GoDaddy

Auto renew that i didn't authorize for 5 years for $90. Said they would be happy to cancel my domain and refund my money. But doubtful i would get the domain back. They suck they always sucked,

1/23/2020 1/9 20:47, Jan 23 Naresh: Of course and that's what we are offering you while restoring your database and back up but that service do come with the Fee. 20:47, Jan 23 20:48, Jan 23 You: No Naresh, you're not offering me nothin 20:48, Jan 23 20:48, Jan 23 You: please understand that I don't pay any fee 20:48, Jan 23 20:48, Jan 23 You: I am not obligated to pay for this 20:48, Jan 23 20:48, Jan 23 You: for something that I owe 20:48, Jan 23 20:50, Jan 23 You: let's be honest one eatch other 20:50, Jan 23 20:50, Jan 23 Naresh: Oh! Now I understood.

You're right that you're not obligated to pay and definitely paying for something or not is your right however this is dedicated service which comes with a Fee. Had it been your local back up then no one would have even asked you for any…

I ordered 4 urls tonight.

first ordered 2, then ordered 1 - those thru a rep. 99 option like 3 years ago. Then I ordered the 4th url online myself after I filled out a survey which said I would get a 25% discount on my next order.

When I ordered the last url (4th one) the system didn't give me the 25% off . 99 for the first year if I had created 4 separate go daddy accounts. This would not have been a big deal at all to me because they would have all been created tonight.

This misinformation the first time around has cost me $44 extra and for a small business that's a lot and very very annoying. I am not asking to cancel any of the urls. 99) which is totally under your control and was done based on misinformation.

I just received an email from GoDaddy for discounts. The first words in the Subject are: "This is not a drill". What kind of an idiot puts those words in an email subject????? All I saw in the incoming email popup was 'This is not a drill' and Godaddy. Only an Idiot or hacker would start an email with any of -This is not a drill -Alert -Warning

Wyman

I believe that GoDaddy may have switched my domains to auto renew ......I tried to change them on their site so they would not auto renew and also delete my credit card which I was unable to do so as well. It seems like they make it very difficult to change things that are not in their best financial interest.

12 calls later; I have been lied to directly, mislead, and just frustrated more than my last divorce. The LACK of customer service was amazing for a business account. Here are the facts:

I purchased my business domain hosting and expanded my services with GoDaddy to include Microsoft Office 365. (My first recommendation NEVER do this.) Paid them for years with no ask for support. Then my email was hijacked.

Microsoft blocks outgoing emails on the business account. GoDaddy tells me Microsoft has blocked my email and check your systems. I have my IT check all my systems with Malwarebyte, Defender and other tools. Nothing found. Call Microsoft Office 365 and they say call GoDaddy. GoDaddy agent walks me through their admin portal to make sure nothing was wrong with their settings on their…

Employee being fraudulent. (will keep it short) I have recently been told that the account mgr. ( he has said) i have been dealing with for about 24 months is only a guy on the call- in desk. Told by a supervisor, And he would not be calling me back asked the supervisor to call me to correct the problems, but received a not so nice e-mail instead.

In the last month and a half I have called a dozen of times. To no avail or resolution. I have spent more time on hold told someone would call me back or hang ups. This is after being on hold and waiting for my so called acct. mgr.

to call me back when he has a total and complete information. And has not. Several times. for 24 months i have e-mailed him and he calls me back. in the past he has called me before expiration to renew witch was our…

Did not want to renew contract but it was auto renewed. All correspondence went to junk mail. Phoned and adviser cancelled all accounts and said it would be refunded.

Reviewer reversed the decision.

I want to raise an official complaint. What am I paying over £40 for? Why were accounts cancelled if not refunding?

I have had the same domain name with you guys for many years. I had an email address attached to a domain called IlovethecitySTL This is an email address that is connected to my computer and not my phone so I did not get to see it all the time.

I received a call from Go Daddy that it had expired but I was driving and was not able to give them my credit card but they told me that I had plenty of time to at least pay the $28 for my domain name. I called back once it wasn’t able to get through and then when I called back the next time they told me it would be an additional $100 to keep my domain name.

Out of all the emails that Go Daddy sent to me and out of all of the random phone calls I get trying to sell me things I don’t understand why I am losing my domain name. This is on all of my…

I login godaddy.com and buying a domain name, after I pay the money I receive email tell me Thank you for your recent purchase of Domain Broker Service, I not buying this service, after that I contact to customer support, they refuse to help me and tell me we can't help you

I need to refund my money because i fealing they are stolen me

I paid for a transfer of my site to Godaddy. The transfer was never made. In the meantime after a month my server wiped my files. My website is gone. It has been down for nearly two months. I am losing business and need to create a new site.

