolerable at first but now it leaks constantly and is difficult to drink from.

It seems to be an issue with the rubber within the mouth piece. I was hoping I could get a replacement cover for the bottle, or replacement rubber valves.

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Kim

Nov 28, 2022
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I have been drinking the 20oz , 8pk Gatorade bottles for years. Because of the price increases due to inflation I switched to your 10pk powder only product and reused my 20 oz bottles with my water to help with the cost.

My complaint is that your 10pk powder pacs for 20oz of water does not taste anything like your pre-made 20oz Gatorade bottles. Even when u put less water in your 20oz Gatorade bottle(like 16oz if water) and use one of your Gatorade powder packets made for 20oz of water the drink taste very watered down. 9oz of water.

9oz and 20oz of water taste more like water than like Gatorade. Please adjust so i can still enjoy drinking Gatorade. P. S. 9oz packets then 20oz packets in the stores which doesn't make sense because the Gatorade bottles are 20oz. Thanks

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Charles Appel

Nov 8, 2022
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I purchased 2 12 packs of small bottles 3 of them had bad seals. See an example in picture.

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Tykeisha Mills

Oct 1, 2022
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So my daughter tried to open the Gatorade and it wouldn’t open at all so I tried and it was so tight I threw it away it was glued on super tight it caused her a bruise on her hand

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Shannon Silva

Aug 24, 2022
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Dear Gatorade, I am so upset and kind of angry. The only Gatorade I drink is the clear Ice Punch. And now I can't find it anywhere. Why would you do this? Just why? I have tried all of the Gatorades.

Like literally all of then. And then for years I would buy just the ice Punch. I had so many people try it and love it and they always ask me where do I get it. I don't know what to tell them now.

I have 2 close friends who are currently searching every where even online. And they're having no luck. I even used to stop in New Hampshire at a market basket on my way to visit family in Littleton new Hampshire just to get some.

And I would buy close to 80 dollars worth just because here in New Bedford massachusetts I couldn't find it. Please bring it back I miss it so much. I have one tiny…

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jayne decoste

Jun 29, 2022
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The Gatorade super shake I purchased from Amazon has a white chunky substance inside and it made myself and my husband I'll we we drank it last night

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Arleigh Morozzi -Hocker

Jun 28, 2022
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My son opened a red Gatorade that was apart of the 6 pack we purchased, when he took the 1st sip he came back in the house asking if someone was messing with him ... I asked what he was talking about and he said smell this and gave me the Gatorade he just opened and the smell was nauseating!

I immediately looked at the bottle and floating on the bottom are pieces of something!!! I dont what was done to this Gatorade but this is unacceptable!!!! I expect something to be done about this!!! I'm tempted to get this tested to make sure my son isn't going to get sick from this!!!!

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Ms. Sheila Clark

Jun 13, 2022
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I wanna know why Gatorade is taking away the 32 oz bottles bottles and replacing them with the smaller bottles at the same price or either we pay in more for it we pay more for less are you guys taking away the 32 oz bottles is others is this temporary as a customer I love the 32 oz bottles They last longer as a cov19 survivor I'll fill in love with the 32 oz bottle of Gatorade Did you change your ingredients because it tastes different also I'm just concerned about the price in the bottle you making less but

charging the same price please bring back 32 oz bottles I've been searching for them everywhere Fruit punch is my favorite.

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Kenneth wright

Mar 4, 2022
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Reduced the size of the bottle from 32 oz to 28 oz and had c the nerve to raise the price also. This executive that decided LESS FOR MORE should be fired. We will not purchase any more.

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Kenneth wright

Mar 4, 2022
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Who ever decided to change bottle size from 32 oz to 28 and raise the price at the same time should be fired. We will not continue to purchase your product unless this gets corrected. We understand prices going up but not paying more for less.

We will find something else to drink.

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Diana Petruzzelli

Jan 6, 2022
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I purchased 2 GX NFL bottles for my grandsons for Christmas. When they opened them quite excited they immediately put the Gatorade in and one leaked. My son contacted Gatorade and was told this is over 30 days. Yes, it might be we were all told to order Christmas gifts early because of delivery issues.

Top of the bottle is defective piece missing and that’s why it leaks. My order 5ODVGL4O and it is the navy bottle. I don’t want the cover just the bottle. Please help! Thank you

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Diyanne burt

Nov 29, 2021
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I got a Gatorade and I just bought it and I started drinking it and it tasted funny so I looked at the bottle and it looks like it has mold in it and my stomach is acting up i don’t know what too do but tell y’all before I go any further than this

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Charles Cutillo

Oct 4, 2021
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Whatever possessed you to make a cucumber flavor? I just tried it and I dumped it down the drain. I very rarely waste food but that was nasty..CC.

