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Gillette

2.5
150 complaints

Complaints

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Mel Peltz

Jan 13, 2019
0

Hi, I've been using Gillette Fusion 5 ProGlide Blades since they came out and have enjoyed my shave. Today I tried to change the blade but it fell out of the handle! This has never happened before. Please send a replacement.

Thank you,

Mel Peltz 106 Anawan Street Brockton, MA 02302

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Robert A. Parkhurst Sr.

Dec 9, 2018
0

It is unfortunate that I take this time to inform Gillette that Fusion 5 which I use is not up to advertised standards. According to the public Ads one blade should last a month but it doesn't I am able to get 2 shaves out of one cartridge Fusion 5.

00 see my complaint ) when one razor is supposed to last a month ????

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Ravi Prakash

Nov 24, 2018
0

I am a user of Gillette blades since 20 years , but these days blades are coming of worst quality as compared to other brands, even in first shave it feels that blade will root out hair completely while shaving. Please provide the best quality blades.

Regards

Ravi Prakash

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Michael correia

Sep 22, 2018
0

I used one for your fusion 4 blade razors on my face and one of the blades came detached from the housing and made a slice in my chin. I was finally able to stop it from bleeding by using medical glue and a steri strip.

I've been using your product on face and head for years and never had so much as a nick. I have no idea if this has happened before to other consumers, but this unexpectable.

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grant dyson

Aug 24, 2018
0

I have been using your mach 3 razor for quite a while now but lately the blades don,t last very long, the cost of them keep rising they are not cheap to buy. I am getting no more than 2-3 shaves per blade where I used to get 6 or 7 if this continues I might have to grow beard and fallout with the wife or find an alternative, Yours, Gdyson.

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terence LeBlanc

Jul 28, 2018
0

Shaving cream with Gillette brand use for over 40 years . No more....... If I had wanted a1/2 can before pressure gave out , I would have bought a smaller can ?

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Robert Troyer

Jul 8, 2018
0

I have been using Gillette shaving products for over 50 years and have always had pretty good experiences with your products. Recently I purchased a 10 count of the Mach 3, which I have been using for quite some time now.

Those 10 were the worst blades I have ever tried to shave with in my life. I tried all 10 and they were like shaving with rusty old blades. It felt as though they were pulling the hair out instead of cutting them.

For the amount of money those blades cost, one would expect much better quality. I have never complained to anyone like this before so that should tell you how bad they were. Your quality control department was sound asleep the day those were produced.

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thomas hunter

Jun 26, 2018
0

I have been getting the blue 3 blade 5 pack blades and I want the servic to stop, I get them 1 each month please stop the service has of now .

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D J Epstein

May 27, 2018
0

Having a problem with a can of Gillette shaving cream. In March 2018 I contacted customer service through the Gillette website. Apparently I was at the wrong site and was told, in a very unprofessional manner ("Hey David"), to contact some other site. This site was no help as well. I then made two attempts to contact Mr. Louvet, President of Gillette, and that too provided no response nor acknowledgement of my problem.

Gillette's customer service has been totally non-existent over the past almost three (3) months. I have made several attempts to get them to resolve my problem, but they won't even acknowledge that I have a problem.

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Robin McCulley

Mar 23, 2018
0

Hi, I purchase Gillette shaving products for my Son and Husband All the time, I have never complained about Any of them; However I have a problem with shaving Gel I purchased around Christmas for Stocking suffers. It is Gillette Fusion Sensitive 2 in 1, Ocean Breeze; I have bought this one before and had a problem but let it go, now I tried it again and the pump on the top does not work, this was the problem with the other one I purchased.

I purchased it Walmart Stoney Creek Super Store on Centennial Parkway as I said around Christmas (stocking stuffier), I do have the can for proof. The UPC number on the can is-047400653184, there is also a number on the bottom of the can it looks like the number is 526683231.

I purchase Gillette blades and a lot of other products made by Gillette and…

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Paul abbott

Feb 19, 2018
0

After using Gillette razors for many years my wife bought me a multi pack of blades costing £20 plus, the first blade pulled on the second shave next blade was ok then 3rd not good The mach 3 blade normally last about a week but these do not .i know some lesser quality must slip through. Just had to say. Paul

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Stephen Zurich

Sep 13, 2017
0

I purchased my second Gillette Fusion Proglide power razor. While the first one lasted many years, this one stopped vibrating after one year. I would appreciate a replacement. I have been using Gillette razors for many years and have been satisfied with them, except for this one. Stephen Zurich. 102 Sharon Garden Ct. Woodbridge NJ 07095.

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Rachel Gillette

Nov 4, 2016
0

HiI've always used The Gillette razor as I think it's by far the best plus my sure is Gillette too haha. But unfortunately the latest one I bought i used once and it ripped a long peace of my skin of my leg.

