Hyundai

i face lots of difficulties during my 3rd service ,i complaints service manager but no response from him.i am very much disappointing to see this kind of service which is provided by HYUNDAI team,odisha (cuttack)

My husband and I bought a 2014 Sonata in January of 2017 with 37,000 miles. After 2-3 months, I started having problems with the gasoline fuel door not opening when I pushed on the fuel button. The emergency lever inside the trunk did not work well either.

I took it in to our local Hyundai Service Dept. They adjusted the activator and it seemed to be working fine. Two months later, it started giving me the same issue. I was actually traveling by myself and was quite aggravated that I had to pop the trunk, pull on the emergency lever several times to get it to open.

I took it back in for service. They replaced the activator. Said they tried it at least 15 times and it worked perfectly. Two months later, again, I am traveling by myself and the gas door would not open without getting in the…

I bought a new Genesis on Monday (9-4-2017) afternoon, I drove it home. The next day (Tuesday 9-5-2017) the engine light can on and the car locked in park, I called the dealer (SPRADLEY of PUEBLO, Colorado) I was told by service manager, Andie, to call road side assistance.

So, I called about two hours latter a truck came picked up the car. I was not even offered a loaner or another vehicle to drive while my car was being worked on by the dealership, especially since I just bought it. M. M.

the service manager called me and stated they have not had time to look at my car, that he was working on a motor and a starter on some other car, and then stated he MIGHT get to my car this afternoon. At about 5:15 I called back to see what was going on, I was told he has not had a chance to get to…

On August 11, 2017, we bought what should have been a dream-come-true turned into nightmare 2017 Hyundai H100 CASH to be used as vehicle for our non-profit organization's outreach and feeding programs to the poor. We bought it at Hyundai Dasmarinas Cavite Branch (CTM Ventures and Equity Group Inc, Emilio Aguinaldo Highway, Dasmarinas, Cavite, Philippines, Office number: (046) 424-2114).

The agents gave us a so-called brand new H100 that rains inside when it rains heavily because it has 8 holes on the side of the window (manufacturing defect). The agents were very attentive when we were buying but concealed important facts about Hyundai.

Only after we paid IN FULL IN CASH did they tell me that it will take forever to get it repaired or fixed because each part is sub-contracted. Even so,…

2017 by pushing it started. this problem occurs since 3-4 days. to pick up the vehicle . I need it urgently because next day i want to go mumbai with family. 20 PM NOBODY WAS COME TO PICK UP THE VEHICLE.

they answered concern officers are in meeting. I feel very sad & it was my most wrong decision to purchase verna. In future i will never think about Hyundai because of worst service.

We brought a Hyundai Azera to the Smyrna Beach location on 2375 State Road 44 while on vacation for service diagnostics of a rubber burning smell, battery light illumination, and intermittent brake noise on 11/29/2016. We were notified of estimated repair costs and 100,000 mile maintenance service of $2500. This spring 100,000 mile maintenance service had been provided plus additional expenses with a Hyundai dealership in Massachusetts.

Hyundai in Raynham, MA was contacted with service needs and suggested towing the vehicle to a Hyundai dealership in Daytona Beach because the alternator and hind brake service were still under warranty. When discussing this suggestion to Peter Engasser, we were informed that 100,000 mile maintenance, which had not been authorized had been completed. We…

My Gps why not get Canada maps I call coustermers service they said only cover 48 states they said I have to change Sd card by onther Sd card for Canada why I have buy $ 350 to $500 why they updated ?

Mukesh patel My cell numbers 732 3226472

I bought a 2017 sonata. It did not come with floor mats. Went to the dealer to see if they forgot them. They are not included. A $27000 car and no floor mats. Really

The above mentioned vehicle had a sudden acceleration incident that has traumatized my 18 year old son, who now refuses to drive because "the car freaked out". I submitted a claim to Hyundai along with 13 printed cases of the exact same thing happening in the exact same year/make/ model.

I received a letter from them today stating.... they found nothing wrong and are closing the case. I am preparing my intent to sue letter, and will not rest until this is resolved to my satisfaction.

