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Kodak

2.7
8 complaints

Address

343 State Street, Rochester, NY, 14650

Complaints

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Craig Bell

Nov 27, 2018
0

Bought a £400 360 degree VR camera a few months ago. since then I have been unable to attain a remote control that I have been trying to order for months on end. After a phonecall I was told that the Europe branch of the parts was moving warehouse and I just had to wait until they became available again.

Still waiting and this must have been 3 to 4 months ago. In the last couple of week I have sent two e mails off to kodak enquiring if I can buy the remote from the states as the remote is shown on the states website.

And guess what both e mails have had no reply. if I knew this was going to be the case I would never had bought a kodak product and will not be buying another one.

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Sally Smith

Mar 17, 2018
0

During my time in the Kodak store in Stroud to have my passport photo taken for myself and my daughter, I was very upset with the customer service we received! Nothing was explained to my 8 year old daughter about what to do as the shop assistant wasn’t talking to us!

I wasn’t able to check the photos before they were printed and just asked to pay! I’ve never experienced customer service so bad, I will not be returning to the store and feel I have wasted my time and money.

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ROSEMARIE MURPHY

Jan 31, 2018
0

SEmy complaint is I have a Kodak Advantix F620 Zoom Camera. I need to get film,so I called the phone in the instruction book of how to use the camera 1-800242-2424,which I get promts I have the number where to get film ,K-Mart, CVS,Rite Aid,Boscovs,Walmaet,Walgreens,Targets.

well guess what after riding to all the stores within my driving area NO ONE HAS THE FILM AND NO ONE CARRIES THE FILM. I WENT ON INTERNET TO CHECK WITH KODAK WHERE I CAN GET IT AND ON THE INTERNET TELLS ME THIS FILME IS NO LONGER IN USE.

SO I AM SUGGESTION THE RECORDING TO TELL PEOPLE TO GO TO THESE STORES, TO BE DELETED. I HAVE WASTED ALL DAY TODAY JUST TO GET THIS TYPE OF FILM AND NOW NO ONE HAS IT. WHAT AM I TO DO WITH MY CAMERA,THROW IT AWAY, IT WAS A GIFT AND I HAVE HAD IT ABOUT 7 TO 10 YEARS. THANK YOU

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jacquie

May 13, 2016
0

One of the Kodak machines is now situated inside a shop called: Forget me not, 145-147 Field End Road. Pinner, Middlesex, HA5 1QL. I have lived in Pinner for over 20 years and have always popped into their shop for their choice of gifts, last week i noticed they had one of your lovely Kodak printing machines, so this week i decided to go to the shop to use it as i wanted to print 3 very special photos of my eldests daughters baby photo.

I know Kodak are a recommended company for photos and so i went there and the guy who runs the shop or owns it said he will come help me in a minute. He plugged in my phone and said the photos would take a little while to load so just to wait. It took about three mins and they all came up, he said just choose which ones you want and click them and add to…

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Marilyn Monohan-Hopkins

Feb 3, 2016
0

I purchased a Kodak Easyshare DX7630 from you that came with the above camera case that I was very happy with. Over the years the camera and case was kept on a book shelf in my office at all times when not in use.so I do not know why it would disintergrate as it has. My office is located within my home and not a garage or somewhere where the climate could cause such deterioration of the outter faux leather...I am religious about caring for all my equipment and find it very odd that this could happen to the case when kept in excellent condition.

Please let me know where I can send this camera case to be viewed by you and replaced without a charge.If need be I can send you a picture of the camera case instead of sending it back to you, just let me know. I cannot use it as it flakes all over…

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bruce

Jan 20, 2016
0

1 all in one printer, reads out of color ink, so, I replaced. Now says, out of black ink, so, I replaced. Then says color (new not used) out of ink. Went to Kodak customer support, They want $43 to help correct error on there product, less than a year old, or tell me what to do.

Kodak, Never again, back to hp...