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Kwik Trip

5.0
17 complaints

Address

1626 Oak St La Crosse, WI 54603-2308, La Crosse, WI, 54603

Complaints

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Bill

Sep 19, 2024
0

and i will be highly upset if my wife is hospitalized because of her selfish ways. Thank you.

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Allison

Jan 25, 2024
0

Had a cashier say “yikes” to me because I bought 3 tornados. I hadn’t eaten breakfast that day, and I wasn’t going to be able to eat again after work, but either way, that was completely uncalled for.

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Rick Griesbach

Oct 28, 2023
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I am.a 64 year old retired truck driver normally I have great service at kwik trip but this morning I was in medford wi at the north store i got gas coffee doughnuts an milk i also needed to buy 2 packs of cigarettes for my wife who is 54 years old an I happen to mention that to the cashierthe 2 cashiers said they couldn't sell them to me because I was buying them for my wife . I have doubts about visiting your store because of this

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Jennifer Loehr

Jul 28, 2023
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I bought gas & soda inside store & went outside to pump my gas & thr wr tons of spiders on the pump so I remover a cpl n was scaring my gf who was inside her truck waiting. I put them in a cup n shook them in front of her fr a bit thñ left.

2 police men wr pullin in at that time n pulled me over cuz the clerks called n said I was a creep acting weird talking to myself like crazy people. Because of that I was an hour late for work with docked pay & I'm extremely offended by the actions.

I nvr thought talking to oneself wld b a crime & police called cuz of it! So messed up!

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Julie A Wuchter

Jul 24, 2023
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Bread racks ate a safety hazzard on the drink/chip lane busy isle any isle is narrow in the store and bread racks should be outside or in back at all times.. Continously in my way every time I come into the store on JFK Road Dubuque Iowa someonrs going to bump or trip and have a bad accident.

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ERIC KEHLER

Jul 11, 2023
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garbage in parking lot kwik trip store and garbage cans full not being emptied

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Karen Petersen

May 14, 2023
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My husband are a beefy hotdog Wednesday May 17th 2023 at the kwik trip in Green Bay on University Ave.. He ended up getting very sick after eating it.. 5 days with diarrhea and throwing up he got very dehydrated and passing out which ended up taking a ambulance to the hospital where they told us he has a very serious case of Ecoli poisoning ..

hospital expenses, ambulance call, and medication all because this place is a health Hazzard and I will be calling the health department

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Amber mueller

May 5, 2023
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Store #750 cashier Nicole tossed my change onto the counter and had an attitude with foul language because I paid with a larger bill

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Michele r crawford

Mar 16, 2023
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Went to kwik shop on Schulman Dr in garden city ks to buy something they were do a shift change at 810 am counting the money.. never said thank you or anything, just rolled her eyes.. think her name is Katrina..

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Cathie Kocourek

Mar 9, 2023
0

The staff at the Kwik Trip in Manitowoc on Menasha Avenue are very rude. This morning when the store was closed all of the lights were on at the pumps so I stopped for gas at 6AM. I went to pre-pay and the door was locked and someone inside literally yelled at me that the store was closed.

How would the customers know? The lights above the pumps should have been turned off if the store was closed. In general the staff at this location are not friendly. They could use some customer service training. I found a different site to get my gas this morning where I was treated with respect (the BP).

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Tim McGraw

Feb 19, 2023
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m. Needed to use the restroom before shopping. Saw an employee go in. I waited 5 minutes... and another 5 minutes... Then hear videos being played in the stall. " He smugly replied, "yeah, I am" and turns up the volume.

I go to a manager to complain, and I can't get him to even acknowledge my presence. I tried to tell him about the employee sitting in the bathroom just watching videos. He ignores me. No comment. Nothing. Straight out ignores me as if I was not there.

When I go up the counter to make my purchases, he's behind the counter and won't make eye contact. On any other day, I would have nothing but praise for this store. I don't know the manager who ignored me, nor do I know the employee that was having his movie break.

I don't know who, if anyone, was in charge. As a customer,…

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Rick Herman

Jan 9, 2023
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Crivitz location- Was traveling home from a Packer:Lions game. Hungry to stopped at thislocation looking for something hot to eat. Store was full of Packer/Lions fans all looking fore the same thing. Other than soup there was no hot food.

, no hot sandwiches etc. nothing. When I said something to the cashier she said they got tired of throwing food away so they stopped offering hot food on late night. I understand that however there should be exceptions this game was no secret your store was full of customers all disappointed.

Normally this location which appears to be high volume offers allot of options…. This is the 2nd time this has happened to us at this location.

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Sara

Dec 16, 2022
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My husband stopped in on his way home overnight asked the worker to check him out and was told I don't do that job. In every store it seems every worker is trained on everything but this store. Poor management place is going down hill

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Jamie

Dec 9, 2022
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I was with my service dog at the KwikTrip 141 store in two harbors, MN, on 12-4-22 at around 3 pm. All was well till I had a PTSD trigger and anxiety attack.

My dog did exactly what he was trained to do. Deep pressure therapy. I then was asked by a worker named India to leave cause it was and I quote 'not safe due to it being a safety hazard.'. This is completely untrue, as I was out of the main path, and not harming or obstructing anything.

