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HDFC Bank

1.0
10 complaints

Address

Senapati Bapat Marg Lower Parel (W), Mumbai

Complaints

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Rajrupa Sarkar

Sep 24, 2023
0

My Customer ID is 21172648. My online account got locked. When I am trying to retrieve my password by using the "Forget Password", the SMS for OTP is being sent to my previously registered mobile number 2106105448.This number I am not using now . My present registered, mobile number is 6300376156. ,I have been getting all otp in this number for almost 2 years, The below screenshot shows when I try to enter the number the system does not recognize it as a registered mobile number.

I am in USA Atlanta now for official purposes will stay for more than a month Note: I have been a customer of HDFC Bank for more than 15 years .Please help.

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ABHIJIT BHATTACHARJEE

Aug 3, 2023
0

Last 2 months I am unable to access my HDFC bank account my account no. 50100064234615, after so many follow-up bank will not solved my problem on those reasons, I am unable to pay my Auto loan EMI and Two-wheeler EMI.

Now bank person was visited my home and they are trying to seize my asset.

Please help me to solve this problem

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Prabha Ravi

Jan 19, 2022
0

Reference no 17881959 It has been very frustrating that despite sending follow up mails to the concerned Branch Manager there has been no response and the complain has been closed without even getting back to the customer on the issue . Very disappointed with the bank services

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Sachin Udgirkar

Nov 14, 2019
0

I am preferred customer (Customer ID: 9235290) of HDFC Bank. I have submitted a request with all necessary documents to my branch (Mayur Colony, Kothrud) for change of address and email almost a month back i.e. on 17th Oct'19. subsequently I met Mr Agrawal, Branch manager on 4th Nov'19 since nothing has progressed. Even after meeting him there is no progress and my request remains unattended. i am completely pissed off with the services of HDFC Bank and no one is returning the call although i kept on making phone calls and sending whats app messages. can some one look into it and pay attention towards resolution of my request asap? your earliest feedback shall be appreciated.

regards, Sachin Udgirkar

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Ratan Sarkar

Dec 4, 2018
0

Today(04/12/2018) at around 11:30 am in the morning I received a call from one of the branches in Delhi asking for the credit card amount which is overdue now and I have not made the payment due to the insufficient amount with me. The way of addressing the message to me from the lady I spoke to was a proper way and she was decent.

In the afternoon again I got another call from one of the branches in Kolkata and was asking for the payment. Initially, she(Pinky) was decent while talking to me. But later on, when she asked me about the date of making the payment I replied that I won't give a commitment on the date as if I fail then it won't sound good and the trust level would break with Bank.

So, I said that I would make the payment as soon as possible. All of a sudden the tone of the…

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Parag Kulkarni

Feb 8, 2018
0

ltd company. on 15th January 2017. Today is 8th February 2017 and till the date I have not received - 1) Dabit Card 2) Activated net banking etc. How I process my funds ,its a big worry for me now.

No one co-operate with us,No one pickup our calls. Such a bad very bad experience in HDFC Tilak Rd Pune branch. Suffering from bad situation just because of Account in HDFC

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Colonel Rajeshwar Singh Sekhon

Dec 21, 2017
0

HAVING BEEN A SATISFIED CLIENT WITH THE DHARAMSALA, MOHAMMADWADI, PUNE AND LAL GHATI, BHOPAL BRANCHES, I WAS DISAPPOINTED AND DISGUSTED WITH THE RESPONSE AT THE CHEMBUR BRANCH.... TOTALLY PATHETIC TO SAY THE LEAST, I WAS COMPELLED TO CLOSE MY THREE ACCOUNTS AS FOLLOWS:-

(A) 50100043777142 (B) 50100018626192 (C) 50100199952211

IN UTTER DISGUST DUE TO REASON No. 4 OF YOUR ACCOUNT CLOSURE FORM - UNHAPPY WITH SERVICE PROVIDED (SERVICE QUALITY, STAFF BEHAVIOR, TURNAROUND TIME)

IN FACT THE PROBLEMS WERE ALL OF THOSE MENTIONED ABOVE.

I WISH TO INFORM YOU THAT I HAD SUBMITTED THE ACCOUNT CLOSURE FORMS FOR ALL THREE ACCOUNTS ON 21 NOV 2017. TODAY EXACTLY ONE MONTH LATER ON 21 DEC 2017, I AM INFORMED BY THE CHEMBUR BRANCH THAT SO FAR NO RESPONSE HAS COME.....

EVEN IN CLOSURE OF ACCOUNT THE…

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Lakshman

Oct 4, 2016
0

I will like to share the worst experience I have ever received by HDFC bank. I have requested a Loan top up by adding to my old personal loan but HDFC by mistakenly processed a fresh loan for the requested amount by adding the old loan balance. Because of which I have put in a position to pay 20K EMI per month this mistake was done by a advisor, Mobile #(9176137067). When i followed up they asked to contact a manager named Joseph (9884711320) a very worst manager on customer service department. I was following him for September 5th but not action taken on this activity.

I have owned an account for 5 years on HDFC bank the way of response is very worst for me even tough the mistake is from their end. I would request to please take necessary action on this & from a middle class family i…

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Nitish Ghai

Jan 15, 2016
0

My name is Nitish Ghai and my credit card number is with HDFC Bank. Today on 15 Jan 2016 around 17000 from my HDFC savings account was put on hold with regards to non-payment of Credit Card dues. This is completely illegal. This cannot be done without any information. When I called HDFC customer service people today, no one was able to give me proper reply and the kind of rude people you employ, only god can save HDFC bank. Also if there was any issue with my credit card, I should have received a call from you for settlement. I was ready for that.

But without my information and authorization, money from my savings account cannot be directly taken. This is breach of security and personal information. This is not acceptable. Also they told me that I will receive a call from some department…

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phaneendra

Mar 6, 2015
0

The worst ever customer service i came across and being in the customer service industry i don't even think of giving any rating (Even 0 is also kind of rating). They don't follow basics on call, made 10 calls in 48hours but didn't receive even single call as committed.

But they are good at one thing that is passing on the buck to someone. Hope someone senior really look into this matter if they do really care about their customers.