So I checked the blades and they were all bent. So I'm wondering if you could send me some vouchers as I cost £15.

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John Fitzpatrick

Oct 31, 2016
0

I paid over twenty dollars for five blades. I was only able to get about six shaves from each before the blade dulled. This is outrageous and extortion. What are customers going to do about it? I hope we can boycott Gillette until they decide to make blades more affordable.

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James cooper

Oct 24, 2016
0

My complaint is with the fusion pro glide razors ive boughten them lots of time and usually no issues but the last package i bought was the 8 cartige package and i swear almost every razor in the package felt dull they ripped my face apart and gave me such bad razor burn for weeks ive noticed that sometines u need to use it once or twice before i get the really nice shave but

these ones nothing made them better it hurt made mt face break out wuth ingrown hairs from the razor burn and bumps. im hopeing in goid faith of your product thatu can send me something to possibly replace the package i went to the store but because id opened and used some they woukdnt do shit so

im trying with u to see if u acan change my mind about your products again thank u james cooper 226 700 2763

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David Harris

Oct 20, 2016
0

I bought 6 pack of your endurance deodorant. I used the first one and the second one the wheel did not work. I tried the another 4 and only one worked. When I tried to return them to Costco they told me I had to return all 6 for a credit.

I through the first one away. Will you replace the bad ones?

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Isaac harari

Sep 30, 2016
0

Purchased 4 of shaving gel fusion sensitive. After using it twice it stope working. I try only two of them. How can I get a full refund back, is mailing headquarters for Gillette the best way? Please advise how I can make this right.

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Rami Fakhouri

Sep 26, 2016
0

After buying the Gillette Fusion machine and using it for almost one year, it suddenly broke at the top without exerting extra force to it. Attached photos shows how the machine broke while shaving. I tried to call the 800 number to ask for a refund but was only put on hold.

How can I talk to a live person about this issue?

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Paul Mcateer

Sep 23, 2016
0

Got a new razor and when I went to shave the blade broke and marked my face. I have used Gillette for many years but now I am not so sure. The price keeps going up and the quality keeps coming down.

See picture attached to this review.

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Sean Conner

Sep 1, 2016
0

I purchased the Gillette pro-glide shave cream. The tip wouldn't let any of the shave cream come out. I figured it was just that one, but I went and wasted another 5 dollars on a second one and it's the same.

All I wanted to do is shave but now I have to go waste another 5-6 dollars on another shaving cream. decided Wether I'm going to give up on Gillette and go with a different cream or give you one more chance..

Regardless I'm very upset that I've wasted over $10 on your product!

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Daniel dziergas

Aug 28, 2016
0

My Gillette fusion stopped coming out. I buy the product a lot but you have to do something about the failure of these cans.

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Sean Martyn

Aug 25, 2016
0

What is this 100 word corporate headquarters stuff all about with Gillette? This the second time I sen a complaint to which I am still awaiting for a reply. The mach 3 blades I bought recently were blunt.

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Sean Martyn

Aug 22, 2016
0

I purchased my usual Gillette Mach 3 replacement blades. The first blade appeared to be blunt then used the second and it was the same. Then purchased another pack which is fine. What do I do with the blunt blades?

I have looked online for a refund number but it looks like billing department does not have a phone number.

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John Kelleher

Aug 17, 2016
0

Good morning I have been a user of your mach 3 for several years and found it very satisfactory and was able to get at least 20 shaves from one blade. I find now with the replacement blades I buy I am only getting no more than 6 shaves from them the quality seems to have fallen back and I might add that I am 69 years old so

don't have very hard whiskers and just wondered if any other men had any trouble with them. My rating to start with would have been 5 but now I could only give 2.

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edward szuluk

Aug 16, 2016
0

I purchased the Fusion pro glide and found it was missing blades. Only 4 came and there was supposed to be 6 in the package. I demand a refund!

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Mahmoud Magdi

Jul 21, 2016
0

Hope this mail finds you well. I faced with skin problem when I get my shaving cans from P & G (Gillette shaving foam) rusted and i received below email when i complained which is emphasize that his can is not rust resistant , and they didn't mention on the can anything as caution and when they use tinplate can they were know that it will use in bathroom and didn't use aluminum cans like the others in the same product. Kindly help me to avoid any potentially harmful effects to any person in the future. And kindly don’t reply with it's not my responsibilities.

No it's your responsibility as human towards your brother in this world to avoid tetanus infection As a result of P & G Gillette rusted cans. kindly find the attached files you are now in front of cheating company as you see in the…

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Tony Da Silva

Jul 9, 2016
0

Good day, I have been a user of Gillette razor products for approximately 25 years. i have never purchased any one of the Gillette products that did not help me until now. I've been buying the Mach 3 razors for a good 20 years and the most recent package that i bought did not last as long as the previous packages that I've gotten. With one cartridge it was very rare that it would complete my face without having to change it for another one. It kept leaving out spots and the blades would go dull very fast. Seeing that I only shave once a week due to the fact that my facial hair doesn't grow that much in a week.

