Hisense TV

After a faulty Hisense flat screen tv was reported almost 3 weeks ago, there are to much to type regarding the bad service from the Port Elizabeth company ( tts or tds) and Hisense complaint department. I have spread the news and will in the future regarding the very poor service and will not want to purchase any hisense products anymore until we receive apology from all departments for their false words/guarantees and utmost poor service.

No follow ups, no common courtesy to return calls when we phone both companies and when we get hold of someone numerous times we are told will phone back in a short while but this does not happen. This is not service excellence.

Phone me for details.( i have minimum expectancy that you will) 0840607749

my claim no. is h339829, what happen television started smoking from the back then the screen cracked,they said what happen is not cover under the warranty, I very dissatisfied with the decision because what happen the television started smoking and that what cracked the screen, I think it should be cover under the warranty.

my claim no.is h339829 you said you will nor warranty my television because of a internal crack in screen, but it was crack from the television stated smoking from the back of television it got real hot and that what cracked the screen so I think you should cover under warranty.

I bought 50" hisense smart 3d at Magic Appliances by the hisense salesmen, and i 've known it covers by warranty within two years period and unfortunately my hisense tv got problem while am watching. The pictures slowly become blurred and it created a vertical lines until the pictures goes out and no more lights. So the following day, I refer to the dept. store where I bought the tv and they advise me to report the matter to the hisense service center.

But my problem became more worst when i reported to the said service center and that was sept 8, 2016 the promised me that they will go to our house for servicing but the did not come after my several follow up until i got angry to them that's cause were forced them to visit our house on October 5, 2016 i agreed to pick up and bring my tv…

I purchased a 65 inch Hisense TV in Amman-Jordan in November 2015. A few month later there was no picture on screen. I called the Hisense dealer in Jordan and they sent a representative who picked up the TV and said that they will see the problem and get back to me. They never called back so i had to keep calling them and listen to their promises that they are doing what they can. They temporarily gave me a 55 inch TV to use until they fix the problem which up until now they did nothing.

However they offered me a replacement 55 or 60 inch TV but a different brand not a Hisense so i refused. I finally got frustrated with their ignorance, so i asked for my money I paid for the TV back, and until now nothing happened. I assumed better from a company like Hisense. What is their corporate…

I Have a Hisense TV Model number:HL55K610PZLN3D. I used to be able to watch youtube on it via its app or stream from my Smart Phone to the TV. Now all I get is this message; "Youtube on TV is not supported on this device".

However it used to be I have been told by Hisense to make my complaint to Youtube - BUT can not seem to find where to make complaint. My TV is under 3 years old I should not have to buy a new TV every 2 years surely - I paid over $1,200 to be able to watch youtube on this TV.

Please help me resolve this issue.

I have a new Hisense 60 inch LED Smart TV purchased in November 2014. On a number of occasions the screen suddenly goes black and the Hisense logo bounces about the screen. The audio remains on, however, no video. I went to the Hisense website to file a claim. I have been ignored.

Not a simple acknowledgement of the claim. These folks are pathetic. I shall never purchase another Hisense product. Beware. They are not worthy of the one star received.

On November 28th last year I contacted Hisense to request a repair/replacement after my 64" series 5 tv started to have technical issues for a third time in less then 12 months. I am still waiting for assistance and have had an extremely unsatisfying experience with Hisense. I have made dozens and dozens of phone calls, been hung up on , been left on hold for up to 45 minutes at a time and then disconnected. When I asked to speak to a complaints department/personel, I was told that wasn't possible. No one will return my phone calls , emails, msgs etc.

I honestly can not believe the extent that Hisense has gone to avoid finding a reasonable solution. At one stage in January my case was actually closed before being resolved. I am currently in contact with consumer affairs, and hopefully…