jerome chambers
I purchased an LG smartwatch Urbane in June of 2015 from Best Buy in Castleton Indiana, After just three months the watch malfunctioned. I send to be repaired under your warranty. It was returned stating that it was a software failure it was than updated. When I tried it; it was very slow to charge the initial problem was still present. I was asked to send it back. I requested a replacement of this watch with a new one, it was noted in the request. I also placed a note in the return package stating this as well. On this past Friday(Oct 16,2015) I received an e-mail stating once again that the smartwatch was being returned to me now there was a charging problem that the receptacle/USB was repaired.
In both cases my original issue still hasn't been addressed. The problem initially was that…