Lobel Financial

I purchased a car and the bank financing the car is level financial.. I received a call on March 23,2020 from Vanessa Rios.. I told her I couldn't talk now because I was going for an appointment to make sure I don't have COVID-19..

She advised ok call back when I have time to Interview. I said Okay.. This lady decided to send a note to YC Auto group stating. Please see attachment.. My concern is why should thus type of medical information written on paper and sent to another person..

I plan on pursuing legal actions against this company and employee for breach of medical information.. In medical terms that's called HIPAA violation

called and was treated with the most disprepect I have had made me keep repeating myself kept cutting me off and refused to transfer me to manager or review depatment

Lobel financial holds credit information of their users and sells it to major credit agencies throughout the loan period which helps to keep a good credit score. But it's a violation of my trust as a customer and someone who pays my loans on time.

For larger plans the company have a separate solution where they deliver better plans. It seems the prime focus of the company is providing loans for every individual on their automobile purchase and then selling that information to the highest bidder!

When making my car payment with my debit card on Lobel Financial they made an error and charged my card $100 less than my payment. Ricardo the customer service manager at Lobel refused to authorize waving the $10 debit fee for the $100.

So I had to pay $20 in "convenience fees" because of a mistake they made. How can I spread this complaint online so others do not make the same costly mistake I did by going with this company?

I wanted to pay my car off because I am trying to improve my credit and I thought this would be a good way to start. I called and spoke with Lobel Financial Corporation collections department and explained I was going to pay my car off and I wanted the total dollar amount to do this. After speaking with I believe his name is Carlos I had to call back again to get some more information because I was wiring the money through western union and I had a couple more questions. This time when I called Carlos was not in and I was transferred to the manager of that department. I once again explained what I was doing gave her the amount I was told my pay off was and she said where did you get that information the correct amount is this.

It was not a little amount that I owed the pay off was almost…