I spoke to five different tech support people before I found someone to acknowledge the company's mistake and instruct me how to proceed.

I have had domains with Go Daddy for 15- 20 years. They TOOK my site, WITHOUT any notice. I have had this domain for 5 years and Go Daddy put it up for auction EXACTLY 5 years to the date of its origination.

They claim they tried to contact us: LIES. They send renewal notices to our email address, continually for other domains, yet they did not even bother to let us know that we needed to renew. Their support stinks. We got nothing but sales platitudes.

Their sales staff even suggested that we pay around $2000 to get our site back. These people are crooks. They have our email address and our credit card has a 0 balance so their story that payment was rejected is also complete BS.

My guess is that they have lots of competition as well as lawsuits. Highway robbery seems to be the way they…

Andre in customer service is extremely rude. I called the 480-268-8389 # and needed help with a Microsoft outlook question. He was short with me. He would t even let me explain what my problem was. Awful experience.

I had paid for a product for the year. 5 months later the product wasn't doing what I needed it to for my business so I canceled it. GoDaddy's website states that in these situations you could qualify for a refund.

So I messaged customer service who then told me to call a number. So I called the number and was on hold FOREVER. The guy I finally got understood what I was telling him and stated that I would qualify for the refund but he needed to transfer me to another office where I sat on hold again FOREVER for me to finally get a guy who tells me that I could only get a prorated refund 30 days after purchasing it and

both the other customer service agents were wrong and he was writing them up. So 1 agent passed me off. Another agent says yes we'll give you back the $150 in prorated cost…

It's been more than a day that my websites are broken and down due to the fact that I was unable to update my WordPress and plugins. I contacted their so-called professional support on chat and get connected with Neil Jordan.

That person nearly took 45 min and said there is no problem from our end this problem is due to the plugin. Whereas it was a fresh installation with a fresh database. He said I have forwarded your report and it will be fixed in other 90min. I gave it 2 hours and checked back the same issue was there.

I checked some of my other sites which are also hosted on the same server this problem was still there on my other websites. So I contacted them again this time Mounika p joined in and took a good amount of time saying that 3 of there technical team members are looking…

” Can give me front page top posting. Continuously. Wanted to speak with technical staff she said, “no I can’t do that unless I have money first. Godaddy takes ALL my money up front. Then my obligation to search up front.

Godaddy needs all my passwords. Never explained up front. This group continues to operate like this. Should be sanctioned. Very unethical group. Never delivered on promise.

I tried to renew my domains but it was a network failure but the amount was credited to them on 23/12/2018, I asked for refund but the customer care is so worst at care that they all (5-6 members whom I contacted) said money will be debited to my account but till now i got no money from them...

Dear Sir

This is Jay Contractor from Tech Elegant Solutions.

A few days back my server is hacked by someone and modifies all codes, created extra files. Like: shake.php, proper.php, bathing.php, violent.php, practicable.php etc. With this changes my all websites give unexpected output and I received so many calls from my client and suffer my business.

When I have to chat with your online support assistant but I have not to get the proper solution for my problem. Every time she is saying for security you have to purchase a new web securities plane.

If you are not providing securities why you are selling web hosting plane and create trouble for client

I am not happy with your service. From your answer, I believe that you are interested only to sell more product to the client without…

Just published my website and in google search engine it was showing as parked free at godaddy. I called customer services to see why and was told it would take two days and to do a google recrawl. at google recrawl it says it takes up to two weeks and is a long process.

I called back and was told this was wrong and was given different information. I asked to talk to a supervisor and was told they would not know either. Eventually i was able to talk to a supervisor who explained the situation and i spoke of my concerns regarding customer service staff and he said they are only human and also i could have my money back.

This was upsetting as the staff had little knowledge even with 3 months training and i hav spent lots of time developing this site for my buisness. I stated my concerns…

com)from GoDaddy. In the past and today also i cannot connect, though i change my password. Any reason and solution would be much appreciated. Hope to hear from you soon. Thanks and Regards Bisam

Dylan Priest constantly likes to make his bonuses. He treats customers like trash and will often curse at them. He is not a good employee.

They changed plans and we were on a grandfather plan. Our email was shut down and we were held hostage to pay $1,500.00 to turn it back on. We are switching, this is abuse and probably the worst I've been treated by a company in 30 plus years.

Terrible customer service (Caleb supervisor). Sneaky with charges and hide policies that they quote are hidden and not made readily available. They refuse to make any reasonable refunds quoting a shorter time frame each time. I would never give them my business again. Total rip off company!