I always purchase the Gillette 8 pack and it usually lasts for a good 3 months. This time however, the 8 pack only lasted 1 month and a half. You have a good but expensive product,…

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Mike Odell

Jun 9, 2016
0

Hi, I bought a pack of Mach 3 blades from the far east. They look the real deal but are blunt when compared with the blades from my local chemist. I guess I got what I paid for, but would Gillette be interested to see them or is it a common source of complaint?

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Tonya Gonzales

Jun 6, 2016
0

I purchased refills for the Venus razor and there's a malfunction with the lubrication around the razor. It swells up and you can't shave with them.

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Ricahrd Turkentine

May 13, 2016
0

I have used Gillette shaving products for many years and have always found your products to be very good.

However I brought a packet a Gillette Sensor Razor Blades this week and they are over sharp and slightly jagged making for an uncomfortable shave and a number of cuts. I have had to stop using them. Have you had manufacturing problems with some of your batches?

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otis smith

May 2, 2016
0

My blades was broke loose in package after I bought it at the store. I was wanting you to send me a free pro shield razor, but the corporate office declined my request for a full refund by check or cash. I guess this company no longer stands behind it's product?

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Pietro

Apr 24, 2016
0

I bought a pack of blades and 2 of them were blunt, this is unlike Gillette can you help me contact corporate headquarters with my concerns?

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George E. Lewis

Apr 22, 2016
0

I am finding it hard to find Good News shavers. I shop at Walmart,Kroger food store, and CVS,I am having trouble with those places with the shavers. Those shavers are very good, for the price, and shaveing experience. Please don't mess with a good thing, if that's what happening.

I don't want to spend money on fancy shavers. I'm an old married guy that doesn't need to look like a male model when I shave. OH but back in the day. Please see what you can do about this.

Don't force me to use a Buck knife to shave with. Come on Gillette, your an American icon for pete sake. Anyway,thanks, from the Lone star state, George Lewis.

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liam cain

Feb 10, 2016
0

Where do i start with my complaint? Well as i don't have a great deal of money but have always used Gillette products which i cant bloody afford! And the reason i use your products is because my mam used to buy me the razors and foam because she said that the cheaper products were no good for my skin. So now i am 32 and have left home and have to buy my own, so i have been using your products for 15 years in all.

Any way I seen your offer in the sun regarding the free new pro glide razor so i bought the sun everyday and sent my addressed envelope and stamp as requested along with the bloody tokens. And its now February and its still not arrived, and to make matters worse i am a bloody Liverpool fan and its against my wishes that i buy the sun. So if you could find it in your hearts to…

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gabriel ramirez

Feb 7, 2016
0

This is a poorly manufactured razor. I have been using your product before 1968 ,and this are the worse I have ever used. They pull your whiskers out instead of cutting them off. I went and bought a second package and they are also defected what is wrong with your razors?

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David Sargent

Jan 17, 2016
0

I purchased the Gillette fusion beard trimmer! Sorry it sucks just doesn't perform. Gillette razors are awesome but this trimmer just does not work as advertised. 00. Any way to get a refund don't think I can return it because I used it?

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steve hock

Dec 23, 2015
0

I have been buying Gillette sensor replacement blades since i joined the military. Last week i bought 5 Gillette sensor blades and they are poorly made or the angles are off. Rather than cutting like a new replacement blade they tear at my skin like a wood planer.

If they cant fix this issue and make improvements i an done with them. I would like my money back or replace the defective ones i purchased.

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John Solari

Nov 22, 2015
0

I've been buying your Fusion razor blades since introduced, but recently have been dissatisfied! I used to get 5-6 shaves from 1 cartridge and the last 4-4pack purchases I've only gotten 2 shaves before the blades start to irritate and cuts appear.

I thought this must have been a rare/short term problem, but the down grade in quality seems to be more consistent and problematic for myself. I would hate to change brands but maybe you could explain or make good of the purchases I've made to keek me as a loyal customer.

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James Carney

Aug 8, 2015
0

Bought a can of gillette fusion gel and after the second time using it the can still full would not give me any more gel. This is the second time it happened these cans are almost $5 dollars a can.

I think there product is great but may have to switch to another brand if this is how the company treats their customers. After I file this complaint I will call their customer service department a few more times and see if someone will listen to me.

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Anonymous

Apr 15, 2015
0

Best razor I have ever used. Never lets me down. It is truly a high quality product. It was seamless and gentle and pleasant, even. This razor is just fantastic. Gillette makes the best razors hands down. And the Fusion blades gives you the best 5 blades out there with the single blade for precision!

here razors always leave my skin feeling smooth, no irritation left. I would recommend everyone to use this and definelty not stop using this one.

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