My car was in an accident on September 4th. My car was totaled. I submitted a claim to Nationwide insurance company. My claim adjuster contacted Hyundai with all pertinent information. They have contacted Hyundai several times with no answers. I have been waiting for a letter or guarantee since September.

Every time I call, they tell me there is a backlog. How can you tell a customer that has a total loss and not car there is a backlog and no other information. A customer should not have to wait this long for claim to be resolved.

Every time you call you get a different answer. I was told it would be complete on September 28th and all information sent 1-3 days, did not happen. on October 5th, told it was extremely slow and to just wait.

On October 6th, claims specialist was told…

When we purchased 2 vehicles in one night at the dealership we were told by the gentlemen that we worked with (Michael Bennet Milford CT dealership) that we would receive $300 each in key cash (myself and my daughter). When we left the dealership he said it would come in the mail.

I have emailed him about 15 times between April and August and had been consistently getting the run-around until finally he just stopped answering at all. I have hear "I am checking into that" for months and it is now clear to me that you are all as dishonest as a car dealer is expected to be!

" I will make it my mission to tell anyone who will listen about this situation.

I am the proud owner of a Hyundai IX35, VIN #TMAJU81VLDJ25488. I am now at a point that my pride and my faith in your product gets questioned based on the service I am currently enjoying from your Milnerton dealership. My car went in for a noise on the gearbox sometime in May/ June 2016. I have been told on numerous occasions that there is nothing wrong with my car. I was asked to record the noise and then bring it back afterwards. I then noticed that the noise became more and more obvious. On starting my car one morning I noticed the noise was back and decided to drive it straight to the workshop where the manager and a technician heard the noise.

The car was given back to me and then booked for the following week. I was then told that this part " Dual mass Flywheel" must come from Korea…

If I could rate below 1 star I would. I have my 2006 Sonata serviced and less than an hour later the check engine came back on. I couldn't call the Service department in calumet city, Illinois because it was closed.

When I finally spoke to someone in service, they refused to refuse my money which was over $600. The only thing they offered was to repair a secondary part which may have caused the light to come back on, they would have cost me additional $1300.

Why would I have them repair something else on my car when they wouldn't guarantee the original repair. I called Hyundai Corporate office, HyundaiUSA refused to even consider refunding any portion my money, my 2006 was not covered because I purchased my 2006 on December 31, 2015.

I purchased a used vehicle three weeks ago from Hyundai and it has been the worse buying experience I have ever had in twenty five years of purchasing a vehicle from a certified dealer. The salesman was horrible, the service department with Doug Mricszka was terrible and the general manager of the used cars is a liar.

I would not recommend buying a piece of gum from this place. My vehicle still has issues and I have received no help from anyone at Hyundai.

My son bought a brand new 2015 Elantra last year and now his AC won't work. The dealer told us a small stone put a pin hole in the condenser. It is a leased car and Corporate said the warranty doesn't cover it.

They quoted us $440 + tax to fix it. Tried getting a hold of them and all I get is the run around with them saying they won't cover it. It looks like a poor design to me with nothing from keeping anything from going in there and causing damage.

there is no cover, shield, nothing. I have read that this has happened to a bunch of people with the same results. I call it poor customer service and rest assured they have lost another repeat customer. Whatever you do, don't buy Hyundai.

I have been driving Verna Fluidic 1.6 SX vide Registration number PB 13 AF 6003 since 27 Nov13. The delivery of said vehicle was taken from Hyundai, Jaipur. It is intimated that post delivery of the vehicle till date the upkeep and maintenance of the vehicle in terms of service have been followed as per the laid down parameters and at proper time intervals as guided. But to my utter dismay the parts of the vehicles has started deteriorating in just over 2 years. It is never expected from a vehicle of worth, which is claimed to be of such high quality and from a reputed brand Hyundai to demand for replacement of parts at such an early stage.

Apart from this I got the Teflon coating done on my vehicle during first service at Service Centre, and it was supposed to be done 2 more times, one…

I purchased a 2016 Tucson in Sept 2015 and as of Feb 2016 I've had nothing but issues with the Idle. I've brought it in for repair and talked to the dealership several times including Hyundai Motors and I've been told it's a software update issue that is still in the process of being approved by the EPA, however because of the rough/high idling I am not getting the gas mileage I should be.

