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GoMart

5.0
13 complaints

Address

915 Riverside Dr Gassaway, WV 26624-1127, Gassaway, WV, 26624

Complaints

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Crystal Sprouse

Sep 30, 2023
0

Your gomart employees are ridiculous. Whooo does daily changeover at 3 am by an employee of 1 in weston, wv? Are u goofy! Your employee refused to sell me anything and said it was going to be 20 mins before he can do anything- really !!..

Well I'm tired of being told stupid shit EVERYTIME I GO THERE. THEY lock the doors at midnight- If your that afraid of something happening then Why don't u close down at midnight. I was told that THEY even refuse payment of foodstamps during that time bc u gave to put a pin # - obsurd bullshit !..

YOU WONT GET ANY MORE OF MY BUSINESS - SHEETS WILL - Their stuff is cheaper anyways .

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Janice M Brown

Sep 8, 2023
0

I go to the Whitehall, WV go mart. I literally have to get on my hands and knees to get the product I want. Place is not stocked until vendors come and stock.

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Laura Worrell

Aug 30, 2023
0

The Gomart in Mt. Nebo, WV. Now I love the Gomart but I am very extremely unhappy with the fact that the Deli is being closed at 3:00 pm when before it wasn't until 5 pm. I have been in very many times lately and could not get anything to eat and it really sways me in the direction of just not going there for any of my purchases.

Sorry, I am just disappointed in that decision as well as ate many of my family and friends.

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Elizabeth Swiger

Aug 9, 2023
0

I would like to make a complaint about a stock and maintenance person. Every single day he is harassing the female customers and constantly groping them. There's also been more than one occasion that hes tried to grope and harass underage girls as young as 13.

He is also making lewd gestures against another employee who has bragged for months on end that they were having intercourse AND other sexual encounters in the cooler at the store. The names of both employees are Amy Store and Robert Jones.

I dont know Amys schedule but his is from 10 AM to 6PM. Please do something about this because alot of people are not even wanting to go to that store at all now

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Brandie

Jun 20, 2023
0

We have accompanied the go Mart in nelsonville Ohio for many years now for the past almost year the lady that works the midnight shift has been rude condescending and now is throwing our things to us at the window we have made a complaint inside more than once and they've been told they know a lot of people complain about her I would like for something to be done after tonight's events that took place I know that there has to be surveillance inside the store so

somebody is going to be aware of the things that she's saying and doing to the customers like I said we have come to the store for some time now I don't feel it's fair to be treated with such disrespect you can reach me at 740-517-9282 thank you very much

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Christina Nelson

May 4, 2023
0

I was charged twice for a transaction made on May 2nd 2023. I'm in there often because I prefer go mart over Exxon Mobil. I'm trying to get ahold of someone who can help me with this, I know that the cashiers won't be able to help so I need to get a number for the office.

My credit card company made me aware of the situation which is the reason my card was locked up in the first place. The amount was pending but my card locked up is why, now I'm sure it will go through unless someone catches the mess up.

26 two times on 5/2/23. I only authorized one charge and that was for what I got from there. I most certainly didn't buy the exact same thing two times. This is most definitely an error on gomarts part. Help!

Wow I just realized that I was charged not twice but 3x. I paid the cashier…

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Kenny Beavers

Mar 31, 2023
0

I walked to fetterman gomart in the rain and was told to leave my personal belongings up front with the cashier. I go there almost everyday and I felt like I was being accused of stealing or they wanted to steal my stuff .

If I didn't go there so much I could look over it . I feel like she was discrimative

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George Hannoush

Mar 15, 2023
0

I want to know why the Chestnut Street store in Spring Hill locks the doors at 7pm instead of 10. It's only when the older African American gentleman is working, it's is very inconvenient and it's costing that store a lot of customers. Could you please do something about this, I'm about to stop going to gomart for this very reason.

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Ryan Jewett

Mar 14, 2023
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The cashier, another employee, and assistant manager verbally attacked and assaulted my mother and I at Go Mart in Kanawha City, West Virginia., On Monday, March 13, 2023, between 3:52 pm and 4:30 pm. The Cashier cheated us out of a lottery ticket fee, for $15, they claimed the lottery purchase was for $20.