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William Luebs

Apr 5, 2021
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Just heard you are supporting an overthrow of our country by supporting BLM. I support equality of all, BUT NOT COMMUNISM. I will never buy Gatorade again

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Caden

Feb 13, 2020
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The bottle busted when dropped from one inch

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Violet

Dec 19, 2019
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Hi, This is one of your customers. I would suggest to use non plastic cups. You could use your reusable bottles and you can have fill up stations so people can refill there REUSABLE bottles. I hope you consider my request. Have a good day

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Venus Cooper

Nov 26, 2019
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Twisting the caps off the 12fl oz bottles is very difficult

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Tabatha watson

Oct 30, 2019
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I have a little league basketball team we celebrated our win for that day I have a team of 16 player i purchase cases of Gatorade 12pack my team realize a difference in the taste I notice it was a flat taste my team is in Florence SC my name is Tabatha Watson Po box 5301 Florence SC 29501. My email is tw_7777@ yahoo.com

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Maria Kirkpatrick

Oct 15, 2019
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Why are you adding sucralose to gatorade zero? Don't you know that product is chemically modify sugar and increases blood glucose and insulin levels? If you want to make a better product add small amounts or real natural sugar instead of 30 + grams of refined sugar! Be honest and stamped the products with the items you are using when trying to make a better product. Fortunately many of us read the labels!

Sucralose is not safe for humans!

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John Hein

Oct 8, 2019
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I recently purchased approximately 13 bottles of your Zero 32 oz bottle and the lids won’t twist off? This is extremely frustrating as this is an everyday item in our household as we cycle and work out and we sent them to school with our 14 year old daughter.

I am reluctant to purchase any additional bottles as I don’t want to lose any additional money.. I am sure your aware of this issue and am actually surprised you didn’t recall the product. Thank You, John Hein

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Edith Britt

Jul 15, 2019
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I buy Gatorade Zero all the time as I can't have sugar, I have to use channel locks in order to get them open. I can't even take it to work as I can't open them. I was having my son do it for me until he bruised his had opening the bottle.

If this continues to be an issue I will switch brands as I am not going to hurt my self opening the bottle. It appears to me the caps are not being perforated enough.

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Sterling Carver

Jun 16, 2019
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I love your products, but I opened a green Gatorade and it had metal shavings in it, I drank half of it before I noticed. I still have the contaminated bottle

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Candess Heath

Jun 3, 2019
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We purchased a pack gatorade from Publix. Before opening one of the bottles my husband discovered so strange white/clear particles. He nevered opened the bottle, thankfully, but this is completely disgusting and cant be safe. We have actual video of the substance floating.

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Robert Leathe

May 11, 2019
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I bought an 8 pack of lower sugar raz lemon aid. A bottle. Just one turned clear. Still unopened.

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Anthony Campagna

Apr 14, 2019
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My complaint is that I have purchased many Gatorade squeeze bottles in the past, and they constantly leak. I continue to buy Gatorade products because I am loyal to the brand. Since I keep buying these bottles hoping they won't leak, I keep getting disappointed with this product.

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Rose Gyure

Apr 10, 2019
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Severe diarrhea after drinking a bottle of sugar free Gatorade. Horrible cramps and discomfort!

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Ken Kaefer

Mar 11, 2019
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I recently put a complaint in on your smaller size Gatorade bottles and you got back to me and said it was because it was easier to grip. What does the indented bottom have anything to do with grip? It does not.

The store that I used to buy the Gatorade at I don't anymore I buy the Powerade it's cheaper and you get more of it and it's just as good. All my friends switched over to Powerade also the owner of the store doesn't even order it anymore because it just sits on his shelves cuz nobody buys it cuz they're all buying Powerade instead.

People aren't stupid you try to fool us and it backfires. Have a great day!

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Emily

Mar 8, 2019
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Your twist caps are IMPOSSIBLE to open! I'm a perfectly capable 30 something adult and I have to ask my husband to open it every time! This is highly annoying and inconvenient. Please, I can't be the only one to have complained about this.

Sincerely

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HEATHER GOLEMON

Sep 6, 2018
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Bought 50.9 oz powder fruit punch in flavor, when opening the container the powder looked like it had been wet

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Diana Leonard

Jul 13, 2018
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I recently purchased several 28 FL Gatorade Flow Thirst Quencher ( Kiwi Strawberry ) I do not drink Gatorade however my son's, husband and co workers do. So I buy quite a bit for home and office. I believe their is an issue with this flavor, my son drank 2 28FL bottles but, his third one he claimed tasted like someone urinated in it or had a rotten taste to it.