Initially I use to get 28m/gal now I'm getting between17-20. I purchased this care solely because of the gas mileage I commute 80 miles a day and it's costing me a lot more than what I had initially planned when considering purchasing this vehicle.

I know from the dealership that I am not the only customer with this issue, I need a resolution from Hyundai asap or I need to be able to return my vehicle…

I bought a brand new I20 in February 2016 from Stellenboch branch. 1000kms the automatic gearbox keep on changing gears up and down on its own. When you pull away it is in the wrong gear and it is difficult to accelerate.

I booked it in at Brackenfell branch after a long battle - twice already, and the problem is still the same. It was also promised by the dealer in Stellenboch that the car will automatically lock when driving, and it does not do it, and that problem is also ignored.

I've sent numerous emails, which keep coming back. The 2nd time when I booked the car in at Brackenfell branch, the aircon did not work thereafter, and I had to book it in again to fix the aircon. They told me that this brand new car of 4 months needed gas as their is no leak.

I am beyond frustrated with…

Took my vehicle to get an oil change and have my tires rotated they checked my fluid and hoses everything there checked out ok. One big problem which is a safety issue and that be a inner tie rod end that is bad, my front driver side wheel was loose they showed it to me and I was quite upset being I don't know how long it has been that way.

My whole wheel could have dropped off at any given time causing an accident. Now I was told it is going to cost me over $300 dollars to fix it. I am really upset because I only have 36,000 miles on this SUV.

The company I took it to said that it didn't have that many miles on it to have that happen. I am the second owner of this SUV and it is like new. The dealership here said the warranty is expired but the mileage is still low and I feel something…

I am not happy with the service I received from Donna Greer and Chantal Plater as they promised to assist me and went back on their word. I have been purchasing vehicles from Hyundai from 2009 and now that I require help from Hyundai I have received bad service. I am in a financial situation at the moment and I explained this to Donna and Chantal, I have two i20 and wanted to sell back one vehicle to Hyundai. Donna and Chantal promised to assist but have now gone back on their word of purchasing back the one vehicle from me. Chantal advised me to take a personal loan to cover the shortfall, which I did, as Hyundai would buy back my vehicle.

Only to be told when not hearing back from them, that they could only buy back the vehicle if they had a buyer for it. At no time was this the initial…

I was sold an extended warranty by HUB-Hyundai in Katy, TX. The next day, when I asked if I can cancel it, I was said not possible by the finance manager, Frank. Then, talking with a few friends, I realized cancellation is possible and went there again and requested a cancellation.

Finance manager was very rude with me and after ten minutes of arguing he told me that my money will be refunded in 4-6 weeks. More than three months now, I still did not get the refund. When I asked, the same person told me that there are many like me and it takes time.

My car was towed on the 10th March 2016 to Hyundai in Hatfield and the lady that is helping me is Betty. She told me that the warranty won’t be covered for my car because they have the old car details, I went to Hatfield in 2014 and trade in my 120 car with you guys and how possible is that the information they have is for the old car not new car. The time I trade in my car why was I not told that I have to change my details with SAA Warranty so that my new car will have warranty.

Betty doesn’t call or give feedback, every time I must ask her what’s going on, what kind of a service is this? My car is not old and already im experiencing problems and I have heard lots of people talking about the same thing with Hyundai accent. My car is just sitting with you guys and im busy paying an…

I leased a Hyundai Tucson 2015, from Rick Case Hyundai. Since I got the vehicle it has had weird transmission issue (s) that are intermittent. It loses acceleration on take off. It sometimes does not want to go into reverse when I start the vehicle.

It shifts at weird intervals and jerks. I live 1-2 hours from a Hyundai dealer. The 1st service I had done with my dealer to express this concern, there were no codes when they hooked it up. And Could not get it to replicate the failure.

It has continued to intermittently do this. I had a local mechanic look at it also. They can not find any obvious issues either. I have called ( Rick Case Hyundai) a couple times and always get the service department at my dealership.