My dog was doing his JOB, and your employee India demanded that we leave. Then, to make matters WORSE, after I told two of your employees multiple times, that this is illegal to do as he was working, they THEN threatened to get a cop. That's my TRIGGER! How can a disabled person with their trained service dog be treated this way?!

We were very…

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Jamie

Dec 6, 2022
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I was with my service dog at the QuikTrip 141 store in two harbors, MN, on 12-4-22 at around 3 pm. All was well till I had a PTSD trigger and anxiety attack. My dog did exactly what he was trained to do. Deep pressure therapy. '.

This is completely untrue, as I was out of the main path, and not harming or obstructing anything. My dog was doing his JOB, and your employee India demanded that we leave. Then, to make matters WORSE, after I told two of your employees multiple times, that this is illegal to do as he was working, they THEN threatened to get a cop. That's my TRIGGER!

How can a disabled person with their trained service dog be treated this way?! We were very…

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diane wiard

Oct 31, 2022
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store number 782 in horicon wi never have anything full you can go there anytime of day and the fast food is the same have empty and the same thing every day for instance you have French toast tornadoes they never have them out have to go to the store on barstow Saturday at 930 went to the store for breakfast pizza none in hot area and not even in the freezer once again had to drive to the other store low and below they had some in freezer and in the hot area this is a on going thing with the store 782 and

I live a block away and now I have to drive to the other one or go to piggy wiggly and I stop at the store at least twice a day if not more getting pretty tired of this that was so much better a year ago getting bad need a better manager or something I work in a convenience store for…

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Andrea

Aug 29, 2022
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I was in the Hayward Wisconsin Kwik Trip, (NEW ONE) and witnessed one of the assistance managers (Kathy) I believe? Yelling at the employees making them feel stupid in front of customers, and heard her say “OH I BETTER JUST GET OUT OF HERE BECAUSE IM STARTING TO GET CRABBY” and overheard a customer say that’s not right that’s no way to treat the employees.

And on a different date I seen one of the managers I believe his name was John? Doing the same exact thing. He said to a new lady who was working-I know she’s new because I chatted with her after- “you can’t put these donuts out like this no one will ever buy them” and

then says “good luck tonight I sure hope you do better tonight then you did last night” she was NEW, he had 3 people on for night shift, and this lady never even did…

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Phillip Munson

Aug 17, 2022
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How is it..you can into a Kwiktrip @ noon during the week & there are No Hot dogs on the rollers...you tell one of the workers & you get " ohhh, I wasn't aware that there weren't any ready !"...& there are 5 people standing around talking..& one was the Manager...the more I go to Kwiktrip..the more I find fault - laziness & just getting to big to serve the people that made them what there are now...the new stores are Beautiful..but to much wasted help...lines are way to long to check.out for a small buy...just an opinion....

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Terri

Aug 13, 2022
0

I don't like going into a store and being embarrassed in front of customers and being cussed at by one of your employees supposedly I'm banned from the store which I've never been told I've never done nothing wrong I've been shopping at the store and eat East Washington avenue in Madison Wisconsin for over 3 years now and have never stolen anything never done anything wrong to these people and I was just told I was banned this morning and

she wouldn't tell me why other than cuss at me and tell me to get the f*** out of her store this is unethical and unproper and I would like something done about it or else I will take my business elsewhere along with my family

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Frank

Jul 15, 2022
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Charging full soda price for a cup of ice. Not right charging for this especially when I was buying a warm 2ltr of 7up for my sick wife and ice cup was to make it cold for her. What happened to being a family store?

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Randall scott wickersham jr

Jul 14, 2022
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As soon as me and my colleagues entered the building a Grey haired older lady was being rude with her tone of voice saying excuse me rudely and she opens the register next to a man on the other register and very rude again she said I can help who's next and I was turning to head towards her as she rudely said again louder this time I can help you.

So I told her I had to enter my food card manually and she sighed loud and asked me if I swiped it yet I said I told you no I have to enter it Manually and she got loud again and said ugh I can't do that he can and pointed to the man on the register on the end and he told me they can't do it here.

I know for a fact that you can do it because I've done it at every kwik trip including the other fondulac kwik trip location and I use it every day…

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Mike Hurst

May 24, 2022
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Omg kwik trip, Cut back on the sodium in your take home meals! Awful! If I wanted to taste all salt I would buy a box of salt and eat it. Terribly salty! Your chicken too! Quality over profits please.

I live kwik trip and buy alot oftheir meals , but this is ridiculous and it is my understanding the meals are prepared at your campus in LaCrosse.

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Michaela hammett

May 24, 2022
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On Monday may 16th I had my boyfriend go to our local kwik trip on Meade and Wisconsin. 00$ on my cashapp card to pay a bill. After leaving he noticed the transaction was denied because with that transaction it would have put me over my 1,000$ limit of cash deposit on my phone app.

( have texts and records proving so) so he went back to straighten it out multiple time to no avail end result of being told that nothing they can do and that the transaction had to of went through. I m not at the end of my patience and will be getting the police possibly a lawyer if this is not fixed and refunded at the absolute least after what I have been put through trying to recover my own money which I work so very hard for.