Asked for instant offer on a vehicle and was directed to visit a local dealer to have it inspected. After reading your values on line the dealer I visited based on your direction, lowballed me by thousands of dollars. Scam or a way to legitimize scum bag dealers by touting the KBB name.
Not impressed with the dealer or your inept direction to said dealer.
We met with the BMW sales contact person, the fair value of our 2012 G37 convertible was valued at $12,750. Per KBB and these salesman they said that our garage kept vehicle which has never been in an accident had major damage. The salesman devalued our vehicle to an insulting rate, we walked away. We list our vehicle at, Fair value, which means normal wear and small dents which it has but the dealer tried to say there was Major damage and rips in the seats which it does not have. Very disappointing that KBB does business with sales people, in my opinion poor ethics. We won't be back to Medford BMW.
Tlgall@verizon.net 408-460-0327
I DON'T HAVE A COMPLAINT!!! I DO, HOWEVER, HAVE AN OBSERVATION!! THERE ARE A FEW WAYS WE CAN ACCESS YOUR INFORMATION. WE COULD BUY YOUR BLUE BOOK, BUT WHY WOULD WE? GO ONLINE TO THE EDMUND'S BLUE BOOK SITE, WHERE I WAS ALLOWED TO ACCESS THE INFORMATION, YOU CHOOSE TO HOLD HOSTAGE, WHILE MAINTAINING MY AD BLOCKER!!!
IF YOU GET MUCH SMARTER, YOU WILL BECOME INSIGNIFICANT!!! AND I BET YOU ALL HAVE ADVANCED COLLEGE DEGREES!!! BUT ALAS, YOU BLOCKED MY AD BLOCKER, SO I'M FORCED TO PUT YOUR EMBARRASSING INEPTITUDE AND EXCESSIVE GREED OUT ON ANOTHER PUBLIC FORUM FOR ALL TO SEE!!
(BTW, I'M AN ALMOST 70 Y/O LADY WHO'S APPARENTLY SMARTER THAN YOU RHODES SCHOLARS!!! WINK WINK) Have a nice life!!!
Folks, you have changed the web page and added so much advertising it is not worth the time and effort to use the KBB web page. It bounces all over the place stacking as much advertising as you can trying to sell things I did not come to the web page to see.
Disappointed, to say the least. You had a good service before but not anymore. Paul USMC 1975-2010
KBB supposedly provides a Fair Market Range and Fair Purchase Price, based on actual transactions of what others are paying for a vehicle and adjusted regularly as market conditions change. But I do not think that is the case with the Honda Civic I bought recently.
Kelley Blue Book expert and consumer vehicle reviews did not really hep. And the ratings and 5-Year Cost to Own information was a bit off. I'm not sure where they get this information but they should consider it's source. It would also be great if they listed the KBB customer service number somewhere.
After hearing your television and radio ads concerning receiving $6,000.00 Over the Kelly Blue Book value of my car and if I made $350.00 per week you want to approve my credit. (I clear over $600.00 per week) I went to your web page and applied to your Store on Preston Highway in Louisville, Kentucky. Shortly there after I was contacted by your Clarksville Indiana store and talked me into coming in with promises of helping me! As soon as I arrived I asked to talk to Brianna (the one that said that she can help) and I was redirected to some one else!
This person told me that my car was only worth $3,000.00 and I have to have a pile of cash if I wanted a car from them! I felt disrespected and embarrassed since he said this in front of several other customers. Due to the false and…
Kelley Blue Book has a 2005 silverado extended cab 6 1/2' bed with 100,000 miles on it worth more than a 2007 silverado extended cab 6 1/2' bed with 85,000 miles on it. It is the same exact truck with same options. Somebody should contact the complaint department at Kelley Blue Book and let them know their website is screwed up.
Looking to buy a new car and confused about which is the best that suits your need? Well KBB is the place you can get all your doubts answered. KBB gives you comparison of various cars. I was looking to buy a Honda Accord and wanted to compare it with other cars.
Kbb was able to give the specifications clearly that helped me make up my mind.
Also since my existing car was to be sold out, KBB was able to help me give a right estimation before I could put it on sale. Thanks to Kbb, I made the right choice in buying a new car and I rate Kbb to anyone who wants a clear picture about cars before going on a purchase.