The assistant manager verbally attacked us when we brought it to their attention, seeking an explanation and a resolution for their mistake, instead of coming to a resolution all three Go Mart employees became defensive and verbally assaulted my mother and I.

We immediately drove to the West Virginia Lottery Commission to report the assault, and to explain to them how we were cheated out of the correct amount for the purchased lottery tickets.

The WV Lottery Commission explained that…

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Ashley Edwards

Feb 28, 2023
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I just want to know why the West Main Street Go Mart in St Albans closes the window at night just to mop floors. I worked for Go Mart about 13 years ago and we were to never close the window for any reason whatsoever unless it was a legit reason.

So can you contact me back and explain to me why is it that they close their window just to my floors or run a report. Because I'm not understanding why I have to go another mile and a half to a different Go Mart that isn't closed just to get gas.

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Ann M Gillenwalters

Feb 3, 2023
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Thank you for your time. I feel like she was discriminating against me. Sincerely Ann M Gillenwalters my email is gillenwaltersann5@gma

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Debra.Legg

Oct 23, 2022
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My son didn't have his I'd and had tried to buy beer. I understand the policy that they are not allowed to sell to anyone who doesn't have an Id but this woman could have waited until I got up to the counter and

tried to purchase it instead of pointing at me and tell ing other cashier that I cannot buy that beer because I was getting it for my son who had just left the store very rudely with four other people in front of me. Her attitude was totally uncalled for.

You can ask the boy Jereme that works there who is always polite. I was so mad when I stormed out the door I didn't get her name she hasn't been working there very long I don't think. Time was around 1:30 in afternoon this day 10/23/2022 at Big Otter location.

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Thomas L Brown

Aug 17, 2022
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Well I had a cashier call the state police will be in Richwood West Virginia there was nothing because of it through the police for the city police do me and the kids but the cashier had called them saying she had a weird vibe feeling about me to someone else the city waited that I was a pedophile but the river got around that she called the police the embarrassment was bad enough people stopped me and

ask what happened told me that they heard that she had a weird feeling about me that I got to note in the mailbox that you all know that I couldn't get an apology so I asked for 10,000 and I never did get an apology so of course it's hurting but I am going to call an attorney if we could solve this they sent me to their insurance company she talked to me like I was a building or a damaged…

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Steve

Aug 12, 2022
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I went to your store Thursday evening you have a young clean cut Young guy working he was very rude got smart because I used rong cup for cold drink I have lot family gets threr gas there and outher stuff I find out u don't take action me my family start going els were and freands I don't no his name but it was Thursday night ougest 12 at 8 30

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Thomas Brown

Jul 15, 2022
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000thousand dollars within 5 to 10 we have been trying to get a hold of Betty heater the vice president of gomart and I can't get a hold of anybody there man I would like a response my name is Thomas Brown that I felt no better when Scott talk to me humiliation but they got a record of the letter I received in my mailbox but if you want it you can call me at 434-404-2042 I'll be more than happy to send you a photo

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Rachel keener

Jul 1, 2022
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My husband went in today but a bottle of water is sling chi paid for his items while the register was still open he then asked could he have 4 quarters back with his change the man told him no if he wasn’t using the air pump he wasn’t giving him 4 quarters OK I would understand if he went in there and didn’t buy anything but he purchased items in your store so however he wanted his money back after buying something at your store if he wanted a dollar in pennies that’s what he should’ve got because he purchased something in your store and

bought something worth a couple dollars not just one in there and use a quarter and ask for money back and for that man to tell me he wasn’t giving him the work orders because he wasn’t using the poor porters at the store even though he purchased…

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Maria Yeager

May 20, 2022
0

The go mart gas station in Nettie West Virginia, let at least 6 to 10 rude adults sit in lawn chairs in their parking lot on a daily basis from usually 7pm to mid-night, playing loud music, drinking, cussing, whatever. There is always at least 10 or more vehicles and really no place for paying customers to park.

No adult wants to go there in the evening for all the worthless adults. A lot of elderly people don’t go there in the evening due to being afraid of being attacked or having their vehicles vandalized. Some of the cashiers that work there are friends with the group of adults and cover for them, sell cigarettes, alcohol to the underage kids.

It would be really nice if there was a no loitering policy for the go mart in Nettie, West Virginia.