I dismissed it at the time then a few days later my husband was drinking one and made the same statement. I again dismissed it, now at wok my employee brings me a bottle of the same flavor, and states the same thing.

This flavor or batch needs to be checked. I reside in Texas, one purchase was made from Albertsons grocery in in Fort worth Texas the others were purchased from Mobil gas station in Wells Point Texas. I am considering…

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J Rimkus

Jun 2, 2018
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has anyone else noticed the so called 6 gallon powder is only 5 1/2 gallons? ispoke to company many times about this but its still going on today just opened a new can sure enough 5 1/2 gallons is all it is False Advertisement in my book finally got enough and told them i would like my money back for all the cans i purched over the years they said they would look into it again sad day in America.

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Carrie Glaubensklee

May 9, 2018
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I brought your product and I bought seven cases or it.and over half of it had black mold in the bottom of the inside of the bottle.i had been drinking it before I even seen this molish substaines,and I have been feel badly ,

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Michael Vincent Meneses III

Dec 9, 2017
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Last night I bought a Gatorade from The Plaid on 223rd Avenue Southeast Stark Street and I opened it I started to drink it and I noticed something floating in my water I stopped to drink I looked in and it seems as if somebody has spit inside of the Gatorade before it was sealed I am very upset with what happened and I am considering suing

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David Clarke

Nov 3, 2017
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You are a sponsor Of the N F L. I am boycotting the NFL football games. I will stopping all my Gatoraid purchases

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Beth wood

Oct 15, 2017
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At the Santa Barbara lacrosse tournament today, Gatorade had bottles of the new organic Gatorade. I wanted to bring one to my daughter who was almost at halftime, the Gatorade promo guy said, “ sorry, only the players can have these”.

I told him I was bringing it to my daughter, all he said was, “NEXT”. maybe they should think about who is doing the grocery store shopping.

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kelly Nielsen

Oct 7, 2016
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I am writing to you because I am a long time buyer of Gatorade product and my last experience with the drink really made me unhappy. I opened one of the products to see that the inside white seal was damaged and not sealed correctly. It was a really hot day and when i decided to get my drink and have it I couldn't drink it because I couldn't take the chance of something being in my drink due to the improper white seal inside.

I had to work the rest of the day very thirsty without anything to drink since there wasn't any stores around where i was working. I'm not going to lie, I wasn't a very happy camper with my last experience I had with Gatorade. I have attached a few pictures of the products I had along with the UPC and proof of purchase. I hope that management at Gatorade can make it…

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Phil Savastano

Sep 25, 2016
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I am a coach of Monteuil Bantam BB (2002 and 2003 players) and we recently purchased 6 new gatorade water bottles at Rousseau sport and they seem to be defective. Whenever we screw on the tops, the water leaks all around them. I'm not the type to normal he complains but in this case the bottles were paid with the team funds and I don't feel it's right we should be buying new bottles again to replace the ones.

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sylba cooper

Aug 31, 2016
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Have purchased packages of Gatorade Frost in 12 oz. sizes. I am 76 yrs. old, have arthritis. I absolutely cannot open these bottles, even using grippers, etc. So, I cannot buy them in the future because I have no-one around to open, and my electric bottle opener won't go down small enough to uncap.

Can Gatorade not review their caps, possibly make it easy to open?

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Kristopher

Jun 27, 2016
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I'm fairly disapointed in your Gatorade flavour called "Glacier cherry" when in reality it tastes like any old fruit punch and I don't even taste cherry.

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Linda Rosenbaum

Sep 5, 2015
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Our family has been using Gatorade for at least 15 years and the vast majority of the time we are very well pleased with this product. We normally buy at least one case of 32 oz bottles of GATORADE each week and when it is on sale we often buy as much as ten (10) cases in one shopping trip We currently have about 8 cases in the house. The Gatorade that we keep in our house is put up in the original boxes-plastic wrapped and kept in a closet that is air conditioned. Our problem is this, last year and again this year, we went to the closet to get several bottles to put in the refrigerator . We always make it a habit to shake up all the un-opened gatorade before putting in our refrigerator.

My husband picked up one bottle of Lemon-Lime and turned it over to shake it and he saw a whole bunch…

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Anonymous

Mar 30, 2015
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I have been drinking Gatorade energy drinks for more than 6 months now and I must say they have done me good. I feel energetic all day compared to prior. They hydrate the body leaving us refreshed. Gatorade contains carbohydrates to provide energy and fluid and electrolytes to hydrate in ways that plain water can€t.

I have started taking the protein shake and the whey protein bar since I have started working out. And these are doing me really good. I feel extremely fit and healthy. Thanks to Gatorade for such products.