They (service writers, I guess) can not log notes/complaints. So a manager is…

Brought my car in on late afternoon of Weds. 2/24 for my 15,000 mile check up...I had no problems whatsoever with my 1014 Tucson, just following the guide for my oil change and 15,000 needs. Thursday evening I left work and I got onto a busy road and my whole muffler and exhaust fell on to the ground. People honking and pointing for me to pull over. Scary situation. Finally got through to Hyundai service manager who said he's seen a lot of that happening lately. Coincidence after my recent service the night before?

Then a get a loaner car after I was towed to the dealership...my loaner car had only 1/8th tank of gas...really? Finally after a week I pick up my car. I noticed I may have left my garage door opener at the cashier desk. I called the dealership to see if they had it...said they…

00 to fix it. This is a 2016 sonata I have had it for only four (4) months. that means this could happen again and I will have to pay again isn't this a design defect since the condenser is open to flying rocks I think this should be cover.

To spend this on a NEW car is frustrating and I am disappointed in the Hyundai dealership that sold me my car. This is my first Hyundai and my last.

I bought a second hand i30 last February from Arnold clark in the fiat broxburn branch within a month I was experiencing loss of power so I booked it into my nearest branch which is a 80 mile round trip, when it was there I was told that there was a problem with the fuel filter which had waxed over and it was going to cost £100 to replace. I explained that I only had the car for a few weeks so Arnold clark agreed to fix it for nothing.

Then around December 2015 I noticed that in cold weather ( appox 1 degree or less ) whenever I had my car in reverse gear and then tried to put it into first my car would go back into reverse again I took it threw to my nearest Hyundai dealer and they had a look but could not find anything wrong with it, I showed them a video that I had taken of the problem…

My dilemma is when I leased my Hyundai Sonata I was NOT told that there was no spare tire or donut in the trunk. I was driving ( alone at age 75) from Charlotte, NC to Pittsburgh, PA. ( a 7-8 hour trip.) While driving through West Virginia ( miles from nowhere ) my right front tire had a blowout. I was able to control my car to the side of the road. It was late afternoon, lots of traffic and I was very nervous being on the side of the road. A family of four came by and the gentlemen said he could change my tire. BUT.... there was no spare tire for him to use. He was shocked and said he had never heard of a car not having a spare tire.

I attempted to call AAA, but I was so far from any nearby towns that I could not be helped. I called the WV Highway patrol, they arranged for a tow truck…

To the CEO of Hyundai Motors India Ltd, Chennai. Sub: Complaint against the defect that has been persisting in my car. I am writing this mail to inform you about my experience with your product as i have been using your car having model I-20 Elite, that i had purchased from your authorized dealer namely AKC Hyundai, AKC auto pvt ltd lakhimpur kheri 16/10/2014 having VIN no MALBM51BLEM027993 Eng no G4LAEM436898 MODEL IB**B Elite i20 (1.2) Color V3G S Dust. Since its purchase till the date of writing this mail, my car has run only 19,680 Kms which is not very long.

Recently, on 31.01.2016 i had sent my car for servicing (3rd free service) at AKC Hyundai AKC auto pvt ltd lakhimpur kheri and after it returned from service, there happened to be some knocking noise from the engine of the car…

I bought a car on 24th December within 3 weeks it overheated. I was given another car for exchange, it happens to be worse bad than the first one. Within an hour It had a clutch problem. Both of them are with the dealer now.

I'm left with no car. Please I like Hyundai cars, just give me the best mechanically good car. With my heart broken, I even deserve a 2011 model now from you good people since that I bought was 2010. Month end (1 february) and I'm paying my 1st installment.

In November 2015, I Marcal Bolden, purchased a 2011 Hyundai Sonata from Hyundai on Airline Hwy, Baton Rouge La. Within the first 24 hours, I noticed a pulling to right in front end and immediately notified Justin Brady after returning to dealership. After weeks of talking to Justin, I became angered that I had trusted him to handle the front end problem on the car and he did'nt. I then reached out to Lee Carty, Manager, address the problem to him on one occasion and he was going to call me back and didn't. After numerous of calls, still no response. To date the Hyundai Sonata that I pay a note on has not been repaired nor restutions made for problems that were under warranty and I also paid for an extended warranty.

As the manufacturer of this vehicle do you not find a problem with a…

I am a employee for a Hyundai dealership in the Dallas area. I am filing this complaint for the employee's that go to work everyday and put in numerous hours. I have worked for this dealership for 6 years and put up with a lot of racism, unprofessional just to feed my family.

Star rewards have been ripping off employee's for the last time. They base how you get paid on your CSI score. And for some reason every time you sale a large number of new cars. They will always find a few bad surveys to put in your file so they don't have to pay you for the cars you worked so hard to sale.

Please let me know who has control of this illegal act.

We own a 2012 Hyundai Sonata Limited edition, we purchased the car used with around 42,000 miles on it, it now has around 56,000 on it. It needed some warranty repairs done on it nothing big just some minor repairs, we took the car down to Lithia Hyundai in Odessa Texas. My wife gets a phone call from the service righter and tells her that the car has been wrecked and that's why one of the problems is not going to be warranted, so we looked the car up on Car Fax to make sure, the information that we got off Car Fax says it has not been in any accident, so why would he tell us that.

The problem I am talking about is the piece that holds in the radiator under the car, so I called the service righter (MIKE) who proceeds to argue with me and tell me that there was front end damage to the car,…

Dear Hyundai customer support team, This is to bring to your notice an incidence that left me wondering whether my decision to buy a Hyundai i10 grand on 15th Jan 2015, was proper or not? The incident occurred on 28th of November, 2015, when all of a sudden my vehicle came to a halt because there was a cow suddenly came on the road and so that I cross my vehicle beside the road (On Road Berm).

There was a small stone which was touch with the vehicle. After this incident the vehicle came to a halt within 100-150 meter only. Upon contacting the customer care, assistance was provided to toe the vehicle to the service station, where it was diagnosed that somehow the oil sump had been damaged and it led to lube oil seepage ultimately resulting in engine seizure (this was reported on Monday,…

On Nov. 9 I went to Carousel Hyundai in West Chester, PA. The hatch wouldn't stay open so I went for a diagnosis. When I called to schedule I was told the car was under warranty. After the technician looked at it, he told me it would be about $400. to fix it. I told him that when I made the appt., I was told it was under warranty. He then looked at his computer and said, "oh yeah, it is under warranty." I firmly believe he had to know that because he had already looked at my registration to see the yr and someone had looked at the hatch at that point so he had to know it was a 2013.

My gut feeling is that when he saw an older woman come in, he thought he could get away with charging me and even if I'm wrong about that, it's a mistake that shouldn't have been made. A lot of people don't…

About a month ago the engine light came on in my 2012 Hyundai Accent. My grandson took it to a garage he works for, bottom line, there was a leak somewhere in the fuel system. I called Hyundai of Auburn, Mass.

I brought my car there to be fixed. I thought it was fixed right being that it was still under warranty and Hyundai had to foot the bill. Got the car back and a few days later the engine light back on.

Back to be fixed or at least I thought so! Not to be. They took it back a 2nd time, said it was fixed. It went back a 3rd time for the same reason, is still not fixed. Engine light came on today 11-11-15

I am a 75 year old lady who took her car in for routine maintenance at Bergstrom-Hydundai at 3023 Victory Lane, Appleton WI. The vehicle has approximately 49,500 miles. It has been driven in a normal fashion for this area.

The dealership Repair manager persuaded me to change the radiator fluid, transmission fluid and install a new battery. None of these fluids and battery are recommended for change by the Hyundai car manual maintenance schedule under normal usage. No written evidence was provided to me on the battery condition. 95. 00.

Clearly, I was targeted as an easy mark to rip off.

I turned in my lease to Brad Benson Hyundai and switched to a new vehicle. They have me a check for $3000 to pay off the lease so they could sell the vehicle. I just received a letter since they were going bankrupt and am being sued by the creditor for this same amount of money.

I am ready to sue both the dealer and Hyundai since I would have never taken the vehicle had I known they were going through bankruptcy.

Furthermore, I had a written contract and the credit should be going after Brad Benson Hyundai and not me.

I live in Brazil and left my 2011 azera for services at a Hyundai service dealer near my home. After a few hundred miles I went to a gas station and realize that nothing that I have paid for were done.

I've paid for full warranty services such as oil, cooler, brakes and a bunch of other things and my engine was simply empty. In Brazil when you leave your car for warranty services, they simply do nothing but charge you.

I had complained at local owner of Hyundai brand and they simply ignored me.

I am a disabled veteran. My wife and I saved enough money to buy a new car. We went to Crain Hyundai in North Little Rock where we found a Hyundai/ Genesis with 5,700 miles on it. 00 when new.

However, the car had 5,700 miles so he reduced the price to 47,847. 000 for the car if I would pay cash. 00. The Kelley Blue value of this car with 57,000 miles on it is $38,000.

The GPS on my Hyundai 2015 Genesis 3.8 comes up with "No Result" for addresses that are correct. The GPS doesn't help you to complete any address information as you go along for any address. This is the most difficult GPS system I've ever used. Car was purchased in January 2015. Had a prior 2015 Genesis 3.8 purchased in July 2014 and had an entirely different GPS which worked properly.

Very frustrating when you the GPS won't accept an address to which you intend to travel even though the address is completely correct. In this case, the address is: 1725 N Broadway, Santa Maria, CA. This has happened any number of times previously. I have been told there is no update for the GPS at this time.

I have been hesitant to write, because I thought there problem had gone away. When I drove into a Ga station to fill the tank for the first time, I experienced the problem. As I backed up, turning the wheel to get closer to the hose, I placed my foot on the brake; 'BUT MY FOOT WENT TO THE FLOOR !. As I attempted to use the emeregency brake, the car rolled up against the cement island. The driver's front door rode against a pipe, and dented that door. After filling the tank, I pumped the brake pedal, and slowly drove, gaining confidence as the problem did not reoccur as I drove home. A few days later, when I left my home, I started the car, to find that the brake problem occurred again.

I took the car to my dealer. The service supervisor tested the car, and did not experience the problem.…

I recently purchased a Honda Accord from Tulsa Hyundai 8 months ago, I went in for a 2 door accord and they told me it was sold the day before, so they showed me the accord I ended up purchasing which was a big mistake... I tried to trade it in since I need a bigger vehicle for work and find out its not only been wrecked once its been wrecked twice and has frame damage so

now after speaking with a manager and General Manager they have nothing they can do to help me nor have tried besides offering the worst options such as a more expensive car out of my range or tacking on a ton of negative equity on a cheap car... I just want out of this vehicle and am stuck in it.

I have been in contact with an attorney, better business bureau, and a few other agencies and plan to get this resolved one…

In Desember 2013 we took our vehicle to Hyundai Newcastle for our 90 000 km service. They told us that our power steering had a bolt missing which they did not have, and would order it for us. It is know May and still we have not recieved it.

I have made enquiries but still have had no response. I would like to know what I should do to get service. Seems like if the guarantee of the vehicle has expired there is no service.

This is the third time the EPS light came on in my 2008 hyundai elantra, but thats not all. The power steering goes out before the light even warns me of the problem. I am a young lady of 28 years old and consider myself in shape but when the power steering goes out in the middle of the city while i am making a turn the amount of effort that is put into to turning the vehicle is incredidible and very disconcearning.

I recentely purchased a new Hyundai IX35. The air bag mechanics are apparently under the seats and somehow mine became damaged and as a result the whole contraption had to be replaced which was a very costly exercise. Why is the contraption so exposed - I can only assume that someone shoe/bag had got tangled and caused the damage and why is it necessary to replace the whole air bag. I would appreciate your response.

Regards

Rosie

13 for a Ignition Lock Cylinder that should have been a recall item given the reported problems from customers. Ignition key would not turn at all so the car could not be started. Steering did not lock up initially, but when I tried to turn the key along with steering, it got locked.

I called the dealer and explained what was going on and they told me to tow the car in so they could check it out. They checked the car out and determined that the whole unit needed to be replaced.

This is a common problem with Hyundai of various year even though it has not been recalled. 13 all of which Hyundai owes me immediately.