JVC

CASE 236111 I have JVC TV that is still under warranty and is now two months trying to get something done. I have emailed and talked to that outfit in California and they are completely incompetent. I have done everything they have asked for and still nothing. Was told that they would email me on the 21st of December and that a technician would be out that day. A complete lie one of many. I email them just about every day on this. Nothing. I would never buy another JVC product. Either replace it, fix it or give me my money back.

VERY POOR CUSTOMER SERVICE DEPARTMENT

I opened a support ticket for a TV within warranty 3 months ago. Still have not gotten it repaired after multiple emails, videos, photos sent, and calling out someone to remove the TV from the wall just to get a serial number.

Warranty is almost out on TV, been trying to reach a person, any person to help get my tv replaced or repaired and can not reach a soul! Called the number for customer service only to be told that I needed to call another number.

The other number immediately tells you to hold and then no one ever answers, have held for longer than 30 minutes. I call daily several times to no avail. I have sent emails and have been told that it will take 3 days before they can respond!

My warranty will be out before I hear back from them! This was a Christmas gift and there is NO way that a roku smart tv should only last 11 months. They need to make it right with me, as I will continue on to BBB if need be.

I submitted a claim over 30 days now, I gave them all the requested information, and no one will return my calls. when I finally reached customer service, I am given the same excuse, someone will call me back with an update on my claim.

when I asked to speak to a supervisor, I am told there is no one available, when I ask for the number to the corporate office, I was told there wasn't a corporate number. the customer service is horrible. the issue is simple, repair my television or replace it.

I will never purchase a JVC product again.

They do not stand behind their warranty.

I bought a JVC bluetooth headset model HA-FX67BT-B 2 months ago‥after a month use the party I am calling cant hear anything from me but I can hear them…this was replaced with a new unit after I brought it to the electronic shop I purchased it ．Unfortunately the replacement unit suddenly died after a month use…no power at all even if I leave it charged for a whole day 。The above units were not even exposed to rain ‥heat or dusty conditions

#jvc What good is a smart TV if its dumb. many programs dont run and not matter what I do I cant screen share from my phone to it. stay away. very bad product. It won't even do showmax. Buyer beware.

Really bad product, even showmax does not run

Bought a JVC car stereo. 2 weeks later video board went out. Sent to repair center. Was told part would not be available for 3 months. Called JVC numerous times to have stereo replaced. It has been over 2 months now and still no stereo. Customer service is crap.

Because of their customer support I will never purchase another JVC product.

Purchased JVC 55"FHD DLED TV LT-55N540Z on the 2/06/2015 from Dick Smith Whangarei NZ. It has now developed a fault. Half the screen fades to dark. Contacted Dick Smith ( in receivership ) they told us to contact JVZ 0800111727.

They said sounds like screen fault not fixable. Go back to Dick Smith. Went back to Dick Smith and they will not replace as in receivership. We think we are entitled to full refund as per consumer guarantees act. Waiting for a response from the corporate office.

For my daily workouts and joggings, I needed a good headset. I purchased JVC HA-S400 Carbon Nanotubes Headphones . Oh its simply amazing. It is less than $30, are relatively comfortable, fold up and fold flat, The ear pads are reasonably soft and comfortable.

I love them and the clarity of music is simply good. I have had no issues so far with it.