The phone was put down on me and they refuse to supply the recordings of a phone call that lasted more than an hour!

the IRS won't even take a 54 page fax!!! when I called to try and get extra minutes to finish the month I was told I would need to add to my contract another monthly fee... so I bought it your technicians swear that your fax service can't be incorrect and that the two faxes of 54 pages must have been by someone using my number so they had me change all my passwords....

so your computer DOES make mistakes!!!! YOUR COMPUTER DOES MAKE MISTAKES!!! YOUR COMPUTER DOES MAKE MISTAKES!!! when I call your support I'm put on hold for 27 minutes and no one can figure out what needs to be done or whom to talk with about the problem.

lets get me some answers please.. time is money Joe Cumley

On October 31st I spoke with an associate that Identified himself as Chauncey. I ask him a question about my recent purchase of office 365 where I was placed on hold so that he could retrieve the information that he needed to assist me.

He then returned to tell me that the product that I purchased which was Office 365 (more particularly skype business) did not have the capabilities that I need which was to make domestic calls to my customers. I only purchased Office 365 for skype business.

Continuing with the conversation I asked the Godaddy associate what my options were and I was told that I would have to cancel my primary company email to get a refund. I then informed him that the previous associates knew what my expectations were and there was clearly an issue with paying for a…

Dozens of complaints with promises to fix the problem, wasted money, loss of potential customers led me to write this letter November 1, 2016 to Go Daddy CEO Blake Irving, Charles Robel and Barb Rechterman, allegedly head of Customer Service. To date (Dec 18, 2016) not a word of response. or they don't care.

I think they do not care.

I m very disappointed with GoDaddy customer service. I am stuck in error which is completely on godaddy side. But you guys are unable to solve the error. Then i tried to call you 6 times a day. But no one give me a satisfactory response.

Employees and billing people are not serious about your clients. I will leave comments on social media about your bad service.

Also will disable my godaddy accounts. And tell my friends to avoid from your hosting. You people are just wastage of time and money. Its really a bad experience.

GoDaddy corporate are liars and fake and thieves who take your money. Their customer service team is terrible, they told me to cancel after I complained for very bad server speed. Now I will quit and will ask for them to refund my money.

71); Inv. 10). The GoDaddy billing department charged us twice on the same item of "Business Plus Website Builder", according to the UK law, you can't charge customer for the same item twice. There was a technical error, your system failed to deduct that the same item you have charged twice.

We are a charitable organization, we hope you will refund the overcharged amount to our company credit card and have the matter resolved. Or otherwise, we will have to write to relevant regulatory office to investigate the matter with GoDaddy corporate offices.

I can no longer afford my hosting charges on GoDaddy but cannot seem to find the phone number for billing cancellations. Can you please help me? Most of the services were automatically added when I signed up without my knowledge.

I've never been yelled at when calling to check on my account that GoDaddy canceled in error. I spoke with the most rudest person I've ever come across in my 50 years. She kept interrupting me and at one time started to scream.

I'm still in awe and my jaw is trying to close but I still can't believe what just transpired. Go far away from this company. I've never filed a complaint on a company. This is my first and I couldn't let GoDaddy get away with treating customers like dirt.

I had a great relationship with them for 3 years with no problems. I will now let everyone know in my large networking circle and get the word out on social media about this company.

00 hosting services that i did not want. Two websites were up for domain name renewal and I was fine with that. I made a special effort that I would only click on renewal of names and not for hosting.

but I never saw any notifications. GoDaddy customer service refused to refund me because it went past 1 month. I told them I'll never use GoDaddy services ever again. Do not trust their renewal programs. It's a scam to charge customers with a false billing of services not wanted. Renew by phone online.

Customer service was the lowest I've experienced with GoDaddy. I've used them for 10 years but never again.

I had an employee department my small business. I had to cancel her credit card. I tried to contact Microsoft for more than two weeks to update my payment status on the account. Of course, the first few calls I had no idea what was going on because I could hardly understand the technician. Then, I tried the chat line. Of course, since it was a business account, I had to contact them using the business line. BUT, since it was over the weekend, the office was closed.

I then tried to change my information online through the portal. I tried several times with no confirmation that the information was accepted online. So, it was back to the phone lines. Again, I was helped by an individual with a heavy accent, but we were able to phonetically communicate to identify the problem. Unfortunately,…

I have office 365 that was purchased through Godaddy. My Godaddy outlook works fine, but there is a problem with the Microsoft outlook application that will not allow me to click on to open any hyperlinks and continues to generate a message stating "your organization's policies are preventing us from completing this action for you. For more information contact your microsoft outlook help desk.

Microsoft is refusing to fix the issue, instead they are advising me to call Godaddy and have them call microsoft to get a case reported so that they can assist me. Microsoft continues to have issues with their software products and of lately it has been constant issues. for example: I had an issue with their windows 10 "HORRIBLE" and it took over 2 days for them to fix the problem.