Gearbox Software

I logged bug reports thru gearboxsoftware.com 1) you are "helped" by a 2k support engineer 2) Their solusion is to create an internal ticket which they can not see or follow and after that the user ticket is put on solved 3) I reacted by saying that the issue is not solved and reponed the ticket and had to do that on a daily basis 4) then they supended my account

So gearbox does not do its own support and lets 2k do that,. And the 2k supprot is a scam because they open internal tickets in a black hole

Bought a game that just doesn’t work. Was refused help or a refund. I need to make sure everyone knows the rip off this company is

The way to pay for OP levels in BD2 in the Handsome Collection has been changed from the second Ultimate Vault Hunter Pack to the $15 Commander Lilith DLC. I purchased the second vault hunter pack over a year ago and I am entitled to what I paid for.

Making people who have already supported Gearbox have to pay $15 for something THEY ALREADY PAID FOR is not something I expected Gearbox to do. This is an embarrassing way of gouging money from loyal supporters.

This is not a complaint but merely a suggestion. I was thinking about frag-trap in the pre sequal and i think it would be awsome if clap trap in the main borderlands 2 story runs the frag trap sequence for defensive or offensive purposes. Also i have a question if the pre sequal happens before the events of borderlands 2 then why is sanctuary floating when the vault hunters are questioning Athena in the first cutscene of the pre sequal.

Cant make online matches in borderlands pre sequel for xbox one i really want them to fix this!

Ordered "We Happy Few Soundtrack and Digital Goods Bundle" Order #1402 from the online shop and have still not received the download code. When I email them, I receive a message stating email was undelivered cannot connect to Gearbox.

I pre purchased the game Borderlands the handsome collection for the Xbox one, understanding I could transfer all my saves from the Xbox 360 and continue playing on the new console. Upon release, all of the promised functions did not work, so I posted on their forum about it. I asked for well over an hour for information about being able to play it, if a fix was in the works, and I was met with silence.

Further to the silence, my posts began disappearing shortly after I typed them in, and the moderator doing the deleting was snide and extremely disrespectful. I got angry and returned the lacking respect, the next day I was banned from the forum with no warning or explanation until an administrator emailed me. The administrator allowed for no dialogue between us, giving me no